I haven't been here since Peach Tree took over Apple Care. I came for a follow up. I was blown away…read moreat the outstanding professionalism and customer service at this location. I usually go to Med Stop in Bonaire, but there is no comparison. The doctor on staff today was Dr. Monde-Jones. I apologize that I cannot remember the nurse that assisted me, and her name does not appear on my paperwork, but both were fantastic. The nurse was thorough in the questions that she asked, and actually listened to the responses. Dr. Monde-Jones continued by asking next-level questions that allowed her to formulate the best care plan for me. A times I felt as if I was talking too much because I'm not accustomed to physicians and medical professionals actually listening so intently without interrupting. Dr. Monde-Jones was very personable and I really wish she could be my Primary Care Physician. Yes, I asked several times but unfortunately she cannot. Regardless, the knowledge and guidance that I walked away with will help me make informed and confident decisions with regards to the direction I take with my medical care. I highly recommend Dr. Monde-Jones and the nurse that was on shift 7/26/2025 at 1030 hours.

I visited an Urgent Care clinic for the first time in my life today, and I'm so glad it was here…read more The receptionist was wonderful, funny, friendly, and she made me comfortable right away. The doctor and nurses in the back took great care of me and took the time to talk to me and acknowledge my issue with the very best care. I hope I don't have to go back, but if I do I'm definitely going here!

Beware. This is not an urgent care. You will get a bill for hundreds of dollars months later as…read morethey will bill it as an Outpatient hospital visit. Clearly on their website they "claim" to be an urgent care but will bill the visit as a hospital visit. Do not visit any Houston Healthcare's so called Urgent Care Clinics unless you want to pay hundreds of dollars. I called to dispute this with the billing office and got no where. Clearly since they have a new strategic partnership with Atrium Health they are picking up Atriums sneaky ways to make money. Beware!!

THIS IS NOT AN URGENT CARE. - PLEASE READ TO SAVE YOU HUNDREDS OF DOLLARS!…read moreDespite being labeled as such, it operates as an 'outpatient urgent care', leading to hospital-level charges. The billing department's lack of clarity and evasive responses left me frustrated. Attempting to understand their justification for hospital-level fees, I was met with ambiguity, emphasizing that, despite offering urgent care services, Med-Stops are not classified as an urgent care. Avoid Houston Care Medical altogether, they're unprofessional, deceitful, and don't care about their patients at all. This tiny building does not offer anything other than urgent care services not hospital level treatment. We were not charged a co-pay upon arrival as it was "late and they were shutting down the computers". Mind you it was only 7pm and they close at 9pm. Went for a Covid/flu test and later was billed as if I were dying in a hospital. What a joke.

It's pretty bad when you see the PA on Monday for a sinus infection and he says he is going to call…read morein a prescription for you. On Wednesday you have to call back and leave a message for the nurse that it was never called in. By Friday, you have neither heard back from the nurse and the script was never called in. NOT impressed at all. I will never go back there again.

I have left over 6 messages for someone to call me back over a 4 day (not including weekend)…read moreperiod. I had to go IN PERSON to get my son's COVID results because no one would call me back. The response when asked if they return phone calls? "I'm real busy today". What about the other days? The staff is nice, but customer service needs some work. Even left messages at the Savannah corporate office. No return call. Get your COVID tests at CVS. I got my results in less than 2 days.

Easy process, short waiting times and great care. They are my "go-to" doctors as it's become…read moreincreasingly difficult to get in to see my own doctor on short notice.

The front desk receptionist was funny and very friendly. I didn't get her name but she made the…read moreexperience all the better. I was comfortable and helped throughly. The nurses inside who evaluated my foot was very kind to check up after I left my appointment, which I appreciated. The doctor who saw me, he provided a clear explanation for everything he was doing. I trust their work and I am grateful for how thorough they are in their work.

The employees are very unprofessional. They start laughing while you're talking to them about what…read moreis going on and have a smirk on their face the whole time. Their prices are not cheaper than AppleCare but the level of professionalism is far, far worse. Go to AppleCare in Houston Lake if you want to be treated with a sense of respect.

I tried them today for the first time and I was very impressed. Everyone was extremely friendly and…read moreencouraging. Having your plans put on hold due to COVID-19 exposure sucks. Their medical knowledge and level of care was wonderful.

This used to be the place I'd go. I've never had a problem before. Everyone was nice. Today, I went…read morein for an issue that I had also had a few years ago. I have no insurance, I'm self paying... ($120.00). The reason I went here is because they helped before. I assumed they would pull my file and see what they did before... Nope. I think I was seen by a doctor... She was dressed like a nurse. The prescription she called in for me cost $200. The pharmacist said he could find the same thing for cheaper. He found it for $10. When I was seen a few years ago my problem was fixed right away as soon as I used my prescription. I received my prescription it was something I could have bought over the counter. I'm still having the same issue I was this morning with no relief and $120 in the hole. I feel I was scammed.

Me and my husband have both been seen by doctors here; a couple of years a part. I came here…read morebecause it was after hours and I couldn't get in to see my regular doctor; my husband came because he couldn't get an appointment with his regular doctor and was in a lot of pain with his back. Both times, when we saw our regular doctors, we were told the prescribed medication would not have any effect on the problem. We were seen by two different doctors at Apple Care. Don't waste your time coming here. On a positive note the staff was very nice and friendly.

Do not recommend Dr Juan Velazquez as he is unresponsive and completely ignores patients while…read morecharging for care that he never provided.

Got seen quickly as a walk in. Didn't wait long for test results and got my prescription. All the…read moreladies here were so sweet and helpful. They accept Veterans healthcare in network.

I visited the urgent care facility for a sick visit, and I was impressed by the doctor's patience…read morein listening to my symptoms and concerns. While waiting to be seen, I had the opportunity to grab some snacks and coffee, which made the short wait time quite enjoyable. The office itself was clean and had a relaxing atmosphere. I would highly recommend this urgent care facility to others in need of medical attention. It has become my go-to place for urgent care in the city.. This is my go-to urgent care in the city

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