Was really impressed with how everything came out and everything was installed on time…read more Would recommend to any Friends and family. Thank you empire!

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

About a year ago, I hired them to repair my alarm system by replacing the main pad, which they did…read morepromptly and well. The office staff is as kind as they can be. Very nice and responsive. The guys who come to install are friendly and professional. We had a communication and understanding issue regarding the pricing structure of the video doorbell service, and I don't believe it was due to bad intent. Just better communication was needed, which I have discussed with Omar. To his credit, Omar has made it right, which indicates to me he is a business owner who values his strong reputation. Mistakes happen, but the most important measure is how they are handled, and Omar handled his side well.

Omar listens well and easy to talk to. He quickly scheduled an appointment to install cameras the…read morenext day with Chris. Chris and his team were very efficient and offered great advice on placement of cameras and explained everything well. Great Service Overall

This is my second time using this business, which says a lot about how good and efficient they are…read more, I've had the pleasure of meeting both of the owners Darren and Devon. They are both knowledgeable and professional, they shared knowledge with me while connecting my home receiver , which is rare nowadays Devon programmed my Xfinity remote for me , which I really appreciated .. I have one more job for them.. and I must share them with the world... good work guys

We used Hargrett Electroincs for installations of new multiple TVs, soundbars and uninstalling our…read morecomplicated and unreliable Savant audio system into something simple. We couldn't be happier with their work, detailed information, cost and customer service. We would recommend this company for your home audio/video needs. They definitely know their business and were nice enough to help us cut costs and not try and oversell us. Thanks Darren and Devin!

Had our business computer freeze up, and cold-called them via their website late on a Sunday night…read more Not only did I receive a response, but they were also able to schedule a visit for the next day, Monday. The Tech Guy George arrived on time, unfroze the computer, cleaned it up, and got it back working - such a huge relief! Highly recommend!

This is the 3rd time we have used Doc for his audio visual expertise. First, he hung our TVs when…read morewe first moved to Cypress. He made everything easy, and he was very meticulous. The second time, we asked him to install our new TV and move other TVs around. Again, we were impressed with his work. His quote was reasonable and accurate. He is a good communicator and arrives on time. This last time, we had him install a 5.1 sound system. Doc and his worker did a great job installing the speakers This was a more complex job and again, we were very pleased. Doc is also a lot of fun! We trust him and highly recommend him.

I recently had Doc Greene of AV Expert install a home theater speaker system…read more Amazing service! Fantastic system ~ I couldn't be more pleased! Vaughan Pederson

Very professional, very qualified immediately started helping me. I plan on having him redo all of…read moremy system. He is currently my Control 4 rep.

Knows his stuff. I would full recommend him. He is a one man shop so you are dealing with the owner…read moreat all times. He works fast and was able to fix issues my previous company said could not be done.

Like many of us, we discovered during the Covid quarantine that our Wi-Fi was not as good as we…read morewould like. Sean promptly schedule an appointment and came out and fixed us up. He was knowledgeable, personable, and did a fantastic job at a reasonable price. I highly recommend him for all of your personal or business computer needs.

Fantastic service got in home visit Sean super helpful in clearing up software problems with my…read moreprinter connection and Email problems and is repairing my Dell laptop, he was very professional and I will be using his services when ever I need computer help, as well as recommending his service to any and all that ask if I know a great IT person Sean Miller will be my answer.

Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.