Service was quick. Portions were well-sized. Now let's get to the bad parts. The place settings were set upside-down at the table. The vegetable medley in my seared ahi was clearly previously frozen. Pasta dishes were undercooked. The waitress didn't clear the bread and bread plates the entire meal. The creme brûlée one person at my table ordered didn't even have the melted sugar coating, and the tiramisu came in *plastic* cups (clearly not from Primavera's kitchen). To top it all off, the men's room a) was out of liquid soap, b) was out of paper towels, c) had a vomit-filled toilet. For one of the only restaurants in town with a classy feel, Primavera needs to step up their game and clean up their act before I'll ever go back. read more

I am going to give one star to show how bad this Mother's Day was for our family. Nicole took care of us, she was wonderful, the only good thing about this place. Everything else was a nightmare. The wait was way too long considering we had a reservation. The food was bland and cold. The dessert was thrown on a plate , a box of Entenmann's would have been better. Long wait time, drive through level food, big prices and unhappy mothers. read more

Food is pretty good but the host in the front end ruins the experience. I've ordered takeout a few times, when I pick it up the host (who has never worn a mask when I'm there) is just rude, grumpy and acts like she hates her job. No name tag but she's older and has dark hair. The host is supposed to make customers feel welcomed, not like they're a burden for ordering your food. Will not be returning for that reason. read more

Eh. My cousins baby shower was here, on a Saturday, brunch-time. The waiters acted as if they were being put-out. Food was just ok. Coffee was cold. Mimosas were good, but had to pay extra for plain OJ for the kids. The party was finishing up before the actual end-time, but the waiters were literally hovering over your shoulder, waiting for you to put your fork/glass/etc down before whisking it away, done or not. So, probably would choose to have a function here, but the food was alright, so I might try it again for dinner. read more

Went there for mothers day brunch today and was not impressed at all...same food as regular brunch and just wasnt good.What upset me the most is that I did message them on Facebook and gave them also 1 star.Their response was for me to go to Olive Garden!! I will never go there again just because of their very unprofessional response. read more

My class reunion started well enough, aside from shlepping out to Millis, which I try not to do. I wanted a booze cruise in civilization, but my classmates overruled that and before I knew it, I had to return to the scene of the crime. I remembered having my Senior Banquet at the Primavera 20 years ago, and I think it was good. But then, I hadn't yet experienced much and I was too young to drink (legally). The first thing, as I understand it from the organizer, is that she was nickle and dimed, frankly, the value for what we paid was a bit sad. The food was a notch below mediocre. The staff was inattentive. There were plenty of people standing around at the venue, but nobody doing anything useful (like getting drinks for people...I guess that costs extra). The biggest problem was the one bartender at the tiny bar. The wait times were unusual. When you did get her attention, she wasn't particularly friendly. More than once I caught this woman with her back to the customers, watching TV. I'm sorry, I thought you were at work. By all means, don't let me disturb your hang time with a martini. I think she got her bartending license at the Boston RMV. At one point she was putting on chapstick too and checking her text messages. It really was like a scene from Restaurant Stakeout. If I had a enough drinks in me I might find it funny, because her work ethic and customer service was a joke. The real punchline was when 10:45 rolled around, we had the place until midnight. In fact, the organizer was told that we could buy over-priced drinks until close. About five people were in line and the bartender was ignoring everyone outside of making a few drinks for the waitstaff. Even if she's a lousy bartender, any decent person realizes she's still alone and has to get the service bar orders squared away for the patrons in the restaurant, so we all wait patiently...for ten minutes. Finally she tells us the bar is closed. I spoke to the owner, and she was not only completely unsympathetic and borderline defiant. She just kept reiterating that the bar closes at 10:45 and wouldn't address any of the other issues. We decided to cut the party short and took it to another business in town (Victory Lane), which despite being a packed bar, managed to outpace the disaster at the Primavera and do so with a smile. If you like good food and a well-mixed cocktail delivered in a timely manner, I strongly urge you to go elsewhere. Primavera's a trainwreck, it's clear the owner doesn't care about her business in the slightest and frankly, that's the point when a business deserves to fail. read more

Buffet style The staff is very pleasant and helpful but they need to update tHe prices for children. Food is very delicious. Not a 5 star because of the pricing for a child. My 3 year old is very picky eater and the Buffett is not child friendly food except for the ice cream Buffett so often she only eats that! And is $18+tip+drink ( holiday pricing). We will think twice about going in for thanksgiving. read more

