This is not my normal nail shop & only went due to receiving a gift certificate for my bday. Will not be back again! I also took my daughter for her 1st "professional" pedicure ever. Even telling them that this was her first time, they did nothing to make her feel "special" & even treated like a regular veteran. The staff did not explain how to hold her feet or how to work the nail dryer. They are definitely not as clean as im used to and the shop was dated & lower quality of equipment. I just hope my daughter & I don't catch an infection later this week. Only plus...they did do a good job--2 stars Overall this was not my cup of tea, back to my regulars! Should have known...they didnt have any reviews before mine. read more

I went in for my usual pedicure with Ann. She's great, very friendly, and professional. This is my go to spot. The best time of day to go is in the afternoon. I have a fixed income and their prices are very reasonable. read more

I went in for an overlay pedicure, and overall, my experience here wasn't good. Upon arrival, the staff were just sitting around in the spa chairs and looked irritated as if I was interrupting. The nail spa was cluttered with mess, and it seems like it doesn't get cleaned often. When I sat down to get my feet cleaned and massaged, the massager did a nice job, but moving on to the nail tech was uncomfortable. Instead of doing my feet at the pedicure chair, they moved me to the nail chair and had me extend and lift my foot onto the lady's lap. My leg was literally shaking from extending it out for so long. It was the most uncomfortable service that I've ever received. And for all of that, I feel as if the result was mediocre, especially for $85. read more

Pretty Nails - Nail Salons Near Me - Indianapolis, Indiana

I got my bridal shower nails done here on June 11 why do is just under 2 weeks ago. The set is starting to look a bit old so I came in to have 'em soaked off and avoid damage to ny nails. An older lady did them and DESTROYED ny nails. Every single nail has a cut or is filed down too far or the nail is broken past the skin barrier. I was wincing and crying in the chair and she showed zero remorse or empathy. My nails are paper thin and aching 4 hours later. My sister called and spoke to the owner and she told us to come back for the $15 I spent. When we returned, the employees were rude and did nothing acknowledge us. The lady that gave the money back slammed it in my sister's hand and all the while, they spoke ill of us in their native tongue ... (surprise, we understood you). I could've taken my nails off myself with less damage. I will NEVER return to this place. read more

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Went to get my nails done they did not provide the service that I asked for, but still wanted me to pay.when walking out the door the called me broke .they are very rude ! read more

I got my bridal shower set done here and LOVED IT. I'm 2 days away from having the set for 2 weeks and they've started to look bad so I went to have them taken off. the older lady that took them off DESTROYED my nails. Every single nail hurts. she either cut into my cuticle, my nail bed or drilled too deep on each finger. I paid $15 to have her hurt me for 45 minutes. I was literally crying in the chair.. she did nothing to console me and continue working on the nails that obviously caused me pain. over the phone, the owner offered my money back but when we returned, no one acknowledged us. My sister explained the situation and showed pictures of the issues since I was crying in the car. The lady who did my nails slammed the money in her hand and spoke ill of us both in her native tongue (we understand vietnamese, mandarin, and korean). I will NEVER return to this place. I could have taken the nails off myself and done less damage. I am really disappointed in the service, as well as the customer service. read more

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Horrible place...horrible manicure and pedicure. Wasted $85. I will not be back. Nail polish is clumpy and not neat. It's such a short drive from where I live but I'd catch a flight to Africa to get my nails done before I come back here. read more

Pretty Nails - Look at the horrible paint job...and then want to complain when no tip is given...$85.00 wasted on a pedicure/manicure... - Nail Salons Near Me - Indianapolis, Indiana

Terrible service workers are rude..will not come back..They don't have a problem telling you what you owe them, but can't understand you..

I came here to get my nails taken off. The staff was working super hard and people were literally yelling at them. The lady doing my nails said sorry like a million times. People could just be nicer to the staff who's trying to run a nice business. Took 20 minutes bc my nails were so long and thick and they charged $8. Which is low for 2 inch long acrylic nails. They were very sweet and not at all like the other reviews. Mean people got too much time on their hands. Will be back for any other nail recs. read more

Horrible Customer service !!! Don't go here . Its 3 ppl that work here n they are all rude . Not polite . I've only gone when I absolutely have no where else to go . Smh ways . This lady really tried to sit here and tell me that this was straight when I politely told her it was crooked . Then she threw the nail file at me and told me to do it . and then she proceeded to tell me to go . Bc she can't do the one thing she supposed to do . If I could give them zero stars I would ! If you want crooked toenails & bad customer service then this is the place for you !!! read more

Pretty Nails - Does this seem straight ? - Nail Salons Near Me - Indianapolis, Indiana

