Great communication, great service. Definitely 10 out of 10., pricing is a deal and work is…read moresufficient. They cleaned my 3bd 2 bath 1200 sq rental in ample time ,including carpet cleaning and cleaning the enclosed garage that wasn't aprt of the list. Receipt provided via email, right on time for.my.move inspection If your in need, money in/move out or regular cleaning, hit them up. Very reliable and trustworthy....

I did not like this company at all and I don't recommend. The guy that came for a move out cleaning…read morewas extremely rude. The worst part was when I arranged this cleaning, I made sure I get a receipt upon payment but this did not happen. The guy just left complaining I am not patient. As I had to give a receipt to my management company, this was extremely important to have a receipt upon payment. Also, the level of cleaning was not good. It did not meet my expectations at all. I would have to take another hour to clean the floor to get rid of the dirts. I was expecting a professional cleaning but I felt like a person that does not really have experience. I was also expecting at least 2 people would come clean my unit. Considering the price, the cleanness and service are not really acceptable. The people that gave them a good rate may not have high standard for cleaning.

I made an appointment for a move out cleaning on a Friday at 4pm. They said it would take up to 3…read moreto 4 hours. I was waiting at my empty apartment and recieved a call to reschedule to 7pm. I show up at my apartment at 7pm and the Anna, the cleaning lady does not come until 7:45pm. Company was testing my patience but stuff happens so I was trying to be as understanding as possible. Anna finished her cleaning around 11:30pm. I felt bad that she had to work so late, but remembered it was not my fault that she had to reschedule and on top of that come late. She claimed she was finished and I took her word for it, which I horribly regret. I had my move out inspection the next day. Anna did not bother to clean the exterior of the fridge, any of the windows or screens, missed alot of spots inside the oven, missed alot of spots in the cabinets, missed alot of spots on the floor, etc. It was embarrassing doing the move out inspection with my landlord. I paid Anna and her cleaning company $200 for a move out cleaning. I was charged by my landlord $380. I paid $580 total. I expect the $200 full refund from this company.

I needed a good move-out cleaners and requested quotes from several. Based on Yelp reviews, I chose…read moreAll Things for my cleaning. Everything started out great with response, appointment time and flexible schedule to accommodate last minute time change. The follow up is also very thorough and text msgs are very reassuring. The problem was the cleaner did not use quality cleaning products and missed kitchen areas, etc... Unfortunately, I had to run and pick up my husband from the VA, otherwise I would've brought the areas of concern. When the property Mgmt person came over, he noticed that it didn't appear cleaned. I mentioned that I had hired a company to do the move out but is going to charge me another cleaning fee. I will be sending fotos to indicate problem areas. Very disappointed and dissatisfied.

Noelle is amazing and so is her team. Not only were they professional ,they were pleasant and…read moreexecuted the cleaning service flawlessly! -Noelle was responsive and answered all of my questions. -The Team was punctual and ready to work! - The house looked amazing and I passed my walk through with ease! I will definitely recommend Noelle/Waikiki Housekeeping for all future projects! Best wishes, Erica

I started using Noelle and her team just over a year ago. We've now used her 5-6 times for regular…read moremaintenance and deep cleaning. My first experience was as a renter, the homeowner did not have the house we rented cleaned before we moved in. I requested quotes using the tools in Yelp and ended up with 5 separate estimates. For our first deep clean it was a two day job. (Yikes right?!?) she did all the windows and screens and carpets the first day. She came back on the second and did a deep clean inside. What a relief it was at the end of that day. It was around $700 and worth every single penny. I had her come back a few months later for a deep clean before my In-laws came to visit. I think she came back another time as well. Then we bought a home, the people who lived there before while surface clean was fantastic, they had cats. I am allergic to cats not just a little. Luckily the carpets were new. During the final inspections at the close, I found balls of hair behind the window blinds, around baseboards, behind toilets, on top of cabinets, under the fridge and stove etc. I called her a little freaked out and she showed up within 2 days and just tackled every possible surface she could think of. Wiped all the shutters, in and out of every closet and cabinet nook and cranny. Then a few days later did a full deep clean, including carpets at the house we moved out of. The homeowner said it was the best he'd seen in the 30+ years he'd been renting the home. It takes a minute to get my hubby comfortable with a "stranger" in the house. He works from home. But he's quite fond of Noelle. She's exceeded expectations regularly. The one challenge I would say is they tend to run about an hour later than their estimated arrival time. But that's kind of the deal living on Oahu.

We were doing a move out clean and they came in they really had a team to deep clean the whole…read morehouse but most of all the problem areas like the fridge and oven. Great communication and the price was right for the deep cleaning that was needed. We will be referring them to other for sure in the future.

