I'm leaving a two-star review because, although the place itself is friendly and clean, my actual…read moreservice and overall experience were very disappointing. I'm rating the service I received, not the environment. The person who waxed me was kind, and the company's website says she has four years of experience. However, as someone who has been getting waxed regularly for over a year (about twice a month), I was honestly shocked by the quality of the service. During my appointment, the same area was waxed multiple times--far more than it should have been--which left my skin irritated. I chose not to point out the areas that were missed after the appointment because the same spots had already been waxed repeatedly and I didn't want to risk even more irritation. I checked out, said the service was okay, paid the usual $40, and left. When I got home, I had to tweeze about 16 hairs from my upper lip myself and heavily moisturize my skin to calm the irritation and redness. While the staff was kind and the space was clean, the quality of the work was extremely disappointing and far below what I expected from a professional service.

Update: I saw Kristin today per the recommendation of assistant manager, Sarah. Kristin was…read moreamazing! Nice, energetic, kind and knowledgeable. She did my brows and upper lip and both exceeded expectations. I think I found my new waxer :)

When I tell you Hailey is a lifesaver I called cry because the nail shop messed me up right before…read morevacation she told me come in and she will see what she can do to fix them gave me an illusion of an arch without drastically taking my eyebrows off or thinning them I will be back every time for their services

My first time going, Crystal did my brows and I couldn't be happier with the results. They were…read moreeven, had a great shaped, and not a hair was missed. She goes in with tweezers if she can't get certain spots with the the thread and is very detail-oriented / perfectionist which is some you want when doing your brows. Couldn't recommend her and the place more and the $12 price is just the icing on top!

Crystal is wonderful! She had easy scheduling, very thoughtful, and has great communication with…read moreher clients.

Crystal was amazing! I have done sugaring one other time, and the experience was painful and not…read morefun... But with Crystal, the 30 min felt not rushed, a little less painful (because obviously hair removal is not a pain free experience), and she was making sure I was ok doing small parts at a time. She is a great converser, and I would definitely recommend to anyone! I have already booked my return appt for next month! thank you for a great experience

I have been seeing Kortnee for my tan and lash needs since 2012. I should have given her a Yelp…read morereview a long time ago, she is honestly so great! When I first went to see her for an air brush tan, I was super nervous and she made me feel comfortable. I am shy and a little insecure about my body but she never made me feel weird (I mean, let's be honest, it's weird to be close to naked in front of someone you've never met!). My first tan was amazing and I had it done right before my bachelorette party. She even contoured me and I was super pleased with the way I looked. The color and shade were perfect with my Asian skin tone. I must say that I am used to coming out a little orange from spray tans but I didn't look that way at all. I looked like I just spent a week on a tropical island. The tan made me feel confident and I knew I'd be back. I am not sure how many times, I might have gone back in between that first initial spray, and when I went back for my wedding. Kortnee recommended that I get an airbrush tan 3 days before my actual wedding. It turned out great, and my tan was PERFECT. I went a little darker because I had 3 days in between when I got my tan, and my wedding. I felt (looked) slimmer and confident. I think I've gone back a few times since then for tans, but I recently (within a few months) got lash extensions from her. oh my gosh, can I just say they looked awesome? They didn't look crazy, but gave me more volume and depth and I saved so much time in the morning getting ready for work. I didn't wear any eye makeup the entire time I had the lashes on (including the fills I had). I really didn't need any. I am going to get lashes again soon and hopefully in time for the holidays, they look great in pictures too! Kortnee does not rush, shes a perfectionist and wants you to be comfortable and look great. She's really knowledgeable and a professional. That's something I really appreciate, I know some places want you in and out. I never feel that way with her. I should also mention that she's super easy to get a hold of and answers texts and emails in very reasonable time. Usually less than an hour, if she's not busy with clients. She's also super accommodating and will let you know if she can squeeze you in when she's fully booked. I've learned that with each fill I get, I need to book with her right away if I want to get in within a few weeks. She books up really fast!

I wish this app had 10 stars ... I've been going to Kortnee for 7 years. I've had many services…read morewhich include; eyelash extensions, spray tans, eye brow waxing & tinting, lash lift etc. I wouldn't go anywhere else! Kortnee goes above and beyond with her clients and services. She very knowledgeable and experienced in this field. In addition to, she also uses only natural and organic products along with her own self tanning solution. Bonus, her salon is like walking into a little bit of Hawaiian paradise. She has the best smelling lotions from Hawaii (all organic) If you need any of these services done she's your gal! Mahalo

Excellent service, friendly attentive staff. I highly recommend for quality care and a calm…read moreenvironment.

The workers were incredibly nice and friendly, with spacious and clean environment. I got the exact…read morenails I wanted. I love it here, would recommend this place to anyone!!

