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    11 years ago

    Tony's the best. Did the tint on my 2015 Kia Optima perfectly and quickly. Shop is clean, offers variety. Great prices.

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    Review Highlights - Pro Audio

    Tony took my Jeep into the work bay immediately, performed a head unit w/ Bluetooth and SiriusXM install in 90 minutes.

    Mentioned in 8 reviews

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    AutoZone Auto Parts - This is my old radiator cap. It's missing part of the middle piece

    AutoZone Auto Parts

    (51 reviews)

    Most AutoZones struggle with customer service, but this location was especially frustrating…read more I waited at the counter for about 10 minutes while only one employee was helping a customer. Meanwhile, two other employees were standing in the back talking and completely ignoring the fact that I was standing there. Not even a simple "we'll be right with you" or "thanks for your patience"--just nothing. A little acknowledgment goes a long way, and this location had none. Eventually, one guy came to the front and said "next customer." I walked up and said, "just a few questions--do you guys turn rotors?" His response was, "like go out to the parking lot and mess with them? No." I had to explain to him that "turning rotors" means resurfacing them. Apparently AutoZone doesn't offer that service, which is fine, but the lack of basic knowledge was surprising. Then I asked how much the tool rental was for a brake caliper compressor. He had absolutely no idea what I was talking about. This is a common tool that many people ask for when buying brake pads. Most AutoZone employees at least know basic car parts, even if the service is slow. This location was bad at both. Customer service here was nonexistent and the staff seemed poorly trained. I will not be returning to this location.

    I went to check to see if my battery warranty was still good. It is until this August. Yay!! The…read morevery nice colored woman helped me. She put new one in and everything. Shoe was pleasant. She made small talk. She was very friendly. Sale put my mind at ease.

    Carizona - These are just some of the people that helped.

    Carizona

    (212 reviews)

    This place has THE best selection! 100's nearly 1000's of used cars to choose from. Kevin made it…read moreeasy as well. Super nice and easy to get along with. I highly recommend this place!

    Carizona Timeline…read more September 7, 2025 - Purchased 2016 Kia Optima from Carizona (Odometer: 94,131). September 8, 2025 - Noticed an odor; Jiffy Lube confirmed the vehicle had no cabin filter and low oil levels. September 8-12, 2025 - Observed white exhaust smoke from the tailpipe at all hours. September 16, 2025 - Greulich's Auto confirmed the white exhaust smoke and recommended an engine inspection. I declined, citing the 15-day / 500-mile implied warranty. September 18, 2025 - Will (Service Manager, Carizona) confirmed engine issues requiring full replacement; estimated two-week repair time. September 19, 2025 - Lissa Irvin (General Manager, Carizona) stated we must keep the car or lose our down payment, which is invalid and coercive. September 20, 2025 - Visited Carizona; spoke with GSM (Don or Rob) who refused assistance and repeated that we must keep the vehicle. September 22, 2025 - Received an email from GM Lissa Irvin stating the car was ready within 48 hours and must be picked up by September 26 or fees would apply. September 22, 2025 - Contacted LegalShield and was referred to Davis Miles Law Firm. September 22, 2025 - Attorney Tracy (Davis Miles) advised not to retrieve the vehicle and instead have it towed to an independent dealer. September 26, 2025 - Vehicle towed from Carizona to Courtesy Kia. September 27, 2025 - Courtesy Kia's initial diagnosis: improper engine installation, damaged serpentine belt, warped hoses, and bent engine chassis. September 27, 2025 - Check engine light appeared; Courtesy Kia confirmed the intake manifold was defective and the engine required full replacement. September 27, 2025 - Odometer: 94,544 miles. October 6, 2025 - Davis Miles sent formal demand letter to Carizona requesting: - Loan unwind and reimbursement for all expenses, or - Proper engine repair by Courtesy Kia. October 28, 2025 - After no response, lawsuit filed and Carizona served. November 10, 2025 - Vehicle remains at Courtesy Kia; estimated repair cost: $5,000. Resolution Attempts 9/21/25 - Opened complaint with Better Business Bureau (BBB) 9/22/25 - Emailed GM Lissa Irvin requesting loan unwind (declined 9/23/25) 9/22/25 - Filed complaint with Arizona Attorney General 10/12/25 - Filed complaint with Consumer Financial Protection Bureau (CFPB) 11/07/25 - Filed complaint with Arizona Department of Insurance & Financial Institutions For those with similar issues - email me, cmontiel05@gmail.com - I have so much more document. Read other reviews. P.S There is no Carizona its MP Auto Sales LLC

    NAPA Auto Parts

    NAPA Auto Parts

    (4 reviews)

    Came in today to get warranty on some spark plugs I bought a couple months back, in the box it says…read more5 year warranty, straight up the employee at the checkout was telling me I needed my recipe even tho I bought them online and with my number, now I'm knowing that their system deletes all the recipe and info in 6 months, the employee had an attitude and called his manager telling him this kid wants a warranty lol. he straighten it out right away but did not get my warranty, I've been buying napa parts for my vehicles for years, from now on not buying from nappa.

    Desired an air filter and a fuel filter. In stock, great news. Took them home. Parts were for…read morewrong car - not even sold in the US. Returned the parts. Said they would ship from LA and would be there the next day. Ok, I'm thinking that's good customer service. Wrong! Said the they were ordered too late for the shipment. But not a phone call, so I wasted my Sunday driving there to be told the bad news. Said it would be here Tuesday. Guess what? Only the fuel filter was available but the air filter couldn't be found. I am worried that these won't fit too, because their track record, so far, has been atrocious. I'm glad I'm not a flat rate mechanic, my lift would be cluttered with non revenue producing cars. I know what I'm talking about - I spun wrenches for ten years Follow up. They did call me when the new filter was in. They even gave me a gift card. I've always had good experiences with NAPA as they cater to mechanics. Thanks for stepping up and restoring my faith in you.

    Pro Audio - stereo_installation - Updated May 2026

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