Dr Goffman has been my eye doc for a number of years and recently did my cataract surgery. even…read morethough I was extremely farsighted. it's the best thing I've ever done! He and his staff are warm and welcoming and never leave you waiting. I highly recommend him to anyone needing an ophthalmologist who really knows their stuff!

A few weeks ago, I had posted a review on here about his office. I just received an email saying…read morethat they had yelp removed my review. I do not recommend this place! They are rude and do not take NO as an answer very well when clients decline their up selling services! Obviously my review was too honest so they had to ask yelp to remove it. I've also reviewed them on Facebook and another previous client of theirs had almost the same negative experience with them. Funny how This office contacted yelp to take my old reviews down about their office and then go and create a new yelp page. STAY AWAY FROM THIS PLACE!

To be a TS is a dream, but it Texas so long to transition so we'll see…read more This is not a bad option once you get into it and get examined, but the people running the place in the front have extremely poor customer service skills, which is the real reason for the questionable rating. But it's pretty decent overall.

Do not order your glasses here. I ordered pair of rec specs…read morefor my son here almost a month ago. I was told they be ready in two weeks. I have called and called and no one answers and no one returns my phone call when I leave a message. The store has been closed for two weeks. I'm not sure if I'll ever get my son's glasses but I sure paid for them. I will never use TSO again. With this kind of customer service I have no idea how they've stayed in business

We have been patients for many years with Greenway Eye Care. They are simply the best! We've tried…read moremany other optometry offices throughout the Houston area and once you find an amazing team of Doctors you stay with them! Dr. Kurjee is extremely knowledgeable and really takes the time to get to know her patients. She has an amazing bedside manner and we have 1000% confidence in her. Dr. Laham is also a gem! He is highly professional, has the ability to connect well with his patients and really takes the time to address our concerns. We have had some challenging and sensitive eye concerns and they both always have the right solution. Don't take random chances on your eyes - come see these doctors!

Not a favorable experience. The office staff was very nice, however, talking to the doctor was like…read moretalking to a wall. She had no personality and gave me no helpful information. She was a complete waste of time. My favorite part is when she told me that I had a "lazy eye". Nice touch. I left angry and insulted. I will never return to this place nor recommend any of my friends or family to visit either.

I have been a patient here as well as a student clinician. Currently, I am a 3rd year optometry…read morestudent working in the clinic under certified optometrists. I do understand that the appointments take longer than the 10 minute eye exams that you would receive at a big, commercial optometrist's office, but what you will get at the UEI is a thorough eye exam that caters to every patient's needs. We do many preliminary tests and take care with each step of the exam to insure the best care for our patients. Throughout the exam, we do check-in with our attending optometrist in order to keep them included with exam findings. In the end, these attending optometrists finish the exam to ensure each patient is left with correct information. We do suggest getting dilated once a year in order for us to assess the health of the back of the eye. There are many systemic diseases out there that can silently effect the back of the eye and create changes that may or may not be reversible. I encourage everyone to rethink dilation. I know that it can cause headaches, light sensitivity, etc, but we do dilation for a reason... Example: my friend had never gotten an eye exam, and if any it was when they were very young. At the time, my friend was 20 years old. They had gone to the optometrist because of vision disturbances. They looked into the back of the eye.... and what did they find? Swollen optic nerves in both eyes. Less than one week after that, my friend went to the ER, got an MRI, and was diagnosed with brain cancer that the doctors said may have been there for up to 10 years or their whole life. Surgery was scheduled as soon as possible. PLEASE! Do not complain about dilation. It could potentially save your life. I promise that we uphold our optometric oath to do no harm and provide the best care possible to our patients. When I was a patient, I appreciated the time and care that my student clinician had given me. We truly care about each of our patients, so we ask that you please be PATIENT with US! :) Maybe one day, we will be your future optometrist and we will be much faster and more skilled with YEARS of practice. Please understand that we are brand new to this profession and want to make as little mistakes as possible. No one is perfect. Thank you for reading!

