This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This medical office has gone down hill. They don't know what they are doing. There are a lot of…read moreother doctors in Macon. Don't waste your time going to Vineville Internal Medicine. I have been patient there for over 5 years and their operation practices get worse every year.

Great urgent care. I've been there twice. Great…read moreservice. Online forms can be completed to speed up the check in process. Desk clerk - nice and friendly. The interior decor is very clean and modern. New establishment. Short wait time. Competent workers. Get seen in am appropriate amount of time. I'd recommend this location - watson blvd

I haven't been here since Peach Tree took over Apple Care. I came for a follow up. I was blown away…read moreat the outstanding professionalism and customer service at this location. I usually go to Med Stop in Bonaire, but there is no comparison. The doctor on staff today was Dr. Monde-Jones. I apologize that I cannot remember the nurse that assisted me, and her name does not appear on my paperwork, but both were fantastic. The nurse was thorough in the questions that she asked, and actually listened to the responses. Dr. Monde-Jones continued by asking next-level questions that allowed her to formulate the best care plan for me. A times I felt as if I was talking too much because I'm not accustomed to physicians and medical professionals actually listening so intently without interrupting. Dr. Monde-Jones was very personable and I really wish she could be my Primary Care Physician. Yes, I asked several times but unfortunately she cannot. Regardless, the knowledge and guidance that I walked away with will help me make informed and confident decisions with regards to the direction I take with my medical care. I highly recommend Dr. Monde-Jones and the nurse that was on shift 7/26/2025 at 1030 hours.

As a registered nurse that is involved in using this hospital for subacute care in L-tac, I would…read morehighly recommend this facility. Kenneth Williams is always professional and very helpful. I have heard from multiple patients and family members that the care from everyone there has been excellent. The results for many speak volumes to the excellent post acute care. All patients return to their maximum potential. There is no place like home. But this is the best place if unable to go straight home for your loved one.

I went to check on a patient for a family member, and this was my first time walking into this…read morefacility. It was very clean and quiet. The staff were nice that I spoke with. The type of care being delivered I can not review as I was not witness to that. However, the patient did say he felt the best he had ever felt since he had been there, so that speaks volumes.

7+ hour wait, even after all other guests had left. Came in for a sports physical. Staff stubborn…read moreand not welcoming, they did not seem to understand their own procedures or policies, rude and passive aggressive.

Got in fast. Wait for Dr a long time even to was the only one there. Dr saw me for 3 minutes nurse…read morehanded me a piece of paper showing a diagnosis no one explained to me and told me to go get some prescriptions. Still having issues from my injury but won't follow up with them.

My husband had his yearly appointment recently at CHCS in Macon. When Laquita Holloway opened the…read moredoor to call him back his face lit up! Laquita always brightens his doctor visit with her kind and caring personality Dr. M Patel was great too. Thank you for giving my husband great care!

Although they portray themselves as caring for a patient's health, they are far from it. Refusing…read moresimple requests from a disabled patient for a brace, they pass it on to a sports medical doctor review before hand. Instead of their own capabilities they wanted a limited income person to spend additional money on something as simple as a knee brace. And now, with prescriptions that a person has taken regularly for years (from this doctor) for diabetes, we have had to spend from our limited income because they wont answer phones, or messages left behind. We started calling 2 weeks in advance and still nothing. Even the pharmacy called them multiple times and got nothing. They are woefully arrogant, seriously incompetent and if anyone needs a real doctor - DON'T GO HERE!

I have never been in and out of this urgent care in less than 3 hours. It is absurd to wait over an…read morehour just to be seen. Flu tests take 15 minutes to come back conclusive and it took an hour and a half for them to come back after testing me. I wish I could give them 0 stars it's ridiculous.

as someone with lots of health issues, I have been in a lot of urgent cares, ERs, and specialist…read moreoffices. as far as urgent cares go, this one is by far the best one I have been to. their waiting chair are comfortable, their doctors are understanding and will work with you, as opposed to doctors and nurses that "know what's best" for you. my experience here was by far the best I've had in as far as I can remember. I cannot recommend this office enough.

I recently moved to the area and needed a new primary doctor. I did some research, and after…read morelooking at reviews on several practices in the area, I finally found Houston Family Care at Houston Lake, Dr. Izzo. I called and was able to get an appointment for the following week. The lady who scheduled my appointment was very friendly and told me she would mail me my new patient paperwork to fill out in advance of my appointment to save time. The paperwork took a long time to fill out, so I'm glad that they mailed it. Parking is plentiful, so there were no issues finding a spot. The receptionist was friendlyish. Once you get past the front desk, the staff is very friendly. I was taken to the back within 10 mins of my appointment time. All of the nurses that I interacted with had great personalities, and they made me feel very comfortable. The nurse took my vitals and gathered information for the doctor. I sat in the room and waited for 30 mins to an hour for the doctor to come in. Doctor Izzo has great bedside manners and is very knowledgeable. He took all of my concerns seriously and set up referrals for everything we spoke about since I needed all new doctors. I'm pleased with my new doctor's office and physician. I would recommend this practice.

While I have no complaints about the front desk staff, I have had a new psychiatrist assigned to me…read more4 times since 2020, each one leaving or moving on in their residency. Each one has been kind and helpful but starting over with my life story again and again is frustrating and delays my recovery. Seeking a doctor elsewhere currently.

I used to see an endocrinologist here years ago but this time I was referred to a pulmonologist. I…read morebegan to fill out the paperwork and came across the statement all bills are to be paid out in 120 days or it will be turned over to collections. I called to verify was the information correct as I feel that as long as regular monthly payments are made that should be sufficient. Whose to say how much a bill will end up being especially at a specialist! As a healthcare professional of 20 years, it saddens me and I been realized a long time ago why people choose not to see doctors. This is added stress to their situation to worry about paying bills sometimes especially within a specific time frame. Healthcare went down years ago. I updated this review for this facility from 1 star to 3 stars because I received a letter a few weeks later from someone who took the time to reach out and that was thoughtful, but I still have yet to go.