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    Primary Pacific Cleaning

    4.4 (45 reviews)
    Closed 9:00 am - 10:00 pm

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    Services - Primary Pacific Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    3 More Services

    Deep cleaning

    Move-in or move-out cleaning

    Post-construction cleaning

    Primary Pacific Cleaning Photos

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    Recommended Reviews - Primary Pacific Cleaning

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    Reviews With Photos

    My refrigerator left spotless after a job well done
    Hilary A.

    I wish I wasn't in a rush, I would have taken a lot more before and after pictures of my apartment. Anyways, I respect the fact that this cleaning company is run by a young, hardworking entrepreneur. I needed a cleaning company to help me clean my apartment on such short notice as I couldn't do it myself as I had so much on my plate. Kamalanis company came highly recommended by a coworker of mine, and I am glad I went with her. I made an appointment, and not only did she show up on time, she walked through the entire process with me as if it were a walk in the park! I was so stressed that I wouldn't get my apartment cleaned before moving out but she came through... On the day of clean up, she did exactly what she said she would do and more!! I left her and her team to do their magic and when I returned about 4hrs later to check on them, I could barely recognize the place because it was incredibly clean!!! I can't thank her enough for making this stressful time a lot more bearable!!! Thank you so much, and I would recommend this company to everybody!!! Get your moneys worth and give them a call !!!

    The very dirty water
    Brianna M.

    Moving back into my old room, that only had geckos residing in it for the past three years! I was in need of a really good carpet cleaning. I didn't have much stains but I was certainly not going to let my almost two year old reside in that room without it. So impressed with how much dirt was really pulled up! I'm so happy with the results and even though we thought there wasn't that much dirt getting pulled up, the water that was dumped out would suggest otherwise! Thank you so much for the fast, efficient, and absolute attention to detail (round head, not so easy on corners). The carpet floor looks, feels, and smells amazing! I would suggest Primary Pacific Cleaning to anyone, they do WAY more that just carpet cleaning! Kamalani (owner) and Niki (team member) did a great job, were in and out, so friendly, and very professional through the whole process. Kamalani is a old friend and is the first person I thought of when I needed this job done. Not only do I know what she is capable of doing I know she strives to impress. During this time I not only want to be extra clean but I also want to support local while trying to doI want to support my friends and family and am so blessed to have Kamalani in my life and her awesome cleaning company. I knew exactly who to call, I've seen her history of what she can do and I had absolutely no doubt she would turn it out and impress! Thank you so much! I will definitely be calling again for any future jobs!

    Tze M.

    My elderly mother had initiated a move. Her acceptance into a new place got fast tracked and she had a month to move. A few weeks after letting me know, she fell ill and was admitted into the hospital, tested positive for Covid. At the time, my older brother was living with her, so he had to quarantine for 14 days (he was tested negative). And during that time he was recovering from the flu. And during that time, our mother passed away. I had waited till his quarantine was over to help him pack up and purge with 5 days to vacate and get him into the new apartment. A lot of the responsibilities fell on me. When I got there, nothing was done. So everyday for 4 days after I got off from work, I would work into the night purging and packing up a life time of accumulated things. It was overwhelming and stressful for me. I knew that my brother and I didn't have it in us, emotionally or physically at this point to do a move out clean on top of everything I had on my plate. I shot out a move out quote request on yelp, and looked at each of the reviews and Primary Pacific Cleaning was by far the best. With busy schedules, it was hard getting a walk through for a quote, so we worked it out via text with photos. I met up with her partner to drop off my key, and they started early on cleaning the next day. After I got off work, I went to do a walk through. The walls were bleach mopped, the bathroom and kitchen was pretty clean - my mother kept the shelves lined, and was pretty clean for the most part. My brother isn't the clean one. The floors didn't come out so clean with just a vacuum and twice mopped (before pictures). I couldn't have him turn in the place with the floors still looking dirty. So I had to hire them to strip and wax the floors (after pictures). Luckily, we were able to get an extension on the move out, so we didn't have to stress out and rush. I didn't expect perfect because they have lived there for 18 years, but I'm very happy with the results. Kamalani has been very professional with communication and the work is excellent! She has been empathetic with my situation, giving me ease and trust in her and her team. Hiring her and her team has taken a big weight off my shoulders and I so grateful for that! We both have been very busy and our communication worked for us. After spending little time with her, I am impressed with her work ethics and the young woman she is. I am very happy with the service and I highly recommend her!!

