Helped my Daughter and Son-In- Law recently purchase a 2014 CRV…read moreNo pressure at all. Let us test drive several vehicles. Bought the vehicle and realized the next day that it vibrated at speeds over 50. Called Erik and Brandon, they profusely apologized and had us bring the vehicle to a local mechanic . CV joint was bad, replaced(no charge) . These guys are honest and I would certainly recommend them!

For most people purchasing a used car lies somewhere between root canal and a colonoscopy. I'm…read morepleased to say that my recent experience with Erik at Auto Advantage was nowhere near either. Very straightforward transaction, extremely competitive price, and none of the hard upsell nonsense which car dealers are famous for. Highly recomended.

Do yourself a huge favor and go see Cisco at Escondido Auto Super Center if you want a great deal…read moreon a reliable vehicle. Cisco is AMAZING and guides you through the process with zero pressure. And, he just a wonderful human. We had a long talk about something completely unrelated to the car business, and he genuinely cares about people. Thanks Cisco!

Best Car Buying Experience I've Ever Had - Hands Down!…read more I can honestly say this was the best car-buying experience I've ever had. Escondido Auto went completely above and beyond from the moment I walked in. Cisco was the sales professional who helped me, and he was incredible. No pressure, no gimmicks, no wasted time -- just straightforward, honest service. He made buying my Tesla unbelievably easy. The entire process took about 45 minutes, and I was driving off feeling confident and excited. They truly had the best prices around, and everything was transparent and smooth. Cisco answered every question, explained everything clearly, and made sure the whole transaction was stress-free. You don't find service like this very often. If you're looking for a dealership that values your time and treats you right, Escondido Auto is the place to go -- ask for Cisco! I'm already planning to come back for a truck in the near future. That's how good the experience was. Highly, highly recommend!

Gerardo was great he helped out my son to get a great car thank you again ask for himread more

Buyer beware. We had a very disappointing experience at this dealership (Escondido location),…read morespecifically with a salesperson named Adriana. She was helping our daughter purchase a car, and throughout the process the numbers kept changing. Every time we spoke with her, more costs were added and the price was constantly adjusted. After finally agreeing on a deal, signing day became even worse. Adriana told our daughter that she had to purchase the warranty or they would not sell her the car. My husband directly asked if the warranty was mandatory, and Adriana admitted it was not but she won't sell that car without my daughter purchasing it. However, she then said that if we declined the warranty, they would require an additional $4,000 down payment in order to move forward with the sale. That immediately felt dishonest and extremely misleading. It seemed very clear they were hoping we would not carefully read the contract or question the terms. When we confronted Adriana about the contradictions, she repeatedly changed her story and claimed she "didn't remember" saying certain things. What makes this even more disappointing is that my husband and I previously purchased three vehicles from the National City location and never experienced anything like this. We were always treated fairly there. I strongly encourage anyone considering this dealership to read every document carefully, ask questions, and do not allow yourself to be pressured into unnecessary add-ons. Thankfully my husband and I were there with our daughter, otherwise she could have easily been taken advantage of. If you decide to purchase from this company, I would recommend going to the National City location instead.

SCAM!! LEMONS!! My 17 year old nephew bought a car here and was a lemon. They tried clearing bad…read moreoil pressure sensor codes but It is saved in the history which my Autel scanner can detect. The sensor was not changed. The engine has 3 misfires on the same bank which was caused by car sold with only having 1quart of oil and destroyed the engine.

A complete scam of a business. Do not consider this place…read more Their business model is to take advantage of people in any way possible. Scams include claiming banks require extended warranties, increasing your interest rate if you refuse their warranty, and not accepting pre qualified loans from outside banks. They claimed the bank they work with gave me a 23% interest rate, but I was already prequalified from that specific bank for an 18% interest rate. They claimed a cosigner would not get me a better rate. But at another dealership, for the exact same vehicle, I was approved for a 13% interest rate with a cosigner.

