I will start by saying the maids are normally great and do a great job. Unfortunately, the business owner is not. The maids were almost 4 hours late because he overbooked them and didn't communicate. That means my whole day got placed on hold and I only have one day off a week. When I told him this was unprofessional, inconvenient, and poorly communicated, he then turned it around on me and said I have been late in my payments (during hurricane Harvey?!?). Otherwise all payments have been within 24 hrs. And quite frankly, that argument is unrelated- as a business owner if your people are late, call as soon as you know they're going to be late and apologize. Apparently those expectations are too high... read more

Pride Housekeeping - His "apologies" - Home Cleaning Near Me - Houston, Texas

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Reading the reviews I have to wonder why all the bad ones for this company are "Not recommended" and therefore not a part of their star rating system. For that reason I give 1 star even though they probably earned 2 1/2 VERY disappointing service. Sent 3 women which should have been a good thing as we have one of the 3 story Neartown houses. But several things were not dusted, work table in office, one bedside table (of 2), 3 window sills, one side of entertainment center, etc. I caught 2 things and they flipped a rag back over them but cannot catch all of this while they were rushing to leave. I did see they cleaned the master shower only as far as the shortest of the ladies could reach, leaving a foot of obviously dirty shower glass on both sides that have glass, I told the women in charge, only one who spoke English, and she told one of the girls in Spanish. The young lady dashed off while I was paying (Cash only is a red flag Israel) and then came back down so fast and zoomed out the door, that I knew there was no way. When I asked her how that could have been done so quickly she replied, she is really good! And was outside and away herself. The shower had not been touched, nor the spotty faucets in the bathroom, but the previous spotty large faucet in the kitchen was now sparkling! Obvious shower somehow translated to kitchen faucet. the rest of the house was ok but aside from the kitchen faucet nothing was really well cleaned. And I never have found my reading glasses in the nice zip up case that were on my desk that morning..... read more

I've already written a review for Pride Housekeeping and I've continued to use their service ever since, but I recently moved and I needed a good cleaning of my old apartment before I turned in the keys. The fantastic job Pride did seemed to warrant an update. Israel (the owner) couldn't have been more helpful and he was very flexible and worked aound my schedule. The crew was fast, thorough, and the place was spotless by the time they left. The price was more than reasonable and they arrived exactly at the agreed time. I really can't recommend Pride Housekeeping highly enough. If you detest having to clean house as much as I do (you can't possibly hate it as much as I do), definitely call these folks. You'll thank me!! read more

Reliable service! Can text the company to switch schedules or upgrade to deep clean service at any time. Doesn't mind our 2 doggies and maintains high quality standard. Takes feedback well. Does not misplace items randomly, cleans but doesn't "organize". Things are cleaner if the ground is clearer. Washes the dishes superbly and uses nice smelling products that are not overwhelming. Local in montrose area, happy to support local business. Very fair prices. Beats big companies competition by 10-20 dollars for 1400 sq foot bungalow. read more

I called pride cleaning as a last min move out , israel was very flexible & they scheduled my appointment within my time frame , the cleaning was amazing & the apartment looked brand new ! I reviewed my deposit in full , I can't say anything negative about pride cleaning , I will definitely call them again for more help in the near future with my new apartment , forgot to mention the price very reasonable. read more

Pride Housekeeping - Clean bathroom like brand new after the pride cleaning ! - Home Cleaning Near Me - Houston, Texas

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I loved the quality of the service I've received from them. I got canceled by my other cleaning service and I called them on a busy Saturday to see if they can fit me in & they did! They showed up on time and they did a great job. I couldn't beleive how clean my apartment looked after. They are friendly and reasonable priced as well. If you aren't set on 'green' cleaning services then I'd totally go with them. Even though they aren't 'green,' I did not have any allergic reaction to the cleaning products they've used. read more

Israel and his team are absolutely fantastic! Irene came with two other people the first visit, and my house was sparkling by the end! We (Irene and I) walked through the house to make sure we were both on the same page as far as what they clean, how they clean, and my expectations. A team of 3 comes once every other week and Irene is always part of this group, or at least someone who is familiar with my house. I've been able to reschedule (via text - so convenient!) when needed, which is a huge help for us. We have all hardwood floors, and they are immaculate after each visit. I also have a large, all-glass shower that is a huge pain to get clean (for me, anyway!), and each time they've made it look brand new. They are friendly, professional, and efficient, and I've never found something not up to my standards (and I like a super clean house!). I highly recommend Pride Housekeeping I pay $120 for a 3/2.5 house every other week (the first cleaning was $145 and needs to be paid in cash but I've paid with a check for every other visit). If you have more or less frequent visits, the price is adjusted accordingly. read more

