Having a family member in the hospital is scary. Having to bring them home and take care of them is…read moreeven more intimidating. Luckily, we were put in contact with OneHealth for my fathers post hospital stay. We were so impressed with their punctuality, professionalism and knowledge. The nurse that came by was extremely patient in explaining how to do dressing changes and explained in great detail on how my father was to take all of his medications. The physical therapist, Jim, was beyond our expectation. He was so helpful and compassionate. You could tell that he really loves his job.  Although I hope to never need their services again, I would not hesitate in contacting One Health.

This agency is truly a joke! Trying to get anyone on the phone that is above the receptionist…read morelevel is worst than getting a root canal! The nursing staff who did the assessment was absolutely superb! The pt who did the evaluation was incredible! But the administration?? Truly a joke! First off, the receptionist is rude, disrespectful and has zero empathy. I wonder how much sensitivity training they get?! You are dealing with families going through very tough times in their lives. Her behavior is unacceptable and she is truly in the wrong industry. I spoke with the assessment nurse about it who left a message for "Kevin". I have no idea who Kevin is or what his title is. I received a voicemail from Kevin days later. I mean DAYS! I call back and the receptionist tells me he never called me and essentially calls me a liar, as I'm staring at Kevin's voicemail on my phone. She refused to put me through to him. That was the last straw! The previous day, I attempted to contact the nurse who had seen my husband only ONCE since his assessment and it was 9 days AFTER the assessment! My husband had a massive heart attack, followed by a serious fall, resulting in bodily harm and injuries, for which he was hospitalized again. Here I am chasing her and she can't give me an appointment to save her life. I told her he has an emergency dental issue and I need to take him to the dentist and she tells me her only availability is during the dental appointment! She then proceeds to get an attitude with me about my "frustration" with her. The next day when I attempted to speak with this Kevin person, whose voicemail had come in during the weekend, and was unable to, I had had it. I fired the agency over the phone and on the spot! Later that day I get a text from the evaluating pt to come and discharge my husband the following day. Are you kidding me?? I was respectful and declined. I contacted our PCP for a referral to a different agency. The agency called me an hour later. They will start in a couple of days. If you truly want good home healthcare services, this is NOT the agency to go to! The evaluating staff are great but after that, good luck! And heaven forbid you need to speak with someone with any type of pull. Forget it! The crass receptionist speaks for the entire administration.

Paulina and her team were such a godsend for my elderly mother discharging from the hospital. Very…read moreresponsive and was able to meet our needs on short notice. I truly appreciate all that they have done. Highly recommend!!

Several months ago we found ourselves with a sudden need for 24-hour care for my father who has…read moreParkinson's Disease and vascular dementia. Faced with the overwhelming task of putting this level of care together on short notice, Paulina, and Love Life Senior Care, was a godsend. Paulina is knowledgeable, compassionate, and responsive. Within days of making contact, she had met with my mother and me individually and also with members of the medical staff at his assisted living facility. In the short time we had to get care in place, she got to know our family, understand my father's needs, and understand how 24-hour care for my father would impact my mother. Paulina carefully screens potential staff to ensure they are a good fit for both my father's and mother's needs, gives us clear recommendations about potential caregivers, and checks in with us regularly to see how things are going. Since the outset, we have had a consistent team of excellent and kind caregivers. Most importantly, Paulina is hands-on and extremely responsive when there are unexpected schedule changes or more general changing needs. Through everything she has been unfailingly kind and, when asked, has provided sage and appreciated advice. I recommend Paulina and Love Life Senior Care to anyone who wants the absolute best for their senior.

When we received the difficult news that it was time for my mom to receive hospice care,…read moreCompassionate Care Hospice was suggested. JC and Gabriella came to El Camino Hospital in Mountain View and met with me and my sister to help us understand what it would look like. Once they'd answered our questions, they went to my mom's hospital bedside and explained things to her. They were patient and caring from the moment we met them. Once my mom was discharged from the hospital and returned to her assisted living apartment in San Jose, CCH had made the arrangements for the equipment we'd need to be delivered (hospital bed, oxygen, commode, shower chair, wheelchair, etc.) so everything was ready and waiting when the medical transport arrived with my mom. The team helped us get my mom settled in, and they coordinated with the assisted living staff to ensure everyone was on the same page. CCH made everything as straightforward and easy for us as possible. JC is an RN and my mom's case manager, and he made sure we knew he was always available to us. He responded to my many questions at all hours of the day and night, managing medications and mom's overall comfort, and JC or Carlos (also an RN) would even come see my mom late at night to administer additional pain meds, coordinate with assisted living care team, etc. They were both awesome and my mom felt cared for and supported. April saw my mom most weekday mornings, bathed her, dressed her, answered questions, and basically made sure my mom was comfortable. April would sometimes bring Emilie with her for nursing care. They were both so warm and caring, mom really looked forward to their regular visits and quickly grew very fond of April. Remya is the CCH social worker. She visited my mom the day after my mom got home, then she asked to speak with me separately. I thought I was handling the situation fine, but as Remya asked me gentle questions about how I was doing, I found myself pouring out my heart to her, unburdening myself of stress I hadn't even realized I was carrying. Remya checked in with me regularly, sometimes in person, sometimes over the phone, sometimes via text. She referred to me as mom's 'primary caregiver' and as such, she always wanted to make sure I was managing okay, and she had very helpful insight. I appreciated that she was always available to me, and I reached out to her when needed. It was like having my own personal therapist and she helped me process my mom's impending death and passing, then continued to check on me for a while after my mom passed. JC and Gabriella were with us when my mom passed. They stood quietly out of the way and did not intrude during this very private and personal time with my mom, but they were right there when we had questions, quietly monitoring my mom's breaths. After her final breath, they contacted the mortuary, prepped mom for pickup, and tended to some other details for us, allowing us to focus on our family and our grief. JC, Carlos, Remya, April, Gabriella, Emilie. These are the best of the best. They cared for my mom and my family in a professional, yet personal and caring way. She was so much more than just a patient to them. I will be forever grateful for the kindness and compassion they showed my mom and my family.

