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    Prime Auto Solution

    4.6 (50 reviews)
    Open 9:00 am - 5:00 pm

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    Bmw 335i

    These guys are awesome, super friendly and they also were very informative throughout the process and really did there best to get me the best deal possible!

    I had a very pleasant experience with Artem when purchasing my vehicle. Very upfront and professional not trying to sell me on anything unnecessary. I would recommend them for any used car purchases!

    My son and I were looking for a car to participate in local auto cross and track day events. Artem helped us accomplish this task with a mechanically sound and esthetically looking vehicle, it met all our expectations and he did not ever sell the product, he helped with the shipping and upon arrival a body roll sensor was damaged and he helped get resolution with the shipping company. He is a small businessman who is very conscientious and wears all the hats and pulls all the levers, he will get back to you by the end of business day. Give him a little bit of time and he will take care of your needs.

    Ed S.

    This is THE place to buy a car. They were honest and helpful. Personal service that included help with financing and selling our current vehicle. The car we searched for was very specific and we were fortunate to find it at Prime Auto Solutions. They went above and beyond by allowing us to keep our old car there while we sold it. THAT'S GREAT SERVICE!!!

    2017 X5 MSport
    Colin W.

    Just purchased a 2017 X5 from Artem today and the customer service was amazing. When I showed up the car was waiting for me to check out. The deal itself was very straightforward and easy to get through. They have some very cool cars at the dealer and you can tell that Prime Auto Solution has a keen eye for buying well maintained cars. Highly recommended doing business with Artem and John!

    Helen O.

    Outstanding customer service. Everyone been very friendly and helpful. Helped me to pick a right car for me. The whole process went smoothly. Love my new Cayman! Highly recommend this dealership.

    Purchased a 2013 Infinity convertible from Prime Auto Solutions. After looking at several dealerships we made the drive from Orange County to Prime Auto. The car was in perfect condition and the pictures were 100% accurate. The price was very good, especially considering the condition. Artem was our sales person and he was great. No hard sell or pressure but knowledgeable and helpful. We noticed that the dealership seems to be extremely selective over the cars they put on their lot, everything was in excellent condition. The prices were very appropriate so little need to haggle. They know they have good cars and the prices are reasonable and thus the entire experience was pleasurable. I highly recommend.

    They parking yard!
    Zhandos A.

    Prime Auto Solution best dealership I ever had. They have good valuable used cars. Always positive vibe and best customer service. John who's is the manager i believe, very responsible and respectful person, I call them via by phone and John provide me full detail information about the car, explained about my loan and about whole process from applying until you get a car from dealership. Everything so understandable, easy and smooth. Then I asked about test drive, he made appointment right away for me for next day. I came and car was super clean, which was very important for me. Then next day I get a car. Thank you John and whole team of Prime Auto Solution dealership. You guys my dealership for whole my live. Definitely recommend them for everyone who's looking good valuable used cars with affordable price and excellent customer service!!!

    2010 BMW X6M:
    Zachariah A.

    These guys know how to pick high-line cars. Artem and John made my entire purchase painless and stress-free. I got financed at a rate I can live with now. No pressure here. I finally got the rare, BMW X6M I wanted, at a price I seriously was not expecting! Buy here....

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    9 days ago

    Great dealership. Got my car in 2022. Easy, quick & friendly service. Artem was awesome. Will visit again. ​

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    2 years ago

    Good deal good car. Nice guys. No scam just straightforward deal. Really nice S550. Very happy

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    5 years ago

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    3 years ago

    Nice cars very cool guys working here very helpful and friendly as well would love to purchase from them

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    4 years ago

    Business owner information

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    Prime A.

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    4 years ago

    Very nice man, a very easy process. Could not be happier with my purchase! Highly Recommend this business

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    5 years ago

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    4 years ago

    Very nice customer service, very nice people in general. Advice given when choosing bmw selection. Helped me out a lot!

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    7 years ago

    Awesome service by Artem and John!! Great pricing on amazing vehicles. Loved working with them.

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    Page 1 of 2

    Ask the Community - Prime Auto Solution

    Review Highlights - Prime Auto Solution

    I couldn't be more thankful for Artem and John for helping me and my family with the whole car-buying process.

