I've visited this location a few times and am amazed by the quick service and help with any need…read more Mark switched out the battery for my fob without complaint and it was being stubborn. Prices are good and the store is always clean and well organized.free street parking is readily available.

I went to Kecks the other night for a couple items to replace a sediment bulb on a vintage Ford…read morecar. As I walked in the lady near the register asked what I needed I said brass fittings. She said straight to the back wall I'll send someone to help. When I got there I started match my flared nut to fittings a young lady walked up and asked if she could help. I said sure so I told her what I was needing and she found everything right away. I needed a fuel filter she Took Me Right to it. Then I asked for some bolts she took me there and she found them. I was a good old fashioned hardware store experience. When I got home my wife said that was fast I said yep the have young girl that know the job. SUPER GREAT EXPERIENCE. Try this place out for you hardware needs.

Most helpful place in town. Never disappointed over many years. Very glad to hear they have…read morereopened after being bounced for yet another high rise.

I know nothing about home repair and maintenance. Not a damn thing. That didn't stop me from buying…read morea house. And houses need work. There are some projects that are larger, which require professionals. But dammit, some things I should be able to do myself, even if I lack the knowledge or the tools. But going to the big box home stores fills me with a sense of dread. They are overwhelmingly large, it's hard to find anyone who can help you, and the whole experience leaves me drained, dizzy, and nauseated. So I had what I considered a fairly clever idea. Why don't I just call the small, local, neighborhood hardware store, and see if they can help me solve my minor home repair and maintenance challenges? I'll confess that I called another store first before reaching out to Jack's. But it was at Jack's where I found the help, patience, and expertise that I so desperately needed! Project number one was removing the gunk from between brick pavers on my patio, filling them with silicone sand, and other spring yard maintenance. I had no tools beyond the phone in my hand. But Dan, on the other end of the line, walked me through the tools and equipment I would need. He told me the prices, took my order and payment over the phone, and had everything ready for a semi-contactless pick up! That went so well, I returned for project number two, replacing the window well covers that had cracked. Now I am the proud owner of my very first ratchet set! At least, I think that's what it was called. I thought I was going to need some power tool to do the job, and was prepared to drop a lot of money, but I walked out with a bill of about $30... and a Twinkie. Don't judge. It was for my daughter. Needless to say, I have no intention of ever setting foot again in one of those big box home stores. I have Jack's, and it's fantastic!

Ruined Mother's Day Plans - Missing Delivery & No Help from Store…read more I placed a next-day delivery order from Ace Hardware for a Mother's Day garden project. Instead of using their delivery service, they sent it with DoorDash. The order was marked as delivered--but it never arrived. No items. No proof of delivery. I contacted the store, and they said they couldn't help. I also asked them to cancel a separate pickup order, but instead they marked it as "picked up," even though I never received that either. Now I'm out the money for two orders and still fighting for a refund. No resolution, just a lot of frustration. Ace Hardware dropped the ball big time. I'll be rethinking any future business with them.

Not greeted by any employee even though I crossed paths with several, at checkout I was charged for…read moreitems that weren't mine that were laying on the counter. Employee says money will be refunded to my checking account in a couple days! Excuse me, you literally overcharged me and now are going to hold the funds for a few days! I don't care about the money - it's the principle period - your employee fucked up and I shouldn't have to wait until your systems process the return! This used to be my go to place years ago. Just moved back in the area, first time back since and will NEVER be back! I'm half tempted to return everything and go to tractor supply as still in the lot pretty pissed off!

You can't beat the service Naebecks gives you! They seem to have a little…read moreOf everything, if not , they will help you find it! A small town business that knows your name. Always with a smile!

Why drive so far when there are places closer to home? Because Stadium Hardware has lots of…read moreknowledgable help. Because they will point you towards less expensive options if they have them. Because they will fix something for you if it's less expensive than selling you something new. Because they welcome returns if you buy too much or what you buy doesn't work. Because they pay their help well enough to keep them. Need more reasons? Visit and find your own. You won't be disappointed.