    We scheduled cleaning and cleaning was scheduled twice, then when they did it the last coat wasn't done.

    Holes in window sills #2

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    Quick response from Kama and pleasant to talk to about my concerns. Willing to work with my schedule when the units are available.

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    Page 1 of 2

    Ask the Community - Primary Pacific Cleaning

    Review Highlights - Primary Pacific Cleaning

    I hired Kamalani because I had fallen behind on cleaning due to serious morning sickness from being pregnant.

    Mentioned in 20 reviews

    Read more highlights

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    MP Services

    MP Services

    5.0
    (24 reviews)

    I highly recommend MP Services! I requested a quote online and was contacted the very same day…read more Communication was excellent from the jump; Meliza was awesome to work with, answering all my questions and keeping me updated leading up to the appointment. We booked a deep cleaning service and I loved that they did a walkthrough beforehand to provide an accurate quote--no hidden fees or surprise charges at the end. Even though there was a lot to tackle, Meliza's team absolutely crushed it. They were fast, reliable, and incredibly thorough. Special thanks to Reggie, Dolce, and the rest of the team! If you want an honest crew that does exactly what they promise, give them a call. I'll definitely be using their services in the future!

    After a logistical nightmare of moving out of state, I forgot to book cleaning services for my…read morerental apartment. It was a Tuesday and I needed my final walkthrough to get done on Thursday night since I was leaving Friday. I contacted a bunch of companies who were already booked out 2 wks. Meliza and another lovely woman (I'm sorry, I forgot your name,) was a blessing! Very sincere and carved out time to help me out. They came very prepared and let me tell you, these ladies worked their butts off!!! Their teamwork was impeccable! Communication was great! They kept me posted throughout the process, asked questions and answered all of mines! The apartment looked better than when I first moved in by the time they were done. I truly appreciate these ladies! Thank you!!

    KleenPro

    KleenPro

    4.1
    (53 reviews)

    I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

    I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

    The Maids

    The Maids

    4.3
    (91 reviews)

