I have been going here for over 10 years. I always get gel on my toes and a flower. The last 2 times I went the flowers were absolutely terrible. They didn't even resemble flowers and this time they look like a 5 year old did them. Everyone who works there demands a tip and it's pretty lame when you're walking out unhappy. This place has gone down hill. read more

Pro Nails - This cost $35 dollars - Nail Salons Near Me - Anchorage, Alaska

I went in today for a pedicure and thought I would treat myself to their most expensive pedicure since I hadn't had one years. After having a great chair massage, The gal was very sweet and I did not receive any buffing or anything whatsoever to my heels or feet at allI! My toenails looked better even I left since I had no polish when I went in but as I went to the register and the service was $95 i was shocked as the menu said $65 The add ons... UGH that aren't mentioned. I still have rough heels and pretty much could have painted my toenails with my own gel nail polish and given myself the pedicure that I received today myself. I did get paraffin and the chair massage was better than the foot and leg massage I received. I will probably never get a pedicure again because of my experience read more

I got my nails done here 2 weeks ago (reason why I'm not going to post a picture). I usually come here a lot because I like how big it is and the atmosphere in here. This time I was extremely disappointed in the service. I went with my friend, the man who gave her a pedicure understood English, we both wanted the basic pedicure without gel polish. The lady I got ( I think she's the owner) never asked me what I wanted but I told her I DID NOT want gel polish. Halfway through the pedicure I realize she's doing way more to my feet than my friend. I told the lady I just wanted the basic pedicure No gel polish. In the end she still puts gel polish on my toes & charges me 25 extra. The entire time she was being really rough on my feet and one of my toes started bleeding. She completely ignored me. I paid $65 dollars for this pedicure, super unhappy. I know she understood that I wanted the basic pedicure with no polish. Then I left the tip part blank because I was frustrated but didn't want to make a scene. She pointed to it and asked me to tip her. So fine I tipped her $7. I will not be coming back here again. I didn't want to spend $73 on a pedicure that made me uncomfortable and bleed. read more

One star is seriously being generous. I went here for an Acrylic set, my first set. I did not know what to expect but I did not think that my first experience would some of my fingers cut. The issue started after she applied the basic acrylic (nothing done to it just the glue) then she cut it off. She says that my finger is crooked and in the end result she really emphasized the crookedness of my finger. I got cut when she was using her nail file, she nicked me a couple of times and I was so nervous when she kept on filing. I had a hang nail prior to my appointment that scabbed up, I left with no scab. My thumb and pointer finger hurt when pressure is applied to the side because she really filed the side of my nails. Would not recommend this place for acrylic nails at all. The vibe was not what I was expecting. Listen to the reviews and do not waste your money going here. read more

I have been getting my nails done here for over ten years. It all started when I was going to UAA and had a couple of classes at the University center. I would go in and get a pedicure between my long breaks. The business is family owned and have had the same core staff the entire time. Pro nails recently expanded and now there is even more room to get your toes done with friends. I am a loyal customer to pro nails and would recommend them highly for mani/pedis. read more

Had the worst pedicure of my life. I was trying to treat my best friend to a pedicure for her birthday. My friends manicurist took great care of her thankfully and Gave her a long massage and he did a beautiful job. My lady was rude and gave me a half-ass massage. She nicked my toe, I was bleeding but I was trying to be polite. She didn't acknowledge it or care. Next day I woke up my toe is throbbing and painful I'm suffering from a bacterial infection I think her name is Mae?! Idk when my feet were drying a customer whispered to me her name and said she refuses to get her toes done by her. What a disappointment! I will never come back. read more

Worst customer service experience. I was a walk in and was told there would be a wait time, which is expected. Multiple other walk ins for mani pedi same as me come after me and everyone was taken back even though I had already been waiting 40 minutes. I didn't look like everyone else in the nail salon and was told to wait longer, when they kept taking walk ins after me. I was furious i asked why they said that mine would take longer. I just left. Went to Natural Nails, I highly recommend, great customer service as well.. read more

They have really good staff. And are really good at nails. But one girl hurt my cuticles so bad that they were burning during her doing my nail if you have a high pain tolerance recommend for you. read more

Pro Nails - Bloody cuticles - Nail Salons Near Me - Anchorage, Alaska

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One star is being nice. I took my mother and girlfriend there to get the feet and hands done. The people taking care of them were rude and were refusing to listen to what they wanted. They were rough on their toes where they both started to bleed, then when my girlfriend just started to get her hands done, they told my mother she could not get theirs done. They were rough on her hands and caused her to bleed. After the appointment where they were rude and chose not to listen and provide a reason why, they asked for a tip. Save yourself the money and find a place with nicer people and a better atmosphere. This appointment was on 9/14/24 read more

