Horrible new payment platform. NOT user friendly and I am very tech savvy. To add, the phone system…read moreto make a payment is ridiculous. I was calling from out of the country to make a payment (only checks offered - really??? In 2025?!) and the phone prompt wouldn't even take a check payment for no reason provided. The AI recording states unable to make a payment and indicates call back to make a payment, but doesn't indicate operating hours. Who the heck developed this new site?? One would think a company located in Silicon Valley which has implemented a new payment platform in 2025 would have a better system than what is posted on their ridiculous "SJ WaterHub" platform - pathetic for what we are all paying for!

!! S JWater is Stealing from its CUSTOMERS !! During my…read moreinvestigation of use of the real-time Smart Meter, I could watch our water use in gallons. Having a Biotech background, I know this meter is out of calibration. It shows 7 gal used, not matter if you fill a glass of water or flush a 2 gallon toilet. I've contacted them several times. I've had $800 and $700 bills this summer, likely due to their out-of calibration Smart/dumb meter. Brought in our attorney for this one.. Contacted ABC to get this fraud action "On my side" to air..Bringing in our attorney for this one. All is documented that we have never used less than 7 gallons when filling a glass of water..OUTRAGEOUS. Two seniors being ripped off- HELP

They have you sign up for paperless, but they don't send you ANY email correspondence…read more The customer service told me the email service has been messed up for a while, so why the hell would ypu have me sign up for it. Seems to be the laziest, most unknowledgable power company I've evee dealt with. They make PG&E look great!....

Silicon Valley Power provides my electricity and water, while PG&E provides my gas. I like the…read moreusage bar graphs included in my statements from SVP. My husband and I opted to spend a few extra dollars a month and sign up for "green power". It feels good to be helping the environment. On the down side, it is simply unacceptable to have "Silicon Valley" in your name and not accept online payments. Their phone payment system is horribly cumbersome. I signed up for auto-payments by sending them a voided check, but it's been more than a month and it still hasn't processed. And unlike PG&E, they are strict about their due dates; you will be charged $5 for the first day it's overdue. It reminds me of the good old days of video rental.

Called in last week, no issues with the rep getting the information needed regarding extra usage…read more As our household spent the rest of the week figuring out where the extra water usage may be coming from, I had to call today to confirm usage for specific days at a specific time and the lady I spoke to today was so rude and snarky. I understand bad days but there's no reason for rudeness and being a "smart ass" for simple questions. Honestly whoever supervises that department should really reconsider some of these employees. Totally gives a bad image of ACWD and any help you need.

Extremely poor job training for a customer service representative. Had the displeasure of being…read moreassisted by Denise who was extremely condescending, patronizing, and then hung up the phone on me. Only called to iron out details on a new account was very respectful and communicated clearly and was frequently interrupted and told the things I were asking were "common sense". You work customer service at the water district, get off your high horse and be a nice person.

I really appreciated the service from Bay Area Process Servers. They don't BS, and they get things…read moredone. We recently won a small claims case, but unfortunately, we had first fallen prey to a notorious process server in downtown San Jose who charged us money for doing absolutely nothing. When I reached out to Rui, he did his best to help and kept me informed every step of the way. They even suggested we not waste our money if the defendant couldn't be located for sure--honesty like that is rare these days. If I have any future legal needs, I will definitely rely on them. I truly feel like I owe them for all the extra time they spent helping me get things back on track.

roy understood my issue right away. thanks to his knowledge and expertise i was able to get…read moreeverything resolved. he was able to gain my trust right off the bat. i'd go back for his help anytime and i highly recommend him.

Clean water choose for people nearby this area. Offer value…read moremembership for people who buy membership. Great service.

My family and I have gotten our water from this shop for well over a decade. I was so sad to learn…read moreabout the change in ownership, but the new owners seem just as wonderful. I personally have not had the chance to meet the new owners but the other week I came home from work to someone from their store delivering a 3gallon water jug to my elderly mother. Such a kind gesture! Based on that alone, I'd happily support their budding little shop!

Well, living in Chemeketa Park I should hope I like the water company!…read more Even in this drought, we have clean water ready to use in our home. What's even better is the water is more on the alkaline side, so that means it's great for our health. They keep up up to date and well informed on whats going on in our neighborhood and the state of the water. I am glad we have a good water source for our little home in the mountains.

