Heathers services and attention to detail are immaculate. I have never had a bad experience with her and she listens to everything you want and has great ideas when I don't know what I want. The salon is always clean and well manicured. She's so professional and fun to talk to! I will be a customer as long as she is here! read more

Clean, friendly and professional company. It is my go to place for manicures and pedicures!

Pedicure lady was good but the water was cold. The biggest problem was when we checked out to pay. We had a birthday discount to use and we're told the only way to get the discount is if we paid cash. Nowhere in the text message we got, did it say anything about the stipulations of using the discount. They should've honored it regardless of the method of payment beings that it was for a birthday. Not a great way to assure a return visit. Won't be back, and neither will the other 4 people we brought in with us. read more

I came in Tuesday 6/19 for a fill-in and i got seated right away and an older started doing my nails. I had showed him the picture that I wanted and he didn't even look at it the picture. He completely rushed it and was super rough on my natural nails to the point where I had to pull my hand away a few times. My nails were uneven I had to even them out when I got home. Also the fact that this was $72 like I didn't even get a design. Overall the experience wasn't the best and I don't recommend going. I'll leave a picture of the nails I wanted and the nails that I got. read more

Prim Nails Spa Lounge - This is what I wanted. - Nail Salons Near Me - Happy Valley, Oregon

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Great Time! Mani and pedi were super relaxing they look good! Conversation was great and it was nice and quiet and fast!

Maria is the best! I have been going to her for 15 years! I adore her and will follow her wherever she is! Her nails are always the best! She is always so kind and listens! I will NEVER go anywhere else!! read more

This place is amazing. I came every month for the last 8 months. The service is excellent. Heather is one of the best. Everyone else is as good & nice. The manager is also a very nice & friendly lady. Love this place! read more

I've been coming to Prim nails since I was in high school (over 10 years ago) everyone is always so friendly and polite. The spa is so clean and beautiful. T is my go to for pedicures and Karen is the queen of manicures/ acrylics/ waxes. They offer their own ATM machine as well! I drive 40 minutes to get here with no hesitation. read more

I have been here a few times. It has always been at least 3 stars. This time will be my last. I came in for a shellac manicure. I had old shellac polish that needed to be removed. I have had this done many times. At this location, at least three times. I sat down with a lady who wrapped my nails with cotton and tin foil. I assumed she was going to do my nails. When I showed her the color I wanted, she didn't even acknowledge me. After she wrapped my nails, she asked me to move. She didn't even offer to carry my bag over. I sat unattended for 20 minutes. My nail lady was already working on someone else. Finally an older lady came to finish my manicure. She used a drill to remove the old polish. She used the drill to clean up my cuticles. She used the drill so much that I could feel the burn through my nails. She was taking off my natural nail. I told her it was burning and it hurt. She told me it's fine because I had shellac. I didn't understand that answer but gave her the benefit of the doubt. I mean, she is the professional with a license. Looking back, I wish I would have left then. Fast forward. My natural nails are ruined. It has been 2 months and you can see the damage. It's a slow grow out. My nails are paper thin so I keep them very short. I found a great nail concealer polish called Kur. I learned how to remove the shellac at home. I could not risk going back to that drill again. I may never get shellac again. I know I will never go back to this nail salon. read more

Prim Nails Spa Lounge - Starting the grow out. You can see where the damage line is. - Nail Salons Near Me - Happy Valley, Oregon

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Zero out of 10! The service here is horrible and she painted my nails like a kid did them! I wanted a light pink but the color looks clear! And you can see where she messed up! She did a horrible service read more

I came in and asked for a fill, really not too bad. Heather was quiet, but polite for the most part. They are thick where you don't want them to be, and the application was rushed, so they're not shaped the best, but you can't tell in the photos. The tip of one of my nails was going completely to the left. I had her fix it a little, but I fixed it when I got home (the pointer finger). I'm really not one to go to yelp and complain about these things, but her filing technique was completely wrong ( filing straight up and down when you're supposed to go at an angle, so there are flat edges around the bottoms of my nails) one side of my pinky is rounded and full, and the other side is skinny. It's like leaning to the right. I could ignore all of these things if it weren't for the fact that she did not remove my broken pinky nail properly. She tried lifting up the previous gel X with just tools which can ruin your nail bed and the health of the nail overall. I know that nails aren't really the greatest for your nail beds in general, but there are ways to be as protective as possible, and Heather was not attempting to do so. Didn't even fully remove all of the gel x before putting another gel X nail on top of it. They are pretty and I'm not completely upset but when I'm paying a high price for something, I don't wanna have to touch up at home. I wanna leave happy and I don't wanna notice little imperfections. read more

