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Propane Plus

3.7 (21 reviews)
Closed 7:30 am - 5:30 pm
Updated 2 weeks ago

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5 months ago

These guys are great. I ran out of propane on Thanksgiving of all days and they came out and took care of me.

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1 year ago

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Michael S.

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2 years ago

Propane xchange is $24 most places. Here it's $17.50 to fill and you the full 20# instead of 15# with the exchange.

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4 years ago

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4 years ago

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3 years ago

Great people to work with and even better customer service. Even gave me good advice for a pizza place.

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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3 years ago

They squeezed me in in a pinch and I am forever grateful! These guys are awesome! Good pricing too!

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3 years ago

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Michael S.

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3 years ago

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4 years ago

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7 years ago

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6 years ago

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5 years ago

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8 years ago

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7 years ago

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Review Highlights - Propane Plus

Lee one of the owners has been to my house repairing or fixing various items on my tank and the line leading into the house.

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Ferrellgas - Sharp Propane

Ferrellgas

(30 reviews)

We are having an extremely bad experience with Ferrell Gas,…read more 4711 Doss Rd, Austin, TX 78734-1201. We are renting a home in Briarcliff. Ferrell Gas took weeks to make a delivery and fill the propane tank at this residence, on Jan 5. However, driver only filled 40% of the tank. Now, in the midst of the ice storm, our propane tank has gone empty and Ferrell Gas was scheduled to "fill again" by Feb. 15. Here is the real poor service issue. We've called the Doss Road phone multiple times today and discussed our situation. No one calls us back. We now learn, that, as of Wednesday afternoon, Ferrell Gas may be able to send a truck on Sat/Sunday! Alex Ronnebaum is the manager there. Despite requests, we are not allowed to speak to anyone in management! Icing on the cake: I looked up the Ferrell Gas Corporate Headquarters in Liberty, Missouri. No way to speak to the CEO, Jim Ferrell. Only Voicemails. Why is our plight serious? This house has propane tank licensed to Ferrell Gas. Only they can fill it, per Texas Law. Meanwhile we have a 72 year-old grandmother in a house with the temps falling below 55 degrees. No one at Ferrell Gas cares! They will let her shiver for five or more days. We are ready to call the Austin Statesman American, KXAN, Spectrum News to share our experience with Ferrell Gas.

Their tank monitoring system is useless! We always self monitor and adjusted the usage online b/c…read moretheir estimate is always wrong and off by about 10 to 15%- and that's a big deal when you get to empty and they still show 10%! The Emergency Fill is a joke! We ran dry on a 34 degree night, with children and animals in the house, wake up to the smell of gas and no one came out for 7 hours to check the lines and it was it was 15 hours before we received a fill up! But of course this took calling 6 times & even then when they showed it they only had 30% left to give us b/c someone was rerouted to us since they forgot about us! After an emergency call at 4 am and 6 calls during the day- they forgot about us?!?! Not to mention they one of the customer service reps actually blamed me for running out of gas! Said if I would t have let my tank run dry none of this would have happened!! They put a monitor on our tank- and this is my fault?! DO NOT USE THIS COMPANY! We will be switching to someone else as well!

Propane Plus - propane - Updated May 2026

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