Everything went well! From the first line of communication to sending our loved one off to rest six…read moremonths later, we felt cared for in every way. Marina offered challenging, but tender care sprinkled with integrity, professionalism and kindness. Lisa was responsive and guided us beautifully when we weren't sure what to do next. Thank you to all of the Compassionate Care staff. You are making a tremendous difference in the lives of those who might suffer in silence or loneliness.

TheraCare is one of the best companies I have worked for. Pay is standard for the work you do but…read morethe work culture in the office is outstanding. Everybody in the office is extremely friendly, easy going, flexible, and quick to respond to any inquiries. If I ever had my own company, I would surely hire ALL of them! :)

TheraCare has served our mom, who was diagnosed with Alzheimer's, for six months. They are…read moreconsummate professionals who are very flexible and responsive to scheduling changes, doctor's appointments, problem-solving when issues come up, etc. They act as partners with a family in caring for someone with dementia - after all, it takes a village to care for a family member with Alzheimer's. They are very good in communicating via text or email and are always patient, calm, and professional. We have been grateful for their service and appreciative of their expertise. TheraCare is first rate service for a reasonable price.

I can't say enough good things about Assisting Hands... Form the initial process with Tri and his…read moreassistant Julie, to their staff, their follow-up, communication, everything! The way they have treated and helped my father has improved the quality of his life so much. It is such a relief to know they're there for him.

If u need Home Care you couldn't ask for a better Home Care service . They very well trained…read morecaretakers. They take of your needs. Call them and talk with Tri he is very knowledgeable

I have had an opportunity to use HomePlus Caregivers, I inquired about the home care services to…read morehelp with my grandfather who needed support with in-home care. The type of care which was required was 24 hour live-in care. There was a significant amount of questions that I asked Nellie, the owner of Homeplus Caregivers, in regards to the type of individualized care that would be provided for my grandfather. The first part of the process was to call and inquire about home care services offered through their home care service agency. Which is a small business family owned business and has been serving the Peninsula for over 27 years. This brought comfort and piece of mind to me because, I knew the care would be provided had a legitimate reputation. My family and I wanted to make sure the home care service agency, was the right fit for the care of my grandfather. Next, step was that Nellie came over and did a free 2 hour consultation. During this time a full assessment was done by Nellie to see, the type of support my grandpa would require during his individualized home care. Also, looking at the safety within home to prevent falls, showers supported with rails, to help get in and out of shower. It was fundamentally important to my family and I that the Caregiver providing the care would be a match for my grandpa. The caregivers at Homeplus Caregivers took the time to reach out to check-in with updates on care, a binder in which the caregiver wrote down the days events broken down, by providing; the days events, physical activity log, nutrition log, medication reminders, and what exercises were logged that were exercises that had been created by the physical therapist had as weekly exercises. If there were any discrepancies in the care for my grandfather, or other changes to his care was able to connect the owner of the business Nellie, didn't matter what time. Than the changes and needs would be implemented. In regards to the communication with the Caregivers, documented in daily notes, and addressed the rotation in their schedules to provide care 24 hour live in care, for my grandfather. The care provided by Homeplus Caregivers the owner Nellie, and Caregivers provided care which allowed the opportunity for my grandfather to stay at home. They provided the assistance with daily living tasks such as bathing, assistance with the bathroom, self-care support, medication reminders, transportation, social companionship and other home care services that were individualized for his care. With the in- home care services allowed him to spend the remaining of his life within the home my grandma and him owned. My grandpas care was provided by Homeplus Caregivers for 5 years from September 2016 to January 2021. My family and I our grateful that our grandfather had care provided with compassion, heart, and grateful that we had Homeplus Caregivers support from the beginning until the end of the journey. Although, it can be challenging when life has changed the day to day life for our loved ones, grateful I still have HomePlus Caregivers to reach out, and if my family, myself, or close friends Nellie and her caregivers our going to care for loved ones with all the care, dedication, and genuinely our about " Home is where the heart is". This is where my family, friends, and myself reach out to when we need care. As Homeplus Caregivers, Nellie and her amazing caregivers our able to provide care that is done with heart, compassion, and like no other in-home care services, each and every day!

Employees do a good job but hide your money. Very good talkers and deftly win over your trust and…read moreconfidence. Would never recommend this agency!

Very professional. Appearance. Attitude of service done, methodically empathetically and with prideread more

Wonderful caregivers. I am so thankful for their support…read more Everyone was professional and caring

Care Plus Provider has worked with my family for the last year and continue to provide weekly…read moreservice for my aging parents. The caregivers are reliable and have developed a a solid trusting rapport with my family. (P&R) The account management staff is very responsive (E&D)and works with our schedule to the best of their ability. Their professional attitude and service has made one less area to have to worry about when it comes to my parents well being and safety. When a caregiver dis not suit our needs; they were quick to find what we were looking for. I highly recommend Care Plus Provider services. If my parents are happy, then I am at ease. A little peace of mind in caring for your aging parents is priceless in my book.