My backglass was taken out by a storm. Pro Guard beat the 4 other quotes for replacement by at least 20%. Installation took place with the time frame they told me, on the day I called. I had to take it to their shop for the work, but that's a small price to pay to get it done quickly and at a good price. They did initially install it slightly off center, which could cause damage later on... but they offered to re-install it correctly as soon as I could bring it down. Overall, I'm very happy with the service I got from Pro Guard. Highly recommend. read more

They were very responsive with my questions and setting up the service. Their price was one of the best quotes I received but I chose them because of how quickly and thoroughly they always responded ( I think it was Michael). They did a great job with the windshield and I definitely recommend them! read more

I reached out for a windshield replacement and received a quote right away. Michael scheduled me for the following week so both the replacement and recalibration could be done at the same time. A few days after booking, a rock the size of a golf ball hit my windshield, worsening the cracks significantly. I called Michael the next day, and he was able to fit me in that same afternoon. The service was fast, efficient, and reasonably priced. I would highly recommend this shop--10/10! read more

Good quality tint at a fair price. Fast, efficient, and honest communication. Will use them again.

Ourisman Hyundai flat out refused to repair a shipping defect and I had to pay out of pocket. BTW, never, ever purchase ANY vehicle from Ourisman!! But, the folks at Pro Guard got my vehicle fixed perfectly, quickly and at a great price. They listened, offered advice, did the job promptly. I only wish the "other guys" were as professional as and good as Pro Guard. read more

Michael responded ASAP and showed excellent customer service through and through (from Yelp to walking me out the door). My window was busted due to break in and PGAG helped me out same day at a very fair price! Would recommend my grandma and yours to this place. Thanks! read more

The tint was professionally installed and we're very pleased with the results! Michael was friendly and provided great customer service as well! :-) read more

After what seemed like eons and constant popping in and out of auto dealerships and body shops to fix one measly rear view mirror, michael "the quick" was able to successfully twist and turn his magic touch and got me back on the road in a matter of minutes. Michael saved me money and time. Couldn't be more thankful for this business today. read more

I didn't have an appointment with Pro Guard, and actually showed up here by mistake, instead of at the place I did have the appointment, for tinting two front windows (driver/passenger side doors). Not only did they accommodate me immediately, their price was very reasonable and their customer service amazing. I will definitely be back to get the rest of the windows as well as being my other car to get the tint. I highly recommend this family-run small business, Pro Guard Auto Glass. read more

Service was fast and the employees were nice. Would absolutely return to this shop and recommend to others. The price was a heck of a lot cheaper than the quote I got from Safelite. My windshield looks great! read more

This is a great place to get auto glass replaced. I had to have two windshields replaced to pass state inspection and got them both done here. They give quotes online or over the phone and respond very fast. Both replacements were done on different days and both times they did the work the same day that I called for a price. They explained everything to me and the price was the best I could find. The windshields look like new. read more

Price was the cheapest in my area. The faculty is clean and has ample parking. Setting up an appointment was effortless!

This place is great. I needed a windshield replacement to pass inspection and this place accommodated me on the day I needed to pass inspection at a cost of just over $200. The lady behind the desk and the gentleman in the back were very professional and nice. It took a little over 2 hours for the service to be completed and I have no complaints at all. I'd definitely return if I need any kind of auto window replacement services. read more

Had my windows tinted on 3/2/24. Other auto glass shops are only open 9-5 weekdays so this was a godsend. Michael did a great job with the tinting, and was efficient to boot. Will definitely return for other services if needed. read more

Very nice people to work with.they gave me the best price and fixed my car in reasonable time. Jennifer the lady that answer the phone was amazing and answered all my questions and she went all the way to top of the customer service. Thanks Guys read more

They gave me a fair price Talked to me about what I wanted and got it done fast the end result is great and offered to do touch ups if needed read more

Quality product and services. Excellent customer service. I was able to get a speedy response to my call for an estimate and a same day appt. read more

This place was great. They replied super quick and gave me a good price for what I wanted. They explained everything they did and and were very professional. read more

