I cannot imagine a better company that provides in-home care. Jenny, Denise, Bonnie ... they all…read morerock, and go the extra mile to do their jobs in a thoughtful, caring manner. I only hope that they realize--even on the thankless days--that their efforts are appreciated, and I'm glad they decided to enter their profession. I cannot praise them enough for helping us out in our time of need. Their help was immediate, and helped our family more than words can say. Thanks again, ladies. You all deserve your wings!

I highly recommend Senior Helpers. If you are a senior, and need help at home, I encourage you to…read morecall Senior Helpers. Jenny the owner of Senior Helpers and her amazing team of caregivers recently saved my day at a time of need -- so I know they can save yours! After interviewing several home health care agencies that serve my area I chose Senior Helpers to assist me with needed services post-surgery. Jenny and all of her caregivers were astonishing: utterly professional, consistently dependable and, perhaps most importantly, sincerely caring and compassionate toward their clients and about their work. And, Senior Helpers is very reasonably priced. I am deeply grateful for the assistance of Senior Helpers at a critical time of need. I will continue to use them in the future to help with tasks made difficult due to aging and physical disability. You have a great team, and run an excellent business, Jenny. Thanks so much!!!

wonderful good hospitality…read more Delectable sandwiches nice good instructions great experience

All amazing people!! You feel like home the minute you enter the office…read more Cool owner & management :)

My daughter required a personal assistant to accompany her to her daily activities, especially when…read moreI am at wprk. GGRC recommended At Home Support Service as a vendor tp provide personal assistance service. Our experience with this company was outstanding. Maybelle R., the coordinator, ensured the entire process was smooth and stress-free, handling all logistics and maintaining consistent communication to confirm that everything was going well. We have a family member who was assigned as a personal assistant and everything was just perfect. The hiring process was smooth, and fast. Maybelle has good communication system, always asking if everything is doing fine for my daughter. Because of the professionalism, compassion, and quality of service we received, I highly recommend this company and will certainly be using their services again in the future.

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

Last year, my godfather's health declined rapidly after a serious blood-related illness left him…read moreunable to get out of bed. After a stay in a skilled nursing facility, he still needed daily monitoring and support--but ongoing skilled nursing care was simply out of reach financially. That's when I found Home Helpers Home Care of Concord, and I can honestly say they were exactly what we needed. From the very first phone call, I felt completely at ease. I spoke directly with the owner, learned about their services, met the staff, and immediately sensed the professionalism and genuine compassion behind this company. What really blew me away was the level of personal attention. On the very first day of service, the owner showed up in person--and early--to introduce us to the caregiver and stay for a while to make sure everything went smoothly. That kind of warm, hands-on handoff is almost unheard of these days, and it made a huge difference for my godfather, who had always resisted outside help. The caregiver they matched us with was kind, patient, and incredibly attentive. My godfather felt comfortable right away, which honestly surprised me given his history of refusing care. Home Helpers provided a cost‑effective solution without sacrificing quality, and their leadership and staff consistently demonstrated reliability, professionalism, and heart. I'm truly grateful we found this company. If you're looking for trustworthy, affordable, and compassionate senior care, I highly recommend Home Helpers Home Care of Concord. They go above and beyond, and families like mine feel the difference

Just wanted to say thank you. I live out of state and you guys made it so easy for my parents…read more Thank you for the transparency and honesty.

If 6 stars were an option, Megan and Care Quest would get it!…read moreThis small company does big work in helping people find care homes for people that they love. I know that we all want to be the ones to care for our aging family members, but it is ok to reach out when you need help - that's what we did. With great compassion and understanding, Megan listened to our needs, helped us weigh out our options, and found a place for our loved one within 24 hrs - AMAZING! With Megan, we felt as though we were talking with a friend that cared, rather than a customer service clerk looking to fill a quota. This company cares and that's what sets Care Quest apart from the others.

I don't even remember who originally referred me to Care Quest - it was years ago right after my…read morefather was paralyzed from the chest down in a car accident (rear ended at a stop light), and our world had come crashing down on us. We were fortunate enough to not need to put him into a care facility immediately, but as my parents got older and my dad's care requirements increased, we always had Care Quest in our back pocket. When it came time to finally make the call that we couldn't handle things on our own anymore, we reached out to Care Quest, and Maegan immediately reached out to help understand what my dad's care needs were, what things were important to our family, and then quickly helped us understand what our options were. Through the course of taking tours of the facilities, making the decision where to go, and the final move in and transition period, the folks at Care Quest checked in to make sure we were well taken care of, and that we were happy with the options we were looking at. They were a tremendous help in navigating a very difficult and stressful period of transition, and we've been really happy with the place my dad is now. I'm deeply grateful to them for their work, for the care they took in understanding our needs (and wants!), and the speed, thoroughness, and gentleness of everyone involved. Recommended without hesitation.