We had my Dad's 60th birthday dinner here this weekend and everything was excellent. The food was delicious (as were the drinks, go for the Pineapple Old-Fashioned), and the servers and expo all very friendly and attentive. Debbie and the whole staff were very accommodating and I thank them for a great time. Highly recommend. read more

This place catered my wedding 5 years ago. The review is based on the catering: The food and service were amazing. They brought a huge wood grill and cooked 200 fillet Mignon to order. It wasn't tiny fillet either this was five star huge "Capital Grille" style steak with this tasty bacon Au jus type of sauce. The pasta course was a homemade fussili and the pallet cleanser was a homemade lemon Italian ice. The chicken dish was spectacular. Not your average baked stuffed chicken crapola wedding meal. It was a breaded and pan seared chicken breast with a lovely lemon sauce. You could watch them out in the prep area cooking everything fresh. Everything was amazing. All the hor' dourves were great and even the cheese/cracker station and the fruit/veggie station looked lovely. The staff was great and the wedding went off without a hitch. The mini pastry station after dinner was great as well as the way they plated my cake and vanilla ice cream with a rose. They made an outdoor catered 6 course meal look effortless. Jane (I don't know if she still works here) was amazing. She walked me through everything. The tent, tables, chairs, were rented from them as well. The bartenders were great at keeping up with the demand of the all night open bar. They had to have more liquor delivered a handful of times during the night (I warned them my family can drink especially when it is free) read more

I know this used to be a great place in the area for weddings etc. Walking in, it seems like a nice place but it's a restaurant that has the appearance of excellence but without the execution. Both my sister and I had the food hit hard after eating and she got the zucchini noodles and I got grilled chicken which we got because they were light. My mom loved her chicken Marsala so maybe I'll give a second chance but I was really disappointed especially considering the price points. read more

Just try the butternut squash ravioli and the hand cut steak! Amazing!! great prices and great service. THE PATIO IS AWESOME!!! read more

The restaurant has been totally reinvented. New menu and beautifully remodeled. It is really well done. There is a big granite-topped bar with high-top tables when you enter the first part of the restaurant. Classy and cozy. There are two other dining rooms, each with a different name, and multiple outdoor patios. I hadn't been here for a few years and was totally impressed. Extensive menu from apps, salads, sandwiches and many entrees. Prices are very reasonable, making it an option for weeknights as well as weekends. If you haven't tried Primavera in the past year, you should check it out. read more

The food is good here but literally every time I have called to place order for pick they are so rude to speak with on the phone. Every time I've called(I have ordered there a lot) I get a different person on the phone and they are all so incredibly rude. I had a few questions about their Mother's Day specials I needed to ask and the person was making me so upset I almost just cancelled my order right then and there. Believe me, I know it is a trying time but I tend to be EXTRA nice to people especially now not EXTRA rude. I think I'm personally just done with this place now because I just feel I want my business to go somewhere where I'm treated with respect but the food is good read more

This review is for Primavera's Sunday brunch only. But if the brunch is any indication of their meals in general then another review will be forthcoming. Primavera is a very large place, with a separate entrance for functions. The restaurant is divided up into several smaller rooms that give it an intimate feel despite the large numbers of people there. My friend and I were seated promptly and approached by our outstanding waiter, whose name I sadly did not get. With coffees, juice and a mimosa on order, we ventured into the room where the buffet brunch is located. Wow, a large room full of delicious! Starting from the right there was; bagels, muffins and other bread items, scrambled eggs, bacon and sausage, home fries, corned beef hash and eggs benedict. Across the back wall was; a roast beef carving station, two omelet stations and a pancake/waffle/french toast station. Left side was Italian dinner items; chicken piccata, chicken parm, ravioli in sauce, orecchiette in sauce. An antipasti table; marinated mushrooms and artichoke hearts, tomato and mozzarella salad, roasted peppers, olives, green salad, hummus and crostini. And finally a dessert table; make your own sundaes, cookies, cakes and a chocolate fountain with fruits and other things to dip. And the scary part? I'm sure I'm forgetting a bunch of items! Coupled with the (seemingly) 25 cups of coffee that I had, this is the best brunch that it's been my pleasure to enjoy. I thought the $15.95 per person price tag was reasonable considering the selections and the excellent service. I'm looking forward to going back. read more