I've been getting my nails done at Pro Nails for a few years now and they always do a great job. They get you in and out while still maintaining quality and care. The nail ladies are so kind and thoughtful. It does get packed but they try to squeeze you in. Though not the most "chic" nail salon in town, it is clean and the pedicure chairs, nail dying station and hand wash all function properly. Stop in! read more

The service here was excellent. Did a walk in and they were able to squeeze me in for a mani/pedi.

They are good if you want solid colors but I came in with a simple stripe design and they could not do it. They tried several times but they came out more like fat blobs. I finally said enough and resorted to poke-a-dots which they still have a little trouble with those too. When they got to my hands they switched ladies and was able to get the striped look that I wanted. read more

Pro Nails - the polkadots are kind of funky. she had to retouch them about four times. - Nail Salons Near Me - Anchorage, Alaska

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I love pro nails so much,, I get my acrylics done here all the time and my nail lady is Won. She's super sweet and always does an amazing job and is always exactly how I want them and for a reasonable price!! Definitely recommend! read more

Pro Nails - $70 Acryclic Nail Tip set with a design by Won - Nail Salons Near Me - Anchorage, Alaska

When I got my acrylic nails done here, the nail technician definitely rushed the job and came off a little rude. My nails didn't even last a day without getting super scratched and unpolished looking. I came in the next day to see about getting them touched up. I was sat down in the waiting area and not helped for TWO HOURS (it was not very busy, there were technicians open but they made me wait for a specific one to help me). I left feeling unsatisfied. I decided to come back since I have been a long term customer and thought one mess up wasn't enough to no longer be a returning customer. I got a fill and said I wanted regular polish on top, NOT shellac because of the extra price. I made this clear. The lady brought me a choice of nail colors, and I chose one. I was happy with the look and very pleased. However when it came to check out, the total was $50, not $25 as listed for an acrylic fill. When I asked what the extra cost was, she said it was for shellac nail color. I told her I was not aware she did shellac on me and said again that I specified I wanted regular color. She again told me the total was $50 without apologizing or anything. I felt tricked into paying more money, double the price actually for what I was expecting. I will not be coming back here again and don't recommend others to come here either. Especially after being tricked into paying more money, I feel like I was stolen from. Another thing that happened was how poorly treated my friend was. They shaved her cuticles so far and close to her skin that she has been bleeding and not stopped. Even an hour later after returning home from this salon her fingers are still bleeding!! This is the second time this has happened to her. We were dumb for even giving them a second chance after what happened the first time. If I could do less than one star I would. read more

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Our favorite place to get nails done! Prices are reasonable. Staff is great. Lots of appointment availability

While in Alaska for vacation I realized I really needed a manicure, being in Hawaii the past year, it had been a while since my nails faced any sort of cold. Did a quick tell.seaech and found Pro Nails. At first it was hard to find but then realized the shop was in a little mall. The shop is very clean and bright, and the ladies all really friendly. I was able to get in right away and have my gel manicure done. I have to say my nails feel and look so much better! While the Chicago native in me is used to cooler for, my nails seem to love the Hawaiian airlines and we're rebelling against me. Now they are happy again and ready for my Alaska vacation! $45 for the manicure was worth it (and what I pay in Chicago), thanks Pro Nails! read more

Pro Nails - Gel manicure with accent nail - Nail Salons Near Me - Anchorage, Alaska

Amazing salon! Great location & parking. Competitive prices. Salon is beautiful & clean. Yang is amazing. HIGHLY recommend. read more

Pro Nails - Nail Salons Near Me - Anchorage, Alaska

Got my nails done by Ohn (I think that's how you spell it). She was recommended to me by my mother in law. I absolutely love my nails. I didn't feel rushed and she did a wonderful job. I am so happy with the outcome!! read more

Pro Nails - Long stiletto nails, matte black with one clear floral sticker nail. - Nail Salons Near Me - Anchorage, Alaska

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The man wanted me to get gel nails and when I said no thank you. He proceeded to do my acrylic nails and he made them look layery and he also cut my finger. read more