I decided to try Pretty Nails on Georgetown Rd. and had a great experience. Arrived b4 11:00 am and there were no customers. Was not sure what to expect but to my delight, I received an amazing pedicure with Andy. He was very thorough and surprisingly gentle. Gave me a fabulous foot and leg massage. I will be going back on a regular basis. read more

I am a loyal customer to Pretty nails, I have never had any issues. English is not well spoken but they can direct you and understand you. I always feel language barriers are often seen as rudeness, as i have read in some of the reviews read more

Pretty Nails - Nail Salons Near Me - Indianapolis, Indiana

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This was a terrible experience!! Although they were cheap, the quality of the work was horrid. You get what you pay for. The person who did my fill keep going in my cuticle with the electric file. She put the wrong color on then when she corrected it she left it bumpy and uneven. You can still see the outline and previous color under the new coat of acrylic on 7 out of the 10 nails. I will NEVER utilize this facility again. read more

Yesterday after working a stressful day, all I could imagine was to sit in a relaxing chair and get my feet pampered and full set of pretty nails. Unfortunately, none of this happened for me. I always try to patronize my neighborhood businesses with support but Pretty Nails is one I am never returning to due to ONE rude rep. Yes, the rudeness of not able to speak English well, but to snatch and yank on anyone's feet to the point where you state, "Don't worry about polish or completing service". I told rep several times, "You are too rough to be giving a pedicure to anyone". My next encounter was my nails, the older lady was much pleasant and took her time. However, I pointed out one of my nails was "crooked", and she did apologized but didn't remove it. The polish used was very old and their styles for design are just as old. I agree with majority reviews, prices are cheap and the services rendered are cheap too!! read more

Good service. Very nice nail work. Ive gotten acryclic nails and a pedicure here. Came on a wednesday and did not have a wait. Came in on a friday and had about a 30 minute wait. Depending on the day, they get very busy. Overall nice peoplw and good service read more

Came here in a hurry last Saturday worst mistake ever! My nails look AWFUL one week later and I was told you come back tomorrow so the nail tech would MESSED them up could fix them! !!I I NEED THEM DONE NOW! ! Price I pay for not checking YELP'S reviews FIRST! read more

This nail salon is the worse place ever!!! I usually go to a nail salon in Carmel but I needed my nails fixed really quick. Worse mistake ever. They have terrible customer service. It took them an hour and 20 mins just to paint my nails w gel. I asked if he could put a tip on one of my nails, & I'm not lying when I say this, it literally looked lopsided. Left bumps and black little spots all over my nails. I asked him to fix it and so he started to file it, I also pointed out that my tip looked lopsided and he got mad at me and sent me to another lady. The lady stated she didn't see anything wrong with my nails and told me to go somewhere else. I am literally appalled. I can't believe they told me to go somewhere else because they didn't want to fix their mistake. THIS SHOP NEEDS TO CLOSE DOWN!!! This doesn't even deserve a star. read more

They open at 9:30 on Saturday which is awesome considering most shops open at 10:00 on Saturday's. I got right in ( I arrived at 9:45). It took a hour just for a simple gel manicure. I was not asked what shape I wanted for my nails. I saw the nail technician add paint thinner to the polish. The nail booth was falling apart and my forearm kept getting pinched by the cracked leather on the table. read more

Pretty Nails - Hour long gel manicure. - Nail Salons Near Me - Indianapolis, Indiana

DO. NOT. COME. HERE. If I could give no stars I would. These people are terrible. They are rude, dismissive, and disrespectful. On top of being unhelpful and unfriendly. I called the shop three times and each time someone picked up and just breathed on the phone. No hello. Or anything. When I get to the shop to get my nail fixed I was ignored and told my nails looked fine. THEY LOOKED HORRIBLE!!! I was told I was talking too much on the phone when I wasn't even in the chair. That's unprofessional. They don't want any money!! Please go anywhere else in the city, this place will make you catch a case. read more

My nails were filed to a sharp point, no rounding to them. They looked ridiculous. The polish was rough and lumpy. They really looked awful. But the worst thing was Harry ground my ring fingernail down until it actually bled in two places (close to the cuticle). I asked for information on where to file a complaint. They said they don't know anything about a place to complain. I told them they are required to have it posted in the shop. They said that they own the business so they don't have to post anything. I refused to pay. I gave them one star because zero star is not an option. read more