Hired for a move out clean and received excellent service. The apartment looked great, the price was excellent compared to the others I shopped around with and communication was very quick and easy through text. I highly recommend this crew to anyone moving out. read more

We hired Pride housekeeping for a move in cleaning service and they provided a wonderful service. The staff was friendly, easy to talk too and did a great job cleaning every corner of the apartment. I was happy with their service and will use them again in the near future. Thank you! read more

The owner is responsive and cooperative. I had to cancel a couple of times because of business obligations on my end. Owner of Pride was patient and understanding. The housekeepers came yesterday and did a FIVE STAR job. Very efficient...cleaned everything beautifully...nice ladies all. Best cleaning job I've ever had....they were in and out. Efficient and thorough. I hope the company can maintain these standards. THX PRIDE HOUSEKEEPING. Sherry read more

The ladies did such an excellent job on my one bedroom apt move-out cleaning! They arrived right on time and completed their work in less than 2hrs (1.5 hrs to be exact). Move out cleaning is no joke and seriously would've taken me an entire day to do it. I'm so glad I contacted this company, they saved me a lot of stress & the price was extremely reasonable. To contact for a quote and appointment, just text the business number. Wish I had the foresight to hire them for my move-in cleaning as well. Will definitely do business with this company again. read more

My wife and I have been using Israel and his team for awhile now, and we've both been very impressed with the job they've been doing; very conscientious, and when we need to have them adjust some aspect of the cleaning, they're very good at modifying their technique or procedures to meet our needs. Highly recommended. read more

They do an okay job but are very overpriced. I will say that they are honest and trustworthy with your property which is extremely important to me when choosing a cleaning service. I was very happy with my move-out cleaning in my old apartment, but was not happy with the regularly scheduled service at my new place. They charged me $80 to clean a one bedroom apartment and when I questioned Israel about the price due to the fact that my place is only 650 sq. ft., one occupant and zero pets, he refused to budge on price. Everyone I know was telling me that they were charging me way too much. Also, they cut some corners with cleaning the bathroom because there was still hair stuck to my shower walls. Well, it doesn't matter anyways because after a few months they just randomly stopped showing up and haven't contacted me. Oh well. read more

Awesome Great price.. Israel is very thorough.. and trustworthy..

I thought I was going to have to buy new blinds - mine were so yucky, old, and dusty. However, after hiring Pride Housekeeping, they cleaned my house so thuroughly and then offered to clean the blinds as well. I'm not sure what they did, but it was magical!! Needless to say, I no longer need new blinds and my house is wonderfully clean. Also, they are always on time and get the job done very quickly and efficiently. I definitely recommend them! read more

I hired Pride Housekeeping to do a move-out cleaning when I left my old house. They did a great job and the process was so easy! They were also the best price of the 5 cleaning services I got quotes from. I booked everything through Yelp messages, left a key under a flower pot, and left a check on the counter. Since I wasn't living there anymore, it was so nice to just have them come without needing to meet them up. I checked on the cleaning a couple days later and everything was well-cleaned and looked great. I would definitely use them again! read more

The ladies are awesome and very friendly, they do a pretty good basic cleaning at a good price. You gotta pay extra for window and fridge cleaning. read more

Pride Housekeeping answered my call promptly, luckily I was able to get them same-day. They showed up on time, were professional, courteous, and diligent in cleaning. The price was also very fair for the superb cleaning they gave my house. I highly recommend this crew for Houston housekeeping! read more

Favorite house cleaners!! Very professional and they always seem to be able to fit me in last minute. The team does a great job cleaning bathrooms and showers which I love!! They respond to texts fast too. Highly recommend read more

Ramona and Irene did a fantastic, very thorough cleaning of my large home. We have the house on the market for sale and they cleaned this place top to bottom. It's so nice now that I don't want to move! I thought the price was very reasonable for all the time they took and the quality of the cleaning. Everything is sparkling and polished. read more

So I tried again since I wanted to try some place different. I texted this time and heard back from them right away. I was able to get scheduled in just a couple of days. Price was not bad, cheaper than quite a few others in the area. The work was really good. They cleaned in places that others have continually missed. My place was pretty bad and it was almost perfect when they were done. I was told cash or check which wasn't an issue but I assumed credit was accepted. Text them dont call! read more