Needed a cleaner for a move out. The landlord required the place to be cleaned professionally so we…read morereached out for professional cleaning services. Wayland gave us a quote and said the cleaning "usually takes 3-4 hours depending how dirty the place is". Noted. When they arrived I told them we had done a lot of the cleaning already. I showed him him we had already cleaned the floors, the bedrooms, and the bathroom. We mostly needed the windows clean, the oven clean, and some small details here and there, but otherwise everything was already looking pristine. They did what they said they were going to do and give them credit for that. They also finished the job in less than 2 hours and said they'll send us the bill. I referenced his initial quote and politely asked if there were any discounts available off the price since we had done a lot of the cleaning ourselves and it took them a lot less the the quoted 3-4 hours. I give you a direct response: "I ended up bringing 4 total guys to the job! That's why it finished a little faster as well!! Originally 2" I never asked him to show up with extra people, but kind of implies he would have charged me more if it had taken the full 3-4 hours with this crew. Whatever bro. Like I said, they did what they said they would do so I give them credit for that and I paid them the amount they quoted but simply put I have no intent to use their services again. Moral of the story: If you need a cleaning for move don't waste a second of your time doing any cleaning yourself if you plan on using this service.

Aloha, I have been using Island Girl Cleaning Services for three months, and they have been…read moreefficient, professional, and affordable. I have been so pleased with all aspects of their business. They provided clear explanations of pricing, services, and scheduling. I recommend Island Girl Cleaning Service to friends and acquaintances all the time because I know they will be as happy with their wonderful staff and products as I have been!

This service was excellent- quick response time and good value for money. I walked around my home…read morepointed out what to do we had already agreed a price and scope and they were off !!!! They will be on my list to call when I need a cleaning. Thank you again ladies.

Very unprofessional…read more I hired this company as a contractor for my client but went behind my back and asked my client to pay upfront when I asked them to send me their invoice like a normal business. I was VERY UPSET. Not only did I not make any money from the transaction, I FELT REALLY EMBARRASSED FOR MY CLIENT. It seem this company don't value partnership and only thought of themselves. I had built trust and quality works with all the clients I worked with so this was beyond disappointing. I wished I never hired this person. I usually don't write bad review but this one needs to be said. NOT RECOMMENDED

I do NOT recommend this service! I was given a quote for a specified square footage but on the day…read moreof the cleaning, I was then told I had to pay an additional 20% on top of what was discussed because the living room was "extra large", even though the square footage had been disclosed in advance. They spent less than 45 minutes at the location and left puddles of water on the carpet that took two days to dry. They also refused to move any of the furniture to clean underneath and had the audacity of making my 65 year old mother move the furniture for them.

I rarely leave negative reviews because I'm also a small business owner and will always make an…read moreattempt for resolution privately, but I feel other people should know about our experience since we can't get a response from the owner. My tenant hired this company for a move-out cleaning based on the existing 5-star Yelp reviews. Unfortunately, the cleaning was far below what would reasonably be expected for a move-out clean. During my inspection the day after cleaning, numerous areas had either been missed entirely or cleaned inadequately, including the oven, refrigerator (inside surrounding areas), stove, mirrors, faucets, ceiling fans, windows, window screens, floors, and other details. Because the apartment was not ready for the next tenant, an additional $250 in cleaning had to be arranged and deducted from the tenant's security deposit after she paid this company $400 plus a tip for a very small 2 bedroom apartment. This was my tenants first apartment and first experience hiring a professional cleaner so she didn't think she needed to inspect the work before sending the payment. The really disappointing part wasn't just the quality of the cleaning--it was how the company handled the situation. I called immediately while I was still at the property to give them the opportunity to return and correct the work. After explaining the issues, the person who answered the phone ended the call with what seemed like a sudden hang up. My subsequent calls went unanswered. I later received a text saying the owner would contact me, but no one ever did. I really tried to give them a chance to return. The tenant then emailed the company with a detailed list of the deficiencies, photos documenting the condition, and a request for reimbursement of the additional $250 she incurred. As of this review, there has been no resolution, they never replied to her. Mistakes happen, and no cleaning is perfect. What matters is whether a company stands behind its work when given the opportunity to make it right. Unfortunately, that was not our experience. If the company reaches out, takes responsibility, and reimburses my former tenant for the additional cleaning costs, I would be happy to update this review.

This company was hired for a deep clean ($400). They are the least professional company I've worked…read morewith. They sent us the incorrect payment info and expected us to pay them twice before they fixed their mistake. They sent many harassing text messages, voicemails, and even claimed (lied) that they had not been paid, when they had been paid but they had provided the wrong payment account. They also texted "F*** you" when they received their payment after their error was fixed (just a day after service). Had to block their numbers, it was that bad. We documented everything just in case. Their actual cleaning was decent, but I would never hire them again because they blamed and harassed us for their own mistake. Not sure this matters but they have 2 yelp profiles for the same business (same phone number, website).

My mom's house is older as is she, so it's definitely been a while since her house has really been…read morecleaned properly. These ladies came and got busy. It's was definitely a tough job to say the least. Timely, hard working and good communication, I will definitely use them again in the future!

Just over a momnth ago, I hired Jackie to clean one of my rental units. I was extremely impressed…read morewith her work. She communicated clearly and quickly via text, arrived on time, and worked tirelessly and thoroughly to clean the unit and ready it for prospective renters. When she finished, every nook and corner of the unit was spotless. I would highly recommend her for your cleaning needs.