Fantastic food, awesome prices on family style meals and super easy curbside takeout! You will not be disappointed.

i had the wedding of a lifetime here last weekend. if you are a bride even considering Primavera for your venue, i highly recommend that you visit, meet with Jane, and make it a serious contender. Primavera was the very first (of, like, thirty...) wedding venues that my fiance and i visited when we began planning our wedding about two years ago. to be honest, it's not much to look at when you first drive up; it's mostly parking lot. however, once inside, the space is GORGEOUS. there's a huge, sprawling staircase, with a lovely parlor upstairs. the bar/foyer area is Victorian in style, and very tastefully decorated. there is a patio outside, as well as a fountain, bridge, and gazebo, all perfect for picture opportunities. the grounds are small, but very nicely kept, and there is a ton of greenery, plants, flowers, etc. we were fortunate enough that the weather totally cooperated, and we were able to have our cocktail hour outside on the patio, as well as the fire pits lit as the evening progressed. having worked in the restaurant business myself for a long time, and as a banquet manager for a year, my biggest concern for our evening was the food, and the service. Primavera delivered on both accounts. all of the food was delicious, plentiful, consistently plated, and hot. and the service- it was honestly impeccable. banquet servers are typically not the most attentive, but everyone we encountered at Primavera was friendly, accommodating, and appropriate. working with Jane was by far the highlight of this experience. she was professional, offered guidance and opinions where appropriate, and very responsive. i had a lot of questions, and there was a lot to coordinate, and she was helpful, pleasant, and funny all throughout. planning a wedding is a super stressful experience, but Jane did an amazing job of keeping me on track, in terms of what i needed to get done, when, and giving me every confidence that Primavera was going to hold up their end of everything. i know everyone says their wedding is magical, but i really believe that choosing to hold our wedding at Primavera played an integral part in our guests having such a great time. i cannot recommend this venue highly enough. read more

I'm reviewing Primavera's today. I came here because I had a gift certificate and I wanted to try someplace new. Well, my first clue that something was amiss were the very well-dressed folks hanging around outside. Apparently, there was a wedding going on because the parking lot was full. I was OK with that, but I should have known something was wrong when I went into the dining room on a Friday night and it was almost empty. I chalked it up to the fact that the parking lot was full and folks just decided to go somewhere else. We were seated immediately and ordered drinks (non-alcoholic ones), and for the most part the service was good. The food wasn't bad, though hardly worth the money I paid. I didn't have coffee or dessert, but for two meals and a soda, it was almost 50 dollars!! I had the salmon with clams and my girlfriend had another fish dish. As I mentioned there was a wedding going on, but it seemed that the reception was happening and it was after dinner, because the service was reasonably quick. I'll chalk that up to good luck. The wedding did spill out into the dining room as the drunken bride made an appearance though thankfully she was quickly escorted back into the reception room, before she could ruin an otherwise mediocre dinner. As I said, it was ok, but it was not the place I expected (I expected MUCH more) and odds are I won't be going back because I just don't see the value in the food or the service. read more

Worst Easter Brunch Ever We had a terrible experience on Easter Sunday. There was no parking available and no guidance from the restaurant of where to safely park. It was so crowded and extremely understaffed. The selection and quality of the food was bland and not well maintained. Hair was found in a lot of the dishes. The place was just dirty. Table was not very clean from the previous sitting. Silverware, food, etc were on the floor and not cleaned up. Tables and chairs were so close together, that you had to disturb the table next to you to get up and get your food. For $32. a person, I would have expected more of a selection and a better quality of food. I also would have expected coffee to be included in the cost. The drinks from the bar were overpriced and warm. Overall, it was a very disappointing experience for my family. I definitely will not be returning or recommending this restaurant read more

Awesome service, food and ambience. Lacking music so I played my own and nobody cared! Beautiful outdoor area, best in the area by far. Brittany our server went above and beyond! She is awesome! read more

I think of Primavera for parties and events. I forgot they also have a restaurant. We did takeout and the food was excellent.

