I recently moved to the neighborhood and was looking to update my prescription for my glasses. After some looking around online I found this fantastic place based on reviews on Google as well as yelp. It was quick and efficient to make an appointment and they give you a reminder call just in case you forget. On the day of my visit I was impressed by the waiting area which was very modern and chic. The receptionist was warm and welcoming and even though I was new to this place I felt very comfortable. After a brief intake by the technician I was greeted the Doctor Who took the time to listen to my past history with stigmatism And conducted a thorough exam and concluded that I needed an updated prescription. I was able to select a pair of frames while I was waiting and they gave me a great deal. I have been rocking my new prescription and frames for the past week and couldn't be happier. Thank you team at pro-optix! Oh and all covid precautions taken :) read more

I was so happy to find someone close by, for my kids. I was not loving my older place, they were a bit pushy when it came to buying things, whereas here they were not. I know I saw some older reviews that said they were pushy, I did not experience that at all. The Dr. was so patient with my son, it made the experience so much easier. Thank you ladies for making our experience so much better. read more

I I walked into the place, needed to talk to the doctor because I have a lense I got stuck on my own. She told me to make an appointment for the next day and all the procedure will take a look on my eye and tell me if there is loads in there or not. I came back next day in the morning. First thing she told me it's gonna cost you $250 to look at your eye. I said mam I don't need an examination just for someone to look at my eye she said we don't care, that's podcast I walked away for customer service and human I gave them zero pets for the heck of it I'm gonna give him one read more

Everyone here has always been kind and helpful. They are very patient whether it's to help you decide on the best frames to fit your needs and aesthetic or answering any questions or concerns you may have or if you have trouble with the "air poofing" machine! I'm so glad to have found them! read more

This is a place that truly values their patients and it's obvious they value the staff too. Everyone was friendly and efficient. I highly recommend. read more

I'm new to pro optics but so far I've had a very pleasant experience. The place is very clean and well design, It has a modern contemporary look. All the staff I've met so far is very friendly and are following covid19 procedures. Dr Malik is very knowledgeable and professional, i'm happy to have found her. I'm excited to have her and her staff as my new optical office. read more

Very unprofessional, if you ONLy want to loose both your time and money only go here! Dr. Sonia did my routine check up and I ordered my new glasses based on her prescription, I was not feeling comfortable at all with my new glasses; I contacted them one more time making sure Costco made my glasses right which was the case and I realized from Dr. Sariah that they made a mistake on my prescription! She just simply gave me another prescription asking me to deal with who ever made my glasses!!!!! I have a big doubt about their knowledge and unfortunately used my insurance already for myself and my daughter without having any confident on what they did, I will probably ending up using my former glasses and find a professional optometrist to check my daughter and myself. If I could give them ZERO I would absolutely do that!!!! Update: I got my second pair of glass based on the corrected! Prescription and as soon as I put it on, I was almost blind!!! I called the doctor office and they told me this time Costco did not make your glass right (which is absolutely incorrect) and I think they gave me a wrong prescription using only what ever their machine says and also giving me near distance lenses without any further test and just due to my age and my lenses numbers!! I'm ending up to use my former prescription where as I paid them and also used my insurance and also paid for incorrect lenses!! A VERY COSTLY AND TIME CONSUMING LESSON LEARNED!!! read more

My experience at Pro-Optix Eye Care was exceptional. I was seen on time. Each person I met with thoroughly assisted me in my eyewear purchase. Highly recommended! read more

I had lasik 11 years back elsewhere and noticed my vision wasn't quite as sharp as before so I went to Pro-Optix for an exam. Dr Malik and her staff were super friendly, professional and helpful. In addition to a traditional eye exam, they did very thorough retinal imaging which my previous dr hadn't done before. When it came time to pick my frames, Dr Malik herself and her staff were super helpful and patient while I tried on at least 15 pairs of glasses. They ordered the frames I wanted in a color that wasn't available in the office and they were ready within a matter of days. I love them so much, I wear them even when it's not necessary (I hardly even needed glasses, the frames were just that cute). I highly recommend going here for anything eye related you need!! read more

