Wasp nests, ugh!
In general, wasps do not bug me (lol, pun intended!). However, on a Saturday night, their little black scout flew into my house and literally buzzed near my right ear, while I was washing the dishes, oh, game on! (Yup, I ended up killing the lil bastard). Also, the day I called Prolific Pest Control, I avenged the poor little honeybees that died around my backyard.
After I killed the scout, I walked around my house and garage area. Sure enough, there were multiple wasp nests, including a huge one above the garage basketball hoop, yikes! Called on a Monday morning and within the same day, wasp nests be gone! Their call operator, Melly assisted with gathering information first (pest problem, house address and call back number). Two hours later, Vanessa (Business Manager) called me back to confirm if I still needed service, pricing estimate, and time frame of when their nearest technician would be able to come to my house (appointment was set in the afternoon).
By 3:23 p.m., Jesse (the Owner/Technician) arrived. We did a walk thru of my house and garage so that I could show him the active and old wasp nests. Afterwards, he got down to business with spraying the nests, killing the wasps that were there and discarding them. He even helped me removed an empty (bird or rat's) nest above the backyard light. He also made sure I was within a safe distance away in case anything flew out by surprised (nope, just an abandoned nest, no eggs, feathers or fur). We then did a final walk thru just to make sure all the wasp nests were removed, yay!
Jesse assured me that once these nests are sprayed and removed, the wasps won't come back to rebuild, but might check out the sprayed areas. The next couple of days, I did see some wasps checking out their removed nests, but were gone by evening. If they did happen to come back and started nest building again (within the next 45 days of when was service completed), Jesse or another technician will come back and do it again, free of charge. That put my mind at ease since I was asking him a lot of questions (hey, this was my first time working with a professional exterminator since my usual "exterminators" are my male relatives, lol!). Lastly, Jesse mentioned that if I ever needed to get rid of ants, they would also credit the amount that they charged me towards it (I'll keep that in mind).
Once Jesse was done (within less than 30mins), he let Vanessa know and she called me back to take my payment over the phone. Within a few minutes later, I received my emailed receipt.
Service: Melly, Vanessa and Jesse were professional, prompt, friendly and courteous. They were great to work with.
Overall, I was very pleased with the service provided by Prolific Pest Control. I do hope to see honeybees pollinating my flowers again. Should I ever encounter another pest problem, I got them on speed dial.
Thanks again to Jesse and Prolific Pest Control!!!