1. Phoenix Countertops

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Sterling Heights, MI

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Phoenix Countertops

3.0 (2 reviews)
Open • 8:30 am - 4:30 pm

Services - Phoenix Countertops

Countertop installation

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9 years ago

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12 years ago

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People searched for Cabinetry 173 times last month within 25 miles of this business.

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Hard Rock Stone Works

Hard Rock Stone Works

(64 reviews)

$$$

Our experience started off well. The showroom staff was friendly, knowledgeable, and helpful during…read morethe selection process. Unfortunately, everything after that was frustrating. The installation process was long, disorganized, and full of unnecessary delays. The person who came out to measure forgot to template the riser for our basement bar, which immediately stalled the project. Later, (after one rescheduled install due to staffing issues), an installation crew refused to enter the house after being instructed to use the basement entrance in the back. They left without completing any work. That decision alone pushed our remodel back another two weeks and disrupted the schedules of our other contractors. When installers finally returned, it was around 5:00 p.m. just before the Fourth of July weekend. Instead of simply completing the job, they immediately started making excuses about why they couldn't install the riser and suggested another reschedule. Fortunately, my painter was there and called them out, making it clear there was no reason the work couldn't be completed. They ended up installing it, allowing the rest of the project to finally move forward. If you're coordinating a remodel with multiple contractors and working on a timeline, I would not recommend Hard Rock Stone Works. The lack of communication, poor project management, and repeated delays turned what should have been a straightforward installation into a frustrating experience.

Very helpful, customer service all the way! A HUGE selection and a lovely store. ChatGPT said to…read morego there First. One of the owners helped carry my tile, cut two samples after showing me several, while the other owner offered me a bottle of water.

Tile & Stone Works - Kitchen island with sink

Tile & Stone Works

(10 reviews)

Bummer - 5 stars became a 2 .5 Rob was great to work with- found a great reasonable granite for a…read morebasement remodel. Didn't want to break the bank . After installing- looks great. However 2 electrical outlets were not reinstalled- tried my best - can't get them in, or power restored. Called rob - said not their problem- but he can get another company out - at an up charge . Seems like granite need to be cut a bit more .

We had scoured the internet for granite slabs and after visiting several shops found one we loved…read more My contractor had worked with a different granite supplier and they gave us a price, it was outrageous! I loved the look but not the price. I was driving by and found this shop. I went inside and met Brandon he showed me their granite selection, they had fewer choices but they had a sample that looked almost identical to the one we wanted. Brandon said I would be happily surprised by their quote. I sent them our dimensions and boy was he right. They offered a much more affordable price. Needless to say we placed our order, the gentleman came out and measured the space. Within days they were giving us an installation date. Ryan and Austin called and were here within half an hour. They brought in the granite, drilled a couple holes for faucet and garbage disposal button and installed each countertop. We needed a couple pieces throughout our kitchen, they did a great job making sure the process went smoothly and without making a mess. They made everything was cleaned and installed properly. We are thrilled and will highly recommend this company to anyone looking for tile, granite or other stone work.

Nu-Way Supply Kitchen & Bath

Nu-Way Supply Kitchen & Bath

(13 reviews)

$$

So, I decided to go with NuWay for a full kitchen remodel including tearing out walls. I looked at…read more3 different companies, one of which was not interested unless I was paying 60K+ (it was pretty evident), Nuway and a private contractor that someone recommended. I chose Nuway despite the other two Yelp reviews they had at the time. I didn't see how a debate on a broken tub nor the parts guy being fast enough had any bearing on a full kitchen remodel. I feel I ultimately made a good choice, and I would ultimately recommend them. There were times in the beginning of the project where I would think I made the worst decision in my life. There were issues like any other major remodeling project and changes needed; but ultimately, they pulled through and I was impressed with the outcome. I was also impressed with their continued support AFTER I made the last payment when I have a couple minor items come up and they responded quickly and courteously. I feel I received solid value for what I paid; I was able to have my cherry cabinets, quartz counter tops, top end fixtures, and simultaneously was able to considerably open up my floor plan for a much more reasonable price than I would have thought possible had I limited my search to the companies in Birmingham and Rochester. I also was treated fairly, and courteously through the whole process. I actually came to trust them, which is critical when faced with a project as large as a kitchen remodel. It's worth the drive, Steve was great to work with and if I had issues no matter how "nit picky" they were addressed. They were on budget They were on time Quality was there Post sales service / support was there Enough said!

The customer service is terrible they didn't seem to be interested in helping me. I went there…read moretrying to find a sink in the original color, but they only had white or off white. I only went there because I had special ordered original colors in the past. Then they wanted to sell me a cabinet, I seemed to be the "a big joke" to the three men.

Phoenix Countertops - cabinetry - Updated October 2026

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