I will try not to be too long-winded but I must be honest and thorough…read more I brought my dad here 2 weeks ago due to him feeling as though he may have had a stroke. We made it to the ER at roughly 5:30PM. He was seen in Imaging within 2 min of walking in. After x-rays and CT scans, it was determined he did not have a stroke or heart attack. We were moved to the ER holding area where we were seated in what they call "stalls". The ER Doctor finally comes through and asks a series of questions about heart history. He later tells us he could not go home due to a low heart rate. So we were moved to an actual room at 2:30 AM. Yes, we arrived at 5:30PM! We were exhausted Finally got a room on the main floor. It took 4 days for them to confirm it was Heart Disease. The nurses and techs were nice but some did not come in until an hour or so after their shift. As you know they're working 12hr shifts. Understand they're to get vitals throughout the night but the way they barged into the room with the carts was disrespectful. Mind you they're coming in every 2 hours or so. Communication was very poor. I found myself running behind them for answers. As I stated before it took 4 days before we knew what was causing his kidneys to collapse. I am my dad's point of contact but the nurses and techs were discussing my dad's condition with his siblings. I informed them several times that they are not to discuss any information with them. I guess HIPAA did not matter It was later discovered he was allergic to the CHG wipes. He had a very bad allergic reaction. The nurse was called she looked at us as though she did not understand. I asked that something be done right away. She noted she would contact the doctor The tech came in stated this was unacceptable and that the head nurse should be contacted. The head nurse requested ointment and Benadryl. The nurse had my dad waiting until the 2nd shift came in. If the head nurse had not been notified, the allergic reaction could have been worse I would like to commend the techs Candace, Shelly Ann, Davina, and Heather. They were very attentive and kind. I would like to commend the following nurses: Lillian and Brandon. They were very professional, caring, knowledgeable, and attentive. Very proactive! Emory has taken over Houston Medical Center but it's like they have the name Emory but the work product is not Emory standards. It's NOTHING like Emory in Atlanta This hospital has a long way to go. The rooms definitely need renovations. The walls are overdue for painting and the floors need a thorough cleaning

The Most Disappointing Hospital Experience I Have Ever Had with My Daughter. My daughter has type…read moreone diabetes, and occasionally, she experiences diabetic ketoacidosis. The symptoms include high blood sugar, extreme fatigue, severe difficulty speaking or walking, and frequent vomiting of food or drink. We decided to seek treatment at Emory Hospital because our parents had used it, and we had heard positive feedback. Regrettably, that was the golden era of the past. Upon arrival at 2:00 PM, we were left in the waiting area, with our daughter unable to walk or maintain food intake. Approximately an hour later, we were called back and had her temperature, blood pressure, and blood drawn, only to be returned to the waiting area. We spent another hour waiting, during which they attempted to insert an intravenous (IV) line. After five unsuccessful attempts and an additional attempt for a blood gas test in her wrist, we were placed in a hallway for an hour. They then decided that she required a computed tomography (CT) scan. I observed numerous individuals in the waiting room receiving CT scans during our stay. We were subsequently moved to the CT scan waiting area for two hours. Finally, they retrieved my daughter for her CT scan and directed her to a second waiting area for another hour. After the CT scan, we were returned to the waiting area. The lack of patient care was astonishing. The inadequate number of rooms and beds for their patients was unacceptable. After spending another two hours in the waiting area, I approached the window to inquire about the admission of my daughter. They informed me that admission was possible. When I asked about the time, they stated that they did not have any rooms or beds available. They explained that Emory Hospital in Atlanta was fully booked and could not transfer patients. Finally, I spoke with an individual who escorted us back to take my daughter's blood sugar and request that a physician assistant administer insulin. Upon our return, we were relieved that our daughter would be able to rest and move out of the wheelchair. However, our hopes were dashed when we discovered that there were no beds available. It is important to note that we were in a hospital setting. I have never experienced such a lack of medical attention or respect. We were assigned a room with a chair and a curtain that separated us from another patient. This limited our sitting area to approximately four feet. The lack of respect displayed towards us was appalling. Around midnight, my daughter requested to leave the hospital against medical advice. This incident further solidified our decision to seek care at any hospital other than Emory. Even a veterinary clinic, where pets receive more respect and attention.