I recently contacted Alice Home Care for some advice as I had used them for my uncle during the…read morepandemic. I needed advice about help I needed in an area that Alice Home Care did not service and Alice was very helpful with a referral and also helped me with concerns I had with that other agency. The direct care I had with working with Alice Home Care was over the top. We were in the pandemic. My uncle had fallen and had Covid and needed home care. Alice met me at the house and we proceeded to get information from my cousin about what was needed for his father. Then my cousin fell ill during the talk. Alice saw the severity of the situation and brought in help within a couple of hours. This was amazing. And so badly needed. Eventually a longer term solution was found by Alice and the care was used for several months until my uncle moved to assisted living. Alice Home Care came to the rescue, brought in care that the family appreciated, and was very open in communications.

I looked around for in-home care after a stroke, interviewed 3 agencies and chose Alice Home Care…read morebecause they seemed to fit my needs best. The ED was responsive & clear; the agency got top independent reviews, and their minimum hours fit my needs. They gave me a wonderful caregiver from Eritrea who turned out to be a delight as well as so so helpful. I've recovered much of my lost function, thanks largely to her. Thank you Alice Home Care.

Andrew Slakey, the owner of Visiting Angels, came to our house to do an initial intake. He was very…read morepleasant, answered all our questions and met our needs. The two caregivers he sent at different times, LeSeanda and Laura B., were both great to be around and very helpful. Would use this service again and recommend it to others.

Andrew did everything he could to help get my family the right caregiver for my dad, and my dad is…read morepicky! My family is extremely grateful for the care that Andrew and his team had provided my dad and my family. We will be recommending them to anyone who needs an angel in their lives. Thank you, Andrew, Paolo, and all the caregivers that worked with my dad. Our gratitude is infinite.

Our family used FirstLight Home Care for about two months. Many of the caregivers who worked with…read moremy husband were kind and compassionate (shout out to Elite and Mechelle!)--this review is not about them. My issues lie with agency management. As my husband's care needs changed, we did not receive any reassessment or proactive involvement from management. Continuity between caregivers was very limited. I also saw that care documentation was inaccurate (e.g., marking things as done that were not done and things done that weren't documented). After discontinuing services, I took time to write several clear, detailed emails to the manager outlining specific concerns. But the responses I received left me feeling unheard. For that reason, I have not felt comfortable pursuing phone discussions. What was especially upsetting was the sense that responsibility for identifying care gaps appeared to rest largely on the ailing client and family. My husband was unwell, and I was managing work and other responsibilities -- which is why we hired an agency. In our view, agency management plays a key role in proactively ensuring quality of care. By analogy, a school principal does not wait for parent complaints before attending to student safety and educational quality. Since transitioning to AuCare, we have observed more direct managerial involvement. Their manager actually met with my husband directly (something that never happened with Firstlight) and offered helpful suggestions. Caregivers also demonstrate strong continuity, supported by accurate documentation practices and communication between staff. To top it off, Firstlight was so expensive. AuCare costs slightly less, and our experience has been better. I remain open to updating this review if management meaningfully addresses the concerns described above. Again, this review is not a reflection on individual caregivers. Our experience was shaped by gaps at the management and oversight level.

First Light has helped us with numerous patients that we have discharged back home. They are quite…read morecomprehensive with their services and we are happy with their results. The patients are well taken care of and happy with rates and care. Please refer your loved ones you will be happy.

We've been using Asian American Home Health on an as-needed basis for years, and I've been…read moreconsistently impressed with the quality of care and service provided by the entire team. From the case manager to the nurse, physical therapist, and occupational therapist, everyone has been professional and attentive. I am especially grateful for the occupational therapist, Joelle Lin. She is experienced, knowledgeable, and highly professional, and she genuinely cares about her patients' well-being. She is truly exceptional.

Melissa is an excellent RN. Good PTs. I have chosen this business several times. Everyone is…read morealways punctual for appointments.

Jessica is fantastic! I had spent years trying to figure out the cause of my pain and within 3…read moremonths Jessica gave me the validation, confidence, and tools to address it. She is wonderful to work with and incredibly supportive throughout the process. I now don't experience pain and I know that if I ever do, I have a strategy to mitigate it. If you know you need a pelvic floor therapist, definitely choose Jessica. If you don't know you need a pelvic floor therapist, but think you might then I recommend calling her to talk through what you're experiencing. She might be the right person to help!

I started seeing Jessica 6 weeks after the birth of my second daughter. She was able to educate me,…read morediagnose me and get me back to my goals with exercises that fit in my life. I am incredibly grateful for Jessica and recommend her to anyone postpartum experiencing any pelvic issues goes!

I have personally known Cheryl for over 15 years and have the utmost trust and confidence in her…read more She is highly skilled, capable and motivated. She is strong yet compassionate and thoughtful. I have witnessed these attributes firsthand in her interactions with my Mother and know you can do no better than to have her work with your family.

From the owner: Nurse Next Door provides compassionate, reliable and flexible elder home care services suited to…read moreindividual needs. A full spectrum of senior home care services in Alameda, Oakland, San Leandro, San Lorenzo and Hayward are offered, ranging from a few hours-per-week of friendly companionship and housekeeping right through to around-the-clock personal care. With expert support just a phone call away, 24 hours 7 days-a-week, seniors can remain comfortable and happy in their own homes while families are given peace of mind.

Asian network has the best PT staff member that I worked with (although they all appear to be very…read moreprofessional). My PT was very personable, detailed and appears to have a vast knowledge beyond PT and easy to communicate my needs. Language skill is a plus if you only speak Chinese or any other Asian languages bc the PTs there are all bilingual. I believe they treat PT more than just a job but their passion/purpose. They really care about their patients. Easy to schedule an appointment and to visit the office!

I recommend this place to EVERYBODY. Very Professional…read more My P/T is named Ivory Excellent kind, and I'm progressing well thanks to her.. again EveryOne in this office is an Asset to the Company. Thank you again Miss Ivory...

Dr. White is incredibly compassionate and kind! She has a vast background including holistic…read moreknowledge which she incorporates in her practice and also attends continuing education to stay on top of whole body health (ie airway), beyond pelvic floor and the traditional PT scope. She is also very calming and uplifting in her demeanor. So happy to see her opening her own office after doing mobile PT, it is a very clean, cute and comfortable space. I Highly recommend Dr. White for adults and kids!

From the owner: We provide consultancy services to care homes and work with people all across the lifespan to help…read morethem live meaningful and independent lives!

Everyone was knowledgeable and friendly. They were also prompt with the appointments.read more

With office staff and some of nurses in the field very bad communication with patients. If ever…read morecomes back to need home assistance will look elsewhere.