I have not been to Primavera in years. I intend to make it a regular stop. Prices were very reasonable. We had the Mussels as an appetizer. The mussels were small but cooked perfect, fresh and with a great sauce. It was just enough to share. A good value for $8. I had the Pescatore, the red sauce was very good. The fettuccini was cooked perfect for me. Sometimes in the effort to go AL Dante, I think pasta is often undercooked. This was firm but tender. I was very surprised at the amount of lobster my dish had. For the prices one would not expect white linen table clothes but it was a very nice touch. Chris our waiter was informative, friendly and offered great service. We had a very enjoyable dinner. read more

While I know Primavera has a venue, my review is exclusive to drop off catering. I got in touch with Briana through another caterer when I was frantically searching for catering options at the last minute for a party at home (my other catering option fell through). When she heard the distress in my voice, she was super empathetic. Not only did she offer to cater but also helped with planning the menu based on headcount/budget and how some items would hold up better than others. Primavera being a large catering company, could have easily refused the request to cater a party of 20 within few days, but they did not. I was a little nervous about ordering with them because I hadn't done any research but the fact that Briana was involved, it felt like it was going to be ok. Well in reality, it was not just ok but exceeded expectations. The food was delivered on time, the quantity was amazing and the quality above par by all means. Everyone was happy at the party and raved about how good it was. For me personally, it was not just about getting the catering help I needed, but the human value of empathy that was displayed. I am big on yelp reviews and if I had seen these reviews I probably would have been very hesitant about ordering with them but I am so glad that I didn't read them. Thank you Briana and Jane ! You helped me make beautiful memories of my event. read more

So I attended a 1st Communion here on 5\29. The room was very nice and you could tell it was just done over. However the tablecloths were not long enough and did not cover the table legs {a bit tacky looking} and the chairs were dirty. If your going to clean up a room clean it up 100% not 65%. The bartender had an attitude and was MIA a few times she also gave the wrong wine not once but twice . read more

My husband and I stopped for dinner on Wed night about 6:30pm. We went to the bar for a seat and were treated very poorly by the rude bartender. She seemed to have an attitude from the minute we asked to sit-down. There was one empty seat and a bar chair pulled away, when we asked to sit down she snapped at us. Needless to say, we left and your restaurant lost our business. People who work in service industry need to be reminded to utilize their customer service skills or find a new career! read more

I recently read a review on this restaurant that was very inaccurate.....the women complained that the bartender that night was rude and abrasive.....this is so wrong,I was at the bar that night and getting ready to pay my bill and leave...a man approached the bar and wanted 2 seats at that moment only one seat was available,the bartender explained that it would be just a few moments for the seats to be available...this man very rudely and aggressively grabbed another chair and placed it at the bar,I was horrified at his rudeness,the bartender graciously explained that he would only have a few minutes to wait,he slammed the chair and stormed out....then had his wife /or partner right a review....wrong....I have always been treated with respect ...I give this restaurant and especially this bartender a 10....she was cool,calm and courteous....thanks....the food and service are great enjoy read more

Just left Primavera's on a wed. night. Services was awful!!!! Waitress left us for a incredibly long period of time. When she did come to our table no apologies, poor attitude. We ordered dessert from one of the bus boys. We had been once prior on another Wed and drinks took a very long time and were wrong when we received them. I find myself wondering if the waitresses resent the inexpensive menu on Wed and are deliberately sabotaging the early bird special so that people will not return. In my case they have succeeded. Will not be back. I'm still baffled that someone could be comfortable giving such terrible service. This is the first and only restaurant review I've ever given. read more

Was super disappointed on my recent attempt to go to Primavera for dinner. Went before the holidays and although had to wait (10-15 minutes top) was pleased with food and prices ($10 Entrees on Wednesday nights). Decided to go back last Wednesday (1/4/2017), great deal for entrees and the food is pretty good too. When we went to the counter to put our name down, the hostess immediately said "NO" and that the wait would be too long. I turned around dumfounded. We then asked again if we could put our name in to wait (isn't it our decision?!) and again were told "No, and that she didn't want to overpromise". The group of 4 waiting in front of us were equally dumfounded by the rudeness from this hostess. Ironically we all ended up at the Medway Café, where we were seated immediately and the food was good, fast and affordable. Don't know that we will be returning in the near future :( Bummer as the deal on Wednesdays is really quite good. read more

