Obsoletely awful service, terrible experience. Had a warranty for glitchy software that they did…read morenot honor. Did not even try to help come to a solution or respect me as a customer. I have never experienced worse customer service. I thought it was an absolute joke. Their repair parts are trash and they know they are not worth the value. I was completely scammed and cussed at when I asked to speak with the manager- when I finally did speak to the manager he also cussed at me and would not honor the warrant. Would never recommend to anyone. Do not go. The prices may seem very slightly cheaper because everything about this is cheep.

Outstanding service and price to replace screen. They beat Best Buy by $120.00. It only took 30…read moreminutes

Spilled wine on my MacBook and thought it was time for an upgrade. These guys brought my MacBook…read moreback to life. They were professional, very thorough and prompt. I would absolutely recommend them for any repairs or services they offer.

PCEMT is simply the BEST! I've been doing business with PCEMT and Zo for many years. Top notch…read moreprofessionals who clearly care about their customers. We count on PCEMT for all of our business needs as well as our personal computers. These folks provide quality and value. I wouldn't use any other computer/tech service provider - EVER! Thank you, ZO and PCEMT for your amazing service and professionalism! -Connie Burney

I visited IFixIt in Cumming, GA on March 7 to replace the battery in my iPhone 14 Pro and install a…read morescreen protector. The work was completed in under an hour and I was charged $184.58. While still in the parking lot, my phone displayed a warning that the battery was "not recognized." Later that day the phone began running noticeably hot, and by the next morning it started rebooting every 3-5 minutes. I took the phone to the Apple Store in Sarasota, FL. Apple replaced the battery (for $31 less than I had paid at IFixIt), but the phone continued shutting down. The Apple technician explained the phone had suffered internal damage consistent with an overheating battery, leaving me with two options: a ~$700 board repair or replacing the phone. Apple refunded their battery service, but I ultimately had to spend about $900 on a replacement phone. What was supposed to be a $185 repair ended up costing me hundreds more. Based on my experience, I would strongly caution others before using this provider.

Absolute shit box of a repair shop. I went in for a screen replacement and was told it would take…read more30 minutes. I showed up 10 minutes early and the dude wasn't even working on my phone just sitting there on his own phone doing nothing. They put on a cheap aftermarket screen that doesn't even work properly and randomly turns off. The service was straight garbage. Then they tried to upcharge me more money to "fix it properly" after they already messed it up. Whole place feels like a scam. Don't waste your time or money here.

What a great experience! I had an old iPhone5s that needed resurrection so I visited the store…read moreyesterday. Destin talked me through the process and we agreed that it wasn't likely it could be fixed. He showed me a used iPhone SE that met my needs and pricepoint perfectly. He set it up on the spot and I couldn't be happier. Every time I visit an Experimax store, I'm impressed the friendly and professional way they treat folks. Heartily recommended.

Permanently closed: Formerly, this was a great place to have Apple products serviced, and it was a…read morelocally owned establishment. Unfortunately, they are no longer hanging their shingle in the marketplace.

I just used these folks to replace a battery in my iPhone 6. They were prompt, quick, and…read morecourteous. I did schedule an appointment online, and that helped with efficiency. I will definitely use them again. I was referred to them by a neighbor who had a great experience with them as well. Thank you. Robin Patton Cumming, GA

Waited an hour just for them to absolutely butcher my keys and give them back to me in even worst…read morecondition then they were in before with no apology. I feel disrespected and would've been better off never even going into this place

My son dropped his phone and it shattered hard! You know kids his life blew up immediately! I went…read moreto our local youbreakifix immediately but the near us did not have the part. They helped us out called some other and found this location that had it. It was only 15 mins away so we went over Now my son has a Bark phone so there are some nuances to working on these... but they said they could do it but it would take 3-4 hours. Whats a dad to do... gave them the phone and found a mellow mushroom down the road went to eat and wait. Amazingly enough about an hour and a little Kate I got a call saying to was done. The price was in line, the service was excellent and speedy, and my son didn't have to go phone less for days. Nice work!!! You all earned my business!

I brought my iPhone 16 Pro to this uBreakiFix location on February 7th. They sent it out for a…read moremotherboard repair and told me it would be completed within their 15‑business‑day policy. For two weeks I consistently called for updates, and every time I was told the same thing: "It's fixed, shipped, and will arrive by the 15th business day." On the morning of the 15th business day, they still claimed the device simply hadn't arrived yet. After multiple calls throughout the day, I finally reached them in the evening -- only to be put on hold for almost 20 minutes and then told something completely different: My phone was NOT repaired, NOT shipped, and they have NO idea when it will be finished. This was not just poor service -- it was outright misinformation. I was repeatedly given false updates for days, only to find out they never even had my repaired device. If I hadn't kept calling, I would still be in the dark. No customer should have to deal with this level of incompetence and lack of transparency. Avoid this location unless you're prepared for endless delays, zero communication, and contradictory information.

Incompetent and uncaring. It requires you to pay 59.99 to "diagnose" your issue before it does…read moreanything. The diagnosis gave me nothing, no report at all. I knew what was wrong. But the diagnosis is required. But they do not give you a report. In my case, I knew of a non-operating problem I had but they did not report it to me. In other words, the "diagnosis" was a sham, not done, no result. After dropping the computer off, I found that the needed repair could be done for 39.99 by shipping. This place charged 145.99 (but gave me credit for the completely worthless diagnosis). So, 96.22 additional. Communication was completely lacking. I stopped by 13 days after dropping it off and the clerk called and said that they would have it to me by late the next morning, In other words, they had not worked on it at all, but would do it overnight. Pitiful. I mentioned that they had never called as they promised and the clerk argued with me about the call. In any regard, stay away from this place. Nothing is given for the $60 diagnosis and they do not keep their promises.

Their website says FREE diagnostic. When I called the lady on the phone told me yes they offer a…read moreFREE diagnostic and asked what my problem was. I informed her that my computer got water spilled on it and it was no longer working. Immediately she informed me that diagnostic is 59.99. I asked then why did her website say FREE diagnostic. She refused to answer. When I asked why did the website say FREE then when on the phone it's a different story. She tried to give me an excuse that half of was not in a language I understand. STAY AWAY bait and switch tactics.