Miguel first of all is a very class act. His office is small and extremely comfortable, clean and…read morejust nice. But he was so wonderful in helping us get into the truck we truly wanted. He was zero high pressure, he was knowledgeable about the truck and he was honest about prices and options and everything. He provided an excellent, personable car buying experience. We were a little stressed because this was a purchase after our vehicle was totaled so we weren't expecting it and the process was easy, quick and nice. He has high quality inventory as well. Thanks so much Miguel and his wife (and Miley the pup), we are very happy with our new vehicle!

Do not buy a car from the dealership! Bought an Audi 2 years ago from this dealer. Went to get it…read moresmogged for the first time since then and failed. Smog place says the cold air intake is illegal and has no EO number. Took it to my local mechanic. He stated that the car has been modified illegally. I now have to pay at least $1000 in repair to get it to pass smog. You have to smog a vehicle in California before you sell it. How did this pass smog when it was sold to me by Dan Reed Auto. Tried to contact the people at Dan Reed Auto and they have ignored me. Several times. I will be making reports to Better Business Bureau and city of Escondido and city of San Diego

Edit: no one from CarMax has offered anything or even contact me. After going to all the used car…read moredealers from Temecula all the way down to El Cajon, without a doubt CarMax stood out as the best. While I bought the car expecting a vehicle that needed almost no service, there is nothing in this market nowadays like that. If a vehicle is traded in and especially from auction it's a problem car. Even dealership get fooled so I would never buy an auction car. Having said that in this case the CarMax dealership is a clear winner in all of this mess. Sadly. I had a bit of a "tale of two experiences" at this location. I recently purchased a 2019 Lexus RX 350, and initially, I was ready to give a 5-star review. The sales process was incredibly smooth--no pressure, the paperwork was efficient, and the staff at the Dan Way location were professional and welcoming. However, the "after-care" has been a different story. Shortly after the purchase, a mechanical issue arose that was clearly covered under the 30-day limited warranty. While I expected a quick fix, the service department has made it incredibly difficult to actually get the car in. When there the team could not diagnose the issue and asked to have me return if the issue persists. However; The Challenges: * Scheduling: Trying to get an appointment was a headache. I was told they were "extremely busy" and couldn't see the car for over a week, despite it being a warranty issue on a car they just sold me. * Resolution: While the issue is technically "covered," the hurdle of getting it diagnosed and repaired has turned an "easy" buying experience into a stressful ownership experience. I love the Lexus, but the service side of this CarMax needs a major overhaul in terms of accessibility and customer support. If you buy here, just be prepared for a potential fight if anything goes wrong during your warranty period

First and foremost, I wasn't looking for a car myself. I came to CarMax to assist a friend and…read morebrowse cars with her at this location. Even though we didn't stay long, the lady at the front desk was helpful and eager to assist us. She reminded us that all new and used cars are mixed together. My friend and I like how convenient it is to come to a CarMax dealership and have plenty of options to look at--and to NOT be approached or pestered by annoying salespeople! We left earlier than expected since my friend disliked most of the "cars' makes." She was really hoping there was going to be other affordable certified used BMW's. We left earlier than expected since my friend disliked most of the car makes. She was really hoping there would be more affordable certified used BMWs.

JJ was honest and helpful. Great place for genuine and good priced used cars…read more I traded a 350Z. Before it was sold it was thoroughly recondition. New belts, new tires etc. Graham

Very honest business. No negotiating. Good pricing. No frills approach to selling reliable used…read morecars.

Every time I bought a car thru dealership , I always came across of their dishonesty . But my…read moreexperienced with this dealership is the worst. I am out of state and I bought a car from them because of visiting a relative and bought a car as well. But after 5 months still I don't have my registration . I followed up to them a lot of times, they never been initiated to give update. Up to this time I don't have my license plate . They have a third party to register my car but they don't even assist me or even help out to resolved this issue. Last time I've heard from the third party is the document we're lost and tried to call them and leave voice mail but I never heard from them up to this point . Very unprofessional dealership . Don't deal with them . I don't know when will be my car hey registered.

This was probably one of only dealerships I been to where I wasn't pressured to buy or felt like I…read morewas being told what I wanted to hear. The staff seemed very honest and genuine. Easy to deal with and to talk to. The customer service was great. The process for trading in my Previous car and getting into another was so easy and quick! Shout out goes to Nancy, Lisa, and Tony for the great experience!