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It is hard for me to rate the business off one visit; however, this nail tech said she had been there 10 years, and this is how everyone does it. I would actually rate the tech a 1. I didn't receive the service I paid for. I asked for the deluxe pedi and was looking forward to the massage and smooth feet. My tech was texting and on her phone for most of my appointment. She barely acknowledged me even when we tried to get her attention. She sat almost 15 minutes after my friend's tech started her, and we were done first. She barely took the emery board to my feet; they are still rough. My water was cold, after the 3rd time mentioning it and a nudge from the other tech she finally added some heat. When she went to put my polish on BEFORE doing my lotion and massage, I questioned her. I told her I would pay extra to get a massage like my friend had received. She said she would do it after. She lightly rubbed and was cautious not to mess up my nail polish. She never applied the mint that was extra with deluxe. When I questioned her about the service, she asked how many times I had been in her shop. I told her it was my first. She said she'd been there 10 years, and that's how it's done. It allows the polish to dry while she completes the service. When I suggested that my friend received better service, she said her tech had only been there 2 weeks, she doesn't know. She knew I was dissatisfied with my service but obviously didn't care. I often get my nails done and have had pedis in many other states as well. I have NEVER had my polish put on before finishing the rest of the service. If this is the standard here, it shouldn't be; a good massage can not be done while trying not to mess up the polish. If you choose to go here, ask for Sarah; she obviously knows how to satisfy her customers and do a good job - great customer service. She is why I gave 3 stars. This shop would have received 5 stars and raving reviews had I received the same service. I did not get my techs name nor did she offer it. read more

I'm very pleased with the results. Hana did a fabulous job with my dip fill and ombré sparkle. Perfect for the holidays. read more

Pro Nails - Dip ombré sparkle - Nail Salons Near Me - Anchorage, Alaska

I was hesitant to go here because of the all or nothing star ratings on yelp... I decided to take the leap and try them after hearing a couple coworkers rave about them. I am so glad I did! I went for a shellac mani and deluxe pedi and was NOT disappointed! It was actually the best mani/pedi I have experienced for a number of reasons... -Salon is beautifully decorated and clean -10+ pedi chairs and nail stations so accommodating large parties is a breeze -They begin each mani by massaging your neck and upper back/arms while your hands soak. (This extra touch incorporated in the mani experience was wonderful!) -They take their time to massage your legs and feet during your pedi -They are meticulous to make sure your nails are shaped and painted to perfection -Staff is friendly and accommodating -Prices are average/competitive I will be back! read more

I've never gotten my nails done before. I went in and asked lots of questions because I had no idea what i wanted. I did the dip powder/gel (I think that's what it was called) and I thought it would be $45. She said it would be an extra $10 for the design which is fine. But at the end of it all she charged me $80. I didn't question it because I didn't want to make a scene and it was my first time (plus $20 tip) She didn't cut my cuticles or fix up the skin around my nails like I've seen online. Is this way over priced? A friend told me they probably took advantage of me since it was my first time? read more

Pro Nails - Nail salon, pro nails Anchorage - Nail Salons Near Me - Anchorage, Alaska

I went here with my friend because I received a gift certificate and the women doing our nails were unfriendly, while mine was also very rough. When I told mine to please not cut the sides of my fingernails (which I've never had another place do!) she didn't acknowledge me. When she did it again and I told her it hurt and asked if she could just file them instead, she just kind of sighed and told me to go wash my hands. My gel mani was 2 sloppy coats that left polish on my skin and white space around the edges, and my cuticles extremely tender. Worst of all, when we went to pay we were informed that the prices posted for the manicure and gel polish were separate: $25 for a manicure, and $25 for the gel - so $50 total - she also laughed when she told me this like I was a moron. I know this is Anchorage... but I've been elsewhere here and out of state and not paid more than $35 for an amazing gel mani. (They also charged my friend an additional $5 to remove her previous gel, which I've always had included if you're getting gel.) When I got home, one finger had started to chip, so I just peeled it off and painted it myself. This place sucks, is overpriced for the terrible service, and the nail technicians we had were extremely rude. read more

Pro Nails - Sore cuticles and crappy gel - ring finger chipped at home, so I peeled it off and repainted :( - Nail Salons Near Me - Anchorage, Alaska

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My friend and I showed up for mani/ pedis one Sunday and the place was hopping. The girl did a good job on my pedi and I appreciated the extra scrubbing on my heels and also the leg rub. However, when she moved on to do my mani things went downhill fast. When she was trimming my cuticles she kept pulling them and making them bleed. It would be one thing if it just happened once, but it kept happening over and over to the point where I made her stop the manicure. She said that the skin around my nails is too thin, but I've never had this happen at other nail salons. I walked out of there with nice toe nails and several bleeding fingers. read more

