Great service and fair prices! I have used PRO Computers three times now for various computer issues, and I have been happy each time. The people I have dealt with are friendly and knowledgeable, their prices are very reasonable, and turnaround time was quick. I have only good things to say about PRO Computers. read more

Great service. My laptop wouldn't power on. I had tried everything I could think of and was expecting the worst. Popped in this morning right as they opened and within 5 minutes they had it on and working. Ended up being a very simple fix and they declined my offer to pay for their help. Definitely recommend. read more

I've had a bunch of external hard drive failures over the past several months, and Pro Computers has helped me get ALL my data back quickly and cheaply each time! In one case, they had to send my drive to an out-of-shop technician because they couldn't do it in house. But the technician was quick and good, and recovered my data at a fraction of the cost that many big companies charge. More recently, they were able to recover data on my drives in house. Again, the service was fast, and much less expensive then other places I might have gone. It also doesn't hurt that the place is staffed by a bunch of adorable nerdy young guys who are super friendly and knowledgable about your tech needs! (gush) Love this place! read more

If I had two types of hard drives rescued here with 100% Data Recovery. I even took in an older drive that I had taken to Micro Center for data recovery, and I love Micro Center but they had no success recovering anything. But with this very same drive that I would have just thrown out... Pro Computers had ALL the data within a few hours on a first tier recovery. Impressed! So when they say your data needs to go to the next tier of recovery, do not be afraid to pay the extra $. because it is cheaper than anywhere else I have heard of in the country and they had success with my entire computer's hard drive which had 2 businesses, all my music and several Gigs of raw photos. I think they do not charge you if they cannot recover it.. but double check. I also had them install a new hard drive into my macbook pro after the other one failed. They have some in stock, but were fine with me buying it from Micro Center and bringing it to them. Also, Sometimes I go overseas for work and I had a hard drive fail in France last year. Had I known I would have shipped it from France to come back to Andersonville, they are THAT Good! The customer service is laid back but considerate. They did email me the receipts and also called me to let me know it was ready. More than 5 Stars for this kind of business! XO PRO Computers!!! read more

Updated: got the computer back a week after I had taken it in. They installed certain drivers the wrong way, so now my function keys don't work. Had to get a hold of Sony Support to fix it. Will not be coming back here. read more

Professional, competent and fast. My Dell laptop had a cracked front which ended up disconnecting something so it wouldn't turn on at all. They were super fast about diagnosing it, got it to work right away, and even used parts I had purchased online which saved me time and money. Will definitely come here again for any computer issues! read more

Took in my Macbook Pro (less than 4 years old) because it was running slow and having troubles starting up. Took a few days to get a quote, then a few days for the (first) repair. They said that my hard drive had gone bad and replaced it with a new 500GB device. Got it home, and I wasn't able to install Adobe CS software because the hard drive was formatted incorrectly (they knew I needed to install this software when I brought it in). Had to bring it back the next day, which was really great for my deadlines and schedule - and here's the kicker - they had to double-check to see if they were going to charge me again. I informed them that they were not. Seven weeks later, the computer is running very slowly again, and now has a clicking sound during startup - which takes about 5-10 minutes. I sincerely doubt that I'll waste my time with these guys again. What a waste of time and money. read more

A good experience, even though I ended up deciding not to get my computer fixed (it's an old Asus with a broken monitor frame/hinges - parts too expensive to replace at its age). They were professional and upfront about the time and the cost, and very friendly. My one problem: I called to let them know I'd pick up the computer without having it repaired, and was told I could come in whenever to get it. I came in four days later and found that the person working on it hadn't been told I'd decided to come for it, and it hadn't been reassembled. Not a huge deal, but an inconvenience, as I don't have a car and had to plan my school day around making the trip out there on two different days. However, they were definitely very unhappy about the mistake, and when I came back for my reassembled computer, the guy working on it had taped up the frame for me and screwed a couple of pieces back in, so that I can still use it at home. It was a small fix, but definitely not something they had to do, as I wasn't paying them for any repair whatsoever - I thought this was a really great gesture! Great customer service; will definitely go back the next time I have a computer issue. read more

Fixed our laptop when we feared it was unfix-able! Fast service and reasonable prices. We'd use their services again in a minute and would recommend them to friends and neighbors. The Yates' read more

Called PRO Service Center to help install a new printer, back-up hard drive, transfer a camcorder movie onto computer and install a program so that it could be opened and shared on social network sites, and remove viruses from computer. The total time was about 2 1/2 hours. George did all the work and was fabulous. He took time to explain and show me how things should work. Best part they come to your home! My mother has been using PRO Service for over a year and has always raved about the quality service and patient technicians. I will definitely call them for my computer service needs again! read more

Had a Lenovo Ultrabook that needed a screen replacement. took it to Service Pro Center and they did a great job repairing it. Reasonable price and was done faster than they promised. Will definitely go back to them for any future laptop repairs. read more

I've used this place to repair computers before. I like the honest appraisals and timely work. Brought in an old, slow ,broken Dell desktop; got back a fixed much faster machine. Good work! read more

I was referred to Pro Computers by the IT person in my networking group because he didn't work with Macs. I took it in on a Wednesday and had it back by Monday. They were fast, did a great job getting my Mac back in working order and restoring my data all at a reasonable price. I would recommend them to anyone who needs a reliable company to help with their computer issues. read more

Great place. They've twice now repaired a computer my son built. Quick turn around. Upfront cost.

