Zero! If you care about a family member, do not let them…read moreinto this place! they dispense medications but do nothing beyond that. Their residents have absolutely no activities and deteriorate From neglect.

My mother has been a resident here for going on 3 years …read more. the staff is very attentive , the management is professional and caring in just the rught mix. the facilities are very well kept and clean, feeling is more of a college dorm / home environment. (residents ages vary from college mom is 80) meals are prepared on site, dietary needs are monitored and I've been there at meal time .. food looks great smell terrific (mom has mere complained about the food and she has always been a picky eater) if your family member needs the services they provide I would recommend calling and discussing your needs with them.

Monica did an awesome job of finding a Memory Care/Assisted Living provider for my sister & brother…read morein law. She was available when needed & resposiv.

I was putting off trying to find a care home for my mom for the last six months. Prior to that,…read morealthough she had been declining, I could still communicate with her somewhat; push her around in a wheelchair, and watch her eat most of her food. However, from January 2025 on, it seemed like every two weeks, she would get worse dramatically. She wouldn't eat; she wouldn't take her pills - she was fading in front of me everyday, and I was powerless to stop the deterioration. She needed an around the clock care giver or be at a facility at all times for her well-being, but I didn't know where to start or what to look for. I didn't have grandparents that lived to an old age and my dad died when I was a teen, so this search was foreign. I called a few places, but I didn't know what to ask for and what I should be looking for in a place for my mom. A nurse gave me Nicole Fauss's number and immediately Nicole wanted to get a sense of who my mom is. From her thorough, yet sensitive and understanding, questioning, she deduced that my mom would do much better at a smaller residence. My mom had become almost completely aphasic and her recognition of English had vanished, leaving her with just a scant familiarity with rudimentary Mandarin - and even that was pretty infrequent. So Nicole started to comb the Bay Area for possible, suitable place. She sent me names, short descriptions of these homes and contact info. I revised other things I thought that would be important as this process was undertaking: distance, dietary needs, style of food, I even thought that my mom may feel a bit more comfortable with other people who were Asian and were also in need of memory care. With all these changes, Nicole adjusted her search and would promptly send me lists of places. She would call many of these places first so I didn't have to feel so awkward during my initial phone call. All that she did for my mom and me were far more than I had ever expected anyone to commit. I called, visited and they didn't feel right. Nicole did not push me to take any of these earlier places; she just continued to look for us. I called a place that was surprisingly close to my mom's apartment. It didn't check all the boxes, but it had other aspects that Nicole could sense would be valuable to my mom's health and my state of peace. Nicole's guidance and diligence have led us to this wonderful residence for my mom and has shown that this stage of my mom's life doesn't have to be so saturated with fear and sadness. The home is small. The caregiver to resident ratio is small. There is a pretty yard. The caregivers are not Mandarin speakers, but they listen and observe attentively. The caregivers make sure that the food meets my mom's picky needs as well as her nutritional requirements. They've also expanded my mom's palate as she now eats and drinks far more than she did a month ago. The place is also not a home  specifically for elderly, memory-care residents. Because of this diversity, the energy of the home is much higher than some of the other places I have seen. Being situated in this has helped my mom. She taps her feet to the Supremes coming out of the radio; smiles (she smiles often now) at the other residents on her floor; has meals with them and tries to talk to them. I have a better comprehension of what living with dignity is like. My mom is now in a place that feels like a home, because, quite frankly, it is a home.

I had Avida Home care after a hospitalization. it was overall a nightmare Some caregivers were good…read morebut most were not. There was no continuity. The owners were focused on their profit. consequently many caregivers were barely English speaking. Most were not honest with their employer but the owners did not seem to care. Profit is their goal. Not great care. But they are smoth talkers. So watch out!!

We had a change of plans but we used their services for a short while,excellent,efficient and…read morecaring. Thank you Raul for superior service. Zenia Velasquez Lafayyete

Caity was extremely helpful. She did the research when we needed to find an assisted living…read morefacility for my brother. I found her very knowledgeable about the local industry and the assets and liabilities of each location. We decided to select the first place that we toured.To top it off, this was a free service.

I am so grateful to Caity for supporting our family through the process of finding a good memory…read morecare placement. Caity and Sandra were so helpful- hearing out our concerns and priorities, and giving us guidance on how to think about potential options for my Dad. It has made such a big difference to have this advocacy throughout the whole process-- from visiting facilities, the decision making process, and move-in/transition. Thank you so much for doing this important work!