A really good and through exam. No complaints it is just after the exam you get bombarded with upsale. This includes eye drops for dry eyes $33.00, then you need the eye pillow $30.00. Oh wait forgot the fish oil tablets four a day another $30.00. Then you are asked to come back with another appointment to check your dry eyes. It's like geez chill. I also agreed to take a test for my tear ducks another $30.00 dollars. That test I was ok with but I was ready to go after my test. Another customer complained about the pushy young girls working the front office. Once again great examination no complaints! PP read more

If you are looking for an AMAZING optometrist in the Houston area (centrally-located)...PRO OPTIX is IT! Dr. Sairah Malik and Dr. Sana Malik are simply the best! They have technology in-house that can exam your WHOLE eye without requiring dilation. They also have a fabulous selection of glasses and will take the time to work with you and find the perfect pair for your face. I will never use another optometrist as long as I live in Houston. And if I move, I just might have to come for a yearly visit to Houston get my eyes checked. Seriously! read more

Pro-Optix Optometry & Dry Eye Center - LOVE my specs!! Thank you, Pro Optix! - Eyewear & Opticians Near Me - Houston, Texas

Great experience! I will recommend this place to friends and family. Anum was the sales rep that helped me and she is terrific and made the transaction a breeze. She was very informative on all the products sold in the store. Super cute place, very chic and clean. Feels like a boutique style eye doctor. They have a huge selection on designer frames. read more

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I wish I could rate this higher than just 5 stars. The best eye exam experience in my life. From start to finish everyone in the office went above and beyond making sure I understood every step in the exam process. My family of 5 (2 adults, 3 kids) all went for exams and all needed glasses. It was fun picking frames and everyone in the office helped giving an opinion on frames. Even Dr. Malik jump in and picked my frame with ease. That was cool! The office is decorated like a boutique hotel lobby and they have a pretty good selection of frames. Dr. Malik hands down is the best OD in the business she gave a prescription that now I can see crystal clear and I must add has an vogue Italia style! If you are looking for a eye doctor this is the place. I will never go anywhere else. read more

Just finished my annual routine! Can I just say, wow, this office was stunning!!! Can this be my home!? It literally was screaming beautiful at me cause I love the gray and black scheme. It was so sleek and even their eye ware was sleek too! I didn't have time to figure out my insurance issues, but I plan to return to scope out their selection. Dr. Saira Malik was very friendly and helpful! I can't wait to return to get my eyes dilated and to scope out their selection (I'm just kidding on the "I can't wait to get my eyes dilated" because everyone knows that's the worse part haha) read more

Pro-Optix Optometry & Dry Eye Center - Beautiful interior! - Eyewear & Opticians Near Me - Houston, Texas

I used to visit their location out in Sugarland, but I now go to this location because it's closer to my house. Very short wait. Dr. Malik was easy to talk to. Nice staff that actually talks you through as you try on different glasses. It was cool that they were engaged because it's hard to decide on a suitable pair when you visit by yourself. I had been looking for a pair of glasses for awhile and was able to find a stylish pair that I hadn't seen at any other place. read more

Pro-Optix Eye Care impressed me with their service. It was very personalized and the staff was so helpful - I felt like they valued me as a customer. Also, their selection was very good - I had no trouble finding what I wanted. They know what's in style and have a lot of choices, which they helped me with (Thank you!). I was very happy with my experience there. I love the office design - it's so cool. Feels like a boutique! read more

The office is beautiful and I love how they're centrally located. This is one of the best Eyecare in Houston, very professional, thank you, Dr. Malik! read more

I am very pleased with this business. The appointment setting was dead easy and extremely convenient through Zodoc. I found an appointment for my son and I for the same day. They are in my network which was wonderful too because I had a very small copay and we had great benefits for frames and lenses. Dr. Malik was very professional and thorough in her examination. Her approach to treating a pediatric patient as well as an adult, was impeccable and extremely pleasant. The office is brand new and tastefully decorate, and the location could not be more convenient (In the parking lot of the new HEB on San Felipe and Fountain view). They also have state of the art medical equipment and a nice collection of frames as well as sunglasses. We ordered our frames and they were offered for one week after. Overall, I highly recommend Dr. Malik and this practice. read more

