1. Primary Pacific Cleaning

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Primary Pacific Cleaning

4.4 (45 reviews)
Open • 9:00 am - 10:00 pm

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Services - Primary Pacific Cleaning

Deep cleaning

Move-in or move-out cleaning

Commercial deep cleaning

Primary Pacific Cleaning Photos

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Recommended Reviews - Primary Pacific Cleaning

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Reviews With Photos

My refrigerator left spotless after a job well done
Hilary A.

I wish I wasn't in a rush, I would have taken a lot more before and after pictures of my apartment. Anyways, I respect the fact that this cleaning company is run by a young, hardworking entrepreneur. I needed a cleaning company to help me clean my apartment on such short notice as I couldn't do it myself as I had so much on my plate. Kamalanis company came highly recommended by a coworker of mine, and I am glad I went with her. I made an appointment, and not only did she show up on time, she walked through the entire process with me as if it were a walk in the park! I was so stressed that I wouldn't get my apartment cleaned before moving out but she came through... On the day of clean up, she did exactly what she said she would do and more!! I left her and her team to do their magic and when I returned about 4hrs later to check on them, I could barely recognize the place because it was incredibly clean!!! I can't thank her enough for making this stressful time a lot more bearable!!! Thank you so much, and I would recommend this company to everybody!!! Get your moneys worth and give them a call !!!

The very dirty water
Brianna M.

Moving back into my old room, that only had geckos residing in it for the past three years! I was in need of a really good carpet cleaning. I didn't have much stains but I was certainly not going to let my almost two year old reside in that room without it. So impressed with how much dirt was really pulled up! I'm so happy with the results and even though we thought there wasn't that much dirt getting pulled up, the water that was dumped out would suggest otherwise! Thank you so much for the fast, efficient, and absolute attention to detail (round head, not so easy on corners). The carpet floor looks, feels, and smells amazing! I would suggest Primary Pacific Cleaning to anyone, they do WAY more that just carpet cleaning! Kamalani (owner) and Niki (team member) did a great job, were in and out, so friendly, and very professional through the whole process. Kamalani is a old friend and is the first person I thought of when I needed this job done. Not only do I know what she is capable of doing I know she strives to impress. During this time I not only want to be extra clean but I also want to support local while trying to doI want to support my friends and family and am so blessed to have Kamalani in my life and her awesome cleaning company. I knew exactly who to call, I've seen her history of what she can do and I had absolutely no doubt she would turn it out and impress! Thank you so much! I will definitely be calling again for any future jobs!

Tze M.

My elderly mother had initiated a move. Her acceptance into a new place got fast tracked and she had a month to move. A few weeks after letting me know, she fell ill and was admitted into the hospital, tested positive for Covid. At the time, my older brother was living with her, so he had to quarantine for 14 days (he was tested negative). And during that time he was recovering from the flu. And during that time, our mother passed away. I had waited till his quarantine was over to help him pack up and purge with 5 days to vacate and get him into the new apartment. A lot of the responsibilities fell on me. When I got there, nothing was done. So everyday for 4 days after I got off from work, I would work into the night purging and packing up a life time of accumulated things. It was overwhelming and stressful for me. I knew that my brother and I didn't have it in us, emotionally or physically at this point to do a move out clean on top of everything I had on my plate. I shot out a move out quote request on yelp, and looked at each of the reviews and Primary Pacific Cleaning was by far the best. With busy schedules, it was hard getting a walk through for a quote, so we worked it out via text with photos. I met up with her partner to drop off my key, and they started early on cleaning the next day. After I got off work, I went to do a walk through. The walls were bleach mopped, the bathroom and kitchen was pretty clean - my mother kept the shelves lined, and was pretty clean for the most part. My brother isn't the clean one. The floors didn't come out so clean with just a vacuum and twice mopped (before pictures). I couldn't have him turn in the place with the floors still looking dirty. So I had to hire them to strip and wax the floors (after pictures). Luckily, we were able to get an extension on the move out, so we didn't have to stress out and rush. I didn't expect perfect because they have lived there for 18 years, but I'm very happy with the results. Kamalani has been very professional with communication and the work is excellent! She has been empathetic with my situation, giving me ease and trust in her and her team. Hiring her and her team has taken a big weight off my shoulders and I so grateful for that! We both have been very busy and our communication worked for us. After spending little time with her, I am impressed with her work ethics and the young woman she is. I am very happy with the service and I highly recommend her!!

We scheduled cleaning and cleaning was scheduled twice, then when they did it the last coat wasn't done.

Holes in window sills #2

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7 years ago

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7 years ago

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8 years ago

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8 years ago

Awesome experience with them. Helped with everything in just a matter of few days. Definitely recommend.

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8 years ago

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Review Highlights - Primary Pacific Cleaning

“I hired Kamalani because I had fallen behind on cleaning due to serious morning sickness from being pregnant.”

Mentioned in 20 reviews

Read more highlights

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KleenPro - Hawaii's humidity is tough on carpets. We deep clean and extract properly so carpets dry fast and stay fresh. KleenPro Hawaii.

KleenPro

(53 reviews)

Capitol District, Downtown

I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

Hawaii Pristine - Kitchen

Hawaii Pristine

(25 reviews)

We were doing a move out clean and they came in they really had a team to deep clean the whole…read morehouse but most of all the problem areas like the fridge and oven. Great communication and the price was right for the deep cleaning that was needed. We will be referring them to other for sure in the future.

Needed a cleaner for a move out. The landlord required the place to be cleaned professionally so we…read morereached out for professional cleaning services. Wayland gave us a quote and said the cleaning "usually takes 3-4 hours depending how dirty the place is". Noted. When they arrived I told them we had done a lot of the cleaning already. I showed him him we had already cleaned the floors, the bedrooms, and the bathroom. We mostly needed the windows clean, the oven clean, and some small details here and there, but otherwise everything was already looking pristine. They did what they said they were going to do and give them credit for that. They also finished the job in less than 2 hours and said they'll send us the bill. I referenced his initial quote and politely asked if there were any discounts available off the price since we had done a lot of the cleaning ourselves and it took them a lot less the the quoted 3-4 hours. I give you a direct response: "I ended up bringing 4 total guys to the job! That's why it finished a little faster as well!! Originally 2" I never asked him to show up with extra people, but kind of implies he would have charged me more if it had taken the full 3-4 hours with this crew. Whatever bro. Like I said, they did what they said they would do so I give them credit for that and I paid them the amount they quoted but simply put I have no intent to use their services again. Moral of the story: If you need a cleaning for move don't waste a second of your time doing any cleaning yourself if you plan on using this service.

Primary Pacific Cleaning - homecleaning - Updated October 2026

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