    Mentioned in 10 reviews

    Read more highlights

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    Escondido Auto Super Center

    Escondido Auto Super Center

    4.2
    (321 reviews)

    Best Car Buying Experience I've Ever Had - Hands Down!…read more I can honestly say this was the best car-buying experience I've ever had. Escondido Auto went completely above and beyond from the moment I walked in. Cisco was the sales professional who helped me, and he was incredible. No pressure, no gimmicks, no wasted time -- just straightforward, honest service. He made buying my Tesla unbelievably easy. The entire process took about 45 minutes, and I was driving off feeling confident and excited. They truly had the best prices around, and everything was transparent and smooth. Cisco answered every question, explained everything clearly, and made sure the whole transaction was stress-free. You don't find service like this very often. If you're looking for a dealership that values your time and treats you right, Escondido Auto is the place to go -- ask for Cisco! I'm already planning to come back for a truck in the near future. That's how good the experience was. Highly, highly recommend!

    My family (my dad pictured) recently bought a 2019 Toyota Sienna from Escondido Auto Super Center…read moreand we couldn't be more pleased with our experience. Cisco in sales was honest and straightforward, while also being extremely warm & friendly. When our personal mechanic found a few things wrong with the van, Bernie & the workers in the service center made it priority to fix them all (& kept up communication with us along the way). We could tell that the people at EASC weren't concerned only with making a sale, but with making sure we felt satisfied and secure with our purchase. We'd recommend them to anyone looking to purchase a used car, and will be our first stop in the future.

    Karz Plus

    Karz Plus

    3.0
    (143 reviews)

    Jeremy is that guy. it's been tough trying to get financed for another car, and he made it happen…read more there was slight issues with the car, and he was able to refer me to Pedro at 5 star auto to work it out. my girl is now driving like she's brand new, and i couldnt be more grateful for another chance to effectively work on my credit! thanks again Jeremy for being great and understanding!!

    Buyer beware. We had a very disappointing experience at this dealership (Escondido location),…read morespecifically with a salesperson named Adriana. She was helping our daughter purchase a car, and throughout the process the numbers kept changing. Every time we spoke with her, more costs were added and the price was constantly adjusted. After finally agreeing on a deal, signing day became even worse. Adriana told our daughter that she had to purchase the warranty or they would not sell her the car. My husband directly asked if the warranty was mandatory, and Adriana admitted it was not but she won't sell that car without my daughter purchasing it. However, she then said that if we declined the warranty, they would require an additional $4,000 down payment in order to move forward with the sale. That immediately felt dishonest and extremely misleading. It seemed very clear they were hoping we would not carefully read the contract or question the terms. When we confronted Adriana about the contradictions, she repeatedly changed her story and claimed she "didn't remember" saying certain things. What makes this even more disappointing is that my husband and I previously purchased three vehicles from the National City location and never experienced anything like this. We were always treated fairly there. I strongly encourage anyone considering this dealership to read every document carefully, ask questions, and do not allow yourself to be pressured into unnecessary add-ons. Thankfully my husband and I were there with our daughter, otherwise she could have easily been taken advantage of. If you decide to purchase from this company, I would recommend going to the National City location instead.

    Dan Reed Autos

    Dan Reed Autos

    4.5
    (18 reviews)

    Miguel first of all is a very class act. His office is small and extremely comfortable, clean and…read morejust nice. But he was so wonderful in helping us get into the truck we truly wanted. He was zero high pressure, he was knowledgeable about the truck and he was honest about prices and options and everything. He provided an excellent, personable car buying experience. We were a little stressed because this was a purchase after our vehicle was totaled so we weren't expecting it and the process was easy, quick and nice. He has high quality inventory as well. Thanks so much Miguel and his wife (and Miley the pup), we are very happy with our new vehicle!

    Never had a more worse first car buying experience then this. I had bought a car here and right…read moreaway it had issues. Not even a few days of owning the car there were electrical issues and the car horn didn't work.... They offered to fix it and the car seemed to be running fine up until a few months later I get a check engine light on and the car goes into complete limp mode. I take it to a few mechanics but still after every service is done the cars still seems to not want to turn on or drive over 20mph. I've only owned this car for a year and haven't been able to drive it from May-November due to how many issues there were and the final decision was getting rid of the car in its condition and getting no money back for it. Previous owners of this car had reported a coolant leak to the engine 3 years ago before I had purchased my car from this place, this information was not disclosed to me during the sale. Eventually this issue had led to complete engine failure in the 2019 Ford Escape. Definitely look out for small details like this before purchasing a car here and check the car fax!

    CarMax

    CarMax

    3.2
    (459 reviews)

    I went to this location to buy a Tesla model Y. I was very happy with the car. It only had 20,000…read moremiles and was able to get it for $35,000. My experience went well and I must shout out to Taylor Santiago. Her service is absolutely above and beyond she made what would be a stressful situation into a pleasant situation thank you so much, Taylor.

