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Batteries Plus

2.1 (47 reviews)
Closed 8:00 am - 7:00 pm

Services - Batteries Plus

Device support or repair

Laptop body repair

Laptop support

4 More Services

Mobile phone body repair

Mobile phone support

Tablet body repair

Tablet support

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Reviews With Photos

Michael H.

Refused to give pricing or veteran discount information without dishing out my personal information. When I refused to share this information with the store clerk, she refused to tell me the price. I left the store shaking my head, as I've never had someone demand email and phone number to simply provide a price. Not impressed and will not return or recommend. Wallet vote = NO.

Mary kicking ass and being a rockstar!
Amanda M.

Okay I just have to say that your employees at the Johns Creek, GA store and the Cumming, GA store ALL deserve a raise. Singh, Mary, and Michelle worked together to go above and beyond and literally saved me tonight. I cannot say enough amazing things about them. My car battery has been dying every morning and putting me in jeopardy to leave my job. I also have an eight-month-old that I have to drive around and Singh was not able to do it tonight due to having customers in the store waiting but instead of just giving me the number to the Cumming store he went above and beyond and called the store, ensuresd they had the battery I needed and let me know that the Cumming store could help me and even let them know I was going to be on my way. Once her Michelle and Mary were awesome but Mary in particular was a ROCKSTAR!! Changed my battery even though it was NOT easy at all but she never gave up and made sure I was able to get it replaced so that me and my daughter were safe and that I wouldn't lose my job due to yet another dead battery in the am. She is a not-everyday hero. Please, PLEASE make sure these guys are recognized. Especially Singh and Mary. I will be coming to them for EVERY product I can in the future.

Mary kicking ass!

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8 years ago

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2 months ago

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Frank M.

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1 year ago

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Frank M.

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2 years ago

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Frank M.

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2 years ago

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Frank M.

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2 years ago

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Frank M.

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1 year ago

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Frank M.

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2 years ago

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Frank M.

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7 years ago

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Frank M.

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3 years ago

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Frank M.

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3 years ago

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Frank M.

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7 years ago

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Frank M.

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5 years ago

Had an iPhone screen replaced at batteries and bulbs over the weekend. They did a great job and worked fast. Will definitely be back!

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5 years ago

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3 years ago

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Frank M.

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4 years ago

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4 years ago

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Frank M.

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12 years ago

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7 years ago

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12 years ago

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8 years ago

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Frank M.

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9 years ago

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7 years ago

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10 years ago

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7 years ago

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9 years ago

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10 years ago

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8 years ago

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Frank M.

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9 years ago

Great customer service and a sense of humor to top it off. They took care of what I needed with an above and beyond attitude

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9 years ago

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Frank M.

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11 years ago

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10 years ago

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8 years ago

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Frank M.

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11 years ago

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15 years ago

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11 years ago

Came here for a battery replacement and the service was beyond good and now my battery is working better then ever

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11 years ago

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7 years ago

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8 years ago

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8 years ago

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Frank M.

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Page 1 of 2

Ask the Community - Batteries Plus

Review Highlights - Batteries Plus

Okay I just have to say that your employees at the Johns Creek, GA store and the Cumming, GA store ALL deserve a raise.

Mentioned in 2 reviews

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iFixandRepair - Cumming

iFixandRepair - Cumming

(5 reviews)

I visited IFixIt in Cumming, GA on March 7 to replace the battery in my iPhone 14 Pro and install a…read morescreen protector. The work was completed in under an hour and I was charged $184.58. While still in the parking lot, my phone displayed a warning that the battery was "not recognized." Later that day the phone began running noticeably hot, and by the next morning it started rebooting every 3-5 minutes. I took the phone to the Apple Store in Sarasota, FL. Apple replaced the battery (for $31 less than I had paid at IFixIt), but the phone continued shutting down. The Apple technician explained the phone had suffered internal damage consistent with an overheating battery, leaving me with two options: a ~$700 board repair or replacing the phone. Apple refunded their battery service, but I ultimately had to spend about $900 on a replacement phone. What was supposed to be a $185 repair ended up costing me hundreds more. Based on my experience, I would strongly caution others before using this provider.

Absolute shit box of a repair shop. I went in for a screen replacement and was told it would take…read more30 minutes. I showed up 10 minutes early and the dude wasn't even working on my phone just sitting there on his own phone doing nothing. They put on a cheap aftermarket screen that doesn't even work properly and randomly turns off. The service was straight garbage. Then they tried to upcharge me more money to "fix it properly" after they already messed it up. Whole place feels like a scam. Don't waste your time or money here.

uBreakiFix by Asurion

uBreakiFix by Asurion

(18 reviews)

My son dropped his phone and it shattered hard! You know kids his life blew up immediately! I went…read moreto our local youbreakifix immediately but the near us did not have the part. They helped us out called some other and found this location that had it. It was only 15 mins away so we went over Now my son has a Bark phone so there are some nuances to working on these... but they said they could do it but it would take 3-4 hours. Whats a dad to do... gave them the phone and found a mellow mushroom down the road went to eat and wait. Amazingly enough about an hour and a little Kate I got a call saying to was done. The price was in line, the service was excellent and speedy, and my son didn't have to go phone less for days. Nice work!!! You all earned my business!

I brought my iPhone 16 Pro to this uBreakiFix location on February 7th. They sent it out for a…read moremotherboard repair and told me it would be completed within their 15‑business‑day policy. For two weeks I consistently called for updates, and every time I was told the same thing: "It's fixed, shipped, and will arrive by the 15th business day." On the morning of the 15th business day, they still claimed the device simply hadn't arrived yet. After multiple calls throughout the day, I finally reached them in the evening -- only to be put on hold for almost 20 minutes and then told something completely different: My phone was NOT repaired, NOT shipped, and they have NO idea when it will be finished. This was not just poor service -- it was outright misinformation. I was repeatedly given false updates for days, only to find out they never even had my repaired device. If I hadn't kept calling, I would still be in the dark. No customer should have to deal with this level of incompetence and lack of transparency. Avoid this location unless you're prepared for endless delays, zero communication, and contradictory information.

Pro Computer - Pro Computer Cumming

Pro Computer

(5 reviews)

Incompetent and uncaring. It requires you to pay 59.99 to "diagnose" your issue before it does…read moreanything. The diagnosis gave me nothing, no report at all. I knew what was wrong. But the diagnosis is required. But they do not give you a report. In my case, I knew of a non-operating problem I had but they did not report it to me. In other words, the "diagnosis" was a sham, not done, no result. After dropping the computer off, I found that the needed repair could be done for 39.99 by shipping. This place charged 145.99 (but gave me credit for the completely worthless diagnosis). So, 96.22 additional. Communication was completely lacking. I stopped by 13 days after dropping it off and the clerk called and said that they would have it to me by late the next morning, In other words, they had not worked on it at all, but would do it overnight. Pitiful. I mentioned that they had never called as they promised and the clerk argued with me about the call. In any regard, stay away from this place. Nothing is given for the $60 diagnosis and they do not keep their promises.

Their website says FREE diagnostic. When I called the lady on the phone told me yes they offer a…read moreFREE diagnostic and asked what my problem was. I informed her that my computer got water spilled on it and it was no longer working. Immediately she informed me that diagnostic is 59.99. I asked then why did her website say FREE diagnostic. She refused to answer. When I asked why did the website say FREE then when on the phone it's a different story. She tried to give me an excuse that half of was not in a language I understand. STAY AWAY bait and switch tactics.

Batteries Plus - batterystores - Updated May 2026

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