Had great service from Health Link Home Health company. My…read morephysical therapist Tuan and Leean both were wonderful. Leean taught me so much . I was able to achieve incredible improvement tin my condition in short time Irina M

The nurses who comes out, the aide, the wound nurse, the PT are great if you can get them…read moreout...they're so busy and take on so many clients that they can't provide you the service that you need. We will be switching providers. Great service if you can actually get it.

I would just like to give great appreciation to CSS, especially Nick who worked diligently to make…read moresure my mom got the best care possible! He was always easy to reach and quick to respond. There was never a time that I ever felt alone. The team he put together was magnificent, kind and caring! If you are looking for someone to oversee and care for your loved one, please don't hesitate these are the right people! Thank you again Nick for everything

Meredith Caplan and her team are amazing. After a bad accident, when I broke bones in two place,…read morethings were totally chaotic--ranging from intense pain to my husband being completely stressed. An hour after Meredith came, everything fell into place. The next day the first caregiver came, Meredith came with them, and she solved another problem. I've been a therapist, so-as sick as I was--I was still aware of f Meredith's impeccable ability to organize and make sense of, a complicated situation while still being human : ) Everybody who came was aware and compassionate and did the kind of second-guessing that people who are immobile rely on. I felt this when I was sick and now that I'm better my impression is stronger. I totally admire Meredith and Nick (the coordinator) and her team. I'd give them a hundred stars if I could.

I had Avida Home care after a hospitalization. it was overall a nightmare Some caregivers were good…read morebut most were not. There was no continuity. The owners were focused on their profit. consequently many caregivers were barely English speaking. Most were not honest with their employer but the owners did not seem to care. Profit is their goal. Not great care. But they are smoth talkers. So watch out!!

We had a change of plans but we used their services for a short while,excellent,efficient and…read morecaring. Thank you Raul for superior service. Zenia Velasquez Lafayyete

The Hillendale team was a wonderful support during a very challenging time for our family. The…read morecaregivers were skillful, helpful and kind. Special thanks to Sophia A., Marci L., Alberto de LS, Aron C., and Elizabeth D.

Hey HHC Team, I just…read morewanted to thank uchenna for going above and beyond to assist with my wheelchair transfers couple of days this week. Her willingness shows that she is a proactive team player. Finally, I personally appreciate her magnanimity for taking the bull by the horns in helping out. I don't usually say things like these in my hay days but I have to say it this time around because it warrants it. Thanks Sly HHC client

Transitioning our parents into senior care was a difficult, major life shift, but the team here…read moremade it not only manageable and reassuring. From day one, they have shown patience, flexibility, and a genuine willingness to tailor the care plan as our parents' needs changed. There's never been judgment or pushback--just a calm, solutions-focused approach centered on comfort, dignity, and quality of life. Communication is good. We have the director's cell number and can reach out anytime. That level of access and transparency has made us feel like true partners in our parents' care. One of the most meaningful aspects has been the relationships the staff have built with our parents. They've become not just caregivers, but friends--often their main source of daily interaction and connection. It's clear the staff care deeply, and it shows in every small, thoughtful gesture. This level of personalized care and attention isn't inexpensive. We're incredibly fortunate that our parents had the foresight to invest in long-term care insurance. We are not saying it's overpriced, rather, the cost to run and staff a care community is significant. We're so grateful to the entire tea and for treating our parents with the kindness, respect, and warmth every family hopes for.

I am leaving an updated review on this facility. When I initially placed my mother in the Aegis…read moreMoraga facility in May 2021, I believed it was a highly skilled environment with strong, honest, and educated management and care teams. However, this could not be further from the current reality. Recently my mother's care costs were randomly and dramatically increased without proper communications or justification. This egregious occurrence was met with management silence and non-communication. Upon the advice of my legal counsel, I immediately moved my mother out of this facility. This situation has placed an immense mental, physical, and financial burden on my family. In addition, my earlier Yelp review was truncated and a portion was posted on their website. Unacceptable.

