Dr Goffman has been my eye doc for a number of years and recently did my cataract surgery. even…read morethough I was extremely farsighted. it's the best thing I've ever done! He and his staff are warm and welcoming and never leave you waiting. I highly recommend him to anyone needing an ophthalmologist who really knows their stuff!

A few weeks ago, I had posted a review on here about his office. I just received an email saying…read morethat they had yelp removed my review. I do not recommend this place! They are rude and do not take NO as an answer very well when clients decline their up selling services! Obviously my review was too honest so they had to ask yelp to remove it. I've also reviewed them on Facebook and another previous client of theirs had almost the same negative experience with them. Funny how This office contacted yelp to take my old reviews down about their office and then go and create a new yelp page. STAY AWAY FROM THIS PLACE!

To be a TS is a dream, but it Texas so long to transition so we'll see…read more This is not a bad option once you get into it and get examined, but the people running the place in the front have extremely poor customer service skills, which is the real reason for the questionable rating. But it's pretty decent overall.

Do not order your glasses here. I ordered pair of rec specs…read morefor my son here almost a month ago. I was told they be ready in two weeks. I have called and called and no one answers and no one returns my phone call when I leave a message. The store has been closed for two weeks. I'm not sure if I'll ever get my son's glasses but I sure paid for them. I will never use TSO again. With this kind of customer service I have no idea how they've stayed in business

We have been patients for many years with Greenway Eye Care. They are simply the best! We've tried…read moremany other optometry offices throughout the Houston area and once you find an amazing team of Doctors you stay with them! Dr. Kurjee is extremely knowledgeable and really takes the time to get to know her patients. She has an amazing bedside manner and we have 1000% confidence in her. Dr. Laham is also a gem! He is highly professional, has the ability to connect well with his patients and really takes the time to address our concerns. We have had some challenging and sensitive eye concerns and they both always have the right solution. Don't take random chances on your eyes - come see these doctors!

Not a favorable experience. The office staff was very nice, however, talking to the doctor was like…read moretalking to a wall. She had no personality and gave me no helpful information. She was a complete waste of time. My favorite part is when she told me that I had a "lazy eye". Nice touch. I left angry and insulted. I will never return to this place nor recommend any of my friends or family to visit either.

Yes, yes yes yes yes yes yes yes yes I can't say enough. The places the best everybody that works…read morethere. Absolutely in a good mood. Put me in a good mood. Very nice, friendly, cooperative, happy interested in you. The place is spotless. The hospital itself is spotless I don't think I've ever I'm from California we're all, bad California but anyway good people good places that the eye doctor there I can see you again, so I'm really really grateful this place is highly recommended

If I could give this place 0 stars I would, and if my friend had a Yelp account I'm sure she would…read moretoo. I went in around the end of August and this was my first time getting an eye exam done in 2 years and since my current pair of glasses were beginning to fall apart I figured I would get a check up to renew my prescription and buy a new pair of glasses. Since I am a student at UH, I got my exam done for around ~$30 dollars or so, can't remember exact. My experience was terrible honestly. No one warned me or asked me about dilating my eyes, the diabetes and cataracts testing that would be done, or that a 10 minute eye exam was going to take OVER 3 HOURS. I also can't believe that they would do any of this considering I had to drive myself home afterwards. Although it doesn't surprise me, because I should add, there's definitely a sense of entitlement and elitism among the staff here. As soon as you walk in to the exam area, all the kids wearing their little coats are extremely stuck up, so it's no surprise that they think they can do whatever they please with the patients, while being completely careless and rude. So after over 3 hours of endless exams, and drops in my eyes, who would've guessed that my new prescription was going to be wrong? Yup you read that right, after all that, they the one thing I went in there for, my prescription that didn't even change over 2 years they got wrong. I didn't order my new glasses until the end of this past November through GlassesUSA, and received them the second week of December. After trying them on for a couple days, I immediately called the eye institute and was rudely told(of course), that NOTHING could be done because I was past my 3 month mark. Seriously? Because I was TWO WEEKS, past my 3 month mark, I wasn't allowed a refund, or a reexamination. At the time of my exam, I was actually very optimistic and excited, that I even recommended my friend to get hers done as well. Guess what? They got hers wrong too. At one point I thought I could recommend this place, but at this point, I recommend you steer far away from it. Save your money, save your time. I had to waste my money here, and then get another exam done elsewhere, for a total cost of $100, on just eye exams alone. Thank you for not only getting my prescription wrong, wasting my entire day, but also being of absolutely no help at all. Worst customer service and experience I've ever had.