I've been going to Urban Colorz for 5 years or so. Casie is my gal and I've had almost ALL of the…read morethings over the years. Short hair, long hair, dark hair, bleached hair, foiled hair, balayaged hair, a few different types of extensions (Hairdreams and the ones with the little beads) and I've ALWAYS left the salon feeling beautiful. I've been to many salons in my life and had many stylists do my hair and without a doubt, Casie is my favorite. She does what I ask her to do. She doesn't tell me it's not possible, she doesn't say she doesn't want to do_____ because she doesn't think I will like it, she bleached my hair when I want it bleached, she dyed my hair brown when I wanted to be a brunette. She's awesome and I would recommend her to anyone, for anything.

Had a massage appointment with Taj (I think that's his name). I walked in and was greeted, very…read morenice salon. The room I was in was very clean and comfortable. My therapist was so good! I've had lots of massages and this one was incredible! Very good technique. I will be back!

Hellen is an AMAZING lash artist! She goes above and beyond my expectations every time! And going…read moreto see her is like going to hang out with a friend! I've been getting lash extensions for a few years now and she is by far the most gentle, sometimes I can even fall asleep while she does my lashes! I have semi-sensitive skin but her products are amazing and I have no reactions whatsoever. And to top it all off, her space is so cozy, cute and more importantly it's very clean. If you're looking for a lash artist in the Portland area, I definitely recommend going to see Hellen -- you will not be disappointed! She's also on Instagram @soextralash , definitely go check her out!

I never have wanted to get lash extensions because I have really nice natural lashes. But I had…read moreseen Hellen's work and talked with her a few times and decided to give them a try. The amount of detail and willingness to make them PERFECT, is so extra!! I mean, not only am I SOO in love with my lashes, but the retention is amazing. I am a busy working momma, and to be able to wake up with amazing, beautiful lashes everyday-gah, there is nothing better! Hellen is so talented and she truly loves what she does! She researches, asking lots of questions and makes sure she will give you EXTRA perfect lashes. I follow her on IG and she's always keeping up on education. I can't say enough good thing! Stop reading this and call her

I had a 2 hour shea body wrap and deep tissue massage by Larissa. She was an excellent massage…read moretherapist and the experience was fabulous! I felt so pampered and relaxed by the time I was done. The place is a cute remodeled home in a commercial district and everything was very professional. I would highly recommend the place and Larissa.

This review is based on a facial service I had with Haven Day Spa on NYE. I can't seem to forget…read morethe details, so consider this my "therapy". I had a $100 certificate as a gift from a March birthday. I stated to the woman who answered the phone that I had this certificate, made my reservation, and arrived on time. I have never had a facial before, so not knowing what to expect, I requested the Express Facial (a $65 service value). My appointment started late, because the receptionist (?) was busy upselling lotions to another client and allowed her to use the remainder of the gift certificate she tendered for payment. More on this later. One of the reasons I wanted to try a facial is because I have a few very large and noticeable blackheads on my face that I would love to have extracted. Do they perform this service? According to their website, absolutely. The person giving me a facial told me it wasn't necessary. Even after looking through a magnifier. Okaayy. Fast forward to the time for payment. I surrendered my gift certificate upon checking in for my appointment. Remember: GC = $100, service = $65. I paid the clinician a cash tip. When I went to the counter to check out for services rendered, the receptionist said "that will be it then!" I was a little surprised, so I took the bait of the upsell scheme, a $30 product, hoping she would do the right thing and use the remainder of the GC amount. Instead she asked for further payment. I left feeling as though this business must need the money more than I did, so it felt fine. As I have sat with it for a month and a half, it no longer feels that way. Should I have said something then? Absolutely, yes I should have. I didn't and I own it. $35 is not going to make or break me. The reason for this review? To put my experience out there in hopes it gets read and doesn't happen to any one else....especially if $35 is a vital part of a budget. The two stars are the clinician. I am still not sure what to expect with a facial.

Great service! Appointment recommended, since their stylist's are independent contractors so they…read moreall have their own schedule. You would be able to get in just about anytime!

My first visit she got me in same day, did exactly as I asked (trim my undercut that I should NEVER…read moretry to do on my own ), provided quick and efficient service, and charged a more than fair price. I have found my salon. Thank you!

Perhaps their facials are great but this review is to address their dysport injections (like…read moreBotox). I spent $900 which I was surprised because where I used to go was $1600 (they went out of business old place I went too). I got the injections in the later part of October early November. I called really upset because my one eyebrow was lower than my other. I get the injections on my forehead so I stop scrunching in between my eyebrows around my eyes and around my mouth. They offered for me to come back in a few weeks. Which is new for me also. But they didn't work. They didn't make any difference and so I can't go back if you didn't do it right the first time. I'm now on the hunt for an establishment that will listen and get my normal results. The girls are nice there but I'm paying for a product and for a benefit. I did give them a good review on their website because I was hoping that the product will eventually work. I can't delete that good review. I was really hopeful. So it was a waste of money, energy and time. I gave them a maybe because they might have excellent services but I go somewhere else for my facials.

I've been coming to Luxus for about 4 years and have always left feeling so incredibly beautiful…read more Laura is patient, kind, and professional. She has the answers to every question and helps make injections a comfortable experience.