The grout was breaking away from the tile in my master shower, allowing water to penetrate the…read morewalls. Because of that I knew it needed to be re-tiled, plus I hated how it looked - dark, cave-like and difficult to clean. I'd contacted a couple of other companies to do the job, but was told that the waitlist was long and work wouldn't begin for months. I walked into floors & more on a whim, while shopping at the nearby Lowe's, and I'm really glad that I did. I have zero talent for interior design...ZERO. I had no idea how I wanted the new shower to look, just a bunch of ideas from Pinterest. Immediately Jacquie was asking to see my ideas, offering tile pairings, even allowed me to take a bunch of store samples home to think it over. Best of all, her guys could get started on my project in a week or two! After settling on which tile to use and the general layout, I paid 50% up-front and the job was scheduled. The guys spoke just enough English for us to communicate, but I wasn't always confident that they understood me. I'm not one to hover over people, inspecting their work, so I pretty much just trusted that what I wanted had been clearly explained to them, and that they knew what to do. For the most part, that was the case. There were only a couple of installation hiccups, which were handled quickly by Jacquie. I was also pleased that the guys in the demo crew also installed my tile, so the number of new people coming in and out of my house was minimal. The guys were very respectful and polite. Jacquie also was very accommodating when I didn't like the floor tile that arrived, and wanted to change it. From demo day to completion, my project took about two weeks; the only delays were due to shipping time for my special-order trim, and also by ME because I didn't really know what I wanted or what I was doing. It's been almost a year since my new shower was completed, and still, I am very happy with the work done by all floors & more. In the future, I plan to tear out the bathtub and put in a tiled shower in my guest bathroom and hire them again for both ordering the tile and the work. I feel like their rates are very reasonable and they were very easy to work with, and patient with me. I appreciate that so much. I'd definitely recommend all floors & more.

WOW is all I can say! I read so many positive reviews of the service and quality so when we were…read morelooking seriously at installing flooring, I knew this is where I wanted to go. Jacquie has been nothing but incredible as was the installation team. So a few things stood out to me with this whole experience. First, I saw the pricing of our existing LVP (we wanted to match it in the bedrooms after removing the carpet) on the manufacturer website at a specific price but when I got quotes elsewhere, they all upcharged in varying amounts but not Jacquie! Second, the team who came to install the flooring was employed by this company, not a contracted out group which to me means they take pride in their work as it reflects directly on the company. They were on time, very professional, cleaned up any footprints along the way, and in one difficult spot they took the time to really figure out how to make it work correctly the first time. My husband actually used to lay flooring years ago and even he was impressed with the quality of the work! We are so happy to have consistent flooring now throughout the house and I can finally relax and have guests stay without worrying about carpet holding smells that I am nose-blind to! I will add better photos once our house doesn't look like a war zone with moving furniture and we put down the fancy baseboards we ordered! I'll add better pictures once we install our baseboards and clean up more

Worked wit Amy at the Tomball location. They was a big help a big help with my wife deciding what…read moreto get. Their contractors was very professional and did exalant work. (Different contractor came in and commented on the quality of work on the countertop.) They have a customer for life.

We're in Austin and All Floors worked with our contractor to replace our floors. Our old floors…read morewere crap. All Floors gave us such better quality flooring for the price our insurance company gave us. The installation was impeccable. My husband is an engineer and our house was built thirty years ago but the lines are perfectly straight. And the crews were courteous. --good value --impeccable workmanship --courteous crews 10/10 recommend.

Very friendly service. Top notch job on EVERYTHING they have done for us! We have had them replace…read moreour carpet twice, repair tile and install wood floors. They have been citizens of Katy for decades and will take care of you.

Great help from the staff on picking out flooring.This is the second time we have used them and we…read morewill definitely be using them a third time. 2 yrs ago they installed tile in the bathroom and it looks great. This time did laminate and new carpet and we love it. Couldn't be happier with this place!

Still trying to get them to come back for warranty work. They used the wrong float on the floors…read moreand the moisture is coming through our LVP. The supervisor even admitted they ran out of the right float. The owner has yet to make it right. She's been asked multiple times.

Keystone was one of the vendors to help rebuild a big part of my house from demo that was done…read moreafter a water damage. I got to meet the founder and my coordinator, Paige, in person. She was consistent in her updates to shipment as much as delivery, installation. Her crew men were professional and skilled in techniques and etiquette for flooring, completed each job on-time, in sync in communication across the board. Having come from a family in construction co and architects, I thought this was expected - but realized as the owner perspective in the rebuild process that this unity of professionalism is difficult to achieve. This company certainly achieved that. I would recommend this company for quality flooring needs

Avoid these people. Less than a year and the drawers are falling off. When we asked for repairs,…read morethey said it would be $195 for someone to come to the house. We quoted the warranty: "lifetime warranty for materials and workmanship ". Yet they are refusing to honor the warranty. This is breach of contract and false advertising. Run, dont walk!

Well it's been 13 months since Closet Factory started my project... I had to find another company…read moreto finish the job which voids their so called "lifetime warranty". The new Houston franshise owner, Joe Ali, is a rude ill-mannered child. Closet Factory corporate is aware of how Joe treats his employees and customers but refuses to acknowledge the complaints. Phone calls and emails will go unanswered. There's gaps in the corners and edges weren't trimmed properly. They installed silver hinge caps which didnt match the rest of the hardware. Just flat out refused to fix. Don't believe the 5 star reviews... they're fake or paid. Thank you to Costco for making it right and to The Tailored Closet for finishing the job Closet Factory refused to do!

Very helpful, you can get some great ideas for remodeling your kitchen. Visited on the…read morerecommendation of a kitchen remodeler. One thing that I missed here was not seeing the large slabs of quartz countertops. Small samples are just not the same.

We bought kitchen cabinets, quartz countertops, bathroom vanity and vinyl plank flooring from…read moreGranite Masters. The pricing was Amazing much better than what we had thought.The customer service was a A++ Gena was the person who helped us. Our son uses them all the time for his house building business.

We had a wonderful experience at this location. The staff were so friendly, professional and…read morehelpful. Esteban helped us find what we needed and made sure we had the right amounts and products for our project. He helped us from start to finish and made our trip so much easier, saving us time and stress. The tiles are perfect, they had plenty and the buying experience was easy and fun. We will absolutely be back for our next project!

Great selection Great service…read more Helpful Great products Goode locations Not much more to say but post requires 85 words

This place is fantastic! Service is just spectacular - not only do they cut to size anything i need…read morethey also fabricate! my friend owns a chain of retail stores and they fabricated a bunch of acrylic boxes for him! Carla is the best! She always takes care of me!

Extremely disappointing to purchase $11,000 worth of material and pay and extra $225 for them to…read moredeliver it. After waiting half the day for a call letting me know it was on the way, I randomly look outside and see it next to the street. I was home waiting and received no phone call and no knock on the door. We live on a few acres, so the backyard is quite a ways from the street and was extremely shocked to randomly looked outside and see everything just sitting by the street in the wet grass. You would think with how much it costs and the delivery fee, they would at least knock on the door to see where you would like it dropped. Super disappointing. I will update my review after the product is installed. They made it very clear not to leave it sitting in the sun because the stickers can melt to the panels and it was delivered and is now sitting in the hot Texas sun, so hopefully it won't damage it before it is installed tomorrow.