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Got a mani & pedi today and everything went great! Great atmosphere and everyone is as super nice! read more

Prim Nails Spa Lounge - Nail Salons Near Me - Happy Valley, Oregon

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Diana is my go to for all services. I recommend booking with her! The turn out is always amazing. I pick out designs I find on instagram/Pinterest or will describe what I want & she kills it every time. She's patient, sweet, and thorough. read more

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I Always come to Prim nails to have my nails done. I've been getting them done for the last six or seven years here. They have a huge selection of colors- it's hard to chose sometimes! I recently started getting designs, usually inspired by Pinterest images. They've always been able to create what I envision. Today, I had my nails done by Kim. She has tons of intricate designs and is willing to make small edits to them. They turned out awesome! I am absolutely in love and will definitely come back for more fun designs! read more

Prim Nails Spa Lounge - Nail Salons Near Me - Happy Valley, Oregon

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Highly recommend this place! My nails were really short and my cuticles were rough at the time but the nail technician Yeu, hopefully I spelled her name right. Did an amazing job. I got a full set with ombré for 75 dollars. She has a keen eye for looking at little details, making sure everything looked perfect. I love how she looked at my nails in multiple angles to make sure it was smooth. Highest quality full set I've ever gotten and was really surprised because I'm rather picky with my acrylics. She took her time to make sure it was how I wanted it but the service was still faster than other salons. (Ignore the damaged cuticles, it was like that before the service) read more

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Came in for a pedicure to treat my absolutely amazing assistant for her hard work and look what Jenny did on my toes!!!!! So cute and just in time for Easter 2023!! read more

Prim Nails Spa Lounge - Nail Salons Near Me - Happy Valley, Oregon

I have been going to this spa since 2015!! I absolutely love this spa. Karen is my go to lady but all the ladies are there really good there! 12/10 would recommend this place. Very clean. Fast but does a great job and reasonable prices. read more

Prim Nails Spa Lounge - Christmas nails, snow flake, candy cane, red, gold. - Nail Salons Near Me - Happy Valley, Oregon

Where do I even begin. No appointment, we waked in(that's nice, no wait time, and they were able to get us in). I had asked for a full set. Heather the nail tech did my nails, I loved the nails. Thought they were very detailed and clean. NOW, heather goes "do you want regular or shellac"......and that's when it went down hill from there. I'm not sure if you say regular, it means you're poor but the service completely shifted. Once I said regular she kept going on and on about how long it takes to dry, I get it, if you go a cheaper route then it will take longer Vs. shellac and they put your nails under black light and it dries instantly. She puts me in a corner like a kid, I know what you're thinking, it's the drying station, its not because if you pick shellac, they would bring the machine to you. Either way I was still happy with the nails, so sat at the drying station......heres the best part, she just had my hands under a fan, it got so cold my hands started to hurt....maybe because she had me sitting under that fan for 45 MINS, yes you heard that right, my FULL set took about 37 mins to do and the nail drying process took 45 mins. Im not a nail tech but ill tell you what, it felt like she applied a diluted clear coat because NO JOKE, it took 45 mins to dry......when I touched it after 25 mins, it left a print on the nails when I was touching them to dry. The work was good, but if you want constant customers service, then pick shellac lol. Like they make it clear if they upsale and you don't take it......they change their service to teach you a lesson. Would I ever go back?.......NEVER. I saw most of the techs would ring up their clients......HEATHER could careless, she only lifted her head up because the girl ringing me up gave her the tip I left. Visited on 01/02/2023 read more

Prim Nails Spa Lounge - Nail Salons Near Me - Happy Valley, Oregon

I always come here for a good nail set, I think everyone does a great job in communicating well when something needs to be fixed. Dany who I believe is new, did a great job with this set!! read more

Prim Nails Spa Lounge - Gold french tip Almond shaped set - Nail Salons Near Me - Happy Valley, Oregon