I found Pro Guard on Yelp. They are about 30 minutes from where I live but the customer service, from the first message that I'd sent to them made me want to do business with them. They were very interactive and explained all of my options for windshield replacement and tint. This was not an insurance claim so it felt good to actually feel like my business was valued. I fist visited in 2019 and since I have purchased 2 more new cars and trusted them with them and they have delivered great customer care and a fine product each time. I won't be taking my vehicles anywhere else for these services and I recommend them to everyone. read more

I had a rock chip that grew into a larger crack so I called PG and they had a mobile repair done for me the next day! SafeLite wanted over a week and much more money. I noticed the glass was made in China instead of the German glass from my BMW but I think it's probably fine. They claim a lifetime warranty against leaks and wind noise as long as I own the car. read more

Pro Guard Auto Glass - Cracked - Windshield Installation & Repair Near Me - Laurel, Maryland

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I contacted this business on a Friday night and they responded early Saturday morning. They were very responsive and I was able to have my windshield changed on Monday. Safelite quoted $880.00 to do the replacement, Pro Guard was half that cost. My car was ready 1 1/2 hours earlier than expected. The customer service was outstanding! Highly recommend! read more

The receptionist was extremely rude. Had to wait another hour because of her mistake. She was cutting me off as I spoke and not once did she apologize for her wrongdoings. Very poor customer service. read more

Cecelia and her team are amazing. So responsive to my needs and excellent work as well! Couldn't be happier and that's after their work on all three of my cars. read more

I made an appointment for 3. The guy showed up 3:40 ish. He finished after 8 pm. He Didn't put my rear window break light back and I didn't notice for two days. The tint is nice though. read more

Pro Guard Auto Glass - Windshield Installation & Repair Near Me - Laurel, Maryland

They came right to my home, the man was on time and had it done in under an hour. The guy that fixed my windshield wore a mask the whole time, even tho he was alone outside. I scheduled everything through Yelp and was able to pay with my card. read more

They were quick at getting me an accurate quote. Was able to walk me through making sure it was accurate and then available right away! I opted to wait 2 days and have them come to me. The tech was timely and very nice. I would highly recommend! read more

Amazing experience! They were quick and professional, very communicative, and did a great job for a very reasonable price. I will be back with my other car, for sure! read more

Service from ProGuard from top to bottom is excellent. Luis and Cecilia gave the best price estimate, took my vehicle even with short notice, delivered quality care and replacement of my windshield, very professional in their dealings , worked with my tight schedule and addressed every single question I had promptly. I always demand quality service and product and have high expectations anywhere I go for service for anything and ProGuard in Laurel really delivered. I have nothing but good words for the way I was taken cared as a customer by this company and will definitely recommend them to my families and friends. read more

They responded quickly and was able to come out the next day! They provided great service!

Great job at a great price for my windshield replacement! They took my car to start working on it within a couple minutes of my scheduled appointment time. Communication was excellent. Work was completed within 90 minutes while I waited. read more

I wish I could select a "0" star!!! Extremely poor customer service, zero management skills, and overall team control! According to Google, weekend business hours are 8 am to 3 pm. Arrived at the shop Saturday at 8:10 am. Attempted to open the business door and it was locked - no answer. Noticed a key box, placed my keys accordingly, and took off. After an hour or so, still no call from Pro Guard Auto Glass with any confirmation or acknowledgment that the job had begun. Thus, I had to reach out to the business to confirm my keys were found and that the work would start. Luis confirmed all is well and my car would be complete before 3 pm. Arrived back at Pro Guard ready to pick up my car and pay for the service $260 - $240 for front window replacement and $25 for wipers). Elias or Luis was at the front desk and had zero knowledge of how to operate the credit card machine. While patiently waiting for my transaction, I'm reviewing my invoice and realized the printed amount is incorrect - the price was less than what I should be paying. Faithfully, I spoke up and he was unsure what charge was accurate. I explained it should be $25 more because I received new windshield wipers. He went outside to confirm with the technician, a new invoice was printed and everything was paid for. Now, I walk out to my car and inspect the window (first mistake - I should have examined it before paying). I notice my inspection sticker is completely missing but my mileage sticker is present. Being in their industry, it should be COMMON KNOWLEDGE ANY sticker should be PROPERLY peeled off and stuck back on after the job is complete! While still in the parking lot, I notify immediately and one of the techs comes out to the car and hands me an entirely torn sticker and is almost chuckling. So, now I have to take time out of my day, set up an appointment, and repay for an inspection sticker that was perfectly fine before heading to this FRAUDULENT "business". Sure the initial service was cheaper - compared to reputable businesses in the area - but clearly in the long run it was not! read more