We had a very unfortunate experience with this company regarding care of our 99-year-old mother…read more They only came twice, a different care provider each time, and cancelled out at the last minute on four other occasions, as they had no one available (Covid related, perhaps, but still). The two who came were completely untrained - one seemed to think that her job was just to sit with my mother and text and chat on her cell phone, and wasn't happy about doing any light housecleaning, which was stipulated in the contract. We were also misled as to the company being able to bill insurance directly - they claimed they would do so, but no one followed through with the paperwork, and then they harassed us for payment following my mother's demise. There are certainly more professional and compassionate companies out there.

This is the best Homecare Company in the East Bay! They are compassionate, and genuinely care…read moreabout your family members health and well-being. Rest assure you're in good hands with HC professionals!

I needed a caregiver to help me for 3 weeks while I recovered from a medical procedure. With only a…read morefew days notice, Kim Scott found someone who could come in 3 times a day, feed me and my dog, walk & care for my dog, do light housekeeping & laundry, assist me with infusions I usually handle alone, help me remember the movement restrictions/do the proscribed movements, mail items and get my mail, organize items I needed to have ready access to AND she was delightful and brought sunshine with her.

Hey HHC Team, I just…read morewanted to thank uchenna for going above and beyond to assist with my wheelchair transfers couple of days this week. Her willingness shows that she is a proactive team player. Finally, I personally appreciate her magnanimity for taking the bull by the horns in helping out. I don't usually say things like these in my hay days but I have to say it this time around because it warrants it. Thanks Sly HHC client

I needed 24-hour care for a few months while in recovery from a major operation. Eldercare provided…read morethe support required. The firm's office was easy to deal with and responded quickly to my needs. The aides they sent were attentive and capable. I want to note two Eldercare employees who provided the bulk of my support: Blaise Yves and Shakeera Duncan. They were excellent. Always available without being intrusive, their effectiveness were a big part of my pot-op rehab. Highly recommended.

Although the initial intake went extremely well the service that followed was substandard. The…read moreperson working on my mother's Medicaid Application often asked for documents at the last minute that required time to be retrieved as they were not available online, she miscalculated the amount for the pre-funeral costs which resulted in a bank overdraft, and she could not recall if a document essential to the application was sent for the review. Eventually my mother's application was approved, but 4 months later we received a penalty notice which stopped the Medicaid payments for 6 1/2 months. When I first sent the notice to the worker she thought it was just a routine form letter until the nursing home confirmed that it was not. After paying all of the money to the company I no longer have confidence that they are Medicaid experts and have needed to spend more money to hire an Elder Care Certified Attorney to file the appeal. It seems that it would be much better to hire Certified Elder Care Law Firms in your state rather than a nationwide organization that has paraprofessionals handling such important matter.

Brent is one of the most patient people you will ever meet. He can help you find a place quickly…read moreif needed. However, he also stresses being prepared. He understands that moving to a senior facility is a major change. He will arrange for you to see multiple facilities within your price range, including discussing possible programs to help with costs. He works to find the best facility for the individual, showing real care that they will be happy with their choice. My aunt's friend just turned 90. He has multiple health concerns that have made it exceedingly dangerous for him to live alone in his home. He is also a very difficult person so the option of having a caretaker live with him does not seem reasonable. We looked at some options a few years ago, but he wasn't ready to make the move yet. Now his family agreed it's time. Brent, who worked with us previously, was happy to arrange tours of multiple facilties. He makes sure all of your questions are answered and that you have a full understanding of the services offered. He also recommends services to help with the move, clearing out your house, etc. He knows the resources that work best with seniors and persons with disabilities to lessen stress and provide support while getting the work done. Whether you are looking for now or planning for the future, Brent is the best person to work with so you can learn the options for senior and assisted living.

Because we had relatives in an Assisted Living Facility in the South Bay, we were about to bring my…read moremother, who is a native San Franciscan,to the suburbs. But at the last minute, my friend recommended Brent Hensley. He was a life saver! We had very little time and within hours he arranged visits to three facilities in San Francisco that would match our mother's personality and needs. He held a zoom meeting with my siblings and me to guide us in our decision making. He intervened when we needed help in convincing my mother to move. His knowledge and experience were invaluable in helping us to make very tough and agonizing decisions. Nobody wants to leave their home. And we felt so stressed asking our mom to do something she didn't want to do (but we knew it was not safe to have her stay at home). Three months later, just as Brent said, our initially resistant mother is happy and thriving at her new home. My siblings and I are relieved and happy. Amazingly, Brent's services are free for clients like us. We did not feel steered toward a one size fits all recommendation. Brent was sensitive and nuanced in his ability to find a great fit for our mom. His services are highly recommended.