I've been coming here for years but after my recent visit it's going to be my last. A few days ago I got a dip manicure from Vanessa. Unfortunately the process wasn't smooth and caused me a lot of pain. I agreed to having my cuticles cut and she took it literally. Overworking my cuticles and giving me cuts on almost ALL my fingers. When I told her I was bleeding she told me it was just the color. She ended up giving me a 30% off discount and I'm still sitting at home with infected cuticles... I've been debating whether or not to post this... but there is no excuse for me to have cuts on 8 of my fingers. Take this review how you want. I'm just really disappointed in this salon. read more

Prim Nails Spa Lounge - Cuticle cuts - Nail Salons Near Me - Happy Valley, Oregon

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I have only been here twice and to be honest I can't even remember my first experience. But I went back yesterday, on a Saturday, mid day and got seated right away with no appointment. I don't remember the nail techs name that did mine but she was quiet, kept to her self and did a great job in my opinion. I don't always care to chit chat so it was perfect for me. I could've used a little longer arm massage, but when she was told she had another customer next she didn't start to rush by any means. I was asked at check out if I had shellac on prior (which I did not) so I'm guessing the charge extra for the removal?? If that's the case, I won't go back. They already charge extra for files, and I don't know a single place I've been to that charges extra to remove shellac when you're getting shellac put on. Dumb. Other than that- it was just fine! My nails are pretty simple so I'm not too picky. read more

Prim Nails Spa Lounge - Shellac Nails - Nail Salons Near Me - Happy Valley, Oregon

Went in for a full set and showed them a reference picture. Yen did a great job and gave me exactly what I wanted. I've been here before and was not disappointed by the techniques used! read more

Prim Nails Spa Lounge - Full set with design - Nail Salons Near Me - Happy Valley, Oregon

My favorite nail salon! I've been going to Karen for many years, she does an amazing job every time! My nails never lift and their pricing is very good. I highly recommend this nail salon! :) read more

I recommend Vanessa, super sweet and if you don't like your nails she will redo them for you. Takes her time as well and her acrylic shape on point read more

I recently moved to Happy Valley permanently and was in need of a new nail tech. I am very particular about my acrylic nails. So I believe it's hit or miss trying new salons. I can say that this is my new "go to" salon. Prim nails has not disappointed me once. Their service is great! The nail techs here are very skilled. I have had a few nails techs help me and I have been satisfied every time; Karen is skilled and the one I prefer to have do my nails for the styles I love . If I could give them more than 5 stars I would. . Thank you Prim nails! read more

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vanessa is the best nail tech!! She's so sweet and takes her time to get job done right!! You will be very satisfied and feeling so beautiful when you leave her read more

Prim Nails Spa Lounge - Full set ombré with diamond done by Vanessa! - Nail Salons Near Me - Happy Valley, Oregon

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They are nice but wayyy over priced I went somewhere they were 45 and here was 60I just don't think this place is worth it

This is my second time going to this nail salon and both times have been great! My sister and I didn't book an appointment but they got us in really quick! Vanessa was my nail technician and she was amazing! I got dip nails with ombré and she did such a great job. read more

Prim Nails Spa Lounge - Nail Salons Near Me - Happy Valley, Oregon

Went last night for a basic pedi and shellac mani. I told the lady that greeted us exactly what I was looking for. Second lady takes me to the pedi chair, once again, pointing to my fingers, regular pedi and shellac mani. They had me pick my colors, once done, third lady starts my pedi. As soon as she is about to start putting the gel polish, I told her to stop, I said no shellac pedi. The second lady then starts arguing with me in front of other customers, stating that what I asked for. I kept saying no, but then got a little embarrassed because there's other people in front of us. I said whatever and the lady continues. When it came time to paid, BASIC SHELLAC PEDI WAS $47. WTF, $15 for shellac on pedi but only $5 on mani?!?!? It's been a little over 12 hours since my pedi, and I still can't believe i got ripped off. I should have caused a scene when she was about to add the gel, maybe that would have sent a message. Moral of this story: don't get your nails done here. read more

I come here because it's clean and the staff is friendly. My tech Vanessa is fantastic, I am always amazed at how she takes care to do my nails the way I like them. If I don't like something she fixes it immediately. Not to mention her pedicure massages are the best. I seriously mean it, she gets every toe. Lol. I will follow her wherever she goes. I highly recommend Prim Spa and Vanessa. read more

