Obsoletely awful service, terrible experience. Had a warranty for glitchy software that they did…read morenot honor. Did not even try to help come to a solution or respect me as a customer. I have never experienced worse customer service. I thought it was an absolute joke. Their repair parts are trash and they know they are not worth the value. I was completely scammed and cussed at when I asked to speak with the manager- when I finally did speak to the manager he also cussed at me and would not honor the warrant. Would never recommend to anyone. Do not go. The prices may seem very slightly cheaper because everything about this is cheep.

Outstanding service and price to replace screen. They beat Best Buy by $120.00. It only took 30…read moreminutes

This place was fast at getting back to me was able to work with the pricing and explain to me the…read moreprocess. The only thing was a little bit far for me, but I would definitely come back and recommend people.

Spilled wine on my MacBook and thought it was time for an upgrade. These guys brought my MacBook…read moreback to life. They were professional, very thorough and prompt. I would absolutely recommend them for any repairs or services they offer.

I visited IFixIt in Cumming, GA on March 7 to replace the battery in my iPhone 14 Pro and install a…read morescreen protector. The work was completed in under an hour and I was charged $184.58. While still in the parking lot, my phone displayed a warning that the battery was "not recognized." Later that day the phone began running noticeably hot, and by the next morning it started rebooting every 3-5 minutes. I took the phone to the Apple Store in Sarasota, FL. Apple replaced the battery (for $31 less than I had paid at IFixIt), but the phone continued shutting down. The Apple technician explained the phone had suffered internal damage consistent with an overheating battery, leaving me with two options: a ~$700 board repair or replacing the phone. Apple refunded their battery service, but I ultimately had to spend about $900 on a replacement phone. What was supposed to be a $185 repair ended up costing me hundreds more. Based on my experience, I would strongly caution others before using this provider.

Absolute shit box of a repair shop. I went in for a screen replacement and was told it would take…read more30 minutes. I showed up 10 minutes early and the dude wasn't even working on my phone just sitting there on his own phone doing nothing. They put on a cheap aftermarket screen that doesn't even work properly and randomly turns off. The service was straight garbage. Then they tried to upcharge me more money to "fix it properly" after they already messed it up. Whole place feels like a scam. Don't waste your time or money here.

What a great experience! I had an old iPhone5s that needed resurrection so I visited the store…read moreyesterday. Destin talked me through the process and we agreed that it wasn't likely it could be fixed. He showed me a used iPhone SE that met my needs and pricepoint perfectly. He set it up on the spot and I couldn't be happier. Every time I visit an Experimax store, I'm impressed the friendly and professional way they treat folks. Heartily recommended.

Permanently closed: Formerly, this was a great place to have Apple products serviced, and it was a…read morelocally owned establishment. Unfortunately, they are no longer hanging their shingle in the marketplace.

Waited an hour just for them to absolutely butcher my keys and give them back to me in even worst…read morecondition then they were in before with no apology. I feel disrespected and would've been better off never even going into this place

I have spent thousands of dollars at this store buying batteries for my houseboat…read more Now that I need to return one that has gone bad they treat me like I am trying to steal something from them. Not to mention they told me I would have to wait until tomorrow for them to determine if the battery was actually. It is now over 24 hours since I dropped the battery off and of course they haven't called me so, I called them. Only to be told the battery is still charging. The only battery that takes 24 hours to charge is a dead battery. What if I needed that battery to start my boat. What a joke. Will never buy another battery from them again. James MacDowell

My son dropped his phone and it shattered hard! You know kids his life blew up immediately! I went…read moreto our local youbreakifix immediately but the near us did not have the part. They helped us out called some other and found this location that had it. It was only 15 mins away so we went over Now my son has a Bark phone so there are some nuances to working on these... but they said they could do it but it would take 3-4 hours. Whats a dad to do... gave them the phone and found a mellow mushroom down the road went to eat and wait. Amazingly enough about an hour and a little Kate I got a call saying to was done. The price was in line, the service was excellent and speedy, and my son didn't have to go phone less for days. Nice work!!! You all earned my business!

I would have to say I was skeptical because I never had to take a computer, a Dell to a repair…read moreshop. Tech and staff were super friendly and got it fixed. I am ever grateful they were able to and I would recommend them.

Incompetent and uncaring. It requires you to pay 59.99 to "diagnose" your issue before it does…read moreanything. The diagnosis gave me nothing, no report at all. I knew what was wrong. But the diagnosis is required. But they do not give you a report. In my case, I knew of a non-operating problem I had but they did not report it to me. In other words, the "diagnosis" was a sham, not done, no result. After dropping the computer off, I found that the needed repair could be done for 39.99 by shipping. This place charged 145.99 (but gave me credit for the completely worthless diagnosis). So, 96.22 additional. Communication was completely lacking. I stopped by 13 days after dropping it off and the clerk called and said that they would have it to me by late the next morning, In other words, they had not worked on it at all, but would do it overnight. Pitiful. I mentioned that they had never called as they promised and the clerk argued with me about the call. In any regard, stay away from this place. Nothing is given for the $60 diagnosis and they do not keep their promises.

Their website says FREE diagnostic. When I called the lady on the phone told me yes they offer a…read moreFREE diagnostic and asked what my problem was. I informed her that my computer got water spilled on it and it was no longer working. Immediately she informed me that diagnostic is 59.99. I asked then why did her website say FREE diagnostic. She refused to answer. When I asked why did the website say FREE then when on the phone it's a different story. She tried to give me an excuse that half of was not in a language I understand. STAY AWAY bait and switch tactics.