Slow service, took 3 days to tell me that my hard drive was bad. 50$ non refundable diagnostic fee When they finally did get back to me they overcharged me 3x more that what it costs. I went to Pro computers after seeing so many good reviews but was extremely unsatisfied with the service I got and the price. As someone with a decent tech knowledge, I suggest you find someone else to help you with your PC repair. It keep something as stressful as a broken PC from costing an arm and a leg. read more

The short of it is my pc motherboard died, first time for everything, and I was in a panic. My at-home biz is done on it, it's not a luxury...a total necessity. After fighting off several panic attacks, I brought it in to pro computers early the next morning (they open at 9am weekdays). Florian, the owner and chief maven was just opening up and promptly did some quick diagnostics to confirm it was indeed the motherboard. I explained the critical nature of being without my computer...so he put a rush on it, with an overnight shipment of the same model of motherboard to avoid having to do a hard drive reformat and reinstalling every one of my apps. The very next day I got a call from Florian to tell me the pc would be ready late afternoon...and sure enough it was! I literally flew from the far north burbs to pick it up from their shop. The only downside was that...probably in transporting it or an act of God...the pc seemed dead after I hooked it up. No response...nothing. Another motherboard failure?? But never fear. When I called Florian he patiently told me to open the unit to make sure the memory mods and video card were firmly seated. I did just as he said and...bingo! I was up and running. My 'puter runs perfectly -- better, actually, because the mfr. upgraded the motherboard in the interim. This is probably my 4th or 5th visit to Pro Computers in the last 3 years. For myself as well as my daughter's laptop -- which they repaired almost as quickly as my rush job. I've also sent my brother to them -- he's always screwing up his computers...and he has always been extremely pleased with their expertise and quick customer service. Oh, and there's my wife's cousin who called to thank me for referring him to them when he was in pc need. I've dealt with a variety of computer repair solutions...from in-home whizzes (two of them all thumbs and took forever to fix something I could almost have done for myself) to the friendly but incompetent neighborhood pc shit shops in strip malls. But after discovering pro computers, I wouldn't go anywhere else. In the three years I've dealt with them, they've never lost their courtesy, professionalism and competence. Oh yeah, they're also quite reasonably priced.. A great business...I hope they never change! read more

Took my Intel Mac Mini, technician replaced a hard drive for me, which is not an easy task for this compact desktop, checked to see if was working as I had not used this in a couple years and it had been dropped numerous times, checked out fine and was done in less than a hour. The shop has gave advise for upgrades and also cleaned the Mac Mini too. read more

This loction is a RIP OFF , we purchesed a Iphone 4 , the guy told us it was in"GOOD WORKING CONDITION " my husband checked the bottom of the phone and it was missing screws so this guy knocks of 5 dls for the screws , We didnt think much of it until we got home wifi was not working. We decided to have it checked with our tech and and SURPRISE, MISSING PARTS 3 parts missing and srews . NOW I CAN UNDERSTAND WHY THEY SAID AS IS , but at the time the phone did not apear in bad shape. Went back to them and showed them the bill that I paid and I got a smart ass remark. PEOPLE BE CAREFULL THESE GUYS DON't KNOW WHAT THE HELL THEY'RE DOING WITH PHONES , AS A CUSTOMER I GIVE THEM A BIG FAT " 0 " for service and HONESTY read more

I had an unfortunate incident involving my iPhone 4 and a toilet. It was completely dead, it wouldn't charge and it wouldn't turn on. This had happened before and the previous place I took my phone to couldn't do anything to help, so I wasn't expecting much. Crescent fixed my phone completely and it only cost me $99 dollars. My phone works better than it did before all the water damagae. The only down side was the ordered a new part for my phone at it took a little over a week to arrive, so the entire repair took about a week and a half. But whenever I called to check for an update, they were very apologetic for the inconvenience. All in all, they brought my phone back from the dead and I only spent $99. I highly recommend it. read more

