Great service place was well stocked saw things there that I had not seen since war had tons of…read moreservice items great place

Location is very easy to find, you cant miss this store. Plenty of parking out front and I LOVE…read morethis store! I always walk away with purchasing something even though i dont need anything. They have everything you need for the outdoors and for any military/tactical gear. They also have MREs to purchase. They are super friendly and i believe they have decent prices on their merchandise. I came in looking for "camping" chairs and hoping I can test them out. I found what I was looking for and a small portable lantern/flashlight. My husband went there for some shorts and pants. I always recommend this store to others who are looking for outdoor gear.

To those of you whom never set foot at a 5.11 store or don't know what it means, allow me to give…read moreyou some insight. The term 5.11 originated from the climbing/mountain world to indicate the highest rock climbing difficulty level. However, now there are even higher levels, 5.12, up to 5.14. This store has equipment, apparel and gear for the serious outdoors/adventure- rough-tuff, serious-bad ass person. Their products are primarily targeted for military personnel, law enforcement, first responders, firefighters or serious outdoor survivalists. I have purchased several items from 5.11 since its early inception due to my long years of service in the USMC from 1998 to 2007. Many of the gear I have from 5.11 have endured the test of time, combat and rough terrain. Today, I still purchased their products since they also have a wide choice of urban, city wear with unique and versatile use.

Any business that profiles me as a potential shop lifter and treats me as such as soon as I walk in…read moreis not the business that's going to get my money! You know what kind of professions frequent your store & I look like what someone in that profession looks like (because I am)! Learn to size up your customers better! Too many other options to be treated like a criminal from the word "go."

I placed an order with GTFOverland on 12/19/2025 for light bars. I received an order confirmation,…read morebut after that there were no updates, shipping notifications, or communication of any kind. On 01/04/2026, I attempted to contact the company through their website and received no response. After waiting several more days, I followed up via email and still heard nothing. At that point, it had been 21 days since placing the order with zero updates, and I had no way of knowing if or when my order would ship. Due to the lack of communication, I filed a chargeback through my bank. Only after the chargeback was filed did I finally receive a response. While the explanation involved shipping delays, the response that followed was unprofessional and hostile, blaming me for disputing the charge rather than acknowledging the lack of communication that led to it. The tone of that email was completely inappropriate for customer service. I understand delays happen, especially with small businesses, but leaving customers in the dark and then responding rudely when they protect themselves financially is unacceptable. Clear updates and professional communication would have prevented this situation entirely. Based on the lack of communication and the rude response I received, I would not recommend doing business with GTFOverland.

While it's it's a shame they are no longer just down the street from me, it's still my favorite…read moreonline source for overloading and camping gear. They also make appearances at many Southern California outdoor events, always with a great selection of relevant equipment. I even enjoy their emails, often written with a good mix of earnestness and humor.

If you want a bike, this location is amazing. Make sure you see Chris. He took utmost care to…read moreensure that our bike was adjusted and fitted our son perfectly. We took home a mongoose BMX bike and so happy with the results after he took time to make sure that it was perfectly fitted for our son & patiently answered questions/made adjustments & removed pegs for us. He also assisted us to pick out a helmet. Hope that the bike grows with our kiddo for many years to come thank you!

If I could give zero stars, I would…read more The customer service at this location was terrible, which explains why the store was almost empty. I drove 15 miles after being referred from another store where the staff was very helpful, but unfortunately, they did not have the item I needed. At this location, however, the employees were simply walking around or talking among themselves. When I finally got someone to assist me, he had no idea how to help and made no effort to find a solution. He just said, "We don't have it," or "I've never seen those here." At the other store, employees were at least scanning items and trying to help me find the right one. That level of effort was completely missing here. I would not recommend this location, and I will not be returning.

The top of the receipt and a beautiful green display reads " GOING GOING GONE!"…read more That very well should be the theme as at these prices for this variety and quality of sports shoes and clothing it is apt and a perfect fit ( having so much pun...). I had absolutely no clue as to what to expect and was pleasantly surprised to see the inside of this massive space that was maximized to the T with racks and walls stocked with merchandise. Extra wide shoes - np! Size 14, 13 & women's shoes - yes!! Nice selection. Golf shirts in brilliant colors and styles and up to a 2X - hole in one! Shorts for all in every style and color - Si! Plenty of comfortable seats and try on stations all over the floor- nice!!! No stress take your time shopping with everything spread out- indeed!! All these at fantastic prices!! ( receipt photo). My hats off to cashier Tracie who was so patient and kind. She opened a Dick's account for me and was absolutely thorough, professional and efficient. The folks in front of me had 2 carts full of shoes; I am guessing at least 36 pairs that they picked up. The great thing - there were 2 employees on the floor bringing out more shoes from the back and sticking. Loved it! It is always a beautiful thing to get 2 pairs of new kicks and a nice golf shirt for $55. Christmas cometh early for Ray Ray!!

Drove an hour from the LA area to visit this store in hopes to find a few youth items and women's…read moresports gear. Staff were very friendly and attentive. We went to find some basketballs, unfortunately this store has no ball selection for any sports. Also was looking for some youth kings gear which I didn't find at all. Prices were still high, a typical Nike sports team shirt was still $30-$40. This store did have awesome selection of women's and men's shirts and shorts. Also an awesome shoe selection. Unfortunately I left and didn't buy anything.

I went in on Wednesday and had such a great experience! Bianca helped me find exactly the gear I…read morewas looking for and made the whole shopping trip easy and fun. She was super friendly, patient, and really knew her stuff. Great customer service and a welcoming vibe I'll definitely be coming back. Highly recommend this location!

