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    Primary Pacific Cleaning

    4.4 (45 reviews)
    Closed 9:00 am - 10:00 pm

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    Services - Primary Pacific Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    3 More Services

    Deep cleaning

    Move-in or move-out cleaning

    Post-construction cleaning

    Primary Pacific Cleaning Photos

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    Recommended Reviews - Primary Pacific Cleaning

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    Reviews With Photos

    My refrigerator left spotless after a job well done
    Hilary A.

    I wish I wasn't in a rush, I would have taken a lot more before and after pictures of my apartment. Anyways, I respect the fact that this cleaning company is run by a young, hardworking entrepreneur. I needed a cleaning company to help me clean my apartment on such short notice as I couldn't do it myself as I had so much on my plate. Kamalanis company came highly recommended by a coworker of mine, and I am glad I went with her. I made an appointment, and not only did she show up on time, she walked through the entire process with me as if it were a walk in the park! I was so stressed that I wouldn't get my apartment cleaned before moving out but she came through... On the day of clean up, she did exactly what she said she would do and more!! I left her and her team to do their magic and when I returned about 4hrs later to check on them, I could barely recognize the place because it was incredibly clean!!! I can't thank her enough for making this stressful time a lot more bearable!!! Thank you so much, and I would recommend this company to everybody!!! Get your moneys worth and give them a call !!!

    The very dirty water
    Brianna M.

    Moving back into my old room, that only had geckos residing in it for the past three years! I was in need of a really good carpet cleaning. I didn't have much stains but I was certainly not going to let my almost two year old reside in that room without it. So impressed with how much dirt was really pulled up! I'm so happy with the results and even though we thought there wasn't that much dirt getting pulled up, the water that was dumped out would suggest otherwise! Thank you so much for the fast, efficient, and absolute attention to detail (round head, not so easy on corners). The carpet floor looks, feels, and smells amazing! I would suggest Primary Pacific Cleaning to anyone, they do WAY more that just carpet cleaning! Kamalani (owner) and Niki (team member) did a great job, were in and out, so friendly, and very professional through the whole process. Kamalani is a old friend and is the first person I thought of when I needed this job done. Not only do I know what she is capable of doing I know she strives to impress. During this time I not only want to be extra clean but I also want to support local while trying to doI want to support my friends and family and am so blessed to have Kamalani in my life and her awesome cleaning company. I knew exactly who to call, I've seen her history of what she can do and I had absolutely no doubt she would turn it out and impress! Thank you so much! I will definitely be calling again for any future jobs!

    Tze M.

    My elderly mother had initiated a move. Her acceptance into a new place got fast tracked and she had a month to move. A few weeks after letting me know, she fell ill and was admitted into the hospital, tested positive for Covid. At the time, my older brother was living with her, so he had to quarantine for 14 days (he was tested negative). And during that time he was recovering from the flu. And during that time, our mother passed away. I had waited till his quarantine was over to help him pack up and purge with 5 days to vacate and get him into the new apartment. A lot of the responsibilities fell on me. When I got there, nothing was done. So everyday for 4 days after I got off from work, I would work into the night purging and packing up a life time of accumulated things. It was overwhelming and stressful for me. I knew that my brother and I didn't have it in us, emotionally or physically at this point to do a move out clean on top of everything I had on my plate. I shot out a move out quote request on yelp, and looked at each of the reviews and Primary Pacific Cleaning was by far the best. With busy schedules, it was hard getting a walk through for a quote, so we worked it out via text with photos. I met up with her partner to drop off my key, and they started early on cleaning the next day. After I got off work, I went to do a walk through. The walls were bleach mopped, the bathroom and kitchen was pretty clean - my mother kept the shelves lined, and was pretty clean for the most part. My brother isn't the clean one. The floors didn't come out so clean with just a vacuum and twice mopped (before pictures). I couldn't have him turn in the place with the floors still looking dirty. So I had to hire them to strip and wax the floors (after pictures). Luckily, we were able to get an extension on the move out, so we didn't have to stress out and rush. I didn't expect perfect because they have lived there for 18 years, but I'm very happy with the results. Kamalani has been very professional with communication and the work is excellent! She has been empathetic with my situation, giving me ease and trust in her and her team. Hiring her and her team has taken a big weight off my shoulders and I so grateful for that! We both have been very busy and our communication worked for us. After spending little time with her, I am impressed with her work ethics and the young woman she is. I am very happy with the service and I highly recommend her!!

    We scheduled cleaning and cleaning was scheduled twice, then when they did it the last coat wasn't done.

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    Quick response from Kama and pleasant to talk to about my concerns. Willing to work with my schedule when the units are available.

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    Page 1 of 2

    Ask the Community - Primary Pacific Cleaning

    Review Highlights - Primary Pacific Cleaning

    I hired Kamalani because I had fallen behind on cleaning due to serious morning sickness from being pregnant.

