Great customer service. I had doubt they could fix my phone…read morebut sure enough they were able to get it fixed in a zap. The phone had grey lines going up and down my phone and the longer you kept it opened the more the screen would be hard to see. I'm beyond satisfied, I will for sure be back. They also fix iPads, my kids had the screens cracked so ridiculous and within the hour I had the iPads back in there hands. Awesome!!! Business

Joe was amazing to deal with. He is great in customer service and i highly recommend this place!…read moreVery friendly and courteous. He started me a new boost account i have an amazing phone and he set it all up for me until it was good to go!! If you need a phone or new provider go see joe!!

Bought a used phone for my daughter and after a few days noticed that the screen a burn in issue…read more Brought it back to store and the owner took it back no problem and gave us a replacement that was an even better deal. A friend of mine just dealt with him and also reported an amazing experience. Will get more business from this guy in the future!

I brought my iPhone 12 Pro Max in because it wouldn't charge. Naturally, I assumed the…read moreworst--broken port, new phone time, sell a kidney. Turns out... it was just lint. Pocket fuzz had staged a full-scale invasion inside my charging port. These geniuses didn't just clean it out--they performed a delicate iPhone colonoscopy. In less than five minutes, my dead phone went from "flatline" to "back from the dead." Watching them pull out enough lint to stuff a Build-a-Bear was both horrifying and deeply satisfying. Honestly, I half expected them to hand me a tiny sweater knitted from pocket debris. Moral of the story: before you panic, let these folks work their magic. They saved me from buying a new phone, a new charger, or worse... facing life without Instagram. Highly recommend...fast, friendly, and they don't judge you for carrying around six years' worth of pocket dust like a lint dragon.

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

If you want service at a professional level, don't hesitate to contact Mumer at Expert Tech Repair…read more Provided me with 200% customer satisfaction. Reasonably priced for his services as well.

I was so nervous dropping off my MacBook because they didn't answer the phone and most of the…read morecommunication was through text message but Jaylen is the man no doubt about it. He was super responsive and sent me pictures as he was taking my Mac apart and when it was completed. Had to wait for parts but he kept updated with tracking info and was able to complete the repair the same day I dropped it off unlike most places. Definitely recommend jaylen and urban geek for any MacBook repair or anything techy I'm sure he can fix it

Hands down this company is the BEST!! Friendly service and a timely manner. I set the appointment…read moreup on website and he got back to me right away. I definitely recommend this company business for electronic repairs. My son is definitely satisfied and excited to play his game again. Your very friendly patient and I'm glad you were able to service me. If your looking for a great repair spot for electronics I highly recommend Urban Geek10/10.

Last week I'd stopped by the South Holland Store to ask a few questions about the feasibility of…read morerepairing a laptop with malfunctioning keys. After a conversation with George and weighing in on my options, I took a look at his available laptops and found a HP laptop that had been updated with Windows 11, 1 terabyte of internal memory and had an internal disc drive, which one can not get on these new laptop computers. On top of that, the price of the laptop was fantastic, in my opinion! George booted it up, went over the features and warranty and I left out of his store with a lot of confidence in my purchase, which will strictly be used for storing and playing karaoke music. Thank you sir.

Thank you George for fixing my PC. You did a great job and he has great customer support…read more Would totally come back if I had more issues .

I accidently dropped my android phone and it would not charge (not even with a wireless charger)…read more After my telephone service provider could not fix it, they referred me to Phone Masters. At Phone Masters, the manager, Ahmad J, was friendly, understanding, and knowledgeable about the telephone issue that I had acquired. After doing a quick but thorough assessment, Ahmad was able to provide me with a solution to my problem at a reasonable price. Excellent service!

I had a issue with my phone and decided to use Phone Masters…read moreas the location was close to my home. I am so glad that I did. Excellent Customer service from manager Ahmad. Very affordable, no wait, I felt confident I was getting trustworthy help and no pressure for Add On sales. And phone fix resolved on the spot. I went here instead of my usual AT&T and I'm very pleased. As a " senior citizen " I felt I was in good hands and not being swindled. It made my day. Thank You! I'll definitely return.

It started out as a good experience. I spoke with Willam a…read morefew times & he was great! Then Dealt with Nick which started out good but headed south quick. They did get my computer updated & solved my printer issue but after getting home I couldn't get the printer to connect to the computer. I contacted Nick "twice" and he gave me a specific time he would called to take care of this remotely & BOTH times I was blown off. VERY unprofessional!

Nick did an amazing job with restoring nearly 2000 pictures pictures that we thought were lost when…read morewe accidentally deleted them from the memory card. Nick was patient, kind, and worked diligently to help us out! Thank you so much Nick for being awesome, I very much appreciate your help and your time!