Amazing service, was slightly late to my appointment but was totally understanding. They were true to the service timeframe they would provide and the quote I was given. Thank you for everything! read more

Pro Guard to the rescue! In March my car was broken into and Luis took me in as soon as I called. They were able to squeeze me in and had me in and out in no time. The price was great. The staff was polite. The work was excellent. So good in fact, that I booked my next job before I left that day (replacing the power motor in another window). Luis promptly ordered the part and we scheduled my appointment for the following week. My car literally busted into flames the day before my appointment (total loss). I felt so bad that he'd already secured the part and was apologetic about the whole ordeal. His wife was actually more concerned about me than the car and asked about ME! They were able to return the part and didn't make any fuss about it. I have no reservations about going back whenever I need them. They do a GREAT job and their care for customers makes my heart happy! read more

I came in 10 minutes early and they took me in as quickly as I walked through the door. I had to leave my car over night which I had no real issue with, they offered to even wait for me to go pick it up but I'm about 30-40 minutes away so i didn't want to be a bother. But I love the amount of work and detail they left my car looks better than with my previous tints. No sign of bubbles forming and they took their time with the job which is what i most happy about. Most definitely will recommend especially for the pricing. read more

After leaving the shop i noticed a small crack in the NEW windshield. Life isn't perfect and sh*t happens. I called back and they honored their warranty, installing another windshield free of charge. I did not get the impression that this happens often, but know that if it does they will treat you right. read more

Really pleased with window tinting and service. Definitely would recommend. Was able to get same day service and price was great

I am updating my review because I went to a top glass repair place and they said the job at Pro Guard Auto Glass was well done, nothing else could have been done about the crack. Thanks, Pro Guard! read more

After the recent snow storm and seating in my driveway for a coupe of days; my windshield got cracked when it had nothing wrong prior. I owe a Mercedes SUV and so I knew this was not going to be a cheap repair. I started shopping around immediately, as the crack ran all across with each drive. I got quoted by safelite, they were propmt and gave an appt. to bring in my car to their shop w/i 48 hrs. But, they were very $$$. After I had set this appt, pro guard called me and apologized for taking so long to contact me as they stated they were very backed up. But their delayed was welcomed as they were able to quote my windshield replacement nearly one hundred dollars cheaper and come to me to do the job! I was relieved, and though the rain force us to rescheduled, this business went above and beyond my expectations to get the work done. I would recommend them to anybody! read more

I called Proguard when I needed a new windshield after a crack formed. I left a message on a Saturday and Luis called me several hours later. He was able to see me the same day and the car was ready after only 2 and a half hours after dropping it off. The quality seemed very good and the price was fantastic. Luis explained the process to me and I was very satisfied. I'd highly recommend this store to anyone. read more

I used pro guard two times in the last month. And the service was excellent. First they had the best price after calling about six other companies. Also I had to reschedule the first time and the owner did that with no issues. I also made a mistake and they had to reorder the windshield fir my first replacement. Again they did this with no hassle or problems. The second experience I had with them was also professional. The owner called me to let me know the replacement before mine was more work then expected. So they would be later with the mobile services with are free. He also did all he could to accommodate me such as seeing if coming to them was more convenient. I like small businesses that take the extract mile to provide excellent customer service which is becoming more rare these days. I recommend this company. read more