1. Premier Homecare Angels

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Alameda, CA

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Premier Homecare Angels

4.0 (11 reviews)
Open • Open 24 hours

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4 years ago

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8 months ago

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4 years ago

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5 years ago

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Tedd M.

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4 years ago

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4 years ago

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10 years ago

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Review Highlights - Premier Homecare Angels

“Tedd and his staff have been an extension of our family since 2014 when our parents started needing help at home.”

Mentioned in 4 reviews

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Alice Home Care - The partners of Alice Home Care, Alice Lai-Bitker and John Han.

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4.7(27 reviews)
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I recently contacted Alice Home Care for some advice as I had used them for my uncle during the…read morepandemic. I needed advice about help I needed in an area that Alice Home Care did not service and Alice was very helpful with a referral and also helped me with concerns I had with that other agency. The direct care I had with working with Alice Home Care was over the top. We were in the pandemic. My uncle had fallen and had Covid and needed home care. Alice met me at the house and we proceeded to get information from my cousin about what was needed for his father. Then my cousin fell ill during the talk. Alice saw the severity of the situation and brought in help within a couple of hours. This was amazing. And so badly needed. Eventually a longer term solution was found by Alice and the care was used for several months until my uncle moved to assisted living. Alice Home Care came to the rescue, brought in care that the family appreciated, and was very open in communications.

I highly recommend Alice Home Care to caregivers who need some help to bring their loved ones home…read moreafter hospitalization. Jina Han was immediately reassuring when I contacted her to request a home health care worker. She was very professional and knowledgeable about what is needed to make this difficult transition. The professionals that were arranged with the help of Honor Care helped us to develop new routines that will enable us to cope going forward in a challenging situation. We are grateful for their help.

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Alice Home Care - Alice Lai-Bitker, MSW, LCSW (Owner)

Alice Lai-Bitker, MSW, LCSW (Owner)

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Harbor Bay Assisted Living

Harbor Bay Assisted Living

5.0(1 review)
3.3 mi

Harbor Bay Assisted Living is a wonderful combination of professional concern for people and…read moresensitivity. In 2020, my mom spent one month at Harbor Bay for respite care after a hospital stay. She was always so positive about the care and respect Linda and the rest of the staff gave to her and also to residents who could not tend or speak for themselves at all. While there, we both also appreciated it was always spotlessly clean. Nancy, the owner of Harbor Bay Assisted Living, is frequently on site and very hands on with residents. Forward two years, and my mother has returned. She has been there for six months and is now in the position where she is no longer able to advocate for herself. Linda is amazing with my mom and doesn't hesitate to communicate with me. The whole staff is incredibly kind, compassionate and conscientious; mom is always clean and dressed, spoken with and encouraged. This is what adult care should be. I would highly recommend Harbor Bay Assisted Living for your loved one. Maureen D

From the owner: Harbor Bay Assisted Living offers complete and personal care services for seniors 60 years and…read moreolder, who need assistance with daily living due to physical and other conditions associated with aging. Our clean and beautiful care home is located in Bay Farm Island in the City of Alameda, a perfect location in a quiet neighborhood. We operate 7 days a week, 24 hours a day and 365 days a year. Harbor Bay Assisted Living prides ourselves on providing a facility that afford the best in comfort, care and services for the elderly. Our goals are for our senior residents to celebrate their years in our home and live to the fullest.

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Harbor Bay Assisted Living - Music and dancing with the residnts

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FirstLight Home Care

FirstLight Home Care

3.5(2 reviews)
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Our family used FirstLight Home Care for about two months. Many of the caregivers who worked with…read moremy husband were kind and compassionate (shout out to Elite and Mechelle!)--this review is not about them. My issues lie with agency management. As my husband's care needs changed, we did not receive any reassessment or proactive involvement from management. Continuity between caregivers was very limited. I also saw that care documentation was inaccurate (e.g., marking things as done that were not done and things done that weren't documented). After discontinuing services, I took time to write several clear, detailed emails to the manager outlining specific concerns. But the responses I received left me feeling unheard. For that reason, I have not felt comfortable pursuing phone discussions. What was especially upsetting was the sense that responsibility for identifying care gaps appeared to rest largely on the ailing client and family. My husband was unwell, and I was managing work and other responsibilities -- which is why we hired an agency. In our view, agency management plays a key role in proactively ensuring quality of care. By analogy, a school principal does not wait for parent complaints before attending to student safety and educational quality. Since transitioning to AuCare, we have observed more direct managerial involvement. Their manager actually met with my husband directly (something that never happened with Firstlight) and offered helpful suggestions. Caregivers also demonstrate strong continuity, supported by accurate documentation practices and communication between staff. To top it off, Firstlight was so expensive. AuCare costs slightly less, and our experience has been better. I remain open to updating this review if management meaningfully addresses the concerns described above. Again, this review is not a reflection on individual caregivers. Our experience was shaped by gaps at the management and oversight level.

First Light has helped us with numerous patients that we have discharged back home. They are quite…read morecomprehensive with their services and we are happy with their results. The patients are well taken care of and happy with rates and care. Please refer your loved ones you will be happy.

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Heavenly Pears

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5.0(1 review)
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The 50% off promotion caught my attention. I haven't left a review in years, but this service is a…read morelife saver and helps to reduce my stress, anxiety and guilt while I'm away at work. My 74-year-old mother became very depressed during the pandemic. But now her joy has returned. The owner visits my mom 3x a week at the hospital and keeps me connected through live videos and sends reports after each visit. I highly recommend!

From the owner: Heavenly Pears specializes in companionship and real-time storytelling grounded in the spirit of…read moreAloha. We become your new bestie—showing up with presence and genuine connection for individuals facing health challenges in hospitals, assisted living, or long recovery seasons. We provide steady companionship through visits, conversation, shared activities, daily phone and text support, and consistent involvement across weeks, months, and years. We also provide non-medical companionship for clients in coma or non-responsive conditions and keep families updated. Our team travels to clients when needed and offers flexible support in person or virtually. We capture meaningful moments through cinematic storytelling and provide real-time updates so families stay connected and reassured. With Heavenly Pears, no one goes through their journey alone.

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Heavenly Pears - Heavenly Pears connects families by providing real time health check updates and video conferencing

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Premier Homecare Angels - homehealthcare - Updated October 2026

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