I haven't been here since Peach Tree took over Apple Care. I came for a follow up. I was blown away…read moreat the outstanding professionalism and customer service at this location. I usually go to Med Stop in Bonaire, but there is no comparison. The doctor on staff today was Dr. Monde-Jones. I apologize that I cannot remember the nurse that assisted me, and her name does not appear on my paperwork, but both were fantastic. The nurse was thorough in the questions that she asked, and actually listened to the responses. Dr. Monde-Jones continued by asking next-level questions that allowed her to formulate the best care plan for me. A times I felt as if I was talking too much because I'm not accustomed to physicians and medical professionals actually listening so intently without interrupting. Dr. Monde-Jones was very personable and I really wish she could be my Primary Care Physician. Yes, I asked several times but unfortunately she cannot. Regardless, the knowledge and guidance that I walked away with will help me make informed and confident decisions with regards to the direction I take with my medical care. I highly recommend Dr. Monde-Jones and the nurse that was on shift 7/26/2025 at 1030 hours.

I visited an Urgent Care clinic for the first time in my life today, and I'm so glad it was here…read more The receptionist was wonderful, funny, friendly, and she made me comfortable right away. The doctor and nurses in the back took great care of me and took the time to talk to me and acknowledge my issue with the very best care. I hope I don't have to go back, but if I do I'm definitely going here!

This used to be the place I'd go. I've never had a problem before. Everyone was nice. Today, I went…read morein for an issue that I had also had a few years ago. I have no insurance, I'm self paying... ($120.00). The reason I went here is because they helped before. I assumed they would pull my file and see what they did before... Nope. I think I was seen by a doctor... She was dressed like a nurse. The prescription she called in for me cost $200. The pharmacist said he could find the same thing for cheaper. He found it for $10. When I was seen a few years ago my problem was fixed right away as soon as I used my prescription. I received my prescription it was something I could have bought over the counter. I'm still having the same issue I was this morning with no relief and $120 in the hole. I feel I was scammed.

Me and my husband have both been seen by doctors here; a couple of years a part. I came here…read morebecause it was after hours and I couldn't get in to see my regular doctor; my husband came because he couldn't get an appointment with his regular doctor and was in a lot of pain with his back. Both times, when we saw our regular doctors, we were told the prescribed medication would not have any effect on the problem. We were seen by two different doctors at Apple Care. Don't waste your time coming here. On a positive note the staff was very nice and friendly.

This is one of the worst rural area Hospitals to come to here is the reason why so read this with…read moretissues if you have them. Back in September of 2021 my father went in because he couldn't breathe to good so I took him here because it was closeby to where we live. The doctor did a bunch of blood test and covid test and it did come back positive for Covid and Pneumonia at the same time, The doctor admitted my father but here's the sad part they would never feed him, or give him any fluids or take care of so my father's health got worse about a few days later my father gained his angel wings early morning the next day. The doctor would never call around the Hospitals in the area or far away to see if they have any open beds they could transfer my dad to. We asked why the doctor never checked up on my father to see if he needed anything the nurse said she doesn't know. The doctor never called to update us at all except for us when they told my mother that my father had past, He never called us with any updates or nothing. The doctor didn't even spoke in person to my mother when she went to the Hospital to get his belongings the staff claimed the doctor was too busy? To me and only to me this Hospital needs to be addressed with better Hospital practice, manors and etc.

The old lady at check in with ugly gold brown hair in the front was not the nicest. Her look was as…read moresharp as a knife after I told her NOTHING when she ask me what I was going to pay. Listen honey I know it may hurt your feelings when we say we are not paying anything today but that's just what it means. I had already spoken to someone on the phone about this whole ordeal only to be hounded once again. Maybe you should make better notes in the system. Now how adamant was she? On my way out, she ensured to have someone stop me to hand me a good faith estimate. Go sit your old ass down. I've already got one of these. Save ink! They bill us prior to even being seen. That's why there are so many sick people in the world. They get bills before even being seen. I started not to come to this facility. No wonder you have low stars. Things just don't get any better, do they? On the flip side, Jenna in imaging that did my ultrasound was fantastic. I appreciate you so very much. Sorry her great professionalism alone couldn't make this review have more stars.