Today I went to Pretty Nails Salon located in 5036 W Pike Plaza Rd ,Indianapolis. It was going to be my 1st pedicure since my foot surgery. If you know me, then you know how I feel about germs and impurities. You know I watch every service person like a hawk to make sure they provide great service. I watched lady who was going to do my toes as she rinsed off her tools, dried them, and brought them over to my chair. I told her that this was my first pedicure since my surgery. I showed her my scar and told her it was still a little sensitive. I asked her if she could use new or sanitized tools. She was offended and told me she had just washed them. I told her that I saw her rinse and dry them but that was not good enough. She told me she would not do my pedi because I was trouble. No hunti! I would be big trouble if I got an infection and have to sue you. They told me to get out. Hunti do not worry. I'm leaving and will never cross your doorstep again. #notsoprettynail #infectionfree #neveragain read more

If I could give this place 0 stars, I would! I will NEVER return to, nor recommend this place! I asked for an overlay and what I received was the most wretched and ratchet service!!! On top of that, the older lady who was servicing me stabbed the crap out of me and I bled everywhere!!! She put some green liquid on it, and kept it pushing!!! Please do NOT waste your time patronizing Pretty Nails!! read more

I found this place by default. Some people are just na Sayers. Best pedi I have ever had. Going back today and in the Future

On Sat. A black woman came in to get her nails done. She was told to take a seat. A little while later a white woman came in and asked how long is the wait? She was told she didn't need to wait! The client that had waited gracefully left. NO ONE SHOULD USE THIS BUSINESS! REALLY I TELL EVERYONE TO BOYCOtT read more

DO NOT GO HERE!!! The shaping of my nails and the paint job were good, but they're so unsanitary!!! They don't change the jets and they rub dead skin into them! I had to ask them to use new tools on me and she looked annoyed when I asked her to do so! I had to ask for a new file, new pumice stone, and new nail buffer! When I asked her she said "you know I can't get everything new for you". Then she said "you only need new tools when you cut the last client". THEN WENT ON TO CUT ME TWICE!! read more

They suck!!!! Very unprofessional!!! My paint was way to thick and I called to complain they answered the phone then just sat on the phone and didn't say anything. DO NOT GO TO THIS NAIL SALON!!!!! read more

I went there yesterday . I was greeted and that was about it . I wanted a simple full set . I got there around 5:30 and didn't leave till almost 9:00 . The people came in and seated themselves in the service chair without signing in and got done before the people that signed in and that we're waiting . If it wasn't for me calling them out on their poor service they would've never did my nails . I got in a chair at 6:50 and didn't get serviced until 8:30 . That's bullshit . I will never go to this establishment again . Piss poor service . read more

Other than doing a decent job on my full set the service was lacking. I understand there is a language barrier, but the unnecessary roughness and sloppiness of while doing my full set was frustrating they close at 7 and I went on 1day at 635pm and I was turned away for a fill in. They seem very rude and don't understand what customer service means clearly I only return if it's a last resort and that's only because it's close by my home read more

I went to this nail salon today after not getting my nails done for a while. I decided to treat myself despite my daughter telling me in advance not to go here....I got a full set...ABSOLUTELY HORRIBLE!!!!! I have NEVER regretted spending $40 so much in my life. Filed terribly, my nails are lopsided, polish is sloppy and nail tech was so irritated at my request to correct her mistake...NEVER AGAIN!!!!!!! Too many salons in the area to be disappointed and waste your money.....no stars I couldn't take the one off...I guess you had to rate it at least 1....HORRIBLE!!!!!! read more

The lady that did my nails did an okay job it was really rushed. Nails were really thick. For $30 I could have gotten much better but it was just okay. The one-star is because I was sitting getting my nails done another lady was getting her nails done by a man. She said she'd wanted American nails. I heard the lady asked why all of her nails were White when she'd asked for American nails. The man that was doing her nails became extremely angry and bery loud, so much so my son pulled out his phone to record the incident. The lady was being calm and respectful. She asked if he could at least paint over the white nails and he refused and made her leave the store!! it was awful I've never seen a customer treated so badly anywhere in my life. The shop is old and dated I will never return here. read more

I have been coming to Tina here monthly for 4 years. After 15 years of having my nails done monthly, she has been the best. Every visit everyone is always polite and I receive excellent service. They are always very busy and I am always impressed how well I am treated. Far and away my fav shop since I moved to Indianapolis! read more

Not my regular spot. I dropped in for a gel manicure and pedicure. I will not be back! The tech did a very poor job on my nails. It was thin uneven coats, polish was on the sides and back of my fingers and toes. I returned to the salon and received accusations that I messed up my own polish. The manager was rude and unapologetic. After showing the details of the substandard job. They redid it. Still bad. Not pleased. The salon is dirty. I can not recommend. read more