I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

Hard work and integrity mean a lot these days!! Only reason for 4 star is because I wasn't the one…read moreto hire them originally so I can not speak to the process. My tenant hired them to do a move out cleaning. There was a mix-up regarding the cleaning list. When called, Vanessa responded very quickly and they came back within an hour of speaking to her. I asked her to do just a basic touch up due to the mix up. They were there for almost 3 hours working hard to make things right. She even asked my husband for a walk through before leaving. This is the kind of small family business that we like to support. Thanks Vanessa and family.

Five stars for this outstanding team! Vanessa and her team at Updown Cleaning Services did a…read morefabulous job cleaning our 3 bd. 1 bath house along with our 1 bd. 1 bath unit in the backyard. She booked an appointment to do a walk-through of the house and gave us a fair and reasonable estimate. She was so friendly and responded quickly and maintained excellent communication throughout the process. We requested a move out cleaning. The team arrived on time and did a thorough job cleaning our home including the fans, A/C units, windows, refrigerator, oven, cabinets, shelves, walls, and floors. They removed all traces of pet odor and got the house smelling fresh and clean. Most impressive was how well they cleaned the bathroom. Our tiled shower walls had developed mold but Vanessa and her team got it sparkling clean! We are so thankful for Vanessa and her wonderful team. They're the best!

Great work! Team of 5 came for our 1 bedroom apt. Took about 1.5 hours. We usually clean ourselves,…read morebut needed help in certain areas and have a baby coming soon, so decided to hire professionals. They did an excellent job and really got down to small details like cleaning the bathroom fan, moving all furniture to vacuum/mop, and did an awesome job on our windows/screens. Our apt gets super dusty for some reason and we have a small chi-mix who sheds constantly. We're happy w/the job and price. They charged $295 flat rate which was on par w/other estimates. We also tipped each worker $10 bc tipping is good karma:) Will likely reach out to them in the future for a random cleaning here and there.

I was very impressed on the quick response given from Zeny when I inquired about removal of…read moreexcessive soap scum in my showers. They have that in their cleaning service and provided a very reasonable quote. Another contractor gave me a quote to deglaze my showers which was 4 times the cost , so I decided to give them a try. The team showed up as confirmed was very polite and got to work immediately. I am so glad that I hired them, they results were amazing. They even cleaned my toilet that had a water ring from calcium build up. I didn't ask them to do that , they just did it!!! The team lead by Dharwin were professional, extremely careful and aimed to please! They made sure I was completely satisfied with their work. I will definitely hire them again for other cleaning services and HIGHLY RECOMMEND them!!! The picture attached is of the finished work. Just know the soap scum was very bad. Thank you again Zhena & Dharwin & team

Found the Clean Sweeps team led by Carol - friendly, and amazingly efficient. The entire…read moreprocess--from initial contact to scheduling and confirming payment--was handled very professionally. The previous cleaners hired by my former tenants left the studio unit with greasy cabinets and countertops, food spills, trash, and accumulated dust, cobwebs, and soil that needed to be addressed to bring the unit to a reasonable move-out condition. So very thankful the Clean Sweep team was able to help me on short notice and take care of these remaining issues.

Yelp referred me to 4 companies so I decided on this company from their reviews and their website…read more From Yelp messages, my correspondence was with Cienna who gave me 2 quotes. 1st for cleaning rooms and vacuuming for $250. 2nd for cleaning rooms and windows and vacuuming for $275. She sent me an invoice via email to pay $100 deposit. On day of cleaning, Dennis texted me that his team of brother of sister were here. Male employee who was originally from Panama did a good job of cleaning 1 bathroom, cleaning windows and vacuuming for bedroom and living room. He called Dennis to let him know that 2nd bathroom with walk in shower was super dirty. Dennis texted me that I will be charged a little more for deep cleaning. Female employee did a great job on cleaning walk in shower Both of employees went over 2 hours by 30 minutes to finish. My amended invoice was $340.41 with tax.

So my floors at my office has tiles that hide dirt well. It was driving me crazy and I mentioned it…read moreto a friend that recommended Monster Clean to me and so I called. They ended up coming to my place of business on Easter Sunday! I share an office space with 3 other individuals and its hard to say when the office will be completely empty for a few hours. Easter ended up being the day!!! Still can't believe they came out early Sunday morning. They scrubbed the floors by hand, mopped it with a long brush and steamed it after. Kaylah made sure I realized the importance of cleaning my AC, which I did not ask them to do but she did it after asking my permission. She also pointed out other areas of concern so before Kaylah left we arranged a monthly maintenance of deep cleaning until we check everything off our list. During the consultation I was asked if there were any specific cleansers I preferred. I opted to go with whatever she felt was best. All her cleaning products were environmentally friendly and nontoxic. I like that they will use environmentally friendly products if your not adamant about brand-name cleaners. Two-Thumbs-Up!! I am posting a photo to show the floor to my office that was cleaned compared to the hallway that did not get cleaned yet.