We ate at this place on a whim. Well how did we luck out! The food was out of this world. Do not be fooled by its Banquet reputation, this was fantastic food. We had the Newburgh and it was so rich we could not finish, the salad was fresh and the service perfect. Marilyn took great care of us and the food was hot and fresh. Sitting outdoors has become a ritual these days, but the ambiance was very pleasant. GO THERE read more

Have lived in Millis for 15 years and finally made it here for dinner with the family. Gorgeous night so we asked to sit outside on the deck. While the deck is beautiful, it looked a bit unkempt with tables in disarray, empty pizza box on the ground, papers blowing by like tumbleweeds, and a wonderful but unlit fire pit. Not much of an atmosphere out on the deck Our waitress was kind, but forgot our salads that came with the meal. (She was nice enough to give them "to go") Kids liked the pizza, order of fries weren't edible and looked like they had been refried more then twice. Chicken Alfredo dish tasted great with fresh home made pasta and serving was huge. Wife's seafood dish was tasty, but she later complained of stomach issues at home. She won't order it again. Biggest pet peeve, ordered a bottle of Chianti and waitress brought it out already corked?!!! Never saw that one before and will ask to have them do it at the table next time. We're willing to give it another try, as maybe they were having an off night and we hope that they realize the little things do matter - a cheery staff, clean and orderly tables, maybe have that fire pit going on a cool night, servers having full knowledge of menu. We hope they live up to expectations next time!! read more

Can't wait to go back again....my new favorite restaurant. My wife got the chicken saltimbocca and I got the winter grill (which will be taken off menu soon) and we had more than enough food. Between the salads and caprice appetizer everything was marvelous. Since they do hold functions the parking lot is not ideal as no spaces open up read more

Primavera - Chicken Saltimbocca - Italian Near Me - Millis, Massachusetts

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I have been here many many times! I would say that almost every time was great. I have had great meals, got married there, and have have been to other functions there. All experiences have been good except one. Our Mother's Day brunch was a huge bomb! Service was terrible, food was just okay and it really was all around bad! 1 out of 10 ain't bad. Otherwise it would have been 5 stars. read more

We got married here almost 3 years ago. It was beautiful, the food was amazing and the staff was great! We went back here last night to celebrate our anniversary and ended up walking for our before we ordered. We were originally seated at a high top, which was great. There was a function and apparently no bar or wait staff for the function since the entire restaurant filled with people looking for drinks. We moved to another high top because we were surrounded by patrons trying to get a drink. At the next table we were again surrounded. More and more people kept coming into the bar rubbing up against our table while we tried to enjoy our anniversary. Our waitress was annoyed (understandably) by the large crowd. We weren't about to pay $20+ per plate to be sat on by others. I'm so disappointed in primavera and won't return, at least not for a while. read more

So I'm out in the suburbs visiting my family and missing Boston food when they take me to this place- Yum! I ordered the crabcakes and it must have changed because they give you 4 and they're delicious- not the best I've ever had, but definitely tasty. The soft shell crab appitizer special we ordered though was INCREDIBLE. My mom ordered the this pasta dish with tons of seafood (called seafood combo or something like that) and it was delicious- tons of seafood in a yummy sauce. I ordered a duck special over risotto and it was awesome- they cooked the duck perfectly- so if there's ever a duck special, I would highly recommend it. My Dad got the chicken and eggplant parmegian (he gets it every time) and it's also delicious. Basically- great portions, good prices, and it's a diamond in the rough of the suburbs. Oh also, our waitress was a total sweetheart, and the atmosphere is very cosy. read more

Went here on vacation with friends and there was a groupon available for the restaurant so we went. Overall good was delicious I got the frutta di mare spaghetti which had all fresh seafood in it. The staff was pretty nice out waiter James was awesome and always on the ball! read more