Karen Karen Karen, you my dear are a diamond in the sky. From your incredible fast first class solar/acrylic, efficient, long lasting, and durable pedicures . Not to mention a great conversation at a reasonable price. I wish I could add more stars. Thank you for always making me feel beautiful no matter. read more

Karen is the best nail tech! she is very sweet and very talented. I always drive an hour and half to get my nails done at prim nails with Karen. read more

It was my first time & they were very busy as it was a Friday afternoon. I got seated immediately & was impressed by the environment (clean, friendly) My nail tech, Karen, went above & beyond. She kept asking if I liked them & took her time in perfecting the design. She said it was a new design she's never done but by the outcome that's hard to believe. I am definitely going back! I love my nails! read more

Prim Nails Spa Lounge - Nails - Nail Salons Near Me - Happy Valley, Oregon

I would give this place 0 stars if I could. Worst service I've ever gotten at a nail salon. No one even acknowledged me when I walked in so I wrote my name on the sign up sheet and sat down. They looked a little busy so I was fine waiting till I saw people finishing up and I thought I would be called up but I wasn't. I went to the front desk and asked how much longer it would be and they said they thought I was waiting for someone which I have no clue why they would think that. Then they asked if I signed my name and they would have known that I did if they paid any attention to me when I walked in. 0/5 service. Save your money for somewhere that actually provides customer service. Aside from the service the pedicure I got was terrible. The water was cold the massage was average and there were no extras to it. My feet weren't even scrubbed or scraped enough. The most basic pedicure for $50. 15 for the gel and 5 to remove the other gel I had on. Save your money. read more

Vanessa is awesome. I let her do whatever she want to my nails everytime. I love her service. She is so careing. I won't go anywhere ese. This is my go to spot. ​ read more

i did a full set for the second time here and they did it perfectly how i wanted when i showed them the photo but they did charge me a lot for it 152$ read more

Prim Nails Spa Lounge - full set nails! - Nail Salons Near Me - Happy Valley, Oregon

This used to be my go to spot- so clean, friendly, and great nails! Well, they're under new ownership and after two visits I will safely say I am never going back. The staff is so rude, especially the teenage daughter who runs the shop. It looks filthy in there and the actual service, my mani + pedi, was one of the worst I've ever received. I'm pretty sure my toes didn't get a top coat, I got no foot/leg massage, and there is polish every where... the gal didn't even try to clean up her mess! And just to be a little petty, the no longer serve complimentary wine and champagne. read more

Update: Shellac did not hold up well. Difficult to tell from the pic, but they scratch easily. I'm very careful with my nails and have never had shellac do this before. Having had these nails for almost 2 weeks now, I've become insecure of the unevenness; I need to have them redone at my regular place ASAP. The chip in the picture was the result of not having soaked my shellac in acetone long enough. She had to rely on the tool a lot to remove my old shellac, which thinned out my nail, making it more susceptible to breakage. read more

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I wish you could leave 0 stars. This place needs to go out of business, but I guess every mall needs a shitty nail salon. First of all this place is one of those salons that makes you pay for the file and buffer. I'd say make sure you bring your extra ones so you don't have to pay, but I'm hoping you won't go to this nail salon at all. The moment I walked in asking for a mani and a pedi, I didn't feel invited but more of a burden. My pedicure took forever and ended up chipping that night. Next I got a gel set for my manicure and it was the worst one I ever experienced. I left with all my cuticles on fire and a visibly large cut on one of my middle fingers. The total cost for a rough and non-relaxing visit = $62. Honestly, save your time and money. Don't be like me and go tot the mall to get your nail done so you can also hit up Eyebrow Plus too. I had wanted to go to Emerald Isle Hair & Beauty across the street on Sunnyside but they were closed that Sunday I went. They are a great salon with quality products for a good price. Hope this helps. I also hopes this salon goes out of business. read more

I DO NOT RECOMMEND THIS PLACE. Horrible customer service and condescending employees. I called in for an appointment a week prior to going and when I showed up they said I never booked an appointment. I was wanting to get a manicure with another girlfriend. By the time they got us a spot they separated my friend and I to do our manicures. Not a fun experience and the nail tech didn't know what they were doing. read more