    I've used "The Maids" twice now to do a "spring cleaning" on my condo, and my experience between…read morethe first and second times, could not have been more different. I first contracted "The Maids" service in 2023. It was not my first time using a cleaning service, but I knew nothing about them. If I remember correctly, I'd seen a van with their logo, and thought that I'd one day give them a try. Well, that first time was absolutely spectacular. They arrived early, and literally cleaned my condo from top to bottom. I mean, the place was sparkling! I was so impressed with the job they'd done, I called them afterward to add a generous tip to the fee they'd charged. I was pleased, and recommended them to friends every chance I got. For the last two years, I'd used another service, simply because they were friends of one of my neighbors, and she'd asked me to support them. This year, they were booked solid for weeks, so I gladly called "The Maids" again. Well, in the two years since I'd first used them, their fee had gone up dramatically, but that wasn't an issue, as, given my previous experience, I believed it would be worth it. So. I made the appointment, and as promised they texted me the day before, to let me know the window of time in which they'd be arriving. However, on said day, I got a call from one of the cleaners telling me that they were running behind and would be a few minutes late. That actually turned out to be a half an hour later than the scheduled time, but, since I'd allotted several hours for them to complete their work, that was not an issue. When they arrived, they got to work immediately, and I got out of their way. I have a two bedroom, two bath unit, so I wrangled my two cats into the second bedroom, and told them to let me know when they were finished with the rest of the unit, and I'd move the cats to the other room. After about an hour and fifteen minutes or so, they knocked to let me know that they were ready to clean the second bedroom, so I moved the cats, and let them get to work. Strangely, only a few minutes passed before they informed me that they were done. I quickly did a superficial inspection (my mistake), since I thought I already knew what the quality of their cleaning would be. They let me know what the final charge would be, and they left. And then I started to really inspect the job they did. The place was mostly clean, but it was nowhere near the brilliant job the previous team who'd cleaned my unit two years prior. But that wasn't the real problem. I have glass shower doors on the bathtub in my second bathroom, and when I took a good look at them, there was soap and hard water residue all along the bottom of both doors. It was apparent that the young woman who cleaned those doors, couldn't be bothered to bend down to clean the bottom of the glass. The rest of the surfaces in the bathroom looked as if the bare minimum effort had been given to cleaning them. I took note of that, and went into the second bedroom. And it didn't look like they'd done much at all. They'd vacuumed. I know that because I heard it running. But there was dust everywhere. Clearly (in their haste to leave?), they'd simply quickly wiped off the most visible surfaces, and made no effort to clean any further. I have a desk with computer equipment on it and a bookshelf/ display case (among other things) in that room, and the previous crew, had cleaned everything. It was spotless. The results this time couldn't compare. You wouldn't have believed that the same company did this job. I'm not exaggerating when I say that, on my worst day, I would have done a more thorough job. And seeing the results I got, for the money I paid, I probably should have. The charitable interpretation is that they were already running behind in their schedule because of their earlier delay, so I got the short shrift. The other interpretation is that they either didn't care to make a good effort, or just aren't good at their jobs. Suffice it to say, I will not be using "The Maids" again.

    I received several quotes for this "re-clean" of a Move Out cleaning by cleaners that my tenants…read morehired. Its so difficult to find reliable and thorough cleaners- but the cleaners that the tenants hired (found on Yelp) left the unit as of they didnt clean at all- see "Before photos". I'm so glad to have found Dan and his crew. They were prompt, great communicators, and they got our apartment actually clean, and was mindful of the time they took to get everything cleaned and done right. I apppreciate them so much. They service properties from Alewa to Hawaii Kai only. Wish I could have Dan & his crew for my other properties, but since I can't- I'd rather not keep them a secret and share them with everyone looking for a good cleaner!

    Hawaii Pristine

    Hawaii Pristine

    4.7
    (25 reviews)

    We were doing a move out clean and they came in they really had a team to deep clean the whole…read morehouse but most of all the problem areas like the fridge and oven. Great communication and the price was right for the deep cleaning that was needed. We will be referring them to other for sure in the future.

    Needed a cleaner for a move out. The landlord required the place to be cleaned professionally so we…read morereached out for professional cleaning services. Wayland gave us a quote and said the cleaning "usually takes 3-4 hours depending how dirty the place is". Noted. When they arrived I told them we had done a lot of the cleaning already. I showed him him we had already cleaned the floors, the bedrooms, and the bathroom. We mostly needed the windows clean, the oven clean, and some small details here and there, but otherwise everything was already looking pristine. They did what they said they were going to do and give them credit for that. They also finished the job in less than 2 hours and said they'll send us the bill. I referenced his initial quote and politely asked if there were any discounts available off the price since we had done a lot of the cleaning ourselves and it took them a lot less the the quoted 3-4 hours. I give you a direct response: "I ended up bringing 4 total guys to the job! That's why it finished a little faster as well!! Originally 2" I never asked him to show up with extra people, but kind of implies he would have charged me more if it had taken the full 3-4 hours with this crew. Whatever bro. Like I said, they did what they said they would do so I give them credit for that and I paid them the amount they quoted but simply put I have no intent to use their services again. Moral of the story: If you need a cleaning for move don't waste a second of your time doing any cleaning yourself if you plan on using this service.

    Primary Pacific Cleaning - homecleaning - Updated July 2026

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