I really wanted to like this optometry office and remain a patient/customer, but my last experience was so bad, I'm hesitant to get eyeglasses at an office ever again. I will say that my first visit was excellent-- the building is incredibly clean and glamorous, and one of the sisters that did my check-up was kind. I think it was Regina who worked their desk at this time, and she was incredibly patient with me when she showed me how to put in contact lenses for the first time. I had to return to get my eyes dilated another time, and I got the other sister as the optometrist. She came off more cold, and her prescription was different from my initial visit with the other sister. I got my lenses replaced in the frames I was wearing at the time, and it went perfectly well. My second annual check-up will be my last. I brought in my favorite frames to have new lenses put in. The woman who worked at the desk at this time was pushy in me buying new frames from them, but I insisted that these are my favorite frames (that can't be ordered anymore), and that I have no intention in getting new ones. I went ahead and ordered the lenses and brought them in another day to have them placed in. She came back and said in almost a joking matter that she had bad news and cracked my frames. I was very heartbroken over it, but I do understand that plastic frames can be delicate, and I'm sure this happens more than I expect. It's how this woman handled it that bothered me. She kept twisting my frames around more than she needed to in order to show me how broken they were, and I feel like that further damaged them. I asked what they can do for me at this point, and she kept repeating that I can buy frames from them. I had already declined the first time since I didn't like their options, so this wasn't going to make me suddenly like them any more. I had already paid for the new lenses as well. The good news is that they will refund your money for the lenses in this scenario, but the bad news is that they can't offer any replacements/discounts when it was their fault. I'm sure it's in the paperwork that they have you sign that they're not liable for any damages on items that weren't bought through them. I just hoped this office would have done more for me when it was their fault. It was salt to the wound when the woman kept bending my frames to tell me they were broken, and that she ultimately was rude to me. A minor downside to this office is that they never seem to have samples for eyedrops when I was there. I was so relieved at my first visit when the optometrist told me my irritation was from dry eyes. She suggested preservative-free drops, but she "ran out of samples" for me to try. The year after that, I showed the optometrist the preservative-free drops I had been using, and she told me that brand is bad. When I asked her if she had samples of a brand she suggests I use, she said they had "run out". I never had an idea of what eyedrops I should have used, and it was a shame I couldn't try what they felt was better for me. I ended up using the prescription they gave me to order glasses online. I much like this option more, but after that last experience, I'll be going to a different office to get my eyes checked. read more

All of the ladies were professional, helpful in explaining to me what was being done and why. Explained what my eye issue meant that they found and even got some very cool frames. ALL for a reasonable price. I will be back and referring them for sure read more

Amazing customer service!! I am not even a patient of theirs, but when my sunglasses broke they were able to mend them within seconds free of charge! Will definitely be going to them if I ever have vision problems! read more

Never looked forward to eye doc appointments til I came across Pro-Optix! Amazing doctors and awesome eyewear selection. Dr. Sairah Malik and Dr. Sana Malik are hands down the best optometrists in Houston :) Would definitely recommend Pro-Optix! read more

This might sound shallow but I came across their Instagram page and loved how witty they were. I had been looking for an eye doctor to do routine check ups, and so I gave them a try. I absolutely loved Dr. Sana. She made me feel comfortable and answered all my questions. I, fortunately, didn't need a prescription, but I will continue to see them for my annual visits. Thank you for making your patients so comfortable! Such an important thing when it comes to anything personal!! read more

I can't say enough about my experience with Dr. Sana! So sweet and compassionate towards her patients. We have visited this location several times, and they never disappoint. Her friendly staff watched over my children and entertained them while I was being examined. I definitely recommend this place to anyone needing anything eye related! read more

I used to go to their Sugarland location but they have now moved to this new location. Although I live closer to the Sugarland location, I don't mind driving to see them here! The office is amazing, very modern, probably the nicest eye doctors/optical I've seen. The staff is amazing! They always remember me and welcome me as soon as I walk in. Cynthia was so great. She helped me pick out two frames and spent a ton of time with me since I was unsure what I wanted. She even priced out different options to see what would be cheaper for me. The doctors are amazing. Dr. Sana and Dr. Sairah are both so thorough and they even helped me pick out some frames! I would highly recommend this place! read more