I have used Pride Housekeeping for almost a year now. They are always able to fit me in whether I text them the week before or the day before (yes, i said text). The cleaners do an amazing job getting all the spots that I miss. My only complaint is that my price has gone up slightly, but this is only because I only have them come either once a month or once every other month. My house doesn't get dirty enough for more frequent cleans. I'm obviously willing to pay the price since I haven't left yet! They do offer a discount if you have bi-weekly or weekly cleaning though. read more

I use them for periodic deep house cleaning. Trustworthy. They do a great job - several women part of the team. At least one speaks English. They welcome feedback if they missed something. Always on time. read more

Very responsive through text message, the owner was quick to respond to questions about available hours and quotes. The process of booking an appointment is fast and easy through text message as well. The rate is the fairest that I found and is a flat fee based on the square footage of your apartment. The ladies who arrived were on time and were very efficient. This review was based on a move-in cleaning and I have booked them again for a move-out cleaning. read more

The staff of Pride Housekeeping was prompt, courteous, and did a great job. We have used them in both our loft and now our house. In each they did a great job and were very responsive. read more

No disrespect but I don't know how they have so many good reviews. Mediocre at best. Only used once. Was clean but not 5 star clean.

This company is a joke they take things I was missing chance out my change bowl also took money that was on my dresser don't use this company they also did a really bad job cleaning read more

It looks like I had a different experience from everyone else on here. After reading all of these wonderful reviews I was really excited to try this cleaning service and hoped to keep regular and frequent service. My husband and I live in a two bedroom, 1 bathroom bungalow in the Heights. It is 1100 feet and we have three cats and a big dog. Needless to say dust and fur is something we are always trying to combat, hence the desire for long term frequent cleaning service. Anyhow, I made an appointment with Israel yesterday and two women showed up today to clean my house. The didn't say much, they just went to work. I hung around for a few minutes to see if they had questions and they didn't so I left to run some errands. When I got back they were still working on some of the rooms. I went to the bedroom which appeared to be complete. I noticed that the lamp still had a significant amount of dust of the shade. This compelled me to look closer. Then I noticed that there was a lot of dust on the top of the ceiling fan. It made me wonder if they were done cleaning that room and so I asked and they confirmed that they were done. In the hall I saw that the baseboards and doors still had dust and dirt on them. I called Israel to clarify before I addressed the two women. (I didn't want to come off as demanding if I had misunderstood the agreement.) He didn't answer, I left a message that was polite and hopefully cooperative sounding. I think he must have called them first because one of the women started talking loudly on her and seemed angry, she stepped out of the house to finish her conversation. One woman said, "We are done, do you want to take a look around?" I brought up my concerns and they quickly touched up the lamp and the fan. I paid them $120 and thanked them even though I was disappointed in the results. I just don't feel comfortable following someone around and criticizing their work. I feel like people should be conscientious about their own work. At this point Israel called back. He was very abrupt and said, "Ok, you want to just tell me what is going on?" I proceeded to give a couple examples of some of the things I was less than impressed by he said to bring it up with the crew. I told him I had brought up two examples that were addressed and then they left. I did misunderstand that the women don't do ANY laundry. I thought I had read somewhere that two loads were included- they are not. I was surprised that Israel seemed really defensive and argumentative as opposed to cooperative and customer service oriented. He just kept repeating that they don't do laundry. I said that was fine several times and admitted that it was my own misunderstanding. That was all he wanted to talk about. I asked if the doors and baseboards were to be done and he said yes and that I need to tell them to do it. I let him know that they had already left. That was pretty much the end of our conversation. I walked around the house after and unfortunately, my disappointment grew. There were three cups and a plate in the sink that remained. I guess they don't do any dishes either. It was a small thing, but it seemed weird to me. They dusted around objects instead of picking them up. If they moved a chair or lamp to the side they left it there all askew instead of putting it back.. There are dirty tennis shoe marks all over the kitchen floor that they mopped but then went back in with dirty shoes. Hmm... My kitchen counter was still dirty! My upholstered chairs and sofa was still covered in fur and the pillows weren't fluffed. Not a nice finishing touch to be found. The wood was covered in oily smear- for lack of a better descriptor. I have just spent the last few hours re-cleaning my house! Random peeve- every five minutes one of their phones would ring and they would take a long conversation. Over and over. The pros- the bathtub had a nice scrub and they are very flexible and accommodating when it comes to scheduling. I would summarize by saying that Pride Cleaning seems like the type of cleaning service you would get from a large apartment complex service. I'll bet they do a lot of move out jobs. It is a very superficial job with little attention to detail. Maybe they were all having a bad day, but first impressions are everything. not a good fit for me. In the past I had a housekeeper "J"- after she was done and I walked through my house, my heart would sing and tension would disappear because someone who knows how to clean and put that nice finishing touch on everything had just exerted these wonderful talents onto my home. Gosh I miss "J", wherever she is... read more