Recently, my wireless adapter suddenly stopped working. I'm not very tech savvy, but I was very confident this was an issue with the adapter itself - my computer did not detect it at all even after I removed and re-inserted it, and even after I re-downloaded the drivers. However, I did not want to buy a new adapter in case it was a software issue with my computer. I also did not want to lug in my desktop. That's when I contacted PRO Computers. PRO Computers examined my wireless adapter without charge and determined the adapter itself was defective, and it was most likely not a software issue. An extreme relief, considering the costs of the alternative, compared to just purchasing a new adapter. I am very grateful for them doing this. Hopefully they can recycle or salvage any bits they can from the adapter. I will definitely be visiting PRO Computers if I ever have any issues again. I would recommend anyone in the area do the same as well. read more

I was extremely happy with the service i got, i had my laptop there twice and they could not find what the problem was so they offered an `on site` appointment which i didnt even know was a possibility, Florian came to my house, was very professional, took his time and fixed the problem. there was no extra charge for the house call. i highly recommend PRO Computers to anyone whos having trouble with their laptop and such! read more

A few weeks ago, I was completely heartbroken when I had accidently spilled an alcoholic beverage on my iBook G4. Bah, I am an idiot. I originally chose Pro Computers for my laptop repair based on the Yelp reviews. Unfortunately, I didn't receive the same good service as others had. When I brought it in and explained what had happened, the guy responded, "Dude...bummer. Yeah, IF we can fix it, it will be at least 500 to 1,000 dollars," all with a slight grin on his face. He was definitely making fun of me...as if I didn't feel badly enough about killing my laptop. Although he shot down any glimmer of hope I may have had, I still decided to give them a chance. I paid the $49 diagnostic fee, and he told me that I would be hearing from them soon. Four days later, I still hadn't heard from them, so I called. The guy on the phone seemed rather irritated, and informed me that they were still waiting for a quote from the manufacturer. Three more days later, I finally received a phone call with a quote. It was seven-hundred and fifty dollars to fix it...so I declined their services. Instead, I bit the bullet and just purchased a brand new MacBook. I will not knock them for their quote, as I know Macs are very expensive to fix. However, I didn't receive that friendly and fast service that everyone else seems to have gotten. Oh well. read more

If ever a company deserves the mythical 6th star, it's PRO Andersonville and computer guru Adin. Long story short: thought I'd completely screwed up my custom build's motherboard after a BIOS upgrade gone bad. Computer wouldn't boot into windows, etc. So I bought a new motherboard and took everything to PRO Andersonville. Adin listened patiently to my predicament and said he'd be in touch within a day. About 4 hours later, Adin called with good news: the problem was just BIOS settings in my old motherboard and I wouldn't need the new hardware after all. He also installed the new graphics card that started my whole sad saga. Total cost under $50. Wish every place was as committed to doing the right thing by their customers. From now on, this is my no-brainer go-to when a computer problem out-kicks my meager know-how. read more

I brought my non-functioning circa 2007 MacBook Pro in and not only did their man Adin Calkic fix the hardware issues but gave me suggestions about relatively inexpensive upgrades (RAM, Hard Drive) which would drastically increase the computer's performance. Dropped off in the morning and picked up the laptop at 5:30pm the same day and I now have a 7 year old laptop that functions almost as well as my brand new MacBook Pro. On top of that the tech called me the next day to make sure the computer I was happy with how the laptop was functioning. I could not possibly recommend these guys more! read more

I went to PRO in Andersonville to drop off my Imac because it would start up and then it would turn off in about 30 seconds. I was told that the hard drive had failed and they would have to do a "Second Level" recovery in order to save any of my data. This recovery included taking it to a dust free "clean room" in the city. It was going to cost $600 for the recovery and $200 for a new hard drive. Obviously this is a lot of money and so I got a second opinion from the IT person at my work. He looked at it and was able to assess that all I needed was a re-install of my OS software. He was able to do without ripping anything out of my computer. I am able to access all of the data on my computer now and it works normal. I DO NOT recommend this place for Mac repair. They didn't know to put my Mac in recovery mode and access my computer that way. I hate to be the one bad review for this place, but if it's expensive, get a second opinion! read more

PRO treats you right. Adin patiently answered all of the questions I had, and went far above and beyond expectations to make sure I left happy. Professional, fast, and accommodating. Overall a great experience and a place I will continue to do business. read more

Great service and fair prices. Fixed my pc next day and cost less then i expected. They even fixed my drivers on my laptop no other place could fix. read more

I have used them for years and most recently worked with computer technicians based from location at 5019 W. Lawrence that is now their main service center while still maintaining the Andersonville location. Adin Calkic went above and beyond in helping me and checking up to see that everything was working. They wiped my computer (saving all personal files); upgraded and re-installed software/hardware and dealt with a variety of synching issues that I was having across multiple devices helping me determine the most efficient way to access information across the Cloud and locally. I highly recommend the whole team and signed up for a year of ongoing computer back-up and virus monitoring on the spot because I have such trust in the work that they do. Sometimes one just needs computers/gadgets to work and they make it so! read more

