friendly service very good selection ..... I do not know value but I know about availability and…read morethey usually have it.I love this hardware store+++++ !

horrible customer service. they do not honor warranty and look for ways out of them every time…read more make rules up as they go for services and filling of propane

Excellent service. Large selection of hardware for a small space. Everything I needed plus I was…read moreable to avoid the big box store chaos with reasonable prices. Happy to support locally. I'll be back

Great selection. They have really done an outstanding job of remodeling the interior of the store…read more Now, they have a huge selection of just about everything, as they have optimized the space so well. When I arrive, there are always employees to help find things quickly. This is a real jewel in downtown Ypsilanti for DIY projects, and to avoid the long drive to Lowes, or Home Depot.

Great service. People are always friendly and eager to help with your reservation and getting you…read moreon the road. Young Mike and Mike Sr. are awesome people Quick service as well. I would only use this location for my Uhaul truck reservation.

I recommend you don't go there. I took my lawn mower there because it wouldn't…read morestart. They fixed it for $160. I took it home. It started once, started smoking and then it died. Would not start again. I took it back. They said "You used bad gas." It's the same gas it had the first time I took it to you. Second time they charged me $15. I took it home. It worked a few times and then IT WOULDN"T START!!!!. I've had it with them. Also, the lady who answers the phone was not a nice person at all. I don't live in San Francisco. Don't know how to change that. I live in Westland, MI.

I have bought three new chain saws there. They were all nice the old man is a heck of a salesman…read morevery knowledgeable.he started carrying the lightweight bars after I explained the lighter the safer handling it.and I have a cool hat. and I think about the nice lady at the register every time I cut wood it's my going to work hat.

Located In the Tanger Outlet In Howell, MI. Large parking lot out front for easy access. This store…read moreoffers hundreds of tools and vintage items: auto, hardware, and military items in display. They accept donations of vintage items example old gas cans, signs advertising items, automotive items and more. Also accept donations of military items.s for display in the store. Veteran employees and volunteers restore, repair and resell the items. Potion of the sales are donated to local veteran organizations. Everyone wins. Highly suggest check out their website to see 5 ways to be part of their mission to do good for all those who have given much. The store is clean, well lit, and the display of items are aesthetically pleasing to the eye. Justin welcomed us and everyone I seen come in after us with a smile and a story of the items displayed. Very friendly atmosphere with unique items for sale. Definitely a mans store of treasures. Highly recommend to stop in.

From the owner: Tool donations, restorations and sales. We come to you to pick up old tools. Call us today to…read moreschedule a pick up at (810) 510-4123. Thank you!

This was my first time at Rocker's new Novi location. I was in the store for about 20 minutes but…read morewas never greeted. This was my same experience at their former location. As for the merch, it seems to be a one-stop shop for woodworking. They also have classes, though I've never taken any.

The new location is a wonderful upgrade to what was already a great store…read more Customer service has always been excellent and, as a woman in what feels like a male-dominated industry, I have always felt comfortable coming here. I do wish they had more scrap bins for wood blanks, but I do appreciate there offerings that they do have on a regular basis. I have not tried any of the classes here yet, but that is something I'm looking forward to doing this year!

I am currently visiting my elderly mom in Ann Arbor, MI. I was helping her fix things around the…read morehouse, one of which was to repair her living room vertical blinds. They were not closing, it looked like a hardware problem! On investigating, I learned that she had replaced the track a couple of years ago. The house was built in 1998 and the blinds worked fine for 20 years at which point there was an issue with the track that was replaced two years back. I further learned that the track was installed by her handy man instead of a professional blind specialist. Being on a tight budget and wanting to be green, she really wanted to see if the blinds could be repaired at a nominal cost. Some other blind specialists had assessed to "replace the blinds both hardware and the veins" because they were not repairable, which was the very expensive option. I kept asking the fundamental question that the blinds worked for 20 years with the old track and fail after 2 years with the new track....could this be the quality of the blind hardware perhaps? It turns out that part of the problem was a faulty installation by the handy man. This problem led me to the PHENOMENAL Josh Barron of Esquire Interiors (which by the way is a third generation family run business I later learned), he impressed me with: 1. His excellent listening skills with my mom to understand the problem with the blinds and then solving the problem very methodically and precisely. He asked my mom thoughtful questions and genuinely wanted to understand the issue and when he sensed that mom was struggling to explain he did a FaceTime call with her which made it easier for my mom to show him the issue at hand. Josh was able to determine on the phone that he strongly felt that he could repair the blinds at a very reasonable cost. Thus saving her a big expense! 2. His knowledge, competence and tenacity at problem solving the issue was truly inspiring. He tried many things to diagnose and fix the issue. There was a lot of trial and error as he eliminated possibilities and then the problem was fixed!!! 3. He graciously agreed to look at mom's other blinds and fixed their minor issues, shortening the blind in some places due to the house settling and lubricating the tracks as necessary. He did all the extra without charging. This is how we take care of our seniors! Thank you, Josh! Josh is very competent (knows his trade very well, I learned he was working with his dad building tracks at the tender age of 8!), very customer centric, and very high on integrity and compassion....a winning combination! He will be our "go to" person for all things blinds from now on and when we are ready to get new blinds....we will go to his business. Minty

The Hunter Douglas $700.00 blind purchased from this store failed in less than four years. First…read morethe handle broke off after two years and than the balance failed. Wanted to return the item to the Plymouth store which is one mile away for service but was told it had to go to the Ann Arbor store which is an inconvenience.

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.