I went in for a pedi nothing special. I told them I have an aloe allergy and they lady got mad because I didn't get the fancy package she wanted. Had someone else paint my toes then charged me for both ladies. I won't be going back. read more

My mom and I went to pro nails tonight for the first time in anchorage. After asking a few coworkers where they went, they all suggested pro nails. And we were not disappointed. We just got mani and pedis and love our nails, the massage chair didn't,t hurt either! Definitely going back again, they took their time with us and their services were well worth it. read more

I've been coming here for years. Very rare that I have to wait. Always have excellent service. Everyone that works there is super nice and very professional. read more

Pro Nails - Got my eyebrows and lashes done by Lisa. Very happy with how they turned out - Nail Salons Near Me - Anchorage, Alaska

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This is the second time of me visiting pro nails. First time I was ok and this time was much better. Their new location is clean and very nice. They are very friendly and did a great job at accommodating our large group. I already have my go to pedi place but this is definitely my back up for hands! read more

Pro Nails - Nail Salons Near Me - Anchorage, Alaska

Perfect Nails! The ladies at Pro Nails are very kind and treat everyone like you're special. Kim did an amazing job on my gel nails, she made my hands look beautiful. Very clean, relaxing and comfortable nail salon. I would recommend Pro Nails to all my friends. read more

Pro Nails - Nail Salons Near Me - Anchorage, Alaska

I always request for La whenever I come to get my nails done. She is very meticulous in detail and gives you what you pay for! read more

Pro Nails - Nail Salons Near Me - Anchorage, Alaska

Customer service used to good until now ! I was left in a chair till water got cold and no one even check to ask if it needed to be hot !! And the customer who was seated as I was is being work on b4 me and I signed in b4 her by 20 mins !!! So why sign in When they I'd they not going in order??? read more

Went on a recommendation from an acquaintance. Very pleased. Very clean. Neat, all the staff pleasant, liked that they did not talk my head off. I got shellac nails, pedicure & polish on toes. Will consider this my new nail place read more

This is literally the best nail place in anchorage! I've tried so many different places and never left happy until I found this place!! They take their time on pedicures and really spoil you and they are so precise on what you ask for (nail shape design color etc) I'm beyond pleased with all of the services I've had done by them and they're always sooo nice my nail tech made sure to ask multiple times if they were turning out how I wanted! read more

Pro Nails - Acryclic Nail Tip set - Nail Salons Near Me - Anchorage, Alaska

Kim will make it right! She spent two and a half hours on me! I had old disgusting acrylics that she made sure to soak off and not hurt my natural nails then did dip clear and mixture of two Shellac colors because I wanted a natural pink. Prices are comparable and the new location is beautiful. read more

Pro Nails - Nail Salons Near Me - Anchorage, Alaska

Amazing experience!!! They took their time on our pedicures, massages, and were great conversation! Definitely recommend read more

Pro Nails - Beautiful Nails! - Nail Salons Near Me - Anchorage, Alaska

Loved this place! What a kind guy that did my pedicure. The massage was on point and really the entire thing reset my day. I'm grateful to have tried Pro Nails and any time I'm back in town I'd love to frequent it again. read more

Absolutely worst experience, I came in with my daughter to get our nails done and for my daughter I told them I wanted a full set gel with two colors and she did shellac instead of what I requested. I requested ombre for mine and the gentleman proceeded to do the nail dip! Mind you I showed him a picture of what I wanted before he started then he proceeded to tell me that they did not have ombre after he finished one hand. Politely asked them that they remove the nails that they put on my hand and the lady insisted that I get a different style which I did not want any other style but omgre. So finally she removed the nails and the other lady finished with my daughter I went to go pay and she tried to charge me $25 more than what I would've originally paid for the gel. Literally it was the worst experience I have had in a nail salon here in Anchorage read more

It's not an issue to me that businesses are busy but if you have customers calling and scheduling an appointment two hours before they need to come in and you tell him that's a good time why are you setting walk-ins before appointments and they tried to ask me to come back tomorrow because they're busy but they already told me 6 PM was a great time to come in read more

I went and got my nails done with my mother in law and tell me why my nails are already falling off and it hasn't even been a week! I have never had this problem. They upsell you and over charged me. I have never paid this much. I am super upset and I will not be returning. The lady just did dip nails and didn't even ask me. I wanted gel. I have a dip nail kit at home I could of made last longer than this! read more