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    Prime Auto Solution

    4.6 (48 reviews)
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    I had a very pleasant experience with Artem when purchasing my vehicle. Very upfront and professional not trying to sell me on anything unnecessary. I would recommend them for any used car purchases!

    My son and I were looking for a car to participate in local auto cross and track day events. Artem helped us accomplish this task with a mechanically sound and esthetically looking vehicle, it met all our expectations and he did not ever sell the product, he helped with the shipping and upon arrival a body roll sensor was damaged and he helped get resolution with the shipping company. He is a small businessman who is very conscientious and wears all the hats and pulls all the levers, he will get back to you by the end of business day. Give him a little bit of time and he will take care of your needs.

    Ed S.

    This is THE place to buy a car. They were honest and helpful. Personal service that included help with financing and selling our current vehicle. The car we searched for was very specific and we were fortunate to find it at Prime Auto Solutions. They went above and beyond by allowing us to keep our old car there while we sold it. THAT'S GREAT SERVICE!!!

    Helen O.

    Outstanding customer service. Everyone been very friendly and helpful. Helped me to pick a right car for me. The whole process went smoothly. Love my new Cayman! Highly recommend this dealership.

    Purchased a 2013 Infinity convertible from Prime Auto Solutions. After looking at several dealerships we made the drive from Orange County to Prime Auto. The car was in perfect condition and the pictures were 100% accurate. The price was very good, especially considering the condition. Artem was our sales person and he was great. No hard sell or pressure but knowledgeable and helpful. We noticed that the dealership seems to be extremely selective over the cars they put on their lot, everything was in excellent condition. The prices were very appropriate so little need to haggle. They know they have good cars and the prices are reasonable and thus the entire experience was pleasurable. I highly recommend.

    They parking yard!
    Zhandos A.

    Prime Auto Solution best dealership I ever had. They have good valuable used cars. Always positive vibe and best customer service. John who's is the manager i believe, very responsible and respectful person, I call them via by phone and John provide me full detail information about the car, explained about my loan and about whole process from applying until you get a car from dealership. Everything so understandable, easy and smooth. Then I asked about test drive, he made appointment right away for me for next day. I came and car was super clean, which was very important for me. Then next day I get a car. Thank you John and whole team of Prime Auto Solution dealership. You guys my dealership for whole my live. Definitely recommend them for everyone who's looking good valuable used cars with affordable price and excellent customer service!!!

    2010 BMW X6M:
    Zachariah A.

    These guys know how to pick high-line cars. Artem and John made my entire purchase painless and stress-free. I got financed at a rate I can live with now. No pressure here. I finally got the rare, BMW X6M I wanted, at a price I seriously was not expecting! Buy here....

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    Page 2 of 2

    Ask the Community - Prime Auto Solution

    Review Highlights - Prime Auto Solution

    I couldn't be more thankful for Artem and John for helping me and my family with the whole car-buying process.

    Mentioned in 9 reviews

    Read more highlights

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    Best Car Buying Experience I've Ever Had - Hands Down!…read more I can honestly say this was the best car-buying experience I've ever had. Escondido Auto went completely above and beyond from the moment I walked in. Cisco was the sales professional who helped me, and he was incredible. No pressure, no gimmicks, no wasted time -- just straightforward, honest service. He made buying my Tesla unbelievably easy. The entire process took about 45 minutes, and I was driving off feeling confident and excited. They truly had the best prices around, and everything was transparent and smooth. Cisco answered every question, explained everything clearly, and made sure the whole transaction was stress-free. You don't find service like this very often. If you're looking for a dealership that values your time and treats you right, Escondido Auto is the place to go -- ask for Cisco! I'm already planning to come back for a truck in the near future. That's how good the experience was. Highly, highly recommend!

    I have purchased a lot of cars and actually owned a small auto dealership in my younger years. I…read morecan't say enough about Cisco as my sales person. He was super friendly, responsive and transparent about the process and vehicle I purchased. This was definitely the fastest and best car buying experience I've ever had. I was in and out of there in less than an hour including the test drive! 1000% recommendation to go and talk to Cisco if you're looking for a quality used car.

    Karz Plus - My beauty after her window tint! Thank you Karz plus for an amazing vehicle

    Karz Plus

    (142 reviews)

    Jeremy is that guy. it's been tough trying to get financed for another car, and he made it happen…read more there was slight issues with the car, and he was able to refer me to Pedro at 5 star auto to work it out. my girl is now driving like she's brand new, and i couldnt be more grateful for another chance to effectively work on my credit! thanks again Jeremy for being great and understanding!!

    Buyer beware. We had a very disappointing experience at this dealership (Escondido location),…read morespecifically with a salesperson named Adriana. She was helping our daughter purchase a car, and throughout the process the numbers kept changing. Every time we spoke with her, more costs were added and the price was constantly adjusted. After finally agreeing on a deal, signing day became even worse. Adriana told our daughter that she had to purchase the warranty or they would not sell her the car. My husband directly asked if the warranty was mandatory, and Adriana admitted it was not but she won't sell that car without my daughter purchasing it. However, she then said that if we declined the warranty, they would require an additional $4,000 down payment in order to move forward with the sale. That immediately felt dishonest and extremely misleading. It seemed very clear they were hoping we would not carefully read the contract or question the terms. When we confronted Adriana about the contradictions, she repeatedly changed her story and claimed she "didn't remember" saying certain things. What makes this even more disappointing is that my husband and I previously purchased three vehicles from the National City location and never experienced anything like this. We were always treated fairly there. I strongly encourage anyone considering this dealership to read every document carefully, ask questions, and do not allow yourself to be pressured into unnecessary add-ons. Thankfully my husband and I were there with our daughter, otherwise she could have easily been taken advantage of. If you decide to purchase from this company, I would recommend going to the National City location instead.

