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Sacramento, CA

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Prestige Car Audio

3.1 (76 reviews)
Closed • 10:00 am - 6:00 pm

Services - Prestige Car Audio

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Reviews With Photos

This was just stuffed in the dash and it's supposed to be mounted
Chuck R.

I took a 2010 Toyota Tundra that was like new the pictures show what kind of work to expect if you go there !! and refused to make it right after showing them the problem they told me it was up to mfg standards WTF . HORRIBLE EVERYTHING AND RUDE I WILL NEVER AGAIN GO NEAR THERE

Drilled unnecessary holes for wires, tried to use dynamatt to seal the speakers, used long self tappers, used high gauge wire.
Elzira E.

First of all my fiancé purchased my faceplate, speakers, etc as Mother's Day gift. No weekend installs no problem. We got the system installed and I have to say it's literally JUNK! My stock system sounds way better. He nickel and dimed us. Long story short almost $1k later and the faceplate is defective, volume turns up and down by itself, sometimes doesn't want to play music. Glitch glitch glitch. The sound is horrendous. When I called the guy said he cannot give a refund, I would have to upgrade to get him to remove the system and pay for reinstalling. I told him I just want my stock stuff back because the stuff he sold me was no good. He basically said sorry you're outta luck. This isn't the way to conduct business especially when people are spending money. Makes me feel like he did a crappy job so we'd have to come back and upgrade. I do not recommend this business. You may as well take $1k and flush it slowly down the toilet so it doesn't clog up. No no no! RUN!! They will destroy your sound system cus either they're trying to make more money or just don't care cus they already made money. I now have to go to a REPUTABLE place to have my sound system fixed. Don't waste your time. Isaac your audio installation sucks!!

This is my camera wire they had running across my spare tire. Not clean. Not professional. Not safe!
Bruno C.

You know those shops that you always hear about that will say anything to get you in and then hit you with "extra" pricing? Well this is the shop. I was going to make this short but after thinking about the way he treated me I won't hold back. I needed a basic radio install which I brought my own and he said this was a "piece of $hit". His words. He wanted to sell me on buying his stereos and that he owns some Alpine expensive stereo in his truck that he apparently never has time to use. Not sure his selling point but it was still rude. Not professional. I also had the steering wheel controls which I provided the adapter for. New in the box still. Last, I told him that I need to retain my factory back up camera. He says I can do it all and quotes me a price. I say okay. He says it will be done in about two hours. I gave him 4 hours. About 2 hours in he calls and says my factory camera cannot work with the new stereo. This turned out to not be true. A simple voltage adapter could have by passed this. I told him I needed this for a trip out of town and he is past his time frame and now he is telling me I have to pay more for something that he already promised he could do. He continued to sell me on different back up cameras. The quote he gave me over the phone was for everything we talked about including the camera. So that is what I agreed to. I get to the shop 4 hours after our first visit. I get there and he says he is not done. He says come back in 1 1/2hours. That's when they close! I said okay and came back before they closed. He said I am going to cancel the transaction for the original quote. I agreed. He then began to what I thought he was doing which was ring me up for my new total. What actually happened was he was charging me the original quote price and now the new price! More about that soon. So another worker takes me out to my car and shows me that he wired my camera to the right side. Wow great. But Isaac comes out and says oh your steering wheel controls don't work. You have to bring your car back so we can work on it more. MORE?! I said uh okay and left for my trip. So about the double charging. I called him immediately in the morning about this and he said I was paying for the original quote and the second charge was for the back up camera. What?! But that's not what we agreed upon Isaac. So now my steering wheel controls don't work. I double paid! And I have a camera that was not even necessary had they knew stereo work. (their wiring moved across my spare tire. Not clean work. He did not return my box for the steering wheel controls. I tried to dispute with my card but they were a credit union and did not follow chargeback laws. Had it been a major credit card then I would have got my double charge back. After all of this happened, would you trust them to go back? No. Not me. I am done with them. I just want to at least warn the next person who might need a stereo done and to avoid getting swindled like me. Please please stay away from this place. I hope this helps at least one person.

Lots of selections
Phil H.

Good stuff. Quick installation. Good service. Fixed most of my issues. Costed me quite a bit. But still better than most places. Still better than most services in the area. For $400 installed an aftermarket bluetooth stereo and all the fixings i needed to get it all done. Great job. I needed more but it was all i could afford. All i could spend.

Inside of the shop
Marcella S.

Courtesy Staff! I believe he might be the manager was to help me out over the phone- I was able to get a decent price on an alarm and installed right away! Would recommend to anyone looking for stuff for there car!

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3 months ago

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8 months ago

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6 months ago

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5 years ago

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6 years ago

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4 years ago

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9 years ago

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12 years ago

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6 years ago

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11 years ago

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6 years ago

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6 years ago

Isaac was very professional and courteous, very fair on price, and the work was done quick! Highly recommended

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7 years ago

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12 years ago

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10 years ago

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10 years ago

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12 years ago

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14 years ago

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11 years ago

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13 years ago

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12 years ago

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7 years ago

Just had my radio replace in my 2013 Durango the guys were very helpful and friendly. Was in and out in no time. Thanks guys

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Ask the Community - Prestige Car Audio

Review Highlights - Prestige Car Audio

“After calling around everywhere for quotes, Isaac was able to give me the best deal and accommodated all of my needs.”

Mentioned in 10 reviews

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Perkins

Mike was great in getting the appointment set up quicker than I had anticipated. He was very…read moreprofessional and kind. The same can be said for Oscar who greeted me when I dropped off the car. Another employee was also extremely pleasant but I didn't get her name. My car looks even better than I could have imagined. I will definitely be a repeat customer. I've already recommended them to friends and family.

Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

Prestige Car Audio - stereo_installation - Updated October 2026

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