1. Premium Collision Center

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Pasadena, CA

Premium Collision Center

5.0 (11 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Premium Collision Center

Auto body restoration

Bumper repair

Collision repair

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5 months ago

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9 months ago

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6 months ago

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2 years ago

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

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1 year ago

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Review Highlights - Premium Collision Center

“I would recommend anyone to go here and I appreciate Jon for being such a great representation of this business!”

Mentioned in 7 reviews

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CARSTAR Douglas Auto Body & Paint - My rear door is shut closed, but this is an illusion. This is Car Star and their "QUALITY WORK" while being Tesla Certified.

CARSTAR Douglas Auto Body & Paint

(410 reviews)

East Pasadena

This place is so amazing! My insurance recommended this shop for my car's damage, since they…read morespecialize in Teslas. My experience was great since I arrived. They kept me informed everyday of the progress and were on time delivering the car. The work was excellent. Everybody that works there were very nice and courteous . I will recommend this place!!!

Josue is the saving grace of Carstar Douglas. He is professional and I liked working with him…read more The moment he wasn't around and I had to talk in person and over phone with the manager Arshak I just felt belittled. Don't pay for your auto body work before you see your car. I made this mistake, waited around 1.5 hours, never got a call from them saying it would be ready until the next day..... Still when I came for pick up many details needed to be addressed. The manager Arshak was there on original pick up date, and said the paint issues, no polishing finish done, and other deficiencies were only minor. Minor for the price tag of 8k. He assured it would take 15 minutes only and could be picked up the same day. I called after waiting 1.5 hours, oops it would be ready the next morning. Who has time to go back and forth? Manager also suggested that they called my insurance company saying car was finished, it might be an issue for the rental. Who cares about the rental? I had other friends say CarStar was great, but it was other locations - Santa Monica, and Glendale. All in all, it was an adequate experience. I am happy with the final product and having my car back. Given I had to return 3 times. There is a lifetime warranty through insurance, and cash (only at this location). The 3rd visit was minor and only took 15 minutes which I was very happy about. I liked working with Josue, he is the only reason I choose this shop. They can improve with focusing on details of paint job and finish. quality control. Bring a friend/man/partner/husband/cousin in case Arshak manager gives the excuse that the issues were possible Tesla factory defects. or better yet, document your car before taking into them, due to over spray that needs to be corrected. They were kind and offered to bring the car to me, but I preferred to pick it up so I can inspect the work myself due to details that were not to my standard on the original pick up date. If they are working on the front left bumper, and repainting the whole bumper - you would think they would fill in all the rock chips for the whole bumper. Instead they only really focus on he front left where you were damaged. They leave the front right bumper rock chips still there. Why wouldn't they attend to the whole bumper if they are repainting it?

RJ's Auto Body

RJ's Auto Body

(54 reviews)

East Pasadena

By far...the best in the business!!! If you're looking for…read morean auto body shop that combines exceptional craftsmanship with honesty and integrity, I wholeheartedly recommend RJ. I've taken two of my Lexus vehicles to him over the years, and both times I was beyond impressed with the quality of his work. RJ has an incredible talent for restoring vehicles that have been in accidents--it's almost as if he brings them back from the proverbial dead. His attention to detail is remarkable, and every repair looks flawless, as though the damage never happened. What truly sets RJ apart, however, is his character. He is warm, friendly, professional, and genuinely cares about his customers. In an industry where it's easy to worry about being overcharged or taken advantage of, RJ is refreshingly honest. He never tries to upsell unnecessary repairs or inflate costs. Instead, he takes pride in delivering world-class workmanship at a fair price. With more than 20 years of experience, it's easy to see why he's built such a strong reputation. His commitment to quality and customer satisfaction shines through in every vehicle he repairs. I wouldn't hesitate to recommend RJ to anyone needing auto body repairs after an accident. If you want outstanding craftsmanship from someone you can truly trust, RJ is the person to call. You won't be disappointed.

Unbelievable, a body shop that gets the part when they say but expertly put's it on when they also…read moresay. Staff past 10 they go to 11 Owner- The best Would highly recommend them. Don Eng

Premium Collision Center - bodyshops - Updated October 2026

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