PA Rasmine Baker was very unprofessional, & has no respect…read morefor the military & what we do! Mind you this office walls are super thin. PA Rasmine Baker was literally making fun of my conditions today & said out of her own mouth "he's only trying to get disability." This office is a joke I wouldn't recommend to anyone ESPECIALLY military.

Horrible experience for both my husband and I. Getting prescriptions filled is a joke, they are…read moreincompetent and don't listen. You get NPs most of the time but keep in mind you are still charged for a doc. Doc is usually on his computer. A lot of the time they don't answer the phone, when it is answered its a recording. Once we called during regular hrs and the recorder said they were closed to call back during regular hrs. When we finally were able to question they said it was lunch break and the recorder said that. nope it did not but in the next hour it was changed. Better to find a office with a more professional demeanor and one that listens...

I will try not to be too long-winded but I must be honest and thorough…read more I brought my dad here 2 weeks ago due to him feeling as though he may have had a stroke. We made it to the ER at roughly 5:30PM. He was seen in Imaging within 2 min of walking in. After x-rays and CT scans, it was determined he did not have a stroke or heart attack. We were moved to the ER holding area where we were seated in what they call "stalls". The ER Doctor finally comes through and asks a series of questions about heart history. He later tells us he could not go home due to a low heart rate. So we were moved to an actual room at 2:30 AM. Yes, we arrived at 5:30PM! We were exhausted Finally got a room on the main floor. It took 4 days for them to confirm it was Heart Disease. The nurses and techs were nice but some did not come in until an hour or so after their shift. As you know they're working 12hr shifts. Understand they're to get vitals throughout the night but the way they barged into the room with the carts was disrespectful. Mind you they're coming in every 2 hours or so. Communication was very poor. I found myself running behind them for answers. As I stated before it took 4 days before we knew what was causing his kidneys to collapse. I am my dad's point of contact but the nurses and techs were discussing my dad's condition with his siblings. I informed them several times that they are not to discuss any information with them. I guess HIPAA did not matter It was later discovered he was allergic to the CHG wipes. He had a very bad allergic reaction. The nurse was called she looked at us as though she did not understand. I asked that something be done right away. She noted she would contact the doctor The tech came in stated this was unacceptable and that the head nurse should be contacted. The head nurse requested ointment and Benadryl. The nurse had my dad waiting until the 2nd shift came in. If the head nurse had not been notified, the allergic reaction could have been worse I would like to commend the techs Candace, Shelly Ann, Davina, and Heather. They were very attentive and kind. I would like to commend the following nurses: Lillian and Brandon. They were very professional, caring, knowledgeable, and attentive. Very proactive! Emory has taken over Houston Medical Center but it's like they have the name Emory but the work product is not Emory standards. It's NOTHING like Emory in Atlanta This hospital has a long way to go. The rooms definitely need renovations. The walls are overdue for painting and the floors need a thorough cleaning

The one saving grace is that the majority of the staff was fairly kind. I came to the hospital via…read moreambulance due to a fall and concerns of a concussion. I am currently writing this from the ER waiting room where I have been waiting for over 11 hours to get told by a doctor whether or not I have a concussion. The waiting room was basically a holding cell where people would get taken back for a brief time before being brought back in to wait on death row. There were multiple people who informed me they had been waiting 12 plus hours. The most frustrating part is that I know the doctors have my tests results finished as it has been sent to me through an email. However, I still can't leave without confirmation that I am cleared to work. Absolutely insane.

Staff is very friendly and professional. I have…read moreexperienced awesome service. They do a great job explaining results.

This place is amazing... great care and really on top of things and always willing to do anything…read moreto help get to the bottom of everything! Great with the whole family and all types of care. Also, love the fact I can always get someone to answer the phone and call back if needed.

I love Dr Niebaum! Staff is great. They always answer the phone and are helpful! They always get us…read morein when there is something going in and Dr Niebaum is great at explaining everything.

From the owner: We treat children frombirth to age nineteen. Our office…read moreprides itself on treating our patients like family. Our goal has always been to provide the best medical care available in the most comfortable, caring environment.