    Dan Reed Autos - Our new beast that we love!

    Dan Reed Autos

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    Miguel first of all is a very class act. His office is small and extremely comfortable, clean and…read morejust nice. But he was so wonderful in helping us get into the truck we truly wanted. He was zero high pressure, he was knowledgeable about the truck and he was honest about prices and options and everything. He provided an excellent, personable car buying experience. We were a little stressed because this was a purchase after our vehicle was totaled so we weren't expecting it and the process was easy, quick and nice. He has high quality inventory as well. Thanks so much Miguel and his wife (and Miley the pup), we are very happy with our new vehicle!

    Never had a more worse first car buying experience then this. I had bought a car here and right…read moreaway it had issues. Not even a few days of owning the car there were electrical issues and the car horn didn't work.... They offered to fix it and the car seemed to be running fine up until a few months later I get a check engine light on and the car goes into complete limp mode. I take it to a few mechanics but still after every service is done the cars still seems to not want to turn on or drive over 20mph. I've only owned this car for a year and haven't been able to drive it from May-November due to how many issues there were and the final decision was getting rid of the car in its condition and getting no money back for it. Previous owners of this car had reported a coolant leak to the engine 3 years ago before I had purchased my car from this place, this information was not disclosed to me during the sale. Eventually this issue had led to complete engine failure in the 2019 Ford Escape. Definitely look out for small details like this before purchasing a car here and check the car fax!

    CarMax

    CarMax

    (456 reviews)

    First and foremost, I wasn't looking for a car myself. I came to CarMax to assist a friend and…read morebrowse cars with her at this location. Even though we didn't stay long, the lady at the front desk was helpful and eager to assist us. She reminded us that all new and used cars are mixed together. My friend and I like how convenient it is to come to a CarMax dealership and have plenty of options to look at--and to NOT be approached or pestered by annoying salespeople! We left earlier than expected since my friend disliked most of the "cars' makes." She was really hoping there was going to be other affordable certified used BMW's. We left earlier than expected since my friend disliked most of the car makes. She was really hoping there would be more affordable certified used BMWs.

    I sold my Audi SQ5 at this location, and while the transaction was technically "easy," the…read moreexperience left a very sour taste in my mouth. We did everything right to ensure a smooth sale. The car was only four years old, had zero accidents on its record, and was in excellent condition. To make sure we got the best price possible, we even spent nearly $2,000 on brand-new sport tires just days before bringing it in. Despite having a solid online quote, the in-store appraisal came back $1,000 lower. Their justification? They claimed they "felt issues" with the steering. What's frustrating is that they only drove the car around their own parking lot. It's pretty clear that what they were actually "feeling" were those brand-new, high-performance tires gripping their slick, coated parking lot surface at low speeds. We were in a position where we needed the payment that day to put toward a new vehicle, so we didn't have the luxury of walking away to get a second opinion. It felt like they took advantage of that pressure. To have a pristine, low-mileage car nitpicked for a "feeling" that was likely just the physics of new rubber on a polished lot felt incredibly sleazy. If you're selling a well-maintained vehicle here, be wary. It felt like a classic bait-and-switch--luring us in with a fair online offer only to shave off a grand once we were already through the door and committed to the deal.

    Quantum Auto Sales - Dodge Challenger

    Quantum Auto Sales

    (64 reviews)

    I referred one of my friend to buy a car from this dealership. She bought a good car with…read moreaffordable price. Although She had a bad credit , she could buy a car. She said that when she got there, everyone (Adel, Eddie, Horardo, Richard & Esidro)was welcoming her with smiley face and offering her a help. Adel kindly approaches her and asked to help her. He went above and beyond to work with her bad credit to have her buy a car. She was so grateful to Adel for his kindness, trustfulness and honesty. Thank you Adel for helping my friend to buy a car, and for making me look good in front of her, otherwise she will be nagging in my face . You , guys never disappoint me. I highly recommend this dealership to everyone. Thank you all

    PLEASE DO NOT BUY A VEHICLE HERE. When I first purchased the vehicle I pointed out a couple issues…read morethe mechanic mentioned it was "normal" well it's not 3 months in I have to have an engine tear down with possible diagnosis of : ON COLD START UP . INTERNAL ENGINE NOISE HEARD. POSSIBLE FAILED TIMING CHAIN TENSIONER OR BROKEN CHAIN GUIDE CAUSING CHAIN SLACK. RECOMMEND TEAR DOWN FOR INSPECTION" just the tear down is 2300$ I put 4500$ down to get this vehicle. contacted the salesman and of course have not heard back and doubt they will. The lack of empathy knowing families need a car and to sell a s***** car is so disappointing, I'll definitely let every single person how s***** of a place this is!

    Prime Auto Solution - usedcardealers - Updated May 2026

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