I recently brought in my laptop to the Crescent store on North Ave in Bucktown, that I guess is now part of PRO. I had a good experience and dealt with nice friendly folks. Before I finished explaining the issue I was having, a tech popped his head out of an office to say he knew of my issue and it should be straightforward. For some models they even had parts in stock to take care of my issue, though mine needed to be ordered. Because of needing to order the part, it took more than a week, but they had told me that. I would recommend this place to anybody and would go back with other tech issues that pop up. read more

This is definitely the place to bring your computer. I stumbled on this place a few years back and was instantly grateful that I had. Their service people and techs are hands down the best. This time I dragged my 40lb+ antique Mac osx over there and they did get her up and running again but alas, it was not meant to be. After going over options everyone agreed that the most economical thing to do was just get an external hard drive and move everything over and kiss the baby good bye. Putting a new hard drive in a computer that old would be like putting a new engine in a '65 Dart. Their tech Adin walked me through everything I needed to know - including finding a great deal on a mini mac - and was infinitely patient with my questions. Their pricing is more than fair, they do their absolute best for you and are actually honest in their dealings. My computer will never go anywhere else. If I could I'd give them 10 stars. read more

These guys are miracle workers! I accidentally spilled an entire bottle of wine on my brand new MacBook Air. I thought I was screwed. Two weeks later, I took it over to these guys and they returned my computer good as new. read more

I have been a customer for years and followed them to their location in Portage Park. They have always been quick, honest and a great value. My most recent repair was a bad external drive. They were able to complete the repair. I have bought refurbished equipment and had data recovery done as well. Always satisfied. read more

Amazing service! My computer would not turn on (eek!), and I suspected it had something to do with my keyboard. I took it into PRO and they were great. They listened to me, no mansplaining, got right on it, opened up the back of my laptop, and quickly solved my problem. For Free! Now this was not a complicated problem, but I couldn't deal with it myself. I am really grateful, so here's a 5star review! read more

I never write reviews, but this place has inspired me to do so. I was lugging my laptop around town with my flash drive attached and dropped it too hard down on the floor and broke my flash drive in two...absolutely panicked as I had ALL of my important documents on there, I turned to yelp for assistance. Nothing came up for flash drive repair so I started looking at computer and electronic repair. Somehow by pure luck I found Crescent Technology. I called first and they said they could do it and gave me an estimate and a time frame. I went to them immediately and they took care of me right away. 2 hours later I had my flash drive restored at the price they quoted! They were extremely professional, knowledgeable and friendly. I will go back to them with any computer problems in the future as I truly believe they are true experts at what they do. read more

I came here to get my computer fan fixed. I got an unfortunate "fan error" and my computer wouldn't boot up. The PRO guys were really helpful and prompt fixing the issue. They diagnose and fix computers on a first come, first serve basis, but you have an option to pay extra for a same day diagnosis (which I paid for). I was fortunate that the fan just needed to be cleaned and not replaced, so there was no need to order a part and I got the fan fixed the same day. While my computer was there, I asked for a tune-up, and they took care of that the same day as well. They were really good keeping me updated on the progress with email and phone calls. Overall, I was a happy camper since my issue wasn't as dreadful as I thought it could have been, but I was also pleased that PRO Computers was very prompt and prices were reasonable. read more

I went in there to have a stripped screw removed and to have a heat sink replaced on my laptop. Because I had ordered the part myself, they charged me a discounted rate to what they had originally quoted. The gentleman that repaired my PC was very friendly and conversational. He fixed my issue in 20 minutes. Clearly these guys take care in their work. Would recommend them without hesitation. read more

I went there twice to get my laptop repaired and both times had bad experience's.First time I went to get the hinges replaced and when I got it back the web cam wasn't working anymore. Second time I went, they replaced the motherboard and when I came to pick it up all cover corners were damaged like they dropped it and their excuse was that I dropped it but not the case, anyway they replaced the cover with an used cover...........soo do not go there and they are expensive read more

This technology team is excellent. I brought in a laptop for repair and they had it done in 24 hours. They are thorough in explaining the costs and what may be involved in the repairs. They are helpful in answering questions from someone who is not technically inclined. I would highly suggest them if you need computer, smart phone, game console, or overall electronic repairs. read more

Had some computer work done on my laptop. Their prices were low, service efficient, great overall experience. Also very honest feeling I got from them. Tristan was very helpful, great guy. read more

Took my old beat down Xbox in for repair and these guys know their stuff. Sadly they were unable to fix it(I blame Xbox for poor design) but the tech George put in many days trying everything to fix the problems. Regardless of the outcome, I'd highly recommend these guys and return for future repairs read more