I have been a patient of Dr Wardzinka, about 14 years. Although I never thought her to be the compassionate or empathetic type, I felt that she did her job well as a Dr and stayed with her. I never had a problem with her. Until this past year something has changed in this office, I don't know what it is but there has been a change. I could not get her to followup with my mail order pharmacy to refill my medication, she appears not to like the fact that my pharmacy insurance has changed and that requires 3 months of refills at once. I'd rather go to CSV or a local pharmacy but only can do so with new 1st time prescriptions. The pharmacy had problems with one of my maintenance prescriptions, they claim they could not read the Dr's handwriting. They faxed Dr Warzinska's office numerous times, I also call the Dr's office numerous times on behalf of my pharmacy due to the delay, to let the Dr know that the pharmacy needed a response from her or my prescription would be canceled. I was told by Dr Wardzinska's newest officer rep that she's working on it. I asked that the Dr return my call. The whole conversation was strange, the young girl kept repeating "it's on her desk for review" with no real clarity. What's on her desk? The fax? Honestly it did not make me feel like they would follow through. I never heard from the Dr. I received a call the following week from my pharmacy to let me know they canceled my prescription because the Dr never got back to them. I called Dr Wardzinska's office again, Doris answers the phone, puts me on hold and then the young new rep come back onto the phone. I was at my wits end, and explained to the young girl what happened that my prescription got cancelled and I need to speak to the Dr immediately. The young girl informed me that she left all my messages with the Dr and that Dr Wardzinska told her she already gave me the prescription. I was at my wits end. I know she gave me a prescription but what good is a prescription if the pharmacy can't read it? The Dr took no responsibility to followed up with me and try to help facilitate information to my pharmacy. She was apparently uninterested to hear the predicament she had placed me in. She did nothing to help the situation. The Dr refused to return my calls and didn't fax the needed info to my pharmacy. I called my Insurance and the pharmacy and let them know what this Dr was put me through. The pharmacy helped to open a tag again to contact this Dr to get a new prescription due to the fact that they didn't know if they could locate the original prescription, it was in a different dept, and they didn't know if they could locate it. I finally received it back in the mail and had to fill it somewhere else. When I thought it was lost by my pharmacy, Dr Wardzinska refused to issue a new prescription. I honestly feel sorry for the young rep they just hired, it's like neither the Dr or Doris want to take accountability and put this poor girl in the middle of tough situations that they have no intention of rectifying. I'm dumbfounded with the unprofessional and apathetic behavior of this doctor. I left numerous of messages to have the Dr call me, I'm still waiting. I will be looking for another doctor and will be filing a complaint against her with my insurance and the CA medical board. read more