Amazing service. Had crown made sameday Staff are very…read moreprofessional in what they do. Top notch quality in dental care.

I needed a root canal & teeth capped & when I arrived the sweet ladies at checkin already had us…read morechecked in for 10am, jan. 16, 2024. In a few minutes a beautiful assistant came to take me back. After I got in the chair she explained I could get up when I needed & go to the restroom. She told me to let her know if I wanted any water, & got me ready in the chair. In a few minutes Dr. Louis Shelton came in & began deadening the first area. Dr. Shelton is the best I have ever been to for doing this pain free. During the 3 hours I was there Dr. Shelton, & 3 different Assistants worked tirelessly to make me as comfortable as possible. They are all simply the best I have ever seen. Most excellent care & office experience ever. My teeth feel great, & I can eat pain free, & feel great. The charge was much less than would have been elsewhere, which is fantastic. My love to all the staff. Ballard Rutherford. Romans 8:28, Joshua 1:9, Eph. 4:32

Their office was closed during this coronavirus pandemic that is sweeping the country, but Dr. Amy…read moreLoden was super helpful with me having seen her previously and understanding that the surgery I needed was pushed back due to the coronavirus outbreak and I've never met or spoken to a more helpful and professional medical physician of any field of medicine. She was able to call in a refill for my antibiotics and even gave me some tips on how to make the over the counter medication taken for pain work more effectively. Nicest healthcare professional I've ever had the pleasure of dealing with. You can't go wrong choosing this dental practitioner for any of your dental needs. She's knowledgeable, understanding, and she treats her patients with a kindness and a heart rarely seen among people in general in my experience. A+

When searching for a new local dentist, and having a problem with a tooth, I requested an…read moreappointment with Loden Dentistry. Spoke with an assistant that informed me I would need to pay over $100.00 just to get the appointment, prior to being seen. She indicated this would go toward my bill. It acted as a deposit and in case I did not fulfill the appointment time. I do not have dental insurance but do have income to support my appointments. I was shocked at this requirement and moved on to another dentist that did not require a prepayment - deposit just to be seen. I realize some people do not meet their appointments but I am not that person. Perhaps $25 like many medical entities but was shocked at this requirement. This will not be my dentist.

My teeth may be brighter, but my wallet is lighter due to the receptionist's error. I am confused…read moreas to why I cannot receive a full refund when the mold takes two weeks to be made and I called to cancel on the second day. The office has stated the issue falls on me simply because I initially agreed to the service, despite the fact that I attempted to cancel promptly. Additionally, the level of care I received was disappointing. When I expressed that I was in pain after the procedure, the staff member assisting me (Rhea, if I recall correctly) showed little concern and simply stated, "It won't last forever," when I asked how long the pain would last. No aftercare guidance or recommendation, such as taking ibuprofen, was provided. Overall, I am very disappointed with this experience and do not anticipate returning beyond picking up the teeth mold I was required to pay for.

I recently moved to the area and needed a new dentist. Every time I drove past Dentistry At Houston…read moreLake, which looks like a movie theater on the outside, I was intrigued. After doing some research, I decided to give this dental office a try. The parking lot is so cute. Each spot has a star, so each customer can feel like a celebrity. When I walked in, I was greeted by a gregarious staff. The decor is fully committed to a theater like experience with a popcorn stand in the lobby that has fresh popped bags of popcorn that you can take with you after your dental services. Each room has a theme. To name a few, there is the Marilyn Monroe room, Wizard of OZ room, Super Heros room, and the Star Trek room. My experience was pleasant during my new patient exam and cleaning. My only complaint is the lack of time management. Upon arrival for my appointment, I was seated in a consultation room and waited for 30 minutes before the dentist arrived. Once we were done there, I was seated in the exam room. I waited another 30 mins minutes for the dentist to start the examination of my gums. The dentist apologized for the delay and said there was a last-minute emergency, which I understood. Once we were done, they told me I needed to schedule the cleaning for another day since all 50 of their dental hygienist go to lunch at the same time, and it was their lunch hour. I explained that I could wait till they came back since I didn't want to have to waste another day coming back and waiting for hours, plus I wanted to purchase new retainers. My cleaning appointment was scheduled for when the dental hygienist returned. Everything went smoothly with the second half of my visit. I had to return 4 weeks later to pick up my retainer. Once again, I waited about 20 minutes after my appointment for the hygienist to come out and get me. Due to the room needing to be sanitized, she ended up handing me the retainer, I tried them on and was done. If I was rating the customer service and friendliness of the staff, I would give this place 5 stars. Everyone I encountered was professional and personable. Hopefully, my next visit in 6 months will not be a all day event.

Always have a good experience with this Dental office. Love the staff and the personal attention…read morethey give all their customers. I recommend Family Dental Associates to anyone looking for Quality Care. They always go the extra mile when explaining procedures or just answering your questions.