Yes, yes yes yes yes yes yes yes yes I can't say enough. The places the best everybody that works…read morethere. Absolutely in a good mood. Put me in a good mood. Very nice, friendly, cooperative, happy interested in you. The place is spotless. The hospital itself is spotless I don't think I've ever I'm from California we're all, bad California but anyway good people good places that the eye doctor there I can see you again, so I'm really really grateful this place is highly recommended

I went to TSO about a month ago. I needed a special eye exam due to medication I was taking. I…read moretalked to the office staff 3 times and I was told the exam could be done. When I got there they only scheduled me for a regular exam. I told the doctor I was only there for this exam. Finally she went ahead and set me up for the exam. After the exam, they charge me 5 times more than it has ever cost for this exam. I had to pay upfront. They said they would bill my insurance, they still haven't. After the exam the doctor told me to pay and she would review the results with me. When I asked if she was going to tell me about the exam, she said I will just send a report to the doctor. I will never go here again!!!!

I spoke with the manager Paula and rectified everything. She did exactly what a manager is supposed…read moreto do. Listened, apologized, and course corrected the actions of the other staff members. She even scheduled my appointment to receive dilation. Still severely unhappy with this locations behavior but Paula did an outstanding job resolving everything.

Somehow they made 2 appointments at 12:30 for my husband and I…read more First person got seen at 1:19. Second person got seen at 2pm for the eye exam. I would not advise to book on a weekend. When asked after waiting 30 minutes they said since it's a Saturday they "run behind" even if people have appointments....

6015 Westheimet. Shawn (sic) is the best Manager at this location. He accommodates the patroniants…read moreneeds and make attempts to see that they are serviced properly. Today, he apologized for the delay and professionally addressed my concerns which he acknowledged it was an out of control situation that occurred. Job well done, Shawn. You need more considerate managers like Shawn. 2/16/26

I read highly positive reviews of this place on Yelp and Google and I would have to echo them. I am…read morealways nervous when establishing care in a new place because I am so accustomed to my previous providers but had no choice since I moved to Houston. The staff is attentive as soon as you walk in and explain each procedure in detail. Dr. Ngo is no exception. I've been going to an optometrist for over the last 20 years and have never had as comprehensive of an exam as I did with her. She was definitely knowledgeable but also super personable. Even as a new patient, I felt like I could trust her. She helped identify that I was quickly developing dry eyes and formulated a personalized care plan for me to remedy it. More importantly, she made sure I understood everything in detail and accommodated it to my lifestyle and schedule. As an aside, the layout of the office has the feel of a high-end boutique. It doesn't feel like you're in the waiting room of an optometrist's office. That may not be the deciding factor when choosing an optometrist but it goes to show the staff's attention to detail. Highly recommend this place to anyone seeking out an optometrist!

Staff is nice, but doctors take forever with appointments and are aggressive with upselling…read moreunnecessary products, and pushing follow up appointments.

Beware of surprise bills 7 months after the fact. Had my first eye exam with them january 2025, got…read morea pair of glasses with them (150 dollars with insurance - grossly marked up). Decided to buy another pair about a month later at a different retailer, who asked for my insurance info, and assuming i would be declined for anything that was already used up at eye hub. I ended up getting a 70 dollar discount I believe. Now 7+ months later eye hub is contacting me with a bill for 220 dollars saying that insurance declined coverage because i used them at a different retailer. I guess it's my fault they dragged their feet to bill my insurance? Never in any medical capacity have I experienced something like this. The numbers also seem extremely fishy to me

I am so pleased I decided to visit Eye Hub. I have been seeing the same optometrist for years, and…read morewhile I did not have too many complaints, I felt as if I could possibly get better service in terms of my recent wearing of contacts. I discovered I was absolutely right. In addition to Dr. Koetter being wonderful, really listening to my concerns, and taking a lot of time to address those concerns, the updated, modern knowledge she has versus my prior doctor was very helpful. The office technology was great, the staff was great, they shipped my contacts quickly to my door, and it was overall a professional end excellent experience. Again, there was nothing "wrong" with my prior doctor, but she has been in practice for about 20 years, and I don't think she has stayed on the edge of learning since that time. This was an updated experience, and I will certainly return.