    Mentioned in 20 reviews

    Read more highlights

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    The Maids

    The Maids

    (91 reviews)

    I've used "The Maids" twice now to do a "spring cleaning" on my condo, and my experience between…read morethe first and second times, could not have been more different. I first contracted "The Maids" service in 2023. It was not my first time using a cleaning service, but I knew nothing about them. If I remember correctly, I'd seen a van with their logo, and thought that I'd one day give them a try. Well, that first time was absolutely spectacular. They arrived early, and literally cleaned my condo from top to bottom. I mean, the place was sparkling! I was so impressed with the job they'd done, I called them afterward to add a generous tip to the fee they'd charged. I was pleased, and recommended them to friends every chance I got. For the last two years, I'd used another service, simply because they were friends of one of my neighbors, and she'd asked me to support them. This year, they were booked solid for weeks, so I gladly called "The Maids" again. Well, in the two years since I'd first used them, their fee had gone up dramatically, but that wasn't an issue, as, given my previous experience, I believed it would be worth it. So. I made the appointment, and as promised they texted me the day before, to let me know the window of time in which they'd be arriving. However, on said day, I got a call from one of the cleaners telling me that they were running behind and would be a few minutes late. That actually turned out to be a half an hour later than the scheduled time, but, since I'd allotted several hours for them to complete their work, that was not an issue. When they arrived, they got to work immediately, and I got out of their way. I have a two bedroom, two bath unit, so I wrangled my two cats into the second bedroom, and told them to let me know when they were finished with the rest of the unit, and I'd move the cats to the other room. After about an hour and fifteen minutes or so, they knocked to let me know that they were ready to clean the second bedroom, so I moved the cats, and let them get to work. Strangely, only a few minutes passed before they informed me that they were done. I quickly did a superficial inspection (my mistake), since I thought I already knew what the quality of their cleaning would be. They let me know what the final charge would be, and they left. And then I started to really inspect the job they did. The place was mostly clean, but it was nowhere near the brilliant job the previous team who'd cleaned my unit two years prior. But that wasn't the real problem. I have glass shower doors on the bathtub in my second bathroom, and when I took a good look at them, there was soap and hard water residue all along the bottom of both doors. It was apparent that the young woman who cleaned those doors, couldn't be bothered to bend down to clean the bottom of the glass. The rest of the surfaces in the bathroom looked as if the bare minimum effort had been given to cleaning them. I took note of that, and went into the second bedroom. And it didn't look like they'd done much at all. They'd vacuumed. I know that because I heard it running. But there was dust everywhere. Clearly (in their haste to leave?), they'd simply quickly wiped off the most visible surfaces, and made no effort to clean any further. I have a desk with computer equipment on it and a bookshelf/ display case (among other things) in that room, and the previous crew, had cleaned everything. It was spotless. The results this time couldn't compare. You wouldn't have believed that the same company did this job. I'm not exaggerating when I say that, on my worst day, I would have done a more thorough job. And seeing the results I got, for the money I paid, I probably should have. The charitable interpretation is that they were already running behind in their schedule because of their earlier delay, so I got the short shrift. The other interpretation is that they either didn't care to make a good effort, or just aren't good at their jobs. Suffice it to say, I will not be using "The Maids" again.

    I received several quotes for this "re-clean" of a Move Out cleaning by cleaners that my tenants…read morehired. Its so difficult to find reliable and thorough cleaners- but the cleaners that the tenants hired (found on Yelp) left the unit as of they didnt clean at all- see "Before photos". I'm so glad to have found Dan and his crew. They were prompt, great communicators, and they got our apartment actually clean, and was mindful of the time they took to get everything cleaned and done right. I apppreciate them so much. They service properties from Alewa to Hawaii Kai only. Wish I could have Dan & his crew for my other properties, but since I can't- I'd rather not keep them a secret and share them with everyone looking for a good cleaner!

    Okihime Cleaning Services

    Okihime Cleaning Services

    (66 reviews)

    Customer Service is outstanding. The quality of cleaning is superior. My final inspection went…read moreincredibly quick. I remembered what the unit looked and smelled like when I moved in one year ago and Okihime matched it and the realtor knew that. The value was above reproach. Some cleaning companies want to see your mess, square footage, pictures, and don't want to waste their time meeting you. Okihime was the exact opposite. They beat out all competitors and I interviewed a lot of cleaners. They were eager for my business, they worked around my schedule. They didn't pussyfoot around square footage or request to see pictures. They didn't need a credit card to hold a date. They were straight-forward and honest. I pray that I do not need to move ever again as it is the most stressful thing in the world, but if I ever need to move or refer someone to get their places cleaned for a moving, I will always remember and refer them to Okihime Cleaning Services. Oh yes, one more thing, they were early for their appointment and I was on time. Which never happens with cleaners. If you want a company with integrity, honesty, a commitment for excellence, trust me and go with Okihime. If you choose to go with another company and it doesn't go as well as you expected, remember this review. The pictures speak for themselves. As far as the other reviews go that give less than 5-stars? The owners go out of their way to make things right. These customers hold resentment and are probably going through a rough patch in their lives. As I said before, moving is super stressful. Show some grace. I am so thankful for the work Okihime did on my place to have my unit. From start to finish. I put my project up. They contacted me within a few minutes. We talked. Set a date within 48 hours. And I passed final inspection. They worked hard and for their hard worked, I also provided optional gratuity. When you realize just how much hidden spots a professional cleaner can help you clean up to make your place pass an inspection, you'll be so grateful. Okihime is absolutely a life save. Thank you so much!!!! The value was amazing too. Budget friendly for Hawaii people.

    Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more

    Primary Pacific Cleaning - homecleaning - Updated May 2026

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