After a badly handled dinner issue and poorly trained wait staff I wrote the following letter to Primavera: Dear Primavera: We came in with another couple for dinner last Saturday night, on 4/23/16. I have a couple of complaints to share - First, I was NOT happy with the lobster ravioli entree that I'd ordered. After calling the waitress over I first asked her if I had perhaps gotten an incorrect entree? I explained and I showed her that there were shrimp, but absolutely no lobster. Further the ravioli's, when I opened them up for her with my fork, you could only see cheese filling and particles of what looked to be spinach - No lobster. The closest thing that I saw that possibly looked like lobster were strips of red peppers thinly sliced in the Alfredo sauce. The dish had zero taste of any lobster flavor... Instead, what it was is a shrimp dish with cheese ravioli's in an Alfredo sauce. After explaining my displeasure and questioning if I'd received the correct meal, our waitress left to go ask the chef, and then never came back to the table with an answer - Wrong move! Finally the other gentleman that I was with flagged her down, and said: "Excuse me, but what did the chef say now that we're finished with our meals?" ...We'll she told us that you make all the raviolis here themselves by hand, and that they could not understand why I didn't find any lobster in them? [Ah, perhaps they gave me the wrong raviolis by chance...?] However, that she'd mentioned it to the manager. Not once was there ANY effort by the waitress to ask me if I would like something else instead? Can I take it back and have the kitchen correct it? Or to even say, I'm sorry, but I have now taken your meal off the check - Nothing! I mean, this is Restaurant 101! What probably would have been the correct way to handle this was that the chef should have taken a moment to come out to the table, or that your manager had come over to introduce themselves and ask: "I understand you had a problem tonight..."? And have at least then tried to make it right - NOTHING! Upon leaving, my friend went to the hostess desk and started to explain to them what occurred thinking that one of two ladies was a manager. When I stepped over and joined in the conversation, all we were told were excuses... i.e., "Well it was a busy night, we had several managers and we're not sure who our waitress spoke to... SORRY!" Again, there was no offer to adjust things and obviously no senior manager to speak with! It was a TOTAL FAIL!!! Also want to mention that the four of us were seated at a table along the wall with a padded bench and chairs. The table was accessible from both sides for the wait staff to access and serve. Never have I seen a waitress, and a waitress in training serve people at a table, reaching over and handing food over then other people's plates, or reaching over someone else's meal to great cheese on another plate! You simply never do that! Instead you walk around the table to the other side and serve or clear! This was NOT some diner that we were in! Further when you order a bottle of wine, the server should open it, pour a tasting, allow you to check and make sure the wine is OK and acceptable, before filling the other people's glasses. Also for the hose ordering the wine, you never fill the glass half way up before tasting. Again another "Failure" in training even with the seasoned waitress! Overall I think your staff totally mishandled the overall situation, and instead of the customer being right, I was wrong, and all they did was make excuses for "why" vs. embracing the problem and correcting it - Period! It is obvious that you need to better train your staff in dealing with a situation such as this, as well as your manager's and even your chef! Plus your wait staff needs some better instructions as to proper serving food and wine! Needless to say, I will not be in any hurry to come back anytime soon. But I thought you should know about my very poor experience. Sincerely, JMS read more

I'll never return. I have been to Primavera several times for dinner and for brunch, each time always saying, "I'd come back." Not this time. We had a 1pm reservation for Sunday brunch on Father's Day. We were seated promptly (well, it was empty...apparently a very large had just cleared out). Well, they also cleared out the buffet and there was nothing left but dried out, picked over food. The staff clearly couldn't be bothered to replenish the empty trays and sternos. I had to ask for refills on french toast, a few salads, and fruit at the chocolate fountain (which wasn't so much "flowing" as it was gurgling from the lack of chocolate to flow in it). The pastas looked dried out and crusty. The cookies tasted stale and fresh out of a box. We never got refills on our initial drinks. We had to bark across the restaurant at the bartender for ketchup (as his eyes were glued to the TV). The staff had just disappeared. My husband returned from the buffet to inform me that all the waitstaff was making plates of food and taking them out back to eat! So I went up there and sure enough, I find myself waiting behind 2-3 employees to eat! I complained to the hostess who seemed apologetic and told me she would tell the manager. I told her to send the manager over to our table. e wait. No manager, no check (AFTER our waitress finally reappeared and asked us if we were all done). We packed up and went to the hostess desk and told her we were ready to go and demanded our check. She said she'd get it and that the manager was going to give us a gift card for our troubles. My husband said he didn't want a gift card to a restaurant he didn't plan on returning to. They wouldn't take anything off the bill and still gave us the stupid gift card. They also charged $18.95pp (versus the usual $15.95pp) because its Father's Day (which was NOT on their website, when I called to make the reservation only 2 days before). So I paid extra for all this crap. What a waste of a Father's Day celebration. read more

