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Primary Pediatrics

3.1 (10 reviews)
Open • 9:00 am - 10:00 pm
Updated 3 weeks ago

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Houston Healthcare - Emory Healthcare

Houston Healthcare - Emory Healthcare

(39 reviews)

I will try not to be too long-winded but I must be honest and thorough…read more I brought my dad here 2 weeks ago due to him feeling as though he may have had a stroke. We made it to the ER at roughly 5:30PM. He was seen in Imaging within 2 min of walking in. After x-rays and CT scans, it was determined he did not have a stroke or heart attack. We were moved to the ER holding area where we were seated in what they call "stalls". The ER Doctor finally comes through and asks a series of questions about heart history. He later tells us he could not go home due to a low heart rate. So we were moved to an actual room at 2:30 AM. Yes, we arrived at 5:30PM! We were exhausted Finally got a room on the main floor. It took 4 days for them to confirm it was Heart Disease. The nurses and techs were nice but some did not come in until an hour or so after their shift. As you know they're working 12hr shifts. Understand they're to get vitals throughout the night but the way they barged into the room with the carts was disrespectful. Mind you they're coming in every 2 hours or so. Communication was very poor. I found myself running behind them for answers. As I stated before it took 4 days before we knew what was causing his kidneys to collapse. I am my dad's point of contact but the nurses and techs were discussing my dad's condition with his siblings. I informed them several times that they are not to discuss any information with them. I guess HIPAA did not matter It was later discovered he was allergic to the CHG wipes. He had a very bad allergic reaction. The nurse was called she looked at us as though she did not understand. I asked that something be done right away. She noted she would contact the doctor The tech came in stated this was unacceptable and that the head nurse should be contacted. The head nurse requested ointment and Benadryl. The nurse had my dad waiting until the 2nd shift came in. If the head nurse had not been notified, the allergic reaction could have been worse I would like to commend the techs Candace, Shelly Ann, Davina, and Heather. They were very attentive and kind. I would like to commend the following nurses: Lillian and Brandon. They were very professional, caring, knowledgeable, and attentive. Very proactive! Emory has taken over Houston Medical Center but it's like they have the name Emory but the work product is not Emory standards. It's NOTHING like Emory in Atlanta This hospital has a long way to go. The rooms definitely need renovations. The walls are overdue for painting and the floors need a thorough cleaning

The one saving grace is that the majority of the staff was fairly kind. I came to the hospital via…read moreambulance due to a fall and concerns of a concussion. I am currently writing this from the ER waiting room where I have been waiting for over 11 hours to get told by a doctor whether or not I have a concussion. The waiting room was basically a holding cell where people would get taken back for a brief time before being brought back in to wait on death row. There were multiple people who informed me they had been waiting 12 plus hours. The most frustrating part is that I know the doctors have my tests results finished as it has been sent to me through an email. However, I still can't leave without confirmation that I am cleared to work. Absolutely insane.

Primary Pediatrics - pediatricians - Updated May 2026

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