We recently used Pride Housekeeping for the 1st time based on positive Yelp reviews and were not disappointed. Over the past several years we have used local groups and individuals with very mixed results. Israel and his team are very professional and efficient. The group of 3 ladies arrived right on-time and worked for several hours. They are very meticulous and detailed. Also very pleasant and polite. We were so pleased we are setting up regular cleaning dates. read more

Outstanding, on time, thorough, great price. Highly recommend. The ladies did a great job.

I have used this service three times now, and have been quite pleased each time. They are reliable and thorough, and also quite pleasant people. read more

5 stars for Pride Housekeeping! Isaac is the head honcho at Pride and could not run a nicer, more accommodating cleaning service. He and his staff work to fit your schedule and are very competitively priced. We live in a larger historic home and he quoted a price that beat our previous cleaner by $40 and did a better job! The bathrooms were spic and span, everything dusted, the kitchen cleaned, the floors were spotless. All in a reasonable time period as well. I have had to reschedule once and Isaac took the re-booking in stride. Also, and this is most important, the team is very trustworthy and honorable. They have been to my house several times and I've never once worried about my belongings being damaged or stolen... I've heard horror stories from friends of mine of cleaning services that were not as trustworthy. To sum it up, give Pride Housekeeping a try. You won't be disappointed! read more

My family moved to a new apartment that had filthy floors. I called at 2.00 pm and Isreal had a team at our apartment by 4.15, the same day (and extra points for them because it was a Friday). I explained I wanted extra attention paid to the floors. To ensure the floors were super clean, the lady tested all the floors with a wet white cloth, and made sure it was still white afterwards. They listened to my needs and made sure they were met. I will definitely use them again! read more

We selected Pride Housekeeping based on the reviews and I am now writing my own review. EXCELLENT! They did such a great job and cleaned everything beyond my expectations. This is the first service that cleaned the way I do which is very thorough. They arrived on time, were friendly and professional. I am definitely going to use them again. read more

We have been using Pride Housekeeping every 2 weeks for 2 years now. I look forward to Wednesday evenings when I walk into a fresh-smelling, tidy and clean apartment. It's no small task either--3 kids (one a toddler) and 2 adults in a small apartment can get quite messy! Israel, the owner, is very easy to get in touch with (via text) to reschedule appointments is necessary. I always trust the ladies with our things. In fact, we are rarely home when the cleaning ladies come and go. Highly recommend! Unfortunately we are now moving out of state so will have to seek a new cleaning crew. Of course, Pride is helping with the move-out cleaning for us as well--fridge, oven and all! read more

I have been very pleased with the service Pride does. They ALWAYS call to confirm when they will arrive. They ask about special requests/needs. Most importantly, my home is clean (really clean) organized and smells great after they have been there. As a very busy professional, it is a joy to have a trustworthy, attentive service like Pride. I recommend them highly. read more

I had Pride Housekeeping come to my home and they did a wonderful job. Dusted things I forget to dust, swept, mopped, scrubbed the bathrooms and showers. My home needed some dusting and moping only so I though;. I had never had anyone in my home to clean before. I thought I had always done an ok job cleaning my home but the proof was on their rags. I did'nt realize my home was that dirty. They used their rags and cleaning supplies, and good thing they had lots of clean rags with them. . His crew arrived on time and even went out of his area to come to my location. Thank you for a job well done. read more

Well, at least they showed up on the day they said they would. They showed over 4 hours late ( I was appraised TWICE that they would be delayed by an hour). 4 women and 2 hours in an uncarpeted empty apartment (140$) and I still had to go through and clean after them and I am not OCD by any means. Service was to include tops of fans, full stove, and fridge - not done. Tops of moldings, bird seed in window sill from former tenant not cleared. Trash left on kitchen floor. How to clean wooden blinds? Beat them with a rag in the middle section. Mid cleaning, when I pointed out some areas on sink and kitchen floor I was instructed that I could get those myself out by scrubbing with Ajax. They did offer for me to go and inspect but by that time I was happy to see them leave. Weirdly, one of the women asked how much I was charged for the job. The company offers 20% on the next service. Won't be using that coupon. read more