Should up on time , tech went right to work . Pointed out all the issues before and the fix when it…read morewas done . Very professional and nice

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

Customer beware. I came home to find the wasp nests just as they were with wasps hanging out…read more Company insisted on taking my payment right away. They provided ZERO photos of work completion and now I know why. I've tried their phone number/messenger - calls and messages are not being answered. SPM, what did you just charge me for??? You took over $220 from my CC and the wasp nests are exactly the same as before you "came out and addressed it". I want my money back!!! And I will be reporting you to the BBB - shame on you!!!! Below photos are identical - one taken in the morning and one after they "took care of it". I

Giving this company 100% , service, affordability and knowledge. We are moving out of state and…read morewill miss our monthly guy, the security of knowing all our pest and termite problems are under control. Great 25 yrs of service!

I cannot speak more highly of a service company. Termites in the house are never fun and originally…read morelooked for local treatment (cost) and they came under 5 other companies. Switched routes and chose fumigation for peace of mind and in one day came out and quote once again was under the competition. That in itself was a win but to top it off, a confusion with SDG&E resulted in gas shut off being cancelled. Toby called me at 7pm on a Friday, had worked the issue with SDG&E and his team who originally had the tent over the house by 11am came back and waited 3 hours on a Friday night awaiting SDG&E. Their prompt response and dedication to all my kids and I to come back into our house on Sunday was amazing. I am confident that other companies would have just called it a day and I would have been left scrambling to come up with a new plan and would have had more out of pocket costs. From the first interaction to the last, this company showed honest communication, professional and dedication to the customer. A local business that does things the right way. If you have a pest problem, it might seem easy to use the bigger companies but Annex Pest Control should be the company to choose.

Absolutely thrilled with the service. Mark V did a thorough job spraying our yard and cleared out…read moreall the spiderwebs, which had been reappearing for a while. Everything was handled quickly and professionally, and he had some great advice for preventing pests in the future. Highly recommend -- will definitely be using them again.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

I am not happy with this business at all. The price is too much for just thinking you're going to…read morespray the exterior of a condo and that is it. I've only had one employee that came and did a thorough job. All others skip the services needed inside the home which is the main reason for getting pest control services. The last time they came, they sprayed the outside of the home only. Of course I was upset. When I told them about it, they said they would only charge me half of the fee. Well, I am being charged full price for half the service. Not acceptable.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.

We've been using American Pest Control Services for the last 3 years for quarterly pest control…read moreservice and annual flea treatments as needed, and we've been very happy with their service. One thing I truly appreciate is their honesty and professionalism. Karen has helped me several times over the years and has always been upfront about what services were actually necessary -- and what wasn't. It's refreshing to work with a company that doesn't try to upsell or waste your money on treatments you don't need. Their services are affordable, reliable, and effective. During the construction phase of our ADU, we experienced a major increase in rodent activity due to debris and materials sitting around for months. Unfortunately, it turned into a full infestation. American Pest Control Services stepped in and completely handled the problem. They truly kicked it in the butt -- and we've had no rodent issues since. Another huge plus for us is that the rodent control methods and products they used were pet-friendly and environmentally conscious. As a pet owner, that was extremely important to me. I appreciate that they took the time to use solutions that helped protect our pets while still effectively solving the issue. Now that construction is finally finished, we no longer need rodent services, but we continue to use them for our quarterly maintenance and annual flea spray treatments because of the great experience we've had with them. Highly recommend them if you're looking for an honest, dependable, affordable, and pet-conscious pest control company.

I called American Pest Control because I was out of town and had a friend housesitting, meanwhile a…read morewasp colony decided to emerge. Unfortunately my dog is highly allergic to wasps, and I wasn't going to ask the person house/dog sitting to go and exterminate for us so I called American Pest Control. They were very quick to have an appointment, it was next day, with a reasonable time frame. House sitter said they showed up, found the wasp nest and destroyed the wasps. However I'm a little concerned and feeling swindled by the terms of "wasp removal". I used the phrase "wasp removal" several times over the phone, as did the person answering my questions. At no point was "extermination only" or anything similar used. Apparently when speaking about wasp removal, to American Pest Control, it's synonymous with "extermination", as no wasps or nests were removed. Basically, I paid $150 for someone to show up with a can of Raid, and spray the wasps. The housesitter ended up removing the nest and "about 28" wasps that were left on the ground. I'm glad nobody ended up walking outside barefoot. I could have saved $150 and had her do that herself. Oh well. At least the wasps weren't around long enough to continue multiplying. Pro: Quick Response Con: Full price, half the job.

Brothers Pest Works is great and reliable. I appreciate that they aren't trying to upsell and they…read moredon't require a monthly subscription. Even if they did, I honestly wouldn't hesitate to sign up. Dustin comes out every 3 months - we have a lot of trees around our property, and our house remains spider free!

Amazing work and they are so nice! Dustin works in the area I live in SDSU/La Mesa and his brother…read morecovers North County. I am so happy I found them - they are friendly, responsive, and SO NICE!!! Thank you Dustin!

Only used them for a consultation but feel compelled to write a review because of their top notch…read moreresponsiveness and honesty. They were able to schedule someone right away and Carlos was very thorough and thoughtful with not upselling us. We had found rat droppings in our attic but haven't heard or seen any rats, and he confirmed that the droppings were old and while we can do a few preventative measures, there isn't much of a problem. Will absolutely be using this company again for any pest related needs!!

I have actually written a review for this company in the past, but they keep doing such a great…read morejob, I felt like I had to come and drop another 5-star review for their work. I've been using The Pest Experts Co. for about 2.5 years now and I am 1,000% a satisfied customer. All of the workers who have come out to my home have been very respectful of my property, thorough, professional, kind, and extremely effective. When I moved into my place there were gophers, black/brown widow spiders, and a few other pests that I didn't want around and needed help managing. Juan and his team have consistently been out each month to deliver quality work, and they've helped keep everything under control. They answer my questions, teach me things to look out for (in terms of infestations, nests, etc.), and are flexible with their availability - all at a great monthly price! Their products don't kill the plant life around my home, and they're considerate of the environmental impact of the treatments they apply (staying mindful of runoff, etc.). Other pest control companies have come to my door multiple times trying to pull me away as a customer over the years, but I confidently tell them I'm good. I have a great team handling things for me, and they're worth every penny I'm currently paying! I'd recommend this company again and again!

Fast response efficient and honest. The tech who came out was respectful and efficient.read more

Great customer service and very accommodating with the small time window I had available. The…read moretreatment worked great and I haven't seen another ant since. Highly recommend!

Affordable, fast service. Great communication as well. Have been using for over a year now.read more

Unreliable and inconsistent. Didn't show up for recurring service appointments. Their customer…read moreservice operator is the worsts. She sent the service guy to the wrong address.