I have personally known Cheryl for over 15 years and have the utmost trust and confidence in her…read more She is highly skilled, capable and motivated. She is strong yet compassionate and thoughtful. I have witnessed these attributes firsthand in her interactions with my Mother and know you can do no better than to have her work with your family.

From the owner: Nurse Next Door provides compassionate, reliable and flexible elder home care services suited to…read moreindividual needs. A full spectrum of senior home care services in Alameda, Oakland, San Leandro, San Lorenzo and Hayward are offered, ranging from a few hours-per-week of friendly companionship and housekeeping right through to around-the-clock personal care. With expert support just a phone call away, 24 hours 7 days-a-week, seniors can remain comfortable and happy in their own homes while families are given peace of mind.

After being with my Doctor, Dr. Lisha Wilson for 12 years, in May I found out, that my doctor was…read moreleaving her practice to go into a partnership with another doctor, Dr. Anthony Jones who only accepts Alameda Alliance Health Insurance. Dr. Wilson's last day was June 6, 2016. I made a choice to leave May 15, 2016. The insurance I had for over 20 years was Anthem Blue Cross. At my age you get use to regular patterns, I decided to follow Dr. Wilson. I had switch my insurance from Anthem Blue Cross to Alameda Alliance in order to make the switch I called Alameda Alliance to point me in the direction on how to go about doing that. I spoke to a very nice customer service representative named Alisa, she has the most calming voice, out of my 50+ years of living I have never heard such a pleasant voice, very distinctive and memorable. I was given the number to Sacramento to call to have my medi-cal switched over to Alameda Alliance. She told me once I get the letter from Sacramento stating the switch was made for me to call her to further explain the next move. It took less than 2 weeks for me to get the letter from Sacramento. I did call Alameda Alliance customer service number, to my luck I got Alisa again, I was happy about that, but most of all I was happy she remembered me. As we spoke she checked on her end to see the switch was made, she then told me she would send me cards without a Primary Care until I get the pamphlet or look around on my own. I did call my. It took only 1 week to 10 days to get my insurance card, with effective date June 2016. From May 15, 2016 to the second week in June. Alameda Alliance made the smoothest transition for me. Today is June 18, 2016 my second Alameda Alliance card came with the Primary Care being Webster Medical Clinic. As Alisa explained to me in order to see a specialist I need to find and make an appointment with a primary care doctor that can refer me to Dr. Anthony Jones, or Dr. Lisha Wilson. Every thing worked out in a short period of time, thanks to Alisa and Patty two customer service representatives that helped me. At my age, change can be a challenge, after spending to decades with the same insurance, I thought it would be hard, the comfort is knowing their are people like Alisa and Patty out there to help. I was amazed at the level of concern and care they both showed me, but most of all I thank Alisa, I can still here her calming voice in my head the most beautiful voice ever. I wanted to share my experience as someone who is almost approaching senior citizen status, at my age their are very few things that catch you by surprise, the level of professionalism and attentiveness, I received at Alameda Alliance for Health Insurance can only be described as " FIVE STARS"

As of today (03/13), Alameda Alliance has apparently had my case closed since December. Even though…read moreI called last Friday and they said they were still working on it. The lady I talked to on the phone today was already giving shit vibes (laughing when talking to me, being condescending in general) and said that all that had been reported in terms of my calls for updates is that I apparently complain about not getting call backs? No mention about how I call for updates on my reimbursement for the almost $600 and how they promise to call back and never do. It's so frustrating because it's been almost a year of fighting with these people for my money that was meant for SCHOOL. I need that money still for SCHOOL. The Alliance sucks and that's apparent through the other reviews. I'm tired of having to call all the time just to get treated like this.

From the very beginning, Jina, my main contact at Alice Home Care, was terrific to work with. She…read moreunderstood what we were trying to do with my parents' care and worked with us to set it up. She's extremely responsive, thorough, personable and extremely knowledgeable about using longterm care insurance to help defray costs. (The cost for caregivers provided by Alice Home Care is on par with other local home care agencies.) Perhaps more importantly, the caregivers were very capable and experienced. We'd use the services of Alice Home Care again in a heartbeat (no pun intended).

Recently used Alice home care based upon the positive reviews and the reassuring intake liaison…read more The liaison told us that the caregivers would take Mom out for grocery stores, walking in a park. But the experience was not was agreed upon. The caregivers did not have a car to take her out as we were told they would have, did not follow detailed written instructions left for them in the house, and apparently were content to watch Mom sleep. then they charged more time than the agreed upon 4 hrs. The liaison was nice...but what was the point of spending so much time agreeing upon details of care ...only to have the caregivers do such a minimal job at the agencies full rate.

Andrew Slakey, the owner of Visiting Angels, came to our house to do an initial intake. He was very…read morepleasant, answered all our questions and met our needs. The two caregivers he sent at different times, LeSeanda and Laura B., were both great to be around and very helpful. Would use this service again and recommend it to others.