I had an appointment. They cancelled it because I never got the texts to "confirm". So, I sat in…read morethe waiting room to be dressed down for expecting to be treated as an adult. In my opinion, I have an appointment until I cancel or just reschedule an appointment. My appointment should still stand. Unless they call me directly to tell me otherwise. They didn't leave voice mail. I want a cleaning every four months, they can't do that, even if I pay for it.

This is the best office experience I have ever had. From the front office to the back, you will…read moresee polite and professor manners.. Ida Slocum

This has been the most pleasant Dentist I've been to. After a long time away they welcomed me back…read morelike I never left. Dr. Braswell's office is truly a great experience and would recommend to anyone seeking proper dental care.

I called Beautiful Smiles to get an immediate appointment, as I was literally dealing with one of…read morethe most horrific pain experiences of my life, due to an exposed nerve in my tooth. The receptionist actually put me on the phone with the owner/Dentist, Dr. Denise Noel. She placed me as a priority and got me in the very next business day. Upon arrival, I knew I would have to complete some paperwork, but because of my pain level, the staff rushed me to the back so the Doctor could start the numbing process in order to get my pain level under control. Dr. Noel took her time, made sure I was comfortable, educated me on the procedure, and she even consoled me throughout the entire process. She was gentle, her hand was steady, and her demeanor was pleasant. Even the atmosphere was calming and welcoming. The staff was gracious, attentive, and kind. Even the paperwork was simple and non-cumbersome. I have NEVER had a dental experience like this. It felt like family! 10 STARS!

On the search for a new dentist. Look no farther...here. PASS…read more They had some horror stories but the recent reviews looked good enough to take a chance on. I called them up and asked if they take my dental plan. Yes, they do. Progress! I explained I had recently seen a dentist who took full X-rays but I decided not to go with that one. As this plan covers only one set of X-Rays per calendar year AND I just had a full set made about six weeks ago, I asked her if I could email them or bring them on a flash drive. No, the dentist likes her own set of X-rays. Under this plan with allowing only one set, I asked what the full out of pocket price would be: $350. No, naw, nope, nein, noway and words to that effect of not going to do it. While dentists don't have to accept This would be a total cash cow of me writing them a check--assuming they accept checks. I can understand if the X-rays were 10 months old but SIX WEEKS? Well, maybe I dodged a greedy dentist who has a big boat payment.

I've been seeing the Bell Dentists ever since I was a child. First it was Bell Sr and now Bell Jr…read more He is the only dentist I will let look at my teeth. I've never been dissatisfied and he has literally saved my life. The office staff are friendly and kind. Very professional.

If you are looking for a new dental home, here it is. They do treat you like a best friend while…read moreyou are there!

Before I saw Dr. Hartwig, I hadn't seen a dentist in roughly 4 years due to a mixture of equal…read moreparts apathy, finances, and... of course... fear. This creates a recipe for what I call Disaster Mouth (pairs perfectly with Disaster Body if you also avoid the doctor). Needless to say, I was embarrassed and nervous before I finally made an appointment, but as soon as I walked into the office, all my trepidation and worry melted away at the warm and caring environment I was welcomed into. My awkward jokes were received with laughs as opposed to the usual blank stares I get, which was nice. The environment feels a lot more like you are visiting with good friends who just happen to really care about your teeth. Miss Debbie, who cleaned my teeth, made me feel more like I was at the spa getting a facial, only for my teeth. Tiny, little teeth facials, if you can imagine. Dr. Hartwig explained what was going on with my teeth due to years of maintaining a diet of mostly cake and candy, and gave me hope that my teeth wouldn't yet fall out of my head now that we have an action plan and a consistent maintenance schedule. At the end of my visit, I did not have to peel myself off of the chair due to me losing my body weight in sweat from the pain and anxiety I have experienced with previous dentists and hygienists. I was relaxed, happy, and dry as a bone. I went back the following week for some fillings, and the experience was just as pleasant as the first one, even though there were scarier instruments involved. Typically, even a minimal amount of pain is expected when receiving a giant needle to the gums, even with the most skilled hands, and I was prepared for that, but Dr. Hartwig performed some type of magic in which I did not feel any pain, whatsoever; not even a pinch! She was able to quickly drill and fill not just one but two of my teeth, with no pain or discomfort at any given point. Dr. Hartwig and her staff are nothing short of miracle workers in every capacity; they have managed to minimize the stress that often accompanies visits to the dentist, and have transformed it into a fun, pleasant event that makes you feel like you're winning at adulting. I've stopped eating cake for (most) dinners, and am so grateful to have found Dr. Hartwig and her staff, and look forward to my next and every visit with this amazing team.

The Best Dentist, my wife and I have ever experienced. Very professional Staff and office. I can…read moregive her the highest recommendation without reservations. As a diabetic, my teeth have become more important than ever before, I have complete faith & confidence in her ability and professionalism. New people to the area can have complete confidence in Dr. Hartwig - a true professional.