    I had a bit of a "tale of two experiences" at this location. I recently purchased a 2019 Lexus RX…read more350, and initially, I was ready to give a 5-star review. The sales process was incredibly smooth--no pressure, the paperwork was efficient, and the staff at the Dan Way location were professional and welcoming. However, the "after-care" has been a different story. Shortly after the purchase, a mechanical issue arose that was clearly covered under the 30-day limited warranty. While I expected a quick fix, the service department has made it incredibly difficult to actually get the car in. When there the team could not diagnose the issue and asked to have me return if the issue persists. However; The Challenges: * Scheduling: Trying to get an appointment was a headache. I was told they were "extremely busy" and couldn't see the car for over a week, despite it being a warranty issue on a car they just sold me. * Resolution: While the issue is technically "covered," the hurdle of getting it diagnosed and repaired has turned an "easy" buying experience into a stressful ownership experience. I love the Lexus, but the service side of this CarMax needs a major overhaul in terms of accessibility and customer support. If you buy here, just be prepared for a potential fight if anything goes wrong during your warranty period

    Quantum Auto Sales

    Quantum Auto Sales

    3.1
    (63 reviews)

    This dealer literally is the best I've ever experienced! It started 4 years ago. I landed a new job…read moreand required travel. Before then, public transportation was my mode of transport. By choice. That's another story. But, I had no credit history, no down payment, and saw an ad on Craigslist. A day later, they had me in a vehicle with a very low down payment (that was flexible) and a very low monthly payment. Paid the loan off in 4 years. I now began my journey for another, better, vehicle. Every dealer from South Bay to Carlsbad said no. Went on Craigslist again and ran into the same dealership. Messaged them at 8pm and they replied within minutes. Next day, they had me approved! Not only for the vehicle I wanted, but with a decent monthly payment. Because of my work schedule, I was not able to get to the dealer until the next day (Friday). That evening, I was driving home in MY new (used) vehicle. On top of all of this, the vehicle I originally wanted was at their other dealership in Orange County. They drove all the way there to bring it down to Escondido for me. I felt bad because when I got there, they let me test drive another same year, make, and model vehicle, but wanted this one instead. I still test drove the one I originally wanted but they had no issues with me changing my decision. I mean, c' mon! That's some customer service right there. I'm telling you. If you've ever been turned away from other dealerships and you feel hopeless, please give this place a try and reach out. I know I sound like a paid advertisement but I'm not and everything I say is true. I've bought from this dealer twice now and each time they were able to get me approved! Thanks Quantum! Keep up the good work!

    Again trash A** dealer ship‼‼‼‼‼Been going through it since I purchased this vehicle, which was…read morethis January! Don't understand how you can put your trust into people for them to just screw you over ! I am literally a single mother that needed a vehicle after totaling my last one , I work and go to school and they sold me a trash a** car now I'm paying out of my pocket to fix it .My down payment was 4500$ and for me to fix it is 7000$!!!!! Blowing this dealer up everywhere possible!!!!

    Baldwin Auto Sales

    Baldwin Auto Sales

    2.3
    (150 reviews)

    Stay away from this place I purchased a vehicle on Saturday by Monday a check engine light came on…read morethey had just deleted the code with a scanner and sold me the car like that 0 stars

    The Crooked Baldwin Family. I recently purchased a Jeep…read moreCherokee from Baldwin Auto Sales, and it has been the most frustrating car-buying experience I've ever had. The same day I bought the vehicle, the check engine light came on. I brought it back to the dealership, was told the issue had been fixed, and the very same light came right back on as soon as I got the car back. I was then told to use the $1800 warranty they sold me to get it repaired. I followed their instructions and took it to a Jeep dealership--then was told by Baldwin, the warranty company to take it to another Jeep dealership instead. I even had to pay nearly $300 just to get my Jeep out of the first dealership so I could move it to the second one. My vehicle has now been sitting at the second dealership for six weeks, and I've been without a car for almost two months. The warranty company is refusing to cover the repair because they say it was a pre-existing issue, and I've been told that the code had cleared before I bought it so it is a pre-existing condition.As a result, the repair is now coming out of my pocket--even though I'm still making payments on a car I can't drive And purchased the warranty. I have also been paying for a rental car while these repairs are supposed to be made. Throughout this entire situation, I feel that Baldwin Auto Sales has offered no meaningful help. Based on my experience, I would strongly recommend looking elsewhere if you're shopping for a used vehicle. This has been extremely stressful, expensive, and disappointing, and I don't want anyone else to go through the same thing.

    Prime Auto Solution - usedcardealers - Updated June 2026

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