I had an excellent experience with this office. I saw NP Tiffany Carswell and I was very pleased…read morewith my visit. She took blood work on me and I had an EKG done. She referred me out to. Cardiologist. I also gave a urine sample. She extensive notes on my health and scheduled me for a follow up visit. For the first time in many years I felt I had good visit with a medical professional. Ms. Carswell listened to me. I did not feel rushed. I was reading the comments below and I am surprised this place is fee based. I have insurance, and I earn enough to not be subjected to any income based pricing. However even being fee based the patients get an excellent quality of care if they all recieved the same level of care I did. In all honesty, fee based or not, I'd choose this clinic over other medical offices that are not fee based. I had a better, more through, visit here than I've had anywhere else in years.

I called the office to schedule an appointment, only to be on hold for 15 minutes then sent to…read moretheir voicemail. The recording playing throughout said "one of our team members will assist you, there are 2 callers ahead of you" then there was one caller left, then I was sent to voicemail. The front office also cannot figure out how to bill the correct insurance I have. As far as how being seen by the doctor goes, I've waited 30-45 minutes in the patient room to see the doctor. The last time I went, he said he would have to research if there's any medicines he can prescribe that don't interact with what I currently take. He seemed rushed, probably because he was so behind, but I never did get that prescription. All in all, unless you get lucky, this place will waste A LOT of your time.

as someone with lots of health issues, I have been in a lot of urgent cares, ERs, and specialist…read moreoffices. as far as urgent cares go, this one is by far the best one I have been to. their waiting chair are comfortable, their doctors are understanding and will work with you, as opposed to doctors and nurses that "know what's best" for you. my experience here was by far the best I've had in as far as I can remember. I cannot recommend this office enough.

I have never been in and out of this urgent care in less than 3 hours. It is absurd to wait over an…read morehour just to be seen. Flu tests take 15 minutes to come back conclusive and it took an hour and a half for them to come back after testing me. I wish I could give them 0 stars it's ridiculous.

It started out my wanting to schedule an appointment and was just assigned an appointment date…read morewithout anyone ever calling or acknowledging if the date is good. Just sent over an email telling me that is when the appointment is. Who does that? Here I see. Actually this date was not good but I was gonna work with it because no one ever answers the phone!!! Check in girl needs replacing. This is not how you handle a front office. How can you even schedule/reschedule if no one ever answers or even do a required pre-screening? If this is how the process is prior to going to an appointment, I do not want to witness what it is like being at an appointment. Appointment cancelled!!! Healthcare sucks so badly. It's sad but true. It's not going to get any better either.

I rather be seen by a veterinarian. These people don't answer calls nor respond to messages left…read more They prefer to redirect patients on limited income to different doctors because they can't examine a knee. Their care for existing patience is non-existent and if you stay healthy and only see them when needed they refuse because they "haven't seen you in a while". They prefer limited income patients too stupid to be mindful of their own abilities to reduce expenditure so that they can get paid for visits that are frivolous, except to their pockets. These are "care" professionals but another machine for making money over actual care.