This store is awesome. They should all be like this one. We came here because my grandson's…read morecleats were available here. Not all Dick's have the same products. He got exactly what he wanted, with great help from the staff. We walked into the store, we were asked what we were looking for. First was skateboard protective gear. I heard the salesgirl tell someone we were on our way. We were greeted by a nice man, who helped us with sizing and stayed with us until we were satisfied. He asked, "Any other shopping today". When we mentioned cleats, he said he would let them know we were on our way. When we got to shoes, they were busy, so we were not greeted. But we were helped in a timely manner. The salesman helped with fitting and got us a larger size. AMAZING customer service. Note: we went to another Dick's the same day and did not receive the same level of service.

I came in with my boyfriend who was specifically looking for gas based airsoft guns. Their…read moreselection for that category was a little limited but honestly it did not matter because Brian completely made the experience. From the start he was super approachable easy to talk to and very non judgmental which I really appreciated especially since I personally know nothing about airsoft guns. Brian took the time to walk us through the models my boyfriend was interested in and even checked which other stores had certain ones in stock when his own store did not. There was zero pressure to buy something that was not the right fit. He explained how different pistols and revolvers work including loading unloading and general handling in a way that was clear and not overwhelming. I never felt talked down to or brushed off even though I was very clearly not the knowledgeable one in the room. Overall Brian was just genuinely helpful and patient and made what could have been an intimidating experience feel easy and comfortable.

Field Experience Review - September 28,2025…read more On September 28, I visited the field and brought along seven friends. For majority of us, it was our first time, and overall, we had an amazing experience, some more than others. One of the referees stood out in particular -- the skater with blonde hair and a great vibe. He clearly loves his job and is extremely knowledgeable about guns and gear. He was very engaged with every player, explaining game modes thoroughly and making sure we were enjoying ourselves. His professionalism and enthusiasm set the tone for the day. Later, a different referee rotated in. I didn't catch his name, but he was a darker-skinned male. Compared to the first referee, he seemed less enthusiastic. At one point, one of my friends was denied entry because he wasn't wearing gloves. After being scanned in, he quickly went back to grab his gloves, but when he returned, the gate had already been locked. He asked another staff member at the chrono station for help, who radioed the referee in the field. The response over the radio was dismissive and unprofessional ("F*** him, he can wait after"), and the game proceeded without allowing my friend back in. This situation left my friend upset, but thankfully, the front receptionist -- the gentleman with the mustache -- handled the matter professionally and apologized on behalf of the staff. We also visited the store and had questions about certain items. When we compared prices with Evike's website, we noticed discrepancies. When we asked about price matching, the staff told us, "We don't price match." This was disappointing, as it seemed unusual for Evike not to match its own website. Ultimately, we decided not to purchase in-store and instead ordered online. On a more positive note, we ordered food during our visit and were very impressed. The service and food were excellent -- the woman behind the bar was incredibly helpful and friendly. I ordered chicken tenders and fries, and both the portion size and taste exceeded expectations. Definitely a highlight of the day. At the end of the day, we noticed an issue with our barcodes: half of our group still had time left while the other half did not. Once again, the receptionist with the mustache stepped in and extended our time so we could finish together as a group. This was a small but very meaningful gesture, and we greatly appreciated his kindness and professionalism. Overall Ratings: * Field: 8/10 * Store: 6/10 * Restaurant: 9/10

I came in there the other day to look for lanterns because my power was out . I was not greeted…read morewhen i walked in there ..There was a guy at the counter and i had asked him where the lanterns were. His response " I'm not clocked in yet so i can't help you.." umm what ???? that's not how you reply to a customer .Horrible customer service! if you are on the floor i think you should help a customer no matter what . i did get help from another young gentleman but first guy was SO RUDE!

I was able to go here today and I had 2 pairs of shoes on sale as usual to find. Usually when I…read moreshop here, I always find one but not the other just because they sell out quick on the sales. I showed up to get a Grey Combo pair of LA Gear Rambler Men's Running Shoes and black Denali Aletian men's outdoor shoes. Lo and behold... they had both! My prices were both on the online add as I paid $21.99 and $19.00 respectively for a total of $40.99 plus tax $3.18, grand total $44.17. Instead of $29.99 and $25.99, total $55.98 plus tax (almost $60 grand total). So I saved about $16!!! Thank you Big 5! I scored today!!! I love going to this store for my sporting and footwear needs as I used to be a Big 5 Employee over 30 years ago . By the way, PROPS to the shoehelper guy and the cashier lady Cara! Both great customer service!!! Highly recommend!

10/20/24 Hubby's looking for "flippers"/fins for swimming…read more Nope, staff said those are only available during summer time. So we're @$$ed out hahaha. This was a quick trip. This Big 5 is located in a plaza next to Dollar Tree & a Thai restaurant, across the street from Juan Pollo. Smallish free parking lot. Onto the next sporting goods store

I came here to pick up some waterproof boots with all the rain that we've been hit with. Big 5…read moreprovides merchandise for low to mid price points, but brand variation leaves a lot to be desired The gentleman working the footwear section was really helpful with me and another shopper who was coming in from out of town also looking for footwear to deal with inclement weather. So far, the boots have held up quite nicely even when walking into some deep puddles. They've kept my feet dry which is pretty awesome. The premise itself feels dated even though it's not run down. Merchandise also feels densely packed, but then again, it's probably always been like this ever since I was a kid. Come in. Get what you need. And leave with low expectations.