What a great experience! I had an old iPhone5s that needed resurrection so I visited the store…read moreyesterday. Destin talked me through the process and we agreed that it wasn't likely it could be fixed. He showed me a used iPhone SE that met my needs and pricepoint perfectly. He set it up on the spot and I couldn't be happier. Every time I visit an Experimax store, I'm impressed the friendly and professional way they treat folks. Heartily recommended.

Permanently closed: Formerly, this was a great place to have Apple products serviced, and it was a…read morelocally owned establishment. Unfortunately, they are no longer hanging their shingle in the marketplace.

Zero Stars for Zero Help: Best Buy Cumming, GA (Market Place Blvd)…read more This review is specifically for the Best Buy located on Market Place Blvd in Cumming, GA. It is the most basic things that matter in retail, and when your employees won't even acknowledge an in-person request, it makes the entire company look inept and weak. My request was simple: a warranty replacement for a Zagg screen protector, a product and service I had previously purchased. The last time I needed this service, I went to the mobile department, and it was fast, easy, and seamless. This time, the experience was a complete, hostile disaster. The mobile department was unstaffed. I asked several employees who were standing nearby for help and got nothing but blank stares or swift dismissals. The "greeter" at the front door was equally useless, looking at me as if I was asking them to donate a kidney. I finally learned I needed to go to Geek Squad. When I was eventually helped, the agent acted as if merely talking to me was a huge favor. He put in minimal effort to look up the original purchase, promptly telling me the item wasn't in my account and that I must have gotten it elsewhere. I pulled out my phone, easily found the original purchase online, and showed it to him. He shifted his tactic, condescendingly stated the phone was "too old," claimed they no longer carried the product, and told me to call Zagg myself--and that was the end of his assistance. He was rude, dismissive, arrogant, and had zero professionalism. It is literally as if the staff went out of their way to be rude and unhelpful. Best Buy Cumming must be doing fantastically well, because they certainly don't act like they need or want customers. I don't know who the current manager is, but once upon a time, Best Buy had excellent service. This was a hugely frustrating and disappointing experience. I received zero help on a warranty service I was owed, and it was such a simple, little thing. As I said, if they can't do the basics well, why trust them with the big stuff?

I would give them zero Stars if I could. I bought a computer from these guys and they sold me a…read more"subscription" to Microsoft Word that bills my credit card every year instead of selling me a software package that is a one-time purchase. I've bought many computers before and never had to pay every year. It was a one-time fee and that was it. This new idea of a "subscription" is just a scheme to make Bill Gates even more rich. And they refused to refund my money or even give me a store credit. Now i cannot access any of my documents or edit them. I WILL NEVER BUY ANOTHER COMPUTER FROM THIS STORE!!!!

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

I recently had computer issues. Gary at Information Technology Outfitters was simply amazing. He…read morehad my computer fixed in record time AND was so much less expensive than all the other places. He was so knowledgeable, professional and friendly and went above and beyond my expectations. I will always use him for all my computer needs. I highly recommend Gary Helm at Information Technology Outfitter.

From the owner: Computer Repair - Data Recovery - Network Services Online -…read moreRemote - In-shop - On-site

I worked for a fortune 200 company, retired after 38 years, then went back to work somewhere else…read morefor another 6 years. I always had an IT specialist that took care of my company needs and was always able to talk about things on my family and their personal computers. When I retired I had no one. I found Sheldon at Pro Computer in Buford when he started and he is the absolute best. You can talk to him about anything and you know by talking to him, he knows. I trust him, depend on him and I would go no where else for me and my wife's personal computers. He works by himself but don't let the size of his business fool you. If you need help with your computers, and you do not go and introduce yourself to Sheldon it is a big mistake. I moved 100 miles away for 3 years and still used him. Sheldon is the best.

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!

I don't usually bother writing reviews here, but I had to take time to acknowledge the fantastic…read moreservice that I received at GeekiT. My iPhone wasn't charging and the cable didn't seem to seat right. I tried cleaning out the port, but no luck. Took the phone in, expecting to pay for a new port. After looking at the phone for a couple of minutes in the back room, I was told "it's all taken care of now". There was some lint wrapped around one of the side contacts. No charge, no waiting, no run-around. I offered to pay something and was told that there was absolutely no charge. I so stunned that I failed to get the name of the gentleman that helped me, but once again - thank you so very much!