Andrew did everything he could to help get my family the right caregiver for my dad, and my dad is…read morepicky! My family is extremely grateful for the care that Andrew and his team had provided my dad and my family. We will be recommending them to anyone who needs an angel in their lives. Thank you, Andrew, Paolo, and all the caregivers that worked with my dad. Our gratitude is infinite.

Alyna Rizvi is the owner of Assisting Hands. I have been using this business for a few months…read more The caregivers are excellent; caring, knowledgeable, supportive and friendly. They do what it takes to keep the patient comfortable. The owner, Alyna, is efficient and returns my calls in a timely manner. She always works hard to assign a caregiver whenever I need one for my husband. I highly recommend this business if you are in need of caregivers for your loved ones.

Assisting Hands came right when I needed it the most. I have been caring for my 93-year-old mother…read morewho suffers from Alzheimer's for the past 4 years. Her condition has deteriorated to the point that I was reaching burn out and needed some additional help. After speaking with owner, Alyna, she scheduled a time to meet me and my mom on the same day. That was the day when she was able to witness one of her combative moments. Realizing how important it was to provide some assistance, she went through the intake process to assess my mom's needs. I requested a Spanish speaking lady and she immediately got to work on her research. About 2 weeks later, she had the right person for me, brought her to our home to introduce her and get her started. My mom was not eager to have a stranger come to take care of her and, needless to say, we had a very difficult first day. However, Maria showed great patience, a very caring and calm attitude, followed all my instructions, and little by little she won her over! We just finished our second week and so far I'm very happy with the results. The bond between Maria and my mom is getting stronger and we keep making progress. I'm so relieved to have and extra pair of hands that will help maintain my sanity! Thanks Alyna for being there for us!

My daughter required a personal assistant to accompany her to her daily activities, especially when…read moreI am at wprk. GGRC recommended At Home Support Service as a vendor tp provide personal assistance service. Our experience with this company was outstanding. Maybelle R., the coordinator, ensured the entire process was smooth and stress-free, handling all logistics and maintaining consistent communication to confirm that everything was going well. We have a family member who was assigned as a personal assistant and everything was just perfect. The hiring process was smooth, and fast. Maybelle has good communication system, always asking if everything is doing fine for my daughter. Because of the professionalism, compassion, and quality of service we received, I highly recommend this company and will certainly be using their services again in the future.

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

I've worked with AEC for about a month now. The need came on suddenly so…read moreI didn't have a lot of time to set things up with them. We dove right in with the first time I needed them - on very short notice. From the beginning they have been very easy to work with. They work to have aides that match well with my Loved One. They communicate with me with clarity, confirm all appointments, keep me updated when wrinkles happen and things don't go as plan, and do it all graciously. And it's all reasonably priced. : )

I have been using AEC Home Care for a few months now for coordinating and accompanying a relative…read moreto and from medical apointments, as distance precludes me from performing this activity. As her medical needs change, they have been absolutely wonderful and highly adaptable to work with. She is treated with the utmost respect and caring and whatever transport needs that we request are 100% accommodated. These have included normal medical appointments but also visits to In-N-Out Burger, getting Safeway supplies and even a manicure! Having been in the medical profession myself, I am pretty demanding in that arena, probably even called high maintenance. AEC has met that bar, and even raised it with their excellent communication by Suzee. It's such a great feeling knowing that when you can't be there for a relative, someone who cares still is. Thank you!!

Zero stars Ben is…read morefriendly in the interview process and long on promises - we hired them to provide needed daily care for my elderly mother who is recovering from a stroke, 5 days a week 5 hours a day (not short shifts). Their caregiver no-showed the first day, and like other have said, the promise of finding a substitute or the owners showing up was an empty one. They assured us the second day that the caregiver was going to show up, and that everything was locked in. My wife had a medical procedure scheduled early in the morning so it was critical that they came through. Then we got the call that they once again were going to drop the ball on care, and that they had _no intention_ of even trying to find a backup for the day, or the owners coming through as promised. They talk about partnership of care - it's a pretty one sided partnership if they don't participate. Stay away if you are looking for peace of mind, quality dependable care, or honesty.

There are so many options for home care but Leah and Ben Bloom stick out for their personalized…read morecare, attention to detail and a passion for this work that is obvious to anyone who works with them. We are lucky to have them as a local resource and provider.

Zero! If you care about a family member, do not let them…read moreinto this place! they dispense medications but do nothing beyond that. Their residents have absolutely no activities and deteriorate From neglect.

My mother has been a resident here for going on 3 years …read more. the staff is very attentive , the management is professional and caring in just the rught mix. the facilities are very well kept and clean, feeling is more of a college dorm / home environment. (residents ages vary from college mom is 80) meals are prepared on site, dietary needs are monitored and I've been there at meal time .. food looks great smell terrific (mom has mere complained about the food and she has always been a picky eater) if your family member needs the services they provide I would recommend calling and discussing your needs with them.