The Milpitas Public Library is pretty nice, and pretty busy. It is on the old town part under the…read moreEast Calaveras road, to the north a bit. It has a large parking lot/garage, with I think 2 - 3 floors, attached to the library building, which is really nice because it was always almost full, with people going in and out constantly, despite the Library itself not being that large. I met a client here, someone who lives in Milpitas and who reserved one of those private study rooms for us, the ones that most newer libraries have, which is a great thing for private meetings, study rooms, etc. They have several here. This central location makes it pretty convenient for most families and visitors, the large parking garage really encourages you to visit without waiting for parking. Visit you local public library!

Milpitas Library's Railway Rollick is a free indoor playground for ages 0-10! After playing our 1…read moreand 9 year old got to take home coloring sheets! We've visited 2/7 Santa Clara County Library Storybook Play Space locations and want to explore them all! SYOY! :D *Song Credit: Got Me Feelin' Good by Kidpenny (from Audiio)

Absolute pros, no B.S. They do what they say they will and it gets done on time. Their bid was…read morecompetitive, the job was done correctly and with no headaches. Highly recommended.

These guy are great really good to work with there hard working and very personable and also…read morethorough they do not take advantage of you I would recommend them every time

Center of Silicon Valley [Santa Clara CA]…read more Home to Santa Clara University, Levi's Stadium, and California's Great America Theme Park, sadly the park will close at the end of this month, October 2025. We had happy childhood memories of running wild at Great America once. Santa Clara is also home to the headquarters of companies such as Intel, Advanced Micro Devices (AMD), and Nvidia. I once worked at National Semiconductor Corporation, formerly headquartered in Santa Clara. I was employed there for 10 years, in 2011 they were acquired by Texas Instruments. While working that graveyard shift I also briefly attended Mission College. It was a tough schedule. I finally attended my first NFL game at Levi's Stadium when the Niners played against the Atlanta Falcons. It was a wild atmosphere as the Niners pulled a victory win. During our stay we discovered a restaurant serving a plethora of Filipino favorites. Can't wait to return to Tapsilog Cantina. 2026 will be an unprecedented year of major sports events in Santa Clara and the Bay Area. The City is thrilled to be the host venue, Levi's Stadium, as the region's sports fans welcome both Super Bowl LX and FIFA World Cup in 2026. Review #3949

Long overdue review…read more Quality/Quantity - Another one of my favorite cities. And if you do it right, you get the best of all worlds! City of Santa Clara's utilities (Silicon Valley Power) and Cupertino's school district! Back in the day, anything and everything you could ever want or need was just a 10 minute drive. Back in the day we had season tickets to - Great America, Bonfante Gardens, Monterey Aquarium, etc. Other things to do in SC: Of course they now have Levi Stadium, our 49ers from SF... Visiting missions/churches, so much history. Santa Clara University, museums, parks, SC convention center, Apple campus and visitor center, SJ airport, etc. And for my wife, 10 minutes away is the Valley Fair and Santana Row mall. We used to also have a Vallco shopping center, but that has changed significantly... Atmosphere - 18.3 square miles, of which none of it is water... Population 127K+ (2020 Census) Personally the weather is perfect for me, not too hot and not too cold. But then I am lucky to enjoy and appreciate all 4 climates. I used to love riding my bike (motorcycle) on 1, 9, 35, 84 and 130! Top employers - Applied Materials, Intel, AMD, Kaiser, Nvidia, CA Great America, Dell, etc. Nearby cities - San Jose, Cupertino, Sunnyvale, Milpitas, Mountain View, Saratoga, Los Gatos, and even Morgan Hill. Again, so close to everything! Approximately only an hour+ away, depending on traffic - SF, Half Moon Bay, Santa Cruz, Monterey, Carmel, Gilroy, etc. Service - Depends on what you do, eat, or drink. Price - Depends on what you do, eat, or drink. But affordable living for Silicon Valley. Owner Comment - Congrats on your success since 1852.

Craig is fantastic! Professional and an expert at his job. We'll be using him for future electrical…read moreprojects at our house. Highly recommmed.

Mr. Craig is very knowledgeable professional and has epitome of patience to handle any electrical…read moreproblem. He fixed 17 recessed lights and 3 chandeliers in my condo. I am very much satisfied with his professionalism and recommend to use his service.