I went to TSO about a month ago. I needed a special eye exam due to medication I was taking. I…read moretalked to the office staff 3 times and I was told the exam could be done. When I got there they only scheduled me for a regular exam. I told the doctor I was only there for this exam. Finally she went ahead and set me up for the exam. After the exam, they charge me 5 times more than it has ever cost for this exam. I had to pay upfront. They said they would bill my insurance, they still haven't. After the exam the doctor told me to pay and she would review the results with me. When I asked if she was going to tell me about the exam, she said I will just send a report to the doctor. I will never go here again!!!!

I spoke with the manager Paula and rectified everything. She did exactly what a manager is supposed…read moreto do. Listened, apologized, and course corrected the actions of the other staff members. She even scheduled my appointment to receive dilation. Still severely unhappy with this locations behavior but Paula did an outstanding job resolving everything.

Somehow they made 2 appointments at 12:30 for my husband and I…read more First person got seen at 1:19. Second person got seen at 2pm for the eye exam. I would not advise to book on a weekend. When asked after waiting 30 minutes they said since it's a Saturday they "run behind" even if people have appointments....

6015 Westheimet. Shawn (sic) is the best Manager at this location. He accommodates the patroniants…read moreneeds and make attempts to see that they are serviced properly. Today, he apologized for the delay and professionally addressed my concerns which he acknowledged it was an out of control situation that occurred. Job well done, Shawn. You need more considerate managers like Shawn. 2/16/26

I read highly positive reviews of this place on Yelp and Google and I would have to echo them. I am…read morealways nervous when establishing care in a new place because I am so accustomed to my previous providers but had no choice since I moved to Houston. The staff is attentive as soon as you walk in and explain each procedure in detail. Dr. Ngo is no exception. I've been going to an optometrist for over the last 20 years and have never had as comprehensive of an exam as I did with her. She was definitely knowledgeable but also super personable. Even as a new patient, I felt like I could trust her. She helped identify that I was quickly developing dry eyes and formulated a personalized care plan for me to remedy it. More importantly, she made sure I understood everything in detail and accommodated it to my lifestyle and schedule. As an aside, the layout of the office has the feel of a high-end boutique. It doesn't feel like you're in the waiting room of an optometrist's office. That may not be the deciding factor when choosing an optometrist but it goes to show the staff's attention to detail. Highly recommend this place to anyone seeking out an optometrist!

Staff is nice, but doctors take forever with appointments and are aggressive with upselling…read moreunnecessary products, and pushing follow up appointments.

Beware of surprise bills 7 months after the fact. Had my first eye exam with them january 2025, got…read morea pair of glasses with them (150 dollars with insurance - grossly marked up). Decided to buy another pair about a month later at a different retailer, who asked for my insurance info, and assuming i would be declined for anything that was already used up at eye hub. I ended up getting a 70 dollar discount I believe. Now 7+ months later eye hub is contacting me with a bill for 220 dollars saying that insurance declined coverage because i used them at a different retailer. I guess it's my fault they dragged their feet to bill my insurance? Never in any medical capacity have I experienced something like this. The numbers also seem extremely fishy to me

I am so pleased I decided to visit Eye Hub. I have been seeing the same optometrist for years, and…read morewhile I did not have too many complaints, I felt as if I could possibly get better service in terms of my recent wearing of contacts. I discovered I was absolutely right. In addition to Dr. Koetter being wonderful, really listening to my concerns, and taking a lot of time to address those concerns, the updated, modern knowledge she has versus my prior doctor was very helpful. The office technology was great, the staff was great, they shipped my contacts quickly to my door, and it was overall a professional end excellent experience. Again, there was nothing "wrong" with my prior doctor, but she has been in practice for about 20 years, and I don't think she has stayed on the edge of learning since that time. This was an updated experience, and I will certainly return.