I write the following having been in the food service industry for 18 years myself and was at the restaurant with three other people, all of whom work or have worked in the food industry as well. 5:45 PM: We arrived for dinner on a Saturday night, there were 4 adults and our 11 month old daughter. We were promptly seated and given menus at which time I asked for a kids menu for our daughter. A few minutes later our server cam by and took our drink order, I did not order a drink because i hadn't had a chance to look at the menu and asked for more time. A few minutes later the girl who sat us came by with the kids menu. We were given bread while waiting for our server to return and I asked the girl who brought us bread if she could place the order for our daughters meal. 5:55 PM: Our server arrived with the 2 glasses of wine. We order all of our food, our daughters food and my drink. We placed the order for our daughters food again as the girl who brought our bread did not have a chance to tell our server about the order. 6:15 PM: Our server returns to our table for the first time since our order was taken with my drink. I was told that the reason this took so long was because she couldn't find the button for the drink in the POS system, I ordered some crazy hot chocolate drink off the menu. At this time I asked where the food was for my daughter. I explained that I was not concerned about the rest of the tables food but that getting our daughter fed was top priority. We had ordered chicken fingers and fries for her with no salt. I was told that the kitchen was very busy and she was sorry. 6:30 PM: I approached the server and asked to pay for the drinks and to cancel our order. Never in my entire life have I left a restaurant before being served any food. In between each of the times noted above when we saw our server she was no where to be found. All I cared about was getting my daughter fed. To wait 35 minutes for chicken fingers and fries is a joke. Had we been able to feed her I am sure we would have stayed but who knew how long it was going to take for her food to arrive. Here are a few other things I noticed during our 45 minutes here. The table to our right had already ordered before we sat down. In a 45 minute span I saw them get served 3 salads and a bowl of soup, non of these items had been cleared and were still on their table when we left. A table to our left sat down just after our first drink order was taken. They were about to have the dinner order taken when I asked for our check. That means that between sitting down and placing their order for dinner over 30 minutes had elapsed. I saw maybe four tables of customers get food over the 45 minutes. When we walked in the restaurant it was less than half full and few people had food in front of them. When we walked out they were about 3/4 full. I cannot say for sure but I think they had a function happening at the same time as we were there. I think that the kitchen couldn't handle it and that the servers for the dining room were also working the function. If I am correct this is a bad business plan and it showed in the dining room. Bottom line here is I would not recommend going here for dinner unless you don't care about how long the service takes. This was a terribly frustrating experience for all of us involved. The worst part of the whole thing is once we left we had to find another option. Well at 6:30 PM on a Saturday night all of the other options were on a wait. Thanks to these guys we had no choice but to order takeout and eat at home. We were offered no apology from a manager on the way out or anyone for that matter. This situation made me feel like i was on the show kitchen nightmares. I was waiting for Gordon Ramsey to come out of the kitchen and tell all the guests that they were closing for the night because no one had any clue on how to expedite a service or even place an order. This place is a straight up joke, a really bad joke that you wish you had never heard. read more

Decent food. Horrible service. We were ignored for 20 minutes before we were seated. They acted like they were doing us a favor. In 90 minutes we had decent apps and soup, but no entree. We waited another 20 minutes before asking for it to go. No apology, no nothing as we walked out the door. One of the worst dining experiences I've had in years. We will not be going back there. read more

Disappointing. Food was "just OK". Definitely not great. Service was slow even though it wasn't busy. No wait for a table Saturday night, I know why not. ! You know what REALLY drives me crazy? It's when a place refills my glass of Diet Coke over and over during the meal, then when I get the bill I find out they're charging for the individual refills. That 's the kind of nickel and dime stuff that Primavera does. read more

Just came from Sunday brunch, It was by far the worst brunch i have been to. arrived 12:30 .waitress was very nice. Proceeded to the buffet,i took small amount of scrambled eggs and fruit, Anticipating the seafood newburg that was advertised. At 12:45 i went to get the Newburg, they were out of it . i moved to the chickenOh! guess what? no chicken. The pasta was dry looking and hardly no sauce. Two of us asked if they would refill. No, was the answer. then to cover themselves. the cook at the carving station came over and outright lied. Saying the cook was making some more newburg. So from 12:45 to when we left. nothing was refilled in the lunch section, So I paid 15.00 for scrambled eggs and fruit. All i can say is word of mouth is thd best advertisement. I don`t know how this place has lasted this long. Martha, Norfolk,Ma. read more