This was the first time I had my apartment professionally cleaned. Overall, they did a good job and…read morewere reasonably priced. What I liked most was their flexibility in cleaning whatever my top priorities were. Positives: - They were flexible about which cleaning products they would use and ended up using environmentally-friendly products - Thorough cleaning job - Flexible regarding my cleaning priorities - Reasonably priced - Friendly Negatives: - I thought they could have done more in three hours. They brought three caretakers and only really majorly cleaned my bathroom and (tiny) kitchen. The rest of the cleaning they did here and there took very little time at all. Maybe it's because I've never had my apartment cleaned before, but I kind of expected to have my whole 1-br, 1-bath, 600 sq. ft. apartment cleaned by three people in three hours. One of the caretakers spent almost the whole three hours in our bathroom, which really wasn't that dirty to begin with. To me their speed really wouldn't be an issue, but they're priced by the time they spend cleaning rather than the job itself. - They showed up half an hour late (but they did make up the time cleaning) - They were dressed really unprofessionally so I was unsure if they were actually the cleaning service I hired Overall I was satisfied with their service and have recommended them to friends. I would re-hire them in the future for a thorough "monster clean", but probably not for smaller jobs, and I'd expect to pay at least $300.

Solomon was great!! On time and very friendly. David got me an appointment next day when a spot…read moreopened up. Being a real estate agent, I will definitely use them again and refer all my clients Thank you Michael

We are not happy. Going back today to clean it ourselves. & we did. it looks brand new and they…read morenever windex the mirrors we have to do that too

Have been using their home cleaning services on a bi-weekly basis for over a year and a half…read more They are very thorough and trustworthy. I love that you meet the team at the beginning and know that you'll have the same team doing your home each cleaning. They also remember my specific requests and go above and beyond to make sure everything is to my liking. Highly recommend with no hesitations.

If I could give 10 stars, I would!!!…read more This company proved to be professional and kept their word from start to finish. Ingrid was very communicative, thorough, patient, and friendly. I needed her services because my Mom had recently passed and my condo needed some serious cleaning TLC! She sent a crew as proposed, however the scope of the cleaning project changed somewhat. Her site manager, Zenon, was wonderful at asking questions and being very thorough as we walked through my home. He offered additional suggestions where appropriate and listened to my needs. He was incredibly polite, kind, and attentive, showing incredible attention to detail with each new room we walked. Zenon reported back to Ingrid the small changes that he recommended based upon now being in the space, and Ingrid communicated back to me that everything was good to go. The team of three men worked hard the entire time. There was no down time - I could hear vacuuming and mopping and activity going on continuously. They were very careful with my personal belongings and respectful of my home at all times. I plan to use them for my regular cleaning needs monthly and for a future additional deep clean in about two or three months from now. Their customer service has earned my ultimate trust 100%. The total final cost came in at the lower end of Ingrid's estimated quote, and although I did not necessarily expect that, it was a pleasant surprise. Zenon also shared that they can move/haul away unwanted items. I know I will need their services in this area too at some point in the next year. One last thing: YOU GET WHAT YOU PAY FOR. Read that again. There is no discount when it comes to certain things, and I believe housekeeping is one of those things! If you are trusting professionals to do a good job, not break or damage your things, and wanting them to not use cheap chemicals on your personal belongings and in your home, you need to pay for it. The price I paid was the amount of my budget I had hoped to spend. Don't cut corners when it comes to this! I cannot stress this enough.

Great communication, great service. Definitely 10 out of 10., pricing is a deal and work is…read moresufficient. They cleaned my 3bd 2 bath 1200 sq rental in ample time ,including carpet cleaning and cleaning the enclosed garage that wasn't aprt of the list. Receipt provided via email, right on time for.my.move inspection If your in need, money in/move out or regular cleaning, hit them up. Very reliable and trustworthy....

I did not like this company at all and I don't recommend. The guy that came for a move out cleaning…read morewas extremely rude. The worst part was when I arranged this cleaning, I made sure I get a receipt upon payment but this did not happen. The guy just left complaining I am not patient. As I had to give a receipt to my management company, this was extremely important to have a receipt upon payment. Also, the level of cleaning was not good. It did not meet my expectations at all. I would have to take another hour to clean the floor to get rid of the dirts. I was expecting a professional cleaning but I felt like a person that does not really have experience. I was also expecting at least 2 people would come clean my unit. Considering the price, the cleanness and service are not really acceptable. The people that gave them a good rate may not have high standard for cleaning.