I've been to them twice, mainly because the location is conveniently located to my home. My prescription was done correctly but the whole experience is over shadowed by up selling and poor communication. They stated they offer a price match on contacts but ultimately didn't price match. I had to make multiple text/call/emails for them to clarify their price match policy. The communication is generally lacking. I referred a friend to them and he sent the insurance information over to them and they said they would contact him after they verify his information. He sent that insurance information over two days before the appointment. The day of the appointment they state they are out of network and they can do the appointment for $750! I will never go back or refer anyone to them again. This only reinforced my perception that they are more focused on the money rather than the client experience. read more

Dr. Malik and her staff are very friendly and welcoming. Dr. Malik is very knowledgeable and takes out the time to explain the concepts in a very simple and clear manner. Highly recommend them! read more

My all-time favorite optometrist!! I've switched optometrists over 4x now and I feel like I have finally found the best one in town! Dr. Malik performs a thorough exam in the most efficient way possible! I was in and out of her facility in less than 30 minutes! They use the best technology here that enables them to diagnose you quicker than most optometrists. They have an exceptionally friendly staff that helps make this doctor's visit so pleasant! I would highly recommend Dr. Malik as she truly cares for her patients and recommends treatment that best suits you! read more

Scheduled my appointment through Zocdoc.com and completed my personal info, medical hx, and signed consent forms all online. I do like how I can get all these things done online and out of the way prior to my appointment - definitely a time saver. It was most especially beneficial to me since I scheduled my appointment during my hour lunch break. I informed Dr. Sana that I only have an hour allotted for the appointment and she was very understanding and took care of me quickly but efficiently given the time constraint. I was able to get in and out without getting passed my lunch break. Staff was exceptional and professional, the clinic is beautifully and luxuriously designed, and overall experience definitely deserves 5 stars. I was given a free pair of trial contacts for a week and was offered rebates/discounts for my 1 year supply of contacts. Highly, highly recommend this place! read more

Fabulous doctors and gorgeous office! I've been going to Drs. Sana and Sairah for years and am consistently pleased with the medical care I receive. They've cured my dry eyes and perfected my contact lens script. I also LOVE their selection of designer sunglasses- they always have the newest styles and all my favorite designers. I highly recommend Pro-Optix! read more

The people here are nothing but the best. Professional, funny, and passionate about their work.

Thank you Pro-Optix Eye Care for helping me find a solution to my dry eyes! I walked into your beautiful office and only 1 hour later I walked out with relief from a problem that had been plaguing me for a decade! I appreciate your professionalism and timeliness! read more

Sairah and Sana are amazing! I practically had no vision and they have improved it dramatically. They are extremely professional and intelligent. I highly recommend them for all your optic needs! Could not be happier read more

Excellent service, knowledge and friendly staff, and a great collection! I highly recommend this location!

Awesome eye-clinic, awesome doctors, friendly and helpful staff, and such a great selection of sunglasses and frames. Finally found an optometrist I'm happy with and going to stick with! read more

In, out and on with your life. And prescription seems correct on the first try!!! Great location also. I am totally impressed so far !

Very pleasant and informative experience. Found frames I adore and really appreciated the service we received. Office is clean and well organized, in and out in no time. I will definitely be continuing my eye care treatment with Pro Optix! read more

This place is fantastic! Drs Sana and Sairah are both extremely knowledgeable, helpful and caring professionals. They are also both extremely stylish. Which means, not only can they asses and treat your eye health, they will also style you in a fabulous pair of glasses or shades that are perfectly suited for your face! Their selection is unique and top-notch. You will walk out not only feeling great, but looking amazing, as well. I send all my family and friends here. Have been a patient for years and I simply cannot say enough good things about this place! Highly, highly recommend both these Drs. read more

Dr. Sairah and Dr. Sana are highly recommended for all eye care needs, very helpful and are one of the best in the business. They also carry many designer brands with unlimited style options. Their customer service is of excellent quality. read more

I've known them for a few years, and I've also referred them clients for a few years, I can't say enough about them. They are the best in the business, they treat all of my referrals with first class. read more