That's correct, "As good as it gets." Eldercare Services has…read morebeen providing home care for my 91 year old "cantankerous", otherwise known as hard-headed, mother for 9 months and what a great help they've been. Being responsible for mom's well-being, she's diagnosed with dementia, I'm her legal conservator, is a challenge. I'm anything but an expert in geriatric care. I've learned a lot from the Care Givers and Care Manager. They provide the "heavy lifting" for working with my mom and I'm able to relax and enjoy my time with her. The Care Givers are AWESOME. They are women who care, care and continue to care about mom. They are my eyes and ears so I learn what's going on with mom from them. They take mom to all of her appointments and activities. The do exercises, prescribed by her Dr, with her. They go for a 3/4 mi walk virtually everyday. They prepare wonderful, healthy meals for her lunch and dinner. They bath her and make sure she's looking her best. They do some light house work and water the annuals and vegetables I plant. My mom likes them a lot and speaks fondly of them to me. Here's an example of helping mom over come a health related problem. Mom had a problem with elevated creatinine levels most likely because didn't have enough water in her system. She complained that she didn't want to go to the bathroom. I think she was experiencing "accidents" by not going to bathroom quick enough. The Care Givers solved this problem. There is a glass of water in every room of mom's house. They remind mom to drink some water regularly AND they "make" her go to the bathroom every 2 hours. My mom does all of this on her own now and her creatinine levels have decreased a little bit! The Care Manager is a great coordinator of mom's care with me, the Care Givers and other resources such as Doctors and the programs she has gotten mom involved with. The programs get mom out of the house, alleviating her boredom and increasing her socialization. The Care Givers take her to those programs and take care of chores, like shopping, during the time mom is in the group. We work closely on improving mon's care and well-being. The Care Manager is a wealth of knowledge and has provided suggestions on numerous issues I faced managing mom's well-being. The Care Manager's training as an RN has helped with mom's medical needs when she was exhibiting symptoms of possible health related problems. We, the Care Givers, Care Manager and myself are a great team and as such are improving the quality of life for mom. Mom's well-being is BETTER than when she was living on her own!

Although the initial intake went extremely well the service that followed was substandard. The…read moreperson working on my mother's Medicaid Application often asked for documents at the last minute that required time to be retrieved as they were not available online, she miscalculated the amount for the pre-funeral costs which resulted in a bank overdraft, and she could not recall if a document essential to the application was sent for the review. Eventually my mother's application was approved, but 4 months later we received a penalty notice which stopped the Medicaid payments for 6 1/2 months. When I first sent the notice to the worker she thought it was just a routine form letter until the nursing home confirmed that it was not. After paying all of the money to the company I no longer have confidence that they are Medicaid experts and have needed to spend more money to hire an Elder Care Certified Attorney to file the appeal. It seems that it would be much better to hire Certified Elder Care Law Firms in your state rather than a nationwide organization that has paraprofessionals handling such important matter.

5.0 star rating 10/9/2018 Hi, my name is Anthony Hill. I…read morewanted to express my appreciation and care I received during my stay at Moraga Post Acute therapy. The entire staff is friendly and they showed they really cared about me getting well. The Nurses and CNA's were fantastic and did everything to make me feel more comfortable in a place that is hard to feel comfortable. They really did well. As far as my Physical Therapy went, it was absolutely the best I've every been to. Unfortunately I had a severe gram mal seizure and that affects the way I can walk sometimes. Some day's I couldn't even walk at all, but with the two scheduled therapy sessions I had each day I progressed to standing up with the walker and was able to safely go use the restroom when I needed too. I had to ask the nurses at first so they could keep an eye out for a fall, but that never happened. Eventually I was able to stand and walk sturdy enough I no longer had to ask during the end of my stay. The Physical Therapy Staff and department deserve all 5 stars is how I rate them. I'm a bit of a grouch so when I say 5 stars I mean it and it's for real. The Dr's were friendly and of course knowledgeable too. The front host and administrator Victoria was always on top on things as Vicroria is the perfect person to greet visitors when entering. She makes a great first impression. Abe the G.M. was extremely nice and approachable. Most G.M's don't hardly even say hello to you or acknowledge your presence , but Abe took time out to speak with me and always had a positive smile on his face.. Great guy. Letecia the activities director was great too. Wonderful interaction with her patients and always tried to make a dull day at the nursing home/ short term rehab facility positive and a little more fun. I highly recommend Moraga Post Acute as a good place to get better. I am steadily improving now every day at home practicing the home exercises they recommended. Sincerely , Anthony Hill

