1. ICare Clinic

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Houston, TX

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ICare Clinic

4.6 (10 reviews)
Closed • 10:00 am - 6:00 pm

By appointment only

Services - ICare Clinic

Eyewear fitting

Eye exams

Laser vision correction

ICare Clinic Photos

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Recommended Reviews - ICare Clinic

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2 years ago

Would not recommend here. Staff bad and doctor was so creepy. Why I only visit once, will not go back

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3 years ago

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3 years ago

Professional and detailed information about my eye exam. Thank you for your professional service

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3 years ago

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7 years ago

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8 years ago

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3 years ago

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13 years ago

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8 years ago

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12 years ago

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Ask the Community - ICare Clinic

Review Highlights - ICare Clinic

“Ike answer all the questions I had.”

Mentioned in 4 reviews

Read more highlights

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Berkeley Eye Center - Sugar Land - rotunda

Berkeley Eye Center - Sugar Land

4.0(20 reviews)
6.9 mi

Saw Dr Garza on 6-3-22. His staff was very friendly. My wait time was the shortest I've ever had at…read moreANY doctors office. Dr Garza was very thorough with his exam after listening to way I was there. He was very good at his explanation of what he found and made sure I understand him. After all this he asked me if there was anything else he could do for me. I would definitely recommend him and his staff to you and my family. Hope you never need to see an optometrist, but if you do I hope you go see Dr Garza with Berkley Eye Center. Richard Clark.

On September 1, I visited Berkley Eye Center in Sugar Land for a contact lens prescription and was…read moreseen by Dr. Hoang. Before the exam, I told the staff I was paying cash and asked what it would cost. I was told the price would be between $50 and $250. During the exam, Dr. Hoang asked why I was declining dilation. I explained that, for whatever reason, my eyes stay dilated for a couple of days. She told me it only takes a few hours to return to normal. I said I understood that is typical, but it is not my experience. Her response was, "I am not going to argue with you." I was left confused, since no one was arguing. I did not owe anyone an explanation. A patient can decline a procedure without giving a reason. I chose to be upfront about how my own eyes respond, and I was talked down to for it. A doctor should listen to what a patient says about their own body, not dismiss it. When I checked out, the bill was $391. I had another appointment and needed to leave quickly, so I pointed out that the bill was higher than the quote and asked them to send me an itemized bill. It never came. I called and left a message, and it took until the second day to reach anyone. After I finally received the itemized bill, I called billing, and they sent me to Jessica, the office manager. Jessica told me I had received a standard exam. I asked how a standard exam could come to $391 when I was quoted a maximum of $250. She said her notes showed I was quoted a *minimum* of $250. That is not what I was told. Why would a cash paying patient agree to an exam with no upper limit on the price? The right answer was simple: honor the $250 quote. Instead, the focus was on proving the office was right, not on taking care of the patient. That tells me everything about their priorities. When a patient asks for a price up front, the practice should give a clear and honest answer and stand behind it. If you are paying cash, get your quote in writing before you are seen. I will not be returning.

Photos
Berkeley Eye Center - Sugar Land - Entrance

Entrance

Berkeley Eye Center - Sugar Land - Office

Office

Berkeley Eye Center - Sugar Land - Thuyuyen N. Hoang, O.D.

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Thuyuyen N. Hoang, O.D.

ICare Clinic - opticians - Updated October 2026

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