It's been a year, and I can't sit here quietly accepting excellent service without giving credit…read more This company rocks! I wish every business was as reliable and friendly as these folks! I appreciate the way they have taken care of our property and pool. I highly recommend this company to anyone with a spa or pool who is looking for the best of care and maintenance available.

They were great. Showed up on time, diagnosed the problem quickly, and had me up and running by…read morethe next morning. Will definitely call them again.

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I usually clean my own pool, but needed someone to take over after having knee surgery. I saw a lot…read moreof offers for around $100-$125/month, but thought they can't be any good. So, I found Murdoch Pool Service who was charging $180, but had great reviews. After speaking with owner, Brett, who assured me that they provide a better service than the cheap guys I signed up. After a couple of cleanings, I noticed they were only spending about 10 minutes on my pool and not leaving it "sparkling clean". I spoke with Brett about this and, after looking at the photo his guy took, he argued that he didn't see a problem with the service. I thought OK ...maybe I'm being OCD because I'm used to cleaning my own pool and spending way more than 10 min on it. Then we had strong Santa Ana winds hit and it left quite a mess of leaves, debris, and dirt in my pool. I was looking forward to Murdock coming to the rescue to clean it all up. They spent a little more time than the average 10 minutes and left my pool looking like it still needed to be cleaned. The photos were taken immediately after they left and you can clearly see that they failed to brush the sides, clean out the strainers baskets completely, etc. I'm pretty sure I could have gotten this level of service from the cheap guys. I was expecting to have them help me out for at least 3 months, until I could heal and get back to cleaning the pool myself, but after 2 months I couldn't continue paying a premium price for a sub-standard service. I found myself hopping around the pool on one leg trying to clean up after they left. I would highly suggest you find someone else to clean your pool.

Great service. Communicative. Offered the best price and advice of all the companies I asked a…read morequote from. He had to come back twice to follow up due to the job and that was all included in the price. He didn't try to add any additional fees. And we were very happy with how clean the pool came out after all the time it was empty, and had gotten quite grimey. I would definitely hire them again.

hello there everyone my name is Adnan and I would like to let you know about a They're very…read moreawesome. They're very good people. It's Aware Pool Care owned by and his son Johnny. They came to my house and remodel the pool and replace the filter the motor the wonderful awesome job clean professional work them and their associated the tile and Enrique the demolition man they were great people hard-working everything nice and clean and professional. The pool looks magnificent and happy. Specially, my first grandson he loves the pool now I recommend them to anyone who need to do our their prices. They're very reasonable Mr. Lee God bless you keep up the good work.

Good service with Golden State Pools. Anthony is very through in keeping our pool well maintained…read more Staff is easy to work with. They do a great job. We're very happy with our service.

Vinyl pool owners, beware! I had a horrible experience with…read moreGolden State Pool Service that has prompted me to take legal action. After a routine service visit to my vinyl pool, the pool began losing water rapidly and dropped to less than halfway full within days. A Vinyl Pool Repair company later identified a large puncture in the liner and advised the damage appeared consistent with blunt force. It is in the very bottom corner of the pool on the 8ft side, somewhere a 5 year old child couldn't reach. I checked camera footage to see their technician using his tool in an up and down motion as if he's spearfishing in my pool. Days later - the water dropped less than halfway. Other red flags - they removed my existing vacuum and replaced with a different one without my knowledge or permission. This specific vacuum was not recommended for vinyl from the vinyl EXPERTS that I consulted with. Furthermore, they also charged me on a random day for some type of "annual fee" without disclosing that upfront. Lastly, the last service visit we had (on a rainy day - no clue why the guy still showed up), the employee went behind the camera area and stood under my sundeck on his phone. Is that what you're getting paid for? Service visits under 10 minutes while you stand around. There were multiple red flags I ignored and excused but the damage to the pool was the last straw. Despite the timing of the incident, the severity of the water loss, camera footage, and the findings from ABCO, Golden State declined to take responsibility for the damage or assist with replacement costs. As expected: they responded to dodge accountability by saying the vinyl was in brittle condition - this still doesn't change the fact that you punctured my pool. See you in court.

So far we have had great service from Brian and his team. They respond quickly, and have come out…read moreand done what they said they would do... and on time! Very kind and patient as well!

Brian has been great! Everytime we come across an issue he…read moregoes out of his way to service us. Pools and spa are always clean and surrounding areas thanks to brian and his crew. They are always here to assist from Pumps to many other requests. We are truly happy with the service!

Had them come out to clean the pool filter. Great price and great work. Will definitely use them…read moreagain.

I discovered that my pool pump wasn't working and panicked because I was going out of town. I…read morecalled San Diego Pool Care and they suggested I send a video to help them diagnose the problem, which I did. Turns out the pump was fine. They said to try and prime the pump. Which I did, and that worked. It was really refreshing to have a service company willing to offer help over the phone. I will definitely call them the next time!

Great customer service. Always goes above and beyond. We were grateful in our time of need!read more

Andrew has been servicing my pool the past few years after my long time pool guy retired. He's been…read morereliable, cordial and willing to work with me. He is very knowledgeable with managing my pool which is on the older side. I definitely recommend his pool service and appreciate his reliability.

I have been doing business with Mike and Trish for over a year...THEY ARE AMAZING!! They…read morecommunicate, always on time, and my pool always looks great. They treat my son and I just like family. When you have concerns they are always willing to talk/help/ listen regarding the situation. I HIGHLY recommend this pool service company

Mike has been taking care of our pool for at least 6 years now. He runs the most efficient,…read moreknowledgeable and reliable pool service -- and we had have a number of pool services over the years, so we know! There's no dawdling with Mike -- he works hard and quickly -- the man is energetic and thorough. He is also very responsive. Anytime we have had a concern, we reach out to him via phone or text and have always gotten a fast call back. If the issue needs attention, out he comes! His knowledge is awesome, he knows pools and their equipment and has fixed, repaired or replaced parts for us. Our pool is always in good hands. It's clean and functioning. When there's a problem, he identifies the issues and gets it resolved. Mike is a problem solver. When we planned to take a month long trip one Summer, we were concerned about maintaining the water level required for efficient pool functioning. Mike suggested we purchase a pool water level apparatus that attaches to a hose. We ordered it from Amazon -- under $100. It worked so well that month that we've used it for years ever since. His pricing is competitive and fair. He works quickly -- uses his time very efficiently and effectively. He and his wife are excellent communicators as well. They keep in touch. Mike has recently hired a young man who is carrying out the pool service activities in the same manner as Mike. All good! Highly recommended!