This dealer literally is the best I've ever experienced! It started 4 years ago. I landed a new job…read moreand required travel. Before then, public transportation was my mode of transport. By choice. That's another story. But, I had no credit history, no down payment, and saw an ad on Craigslist. A day later, they had me in a vehicle with a very low down payment (that was flexible) and a very low monthly payment. Paid the loan off in 4 years. I now began my journey for another, better, vehicle. Every dealer from South Bay to Carlsbad said no. Went on Craigslist again and ran into the same dealership. Messaged them at 8pm and they replied within minutes. Next day, they had me approved! Not only for the vehicle I wanted, but with a decent monthly payment. Because of my work schedule, I was not able to get to the dealer until the next day (Friday). That evening, I was driving home in MY new (used) vehicle. On top of all of this, the vehicle I originally wanted was at their other dealership in Orange County. They drove all the way there to bring it down to Escondido for me. I felt bad because when I got there, they let me test drive another same year, make, and model vehicle, but wanted this one instead. I still test drove the one I originally wanted but they had no issues with me changing my decision. I mean, c' mon! That's some customer service right there. I'm telling you. If you've ever been turned away from other dealerships and you feel hopeless, please give this place a try and reach out. I know I sound like a paid advertisement but I'm not and everything I say is true. I've bought from this dealer twice now and each time they were able to get me approved! Thanks Quantum! Keep up the good work!

I don't trust them! ... they lied and they add extra fee. I do not recommend this dealershipread more

My girlfriend and I recently purchased a minivan from Baldwin Auto Sales. The van was clean inside…read moreand out and it had relatively low mileage. They had priced it fairly according to Kelley Blue Book. We had test drove a similar van at another dealership that was actually more expensive and not in nearly as nice shape as the one we bought from Baldwin. They allowed me to have my mechanic come out and do a pre-purchase inspection. The only flaws he found fall under basic maintenance and normal wear and tear on a used vehicle. As the van was already priced under valuation I made them a fair offer on it and they accepted. It was about as clean and easy of a purchase as I could ever expect. By the way, the negative reviews on here made me hesitant to check out the van at all. But when I read the negative reviews on here, they are from folks who either couldn't qualify for financing or bought a vehicle that was really old with high mileage. So complete your due diligence on a vehicle, find out if you can qualify for financing, and have a mechanic check it out before you buy. I did all those and got a great deal.

The automotive market has changed drastically--sub-$10,000 used to buy a solid, reliable car, but…read morethose days are gone. Today's used car buying experience often boils down to three things: Conviction, Conjecture, and Concealment. My experience buying a CBUA inline-5 from Baldwin Auto showcased all three. Concealment: Despite paying above-market price for a vehicle with over two dozen exterior body defects and six damaged interior items, I was willing to accept the cosmetic flaws if the mechanics were sound. Unfortunately, critical issues were hidden: The Battery: Every time we visited the lot, the battery was actively being charged. Right after purchase, it completely collapsed to 4 volts. Fuel Tank Sender: On longer drives, the sender sticks, causing the fuel gauge to drop straight to zero. Our PPI missed it, but an extended test drive would have caught it. Missing Accessories: The spare tire, tire kit, and floor mats were all removed prior to sale. Contract Loophole: Instead of standard disclosure, the 3-day California Contract Cancellation Option (cool-off period) was framed as something sold to us, modified to 5 days for an additional fee. Conjecture: Noticing evidence of a past oil leak, the salesman (Don) claimed, "All engines consume oil," citing broad manufacturer disclaimers as an absolute fact. While some engines do, not all do--presenting misinformed opinions with authority is misleading. Conviction: After sitting on the lot for over two months, the car suddenly had two "other interested buyers" the moment we were making a decision. An incredible coincidence designed to force a quick sale. Takeaway for future buyers: If you are set on buying a specific vehicle from Baldwin Auto, assume there are hidden issues and make it your job to find them. Take a much longer test drive, insist on the standard California cancellation option without inflated fee structures, and be prepared to pay a restocking fee if necessary rather than getting stuck with costly, concealed repairs