Good pricing with very friendly device. Don't hesitate to bring your device repairs here…read more I would recommend that there be a sleeve or package to help with pickup of devices so they don't get damaged again getting them home.

Excellent service, explanation and results. Showed clear knowledge of my internet and WiFi system…read moreand was able to quickly assess it and make the necessary changes to improve my network. I plan to use them again for other similar projects.

Chris was incredible! We had terrible WiFi throughout the entire house and Chris was able to fix…read moreour network issues and extended WiFi to other area of our house! He continued to give us support whenever we had issues with other WiFi related items! Definitely will be our go to specialist from now on.

I've used Computer Medics 2 times in the past year, once to recover data from a failed hard drive…read moreused for storage and backup and the second time for a crashed hard drive on a laptop. Quick and efficient both times.

Computer Medics of Lanier is a life saver. I had tried to hold on to my old laptop, but it finally…read moredied. The case cracked at the power button so I couldn't turn it off or on, and the battery wouldn't hold a charge. I didn't want to use one of those big chain store repair centers, knowing friends who had bad experiences with one in particular. Fortunately I found Computer Medics of Lanier. I can't say enough good things about them. Lee Ann was friendly and knowledgeable. She showed me the damage to my keyboard and the mess that was my dangerously swollen battery. I brought them the new laptop I previously purchased and in a day they transferred my data from the old laptop to the new one. I'm up and running again. Thank you Computer Medics.

Brad went well! I've been using Entertainment Mart for…read moreseveral years now and I've NEVER been disappointed. Dependable turn around time and very fair pricing!

Called with a TV problem and was ready to bring it in for repair. After some discussion they they…read moresaid I may not need to bring it in at all and solved my problem on the telephone. Great attitude and when I really need service, I know where to go.

I made an appointment here to get a new battery in my iPhone. When I walked in I was warmly greeted…read moreby Tyler. He was super friendly. As a new employee you can tell he is still in training but it is obvious they have hired a great employee in him. I knew the battery would cost me $49.99 but was surprised to hear that they charge $19.99 on top of that for labor. I got a written estimate and left knowing they would call me when it was ready. I received a call within about two hours telling me my phone was ready. When I walked back in Tyler was the only one in the front working. When he went to ring up my charge it was almost $82 instead of the $73 I had been quoted. Tyler apologized profusely and said he had not added in the $6.99 parts processing fee. As a new employee he is still learning but this really annoyed me since I was already irritated that there was an additional labor fee that I wouldn't be paying at the Apple store. Since he was new and felt really bad I just paid my bill and left. I received a survey from them a few days later and expressed why I wasn't a happy customer. I received a call from the manager, Ryan, wanting to follow up on my survey. I returned the call a few days later when I got back to town from a trip. I was told I would get a call back from Ryan that night. I never heard from him. A few days later I called again and was pretty annoyed. Ryan was very apologetic and wanted to make things right. This is why they ended up with five stars from me. I felt like Ryan really listened to what I had to say and accepted responsibility for their error. He wanted me to be a happy customer and wanted to step up and fix where they dropped the ball. As a customer, I know places are going to mess up. What is important to me is how they handle their mistakes and I feel Ryan and Simply Mac did a great job with that. I would go back.

You guys rock! I love coming to your store! Every time I come in I get friendly, helpful service…read morewith no sales pressure. Employees are willing to spend as much time with me as I need -- I never feel rushed. I came in to buy a new Mac to replace my 2014 MacBook Air and the first thing Ryan did was ask me about how I use the computer, etc. Then he said I don't need a MacBook Pro, just another Air. When does a salesperson ever DOWN-sell you something??? He patiently answered all my questions in layman's terms so everything was easy to understand. Coming into Simply Mac is SO much better than going to the Apple store. Just walking into the crowded and hectic Apple store makes me anxious and nervous! Simply Mac is so much more relaxed and comfortable. I HIGHLY recommend Simply Mac for all your Apple needs! They know how to treat customers right.