I am so glad that we found the New Alamo Residence Home for my mom! My mom had dementia and she had…read morelived at a larger assisted living facility for a few years, but as her condition advanced, she needed more careful care. The caregivers at New Alamo are fantastic! They are so kind and caring. Every time I visited, my mom was happy, clean, and comfortable. I appreciated that they make the effort to take the residents outside each day when the weather is nice even though most of the residents have limited mobility. I have dealt with many care facilities of various sizes and I know what to look for when it comes to quality of care. New Alamo is definitely one of the best I have seen. The owner is very motivated to provide premium service and makes a lot of effort to communicate well and meet needs. The caregivers are friendly and attentive. Thank you for caring for my mom!

From the owner: Luxury Assisted Living Tailored to Your Lifestyle…read more At New Alamo Residence Home in Alamo, CA, we welcome folks into a posh residence with technologically advanced amenities, professional healthcare, and full-time assistance. We invite folks from ages 55 and up to move into an ideal, stress-free environment that allows you to spend your twilight years the best way possible.

I am a Social Worker at a Skilled Nursing Facility in Walnut Creek, Ca and I have been working with…read moreBill K. from Always Best Care since I relocated to this area. I can wholeheartedly say that this agency has been a true blessing. I have had patients discharge home with little to no notice and Always Best Care has started care for me within hours of a patient going home. I've received nothing but good feedback from the families regarding the care and wellbeing of their loved ones while under the care of Always Best Care!

Excellent service from ABC. Bill visited me in person and explained how the service works in…read morecomplete detail. My 2 main caregivers, Kangou and Beth were competent professionally and were very nice people to work with.

I second all of the positive reviews here. Alan really helped us find the best memory care facility…read morefor my dad. He made a confusing and stressful time infinitely less so and I'm so grateful for his help throughout the process. Highly recommend!

Alan Brauner at Senior Seasons is amazing. Recently my 89-year-old Mom fell and broke her hip…read more During her recuperation we realized that it just wasn't realistic for her to live at home alone anymore, and that we needed to find her an assisted living facility. Not knowing the first thing about these facilities, I reached out to Alan Brauner at Senior Seasons. I can't even begin to explain how helpful he was. He listened to our situation, provided me with insight and contact information on the local facilities, explained what I needed to know, and what to consider when reaching out to these prospective places. His advice was invaluable. He was always there for me, whenever I had questions. He was super responsive, emailing back or calling right away. And through this process my mom kept changing her mind about where she wanted to live (mid-peninsula near her friends, south bay near me), and so our requirements kept changing. Through it all Alan was patient and positive - something I really needed during this stressful time. I seriously have no idea how I would have handled this whole situation without him. I highly recommend Alan and Senior Seasons.

This review is long overdue but I have to share how amazing Homenest was for our family. My grandpa…read morestarted having frequent falls and was in and out of the hospital, and we were desperate for help. After calling several places, we finally found Homenest - and they were a true lifesaver. From the very first call, they were not only quick to respond, but also so kind and understanding. The caregivers were all super skilled, but more importantly, compassionate and patient with my grandpa. They made him feel comfortable and safe during a really tough time for our family. I honestly don't know what we would've done without them. I can't recommend Homenest enough. They made a really difficult situation so much easier for us.

Highly recommend Homenest! My grandpa had dementia, and it was very difficult for our family…read more During a very hard and stressful time for our family, Homenest was able to provide us with multiple caring, patient, and professional caretakers. They were very communicative through it all and always offered solutions during challenges. I appreciate everything Homenest did for my grandpa and for my family. Could not recommend them enough.

I have personally known Cheryl for over 15 years and have the utmost trust and confidence in her…read more She is highly skilled, capable and motivated. She is strong yet compassionate and thoughtful. I have witnessed these attributes firsthand in her interactions with my Mother and know you can do no better than to have her work with your family.

From the owner: Nurse Next Door provides compassionate, reliable and flexible elder home care services suited to…read moreindividual needs. A full spectrum of senior home care services in Alameda, Oakland, San Leandro, San Lorenzo and Hayward are offered, ranging from a few hours-per-week of friendly companionship and housekeeping right through to around-the-clock personal care. With expert support just a phone call away, 24 hours 7 days-a-week, seniors can remain comfortable and happy in their own homes while families are given peace of mind.