TLDR: Jon is awesome. He's knowledgeable, experienced, friendly, communicative, professional,…read morehonest, and easy to talk to. Don't hesitate to hire. Jon did a great job installing our new smart lock. If you're in the same boat, I recommend doing your own research and choosing a smart lock that works for you before getting a quote (it will depend on the complexity of the lock). Additionally, when rekeying our other locks to match, he noticed some problems with our deadbolts that he also fixed on the spot. When I first reached out to him, I did feel like his prices were a bit higher than some other quotes I obtained. Still, something told me to go with him (and support a local business as well). After he finished the job, his prices made way more sense. He leaves a large window for each customer in case there are unforeseen issues or he finds problems that he could fix on the spot (this is common since locks wear out over time). An immediate fix is definitely preferred since each service call costs a substantial amount. So it does seem like he factors in additional time for each visit so that he's able to problem solve and fix as much as necessary. This was really helpful since like I mentioned before, our other deadbolts were not closing all the way. In addition to a job well done, Jon seemed like a genuinely good dude and my husband and I enjoyed talking to him. Really glad I chose to go with Jon and I highly recommend him for all your locksmith needs.

Jon was professional, friendly, and informative throughout the entire process. He repaired a door…read morethat had ongoing issues with closing properly and locking with the deadbolt. He even returned my call promptly while he was on his honeymoon and scheduled us as soon as he was back in town. His responsiveness and commitment to customer service were exceptional.

They came buy to give a quote and on the spot said they were able to start right then and there…read more The crew was professional and got the job done quickly! Would definitely recommend!

My lawn was considerably overgrown after the recent rains combined with my husband (who usually…read moremows the lawn) being unable to due to injury. Joshua and his team were professional, friendly and affordable and easy to work with. I sent him photos beforehand and he provided a quote. He did not try to upsell me or charge me more than was agreed upon which I appreciated. They did a great job mowing and edging and cleaning up the leaves in our back lawn. Highly recommended and would use Joshua and his team again.

10/10 would recommend Very affordable and work is very well…read moredone. If you're looking to remodel or install decks I would definitely recommend them, you will not regret!!

Derrick and his crew did an amazing job building my new beautiful deck…read more They were great at answering any questions I had after they started working on it. They left my backyard super clean at the end of everyday. 100% recommend and will call them for any work I need done at my house!

This company is amazing! The owner is very nice and professional, before coming out he walked me…read morethrough steps to troubleshoot. We have an older house and the sensors sometimes get misaligned. He came out right on time, was professional and nice, fixed the problem in 2 minutes and because he installed the unit for my grandmother over 10 years ago, was happy to do the simple fix and educate me on what to do should it happen again! It just goes to show there are honest, good people and we will always be loyal to this company!

We've had a great experience working with this vendor across our properties. Communication is…read moreclear, response times are fast, and the quality of work is consistently solid. They show up when they say they will, handle issues professionally, and take pride in what they do. As the Maintenance Manager at Smart Egg Properties, having reliable vendors makes a huge difference, and this vendor has proven they can be trusted. I would absolutely recommend them to any property management company or home owner looking for dependable service. -- Roy Maintenance Manager Smart Egg Properties

Grateful for Zach's help on my garage door project!…read more I was looking to get some light in my garage which also serves as a home gym, so started to look into contemporary aluminum + glass panel doors. Seeing the list price of some of these online ended up taking me down a bit of a rabbit hole towards Alibaba-sourced doors, but I figure I ought to reach out to a pro before I commit to that direction. Zach was quick to respond and helped me understand why this was a terrible idea. I wasn't prepared to spend an arm and a leg, but he was able to hook me up with beautiful Clopay door installed at a really competitive price. There were some delays getting the door from the manufacturer but I appreciate Zach insulated me from all of that (apparently they delivered the wrong one at first haha). He showed up right on time on the day we agreed for the install and before I knew it the door was in. Super excited about it, and the curb appeal difference goes a long way too. Zach is a very personable guy and you can tell he genuinely cares about delivering for customers. Would happily work with him again but I suspect I won't have to - this door is built like a tank and the install appears to be high-quality all around.

I recently used Tier One Garage Door Service and had a great experience. The technician arrived on…read moretime, was professional, and explained everything clearly before starting the work. The repair was completed quickly, and the garage door is now operating smoothly and quietly. Their pricing was fair, and the overall service exceeded my expectations. I highly recommend Tier One Garage Door Service to anyone looking for reliable and honest garage door repair in the Austin area. Thank you for the excellent service!