(Be sure to view photos!) I have been a Pressed customer since the opening of the Nashua location, so that's over 7-8 years now. I now live in Salem right near the Tuscan Village Pressed location so I frequent there several times a week, usually for breakfast. Unfortunately, I will be finding a new breakfast place after my recent experience. I ordered using the iOS mobile app as I always do and saw there was a weekly special for a Deluxe Grilled Cheese. I selected this item and noticed that none of the "included items" were checked off as they usually are for every other item on the menu. So I checked them off. There also was no description listed for this item so as far as I could tell I was getting a Deluxe Grilled Cheese on Challah with ham, bacon, and several cheeses. Sounds great! Not great... turns out the sandwich is a triple layer sandwich! FOUR layers of bread and more meats than cheese. (See photos) You can't eat this thing. I took four bites and decided to call and speak to the manager. I explained what happened to Sergio, one of the managers, and he didn't really care. He said very hastily, "bring it back and I'll get you what you want." I told him that wouldn't work for me since I had an appointment I needed to get to and wouldn't have enough time to go back and wait then eat then drive to my next appointment. His response was, "I'm just trying to do what they ask me." I was asking him for a store credit only for the value of the absurd and obtuse sandwich I couldn't eat. So I reiterated my request. He again repeated that he was only doing what corporate wants him to. I also asked him if corporate also wants him to aggravate a loyal customer to the point they never return. I told him to open the app on his phone and see exactly what I'm talking about. The app didn't function correctly and there was no decision or mention that its a triple layer sandwich. Furthermore, it should have been $14.95, not $29.98!! Sergio had no response to either of these points. After getting nowhere with Sergio, who I assume is not the Store Manager as I asked for, I proceeded to send a message on LinkedIn to Pressed's COO, Stephen Nagle. I explained everything and thanked him for taking the time to address my concerns. His response was, well.... See for yourself in the attached screenshot. This all occurred on Saturday 2/11/23. It is now 2/17 and I still have not heard from anyone with any solution. Pressed has not only lost me as a customer, but also my wife and other immediate friends and family as well. We can not and will not support a business with such incredibly poor and unacceptable customer service. I am owed at an absolute minimum, a refund for being double charged due to a bug in the their app. But even the COO, Mr Nagle, can't seem to make that happen. Maybe take a minute or two away from your rapid expansion plans to take care of the loyal customers you already have. read more

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On a monthly basic I cater lunches for the offices I call on. I have to say one of the best restaurants to cater with is Pressed. Super organized, timely, friendly, priced right and food taste great. Always a crowd pleaser. Definitely a go to for me and my colleagues. Try it, they won't disappoint. read more

Best of the best as far as fast casual places go. Great breakfast sandwiches, great lunch sandwiches, great salads, great soups, and good smoothies. I'm pretty sure they put crack in the roasted red pepper tomato bisque. read more

Everything in a restaurant- amazing food Imagine Cafe, smoothies, great food and a full bar read more

Great good, reasonable price. Took off 1 start because they definitely need to put a camera to monitor waiting area parking. They always tell me to park in a particular spot, but 90%of the time, there's someone parked there. There have been a few times, that people have been eating in these spots. Get with the program pressed. read more

First time stopping in. So happy I did! I was in the mood for an egg and cheese sandwich and Pressed Cafe didn't disappoint. The egg was a REAL fried egg, not the preprocessed ones you get at other coffee shops. I had it on a toasted English Muffin and it melted in my mouth! I can't believe how diverse the menu is and the choices are endless. They have a nice seating area, a bar, a drive-thru and incredible customer service. They are even open until 10:00PM! I can't wait for my next visit! read more

Expensive. Panera is better. Food is usually cold when it should be hot and warm when it should be cold. read more

This place is amazing! My husband brought me here when they first opened! And I can't stop going back!! I love their pressed juices and their pita bread is to die for!!! What an amazing place. I'm glad they have lots of vegetarian options. read more

Convenient order ahead option and an alphabetic pick up shelf, makes it fast and easy to order for a group

Diverse menu and great service! Eggplant parm panini is my go-to, and it is absolutely to die for. I totally f-ed up my order and Lilly was an absolute doll when I sent it back and helped me get the right thing. It's been favorite spot to do homework ever since (they have outlets!!) read more

Love this place ! Always friendly and quick. Amazing selection of sandwiches. Great bar and bartenders as well.

Nice atmosphere, friendly staff, good location. Every visit to this location for breakfast so far has been good. You can order online or in person. In the summer you can enjoy the large outside patio. Location does get busy on the weekends so plan accordingly . There is a 2 lane drive thru at this location and it moves fairly fast. The menu and variety of fresh juices and healthy drinks(some of which you can only buy thru Pressed Cafe) are good. There is also a full bar. The location is on the higher $$$ side but like always, you get what you pay for. read more

Not cheap but so good. Love the salads, bowls, smoothies, and sandwiches.

Excellent juice at a good price. Nice decor. BUT The food is absolutely disgusting . First time I had the Balsamic Roasted Portabello...it was uncooked white onions and tons of Gorgonzola. I'm obsessed with cheese, so for me to say it was overwhelming...it was a lot. Also it was way more bread than anything in the sandwich. Then I ordered the steak house salad and the short rib smelled like the alpo dog food I give my dog. It was inedible. I would give 5 stars for juice and 0 for food. read more

Tried this place for the first time yesterday. Had "The Mediterranean" on pita. Although quite pricey for a sandwich, @ $13 it was pretty amazing. If I could afford to eat here more often, I would. read more

Love the variety of food they offer! Staff is very friendly and they have inside & outside seating. Personally I love their potato salad!