I came to Moraga post acute care because I broke my pelvis in January 2024. I found that the care…read morewas exceptional. Breaking my pelvis was no joke and very difficult for anybody especially the CNA's who attended me for all my needs and toiletries. There was always someone to help me and not leave me alone during my recovery. I found the food satisfactory and always delivered to our rooms on time. The rooms were cleaned every day by a very very efficient lady. She was also very entertaining. I stayed for six weeks and had three different roommates which the last one was very nice and we seem to have mutual understandings. I would recommend Moraga post acute care. The physical therapy sessions were seven days a week for me and the therapist were very thorough and supportive of me to walk again and have the equipment that I needed to support myself without falling. I have been in two rehabs in Nevada. The first after I had a stroke ending and left side deficits and the other for collapse vertebrae in my lumbar region, and neither of these facilities had daily cleaning Moraga post acute care made me feel very comfortable facility took cleaning very seriously .

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

For the past two years, my 90-year old mother had become quite frail and needed a full-time…read moreattendant in order to continue to live in her assisted living facility. This is the second service I retained for her and I cannot recommend them highly enough. 24/7 care is not inexpensive, but this was worth it because it kept my mother in an environment that she was comfortable with. We generally had two care givers, one for 4 days and a second for 3, with others being rotated in as the primary staff needed time for vacation and sick-leave, but someone was always there. My mother was not always the easiest person to deal with, but they did so with a level of patience and kindness that was amazing to see. On those occasions when my mother decided she did not like a particular person, usually for unspecified reasons, a replacement was promptly provided. For the most part, they dealt with issues without bothering me, but when my input was needed, I was informed promptly. Not part of their assignment, but nice to see, was their ability to look beyond their immediate charge and provide small assistances to other residents of the assisted living facility where my mother lived. All of the caregivers I encountered had a caring, proactive attitude that extended to the entire environment. No question that this is an excellent organization.

The staff here is absolutely wonderful! I have no complaints about any of them. They were so good,…read moreI wished I could bring some of them home with me. The bad: the policies and practices here are awful. I made meal requests to multiple people about my dietary concerns, and got absolutely no response from management. Nobody informed me about the program to made me healthy again. I was kept in the dark, and found out they planned to keep me for a month, even though the only reason I was there was to improve my legs. It felt like a prison, where you're kept in a confined space. My wife had to come and take me out of there covertly. That's why I said the policies and practices suck.

I have been here for Two Days. It looks nice but is rotten onside…read more I was denied Tylenol from the night nurse The food is so awful that the social worker when she first came to talk to me told me that I'd have to order my food out I have gotten diarrhea from the food here. I asked her eye drops and a Tylenol and I was told by the nurse tonight that she wasn't going to give it to me for whatever reason! I told her I was in pain and she said no. I'm signing myself out I can't be here. I've had no care. The food is awful I have diarrhea. I've had no attention I got antibiotics for my kidney infection so I'll take the antibiotics on the prescription with me home. I have no products to take care of myself and no clean clothes. This place is a monster prison. There been three people that even talk kindly to me. The staff has been abusive verbally and emotionally I believe they are delighted to be evil and cause people pain. I need to accept that people work with the elderly to dump their anger. So tired of this place.