Friendly staff and lots of great products. They always have mulch and topsoil when other stores are…read moreout.

Please support Detroit business! This hardware store has been here forever and provides the old…read moretime hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.

Back in 2010/11 I spent a few months managing an apartment building near here. I was in 3rd Ave…read moreHardware at least 3 or 4 days a week, and sometimes 5 or 6. A couple of times I had to make multiple trips in one day. The staff was always professional and helpful, and almost always had what I needed, which is saying a lot since I managed an old 50-unit building that needed a lot of things for a lot of problems. Sometimes I would grab the wrong thing, and it was never a problem bringing it back and exchanging it for the right thing. Sometimes my boss would get a bit behind in paying for it all, and they would gently remind me, and the ol' slumlord would send them a check from Florida. They were cool but firm about it. It seemed to be a situation they'd been through many times before. They have homey touches here - a small tv on the counter that's always showing something. A fridge with Faygo in the can. My favorite thing about 3rd Ave Hardware is the bicycle selection. In the warmer months there's a whole row chained together on the sidewalk out front. Old ten speeds, 70s 3 speeds, cruisers, mountain bikes, etc. But, wait, there's more inside! Another row between the front door and the register and still more up and down the cramped aisles! (3rd Ave Hardware could really use a more spacious locale.) The prices won't break the bank either. I just bought my second bike from there - a green mountain bike from CCM, that Canadian company that makes hockey equipment. It's a pretty sweet bike for $100. My last one was, too. It was an old 70s 3 speed with a big comfy seat and a glistening orange paint job that just looked like candy. Too bad it got ripped off. Oh well, that's life in the D. I won't pack it in, and I'm glad 3rd Ave won't either. I'm only knocking them down one star because of their paint selection. It's lousy and overpriced. Go somewhere else for paint.

Awful customer service. If you're from Amherstburg, make the trip to Windsor; it'll be worth your…read morewhile. If I wasn't is such a pinch, I would have made the drive to Lowe's or Home Depot. After asking where an item was, some older gentleman showed me to where it was then proceeded to ask a question regarding my purchase that I was unsure of the answer. He then proceeded to mock my answer and respond with "you girls drive me crazy". Well, old, ignorant men drive me crazy too so, I'm glad we're on the same level.

In my neighborhood easy to deal with friendly customer service they will custom cut wood upon…read morerequest, They are fully stocked and will receive your Ace online orders for pickup no extra charge, the prices seem a little higher but customer service and close proximity trumps all that.

Brooks Ace Hardware is a magical place -- what feels like acres of aisles of shelves and drawers of…read morenuts and bolts and tools to meet any hardware need one might have, And the staff is so helpful and friendly -- Hector can find anything for you, show you how to work it and advise you on your project. I can't wait to have another project and go back!

Nicest employees. Special ordered something for me and offered to carry to the car! They are…read morefabulous!

Great service, good prices, very friendly and helpful. I've purchased repair parts and recently,…read morea new grill. I couldn't be happier with their service.

Fun little place to shop for yard art and seasonal decor but VERY hard to find when there is road…read moreconstruction in the area. In all fairness, their posts on another site warned we might have to take an alternate route, but my friend and I still managed to drive in circles a bit before finally finding the huge sign out front! But, that's ok-Trenton is a cute little town so we enjoyed the unintentional exploring. We expected the store footprint to be a little larger, but there were still plenty of things to look at and choose from. Metalwork dominates. There was a flock of hot pink metal flamingos, huge multi-colored roosters and bright red cardinals on wire hangers and metal stakes. There were enormous sunflowers, wind chimes and rock sculptures. And lots more. The back room had some vintage items including a couple of ladders that would be great for hanging quilts. According to the very nice gentleman behind the counter, they are usually open spring - Christmas and the stock changes as they sell out and replace with new merchandise. Around the holidays it becomes a big gift shop. If you are in the area, it is worth a stop. My advice would be to pair it with lunch and a visit to some of the shops along W. Jefferson downtown and make a day of it. You won't get dirty at The Dirty Hoe, but neither will you have to work hard to have a good time. Overalls not required.