It was ok. The burrito was fresh and stuff was alright. It wasn't spectacular and it wasn't a California Breakfast burrito but it was a over average for the area. My wife loved her brisket grilled cheese and my son loves the Mac and cheese. read more

They asked me to park to wait for my food and served plenty of cars that arrived after me, it felt like they'd forgotten about my order, didn't wanna waste anymore if my time I just left the parking spot read more

Delicious food, clean, stylish. Family friendly. Try the Israeli breakfast plate for a fantastic blend of mediterranean and middle east!!

We've been meaning to check this place out for a while now being the foodies that we are. Came and and we were very impressed with the atmosphere of the place. We made our way to the bar and sat down. We ordered a couple of Whistle Pig Old Fashioneds. While the bartender was making our drinks I had to blow my nose. I did, and then, not wanting the bartender to have to touch my tissue, threw it away away in the trash barrel that was directly in front of me at the bar. The bartender then ridiculed me in front of all of the other patrons at the bar for reaching over the bar (my hand never crossed over the bar because the trash barrel was right up against the bar). Told me that is the first and last time he will ever tell me that to really get his point across. Never in my life have I ever been so embarrassed. As a prior bar manager and bartender I would have never counciled a patron at my bar so loudly in front of others. He served the drinks, we didn't drink then, paid our tab (no tip, unless he reads this post) and walked out. We won't be back. The Copper Door is right next door so we will stick with our regular place. read more

Location is within the new Tuscan Village Marketplace and easy to navigate to. The restaurant is new, clean, bright with both indoor and outdoor seating (with umbrellas). The staff is hustling with taking orders, delivering food to tables, and cleaning up. I was impressed with their enthusiasm. I ordered the power bowl of quinoa eggplant parm. and my sister had the fruit acacia bowl. We both enjoyed our meals. She couldn't stop raving how much she liked hers and finished the whole thing. The eggplant bowl was very good but the texture of the whole bowl was somewhat mushy and could have been improved with something crunchy on top (baked pita or crackers ect). I did take half home which I liked because I can eat tomorrow. I really was not expecting much but was pleasantly impressed and will be back. read more

Traveling for business and found this place. So much better than the Double Tree buffet breakfast. This will be my go-to place while I'm here. Lots of great options. My Egg & Cheese Sandwich was tasty and hit the spot. Coffee was good as well. read more

The bartender is arrogant. Young guy on Sunday who needs to get off his high horse. Kept interject into a conversation. Could be a nice spot for an afternoon drink but swing and a miss. read more

It's a very nice place! It took a while to open! I've had the strawberry banana smoothie and the Jerusalem Mezza Plate. Very good!

Food is fresh and delicious. Restaurant is clean . It is pricey but worth it. Staff is friendly ..

Fresh food and great vegan alternatives. A nice addition to the area that give you an option other than pizza and fast food. Big fan of the vegan red dragon bowl and the vegan kebab sandwich on the fresh house-made pita bread. Good stuff. read more

Pressed cafe is definitely an excellent place for a lunch and meetup with friends. The menu offers a wide variety of selections, catering to vegetarian, vegan, and gluten free selections. The service is quick, but not sloppy offering an enjoyable experience. The only thing I would complain about is the quantity that is served. I am generally a person that doesn't eat a lot, but I felt the meal I ordered, the caprese salad, was a bit big, with only one size option available. Other than that one hiccup in the cafe, the place is very good, tasty food, good service, and overall an amazing atmosphere read more

Overrated and overpriced. It's beautiful but too much going on with the menu and every panini I've ordered is sub par. They're basically in between Panera bread and a restaurant. read more

Nick is one of the best bartender Ive ever had! Thank you for an amazing time. Will definitely be back.

I had a great breakfast wrap that was very large and a good coffee. First time here and I will be back.

Great food and excellent customer service for Customer Service and order taker Avery, she was courteous, friendly and accommodating. A register cliche caused a slight problem, however, Avery immediately called the manager and the problem was solved in a timely manner. Avery apologized for the minor delay; very professional And For Manager Sandy, correcting the very minor mistakes on my sandwich. Without asking, she quickly had another sandwich made. Once again, great food, great service and very affordable pricing read more

their food here is lacking but the ambiance is nice overall. staff are efficient. they could use a better disinfectant bc the one they uses has a bad smell imo. read more

rude employee i didnt even get her name but she laughed in my friends face after she asked us what we ordered and got our order wrong still then when we were done we said thank you and she didnt even acknowledge us read more

Delicious, super fresh menu! Great combinations in their original salads! My favorite is the Sabata Salmon Salad: oversized huge serving of mixed vegetable (no greens). The mix of red and golden beets, avocado, julienned apple, kalamata olives and cold poached salmon, dressed with a light lemony vinaigrette. Serves enough to share or to take home for another meal. Seriously good food here!! read more

Frozen fruit on top of the rainbow bowl. Yuck. I would think for $13 and change the bowl would have some yummy fresh fruit

Depending on what you order. I have had good and bad food/service. Prices are high for what you get. Drive threw gave me the wrong order waited 25 min for my order. So so read more

The special was the a thanksgiving wrap and it was terrible. I couldn't even eat it. The potato salad was good though

I absolutely love Pressed! I've been to the Burlington location tons of time and was super excited they were opening a location in Salem NH, which is closer to me. Their veggie ciabatta panini is absolutely delicious. I normally hate French toast but I am in love with the challah French toast at Pressed. The staff at the Salem location is super friendly! 10/10 experience, I will definitely be a frequent customer here!!! read more

Very impressed with the quality, taste, and how fast the order are ready. The location can be a difficult place to park and drive around. I had the French toast, panini sandwich, and the breakfast burrito. Everything was delicious! I will return again when it's less busy. read more