Last year, my godfather's health declined rapidly after a serious blood-related illness left him…read moreunable to get out of bed. After a stay in a skilled nursing facility, he still needed daily monitoring and support--but ongoing skilled nursing care was simply out of reach financially. That's when I found Home Helpers Home Care of Concord, and I can honestly say they were exactly what we needed. From the very first phone call, I felt completely at ease. I spoke directly with the owner, learned about their services, met the staff, and immediately sensed the professionalism and genuine compassion behind this company. What really blew me away was the level of personal attention. On the very first day of service, the owner showed up in person--and early--to introduce us to the caregiver and stay for a while to make sure everything went smoothly. That kind of warm, hands-on handoff is almost unheard of these days, and it made a huge difference for my godfather, who had always resisted outside help. The caregiver they matched us with was kind, patient, and incredibly attentive. My godfather felt comfortable right away, which honestly surprised me given his history of refusing care. Home Helpers provided a cost‑effective solution without sacrificing quality, and their leadership and staff consistently demonstrated reliability, professionalism, and heart. I'm truly grateful we found this company. If you're looking for trustworthy, affordable, and compassionate senior care, I highly recommend Home Helpers Home Care of Concord. They go above and beyond, and families like mine feel the difference

Just wanted to say thank you. I live out of state and you guys made it so easy for my parents…read more Thank you for the transparency and honesty.

Unacceptable. A family member was released from hospital to home for hospice care. ApexCare was…read morehired to help. On the first day, the caregiver arrived a half an hour late with no explanation and did not call to let us know. The second day no one showed up and no one called to let us know. When WE CALLED the second day to find out the status, at that point we were told no one would be coming and there was no substitute available. No apologies, nothing. We are dealing with a lot of emotions knowing we will lose a beloved member of our family and should not have to go through more issues - especially when they do not inform us. Now we will monitor our credit card to make sure we are not improperly billed for services not rendered and wonder if this company has drone this in the past. Not a good way to start off and wish zero stars were an option. As far as the first night with help. We were told certain assistance would be given but the person that came in said they wouldn't be doing a number of things. So basically, they didn't help that much at all and used the house to take a nap on the recliner. Horrible communication from front office with information of care provided vs reality of not much care at all. I would stay far away from this company.

Thankful that we have local senior supporters like Apexcare to help offer convenient senior…read moreresources.

Very professional. Appearance. Attitude of service done, methodically empathetically and with prideread more

Wonderful caregivers. I am so thankful for their support…read more Everyone was professional and caring

Comfort Keepers is EXCELLENT! Their management team were responsive, empathic and supportive…read more They listened to our needs, assessed my husband's physical and medical status, and sent caregivers who helped us beyond measure. Every single caregiver was on time, friendly, and helpful in every possible way. We felt safe, cared for and supported in healing. The overnight caregivers allowed me to sleep and helped my husband with medications, bathroom needs and making sure he was safely in bed whenever he got up, or moved around. The daytime care was equally attentive, friendly and engaged with our needs without being invasive or hovering. As my husband's health is now better, we are beyond grateful for all of the attention and care Comfort Keepers provided. THANK YOU!!!

I had used their services for my mom in March 2023 when she had discharged from the hospital and…read morethey were good for round the clock care for a week. I hired them again in June but it took 3 tries for anyone to call me to get serviced reactivated. Staff had told me that Kaitlin would contact me - never did. To be honest, I was desperate and need home care services asap until I could get my mom into an Assisted Living facility. The first couple of caregivers were fine. I had lined up caregivers round the clock. There was one instance where my mom had to go to the ER for shortness of breath and was released later that afternoon. I called Comfort Keepers to make sure that a caregiver was coming later that evening. When the night caregiver did not show, I called and they told me that the caregiver was canceled because my mom went to the ER. No one let me know. I was livid and upset. They did find a caregiver short notice. Then one of the caregivers failed to change all of my mom's undergarments even though it was clear that she had an accident. So he basically left my mom in a wet pad and I had to change her. I honestly wonder if the caregivers have the proper training to help older adults who have various health issues. I would NOT recommend them to use for any of your loved ones. If your loved one needs round the clock care, I would recommend looking into respite care at Assisted Living facilities.

Over the past two years, I've had the opportunity to work closely with San Sor and his team at…read moreOakmont of Concord. I spend time in many communities, and this one stands out. San is an exceptional leader -- steady, approachable, and clearly invested in both residents and staff. What always strikes me is the consistency. The community is clean and welcoming, and I'm greeted by team members every time I walk in. We've partnered on dementia education and discussions around senior isolation, and the staff's professionalism and willingness to engage really impressed me. I don't say this lightly -- if my own mother ever needed this type of support, I would feel confident placing her here.

Oakmont is a wonderful senior living community! What makes it even more special are the people…read morethere. Friendly staff and residents! I am the Executive Director of the community and my team is amazing! I would highly recommend Oakmont of Concord to anyone in need of Assisted Living or Memory Care for their loved ones! Come by and take a tour!

Mike and his company are reliable and do a great job. We got to my dad's appointment and back in no…read moretime. Thank you.

Highly recommend this company! Mike is extremely professional and obviously knows exactly how to…read morehandle a variety of health and mobility needs for his customers. He made a daunting trip to the doctor for someone in a transport chair very easy and we plan to use him in the future.

Just started working with them and so far a amazing company looking forward to a long employment…read morewith all seasons home care

All amazing people!! You feel like home the minute you enter the office…read more Cool owner & management :)

I was formally employed by this company, and I have nothing but good things to say. The clients are…read morewell taken care of, and there are long-term staff members who have been with this company for years. At New Way Services, the care performed by the staff comes with a heart. I relocated to another state which took me away along with a new career. I did not know the owner Lupe until I began working for New Way. But, my hat is off to her for providing an organization that provides a solid foundation for families in need of care for their loved ones when they are not able to provide the care themselves. It is a home away from home for the residents that live there. The standards and regulation are set by the State of California. And New Way Services has lived up to that standard. A lot of people would love to scrutinize this company because they want to run it their way. However, let me just say that New Way Services, as regulated by the state is still here! It is NOT a easy job, but the management team and staff are still making it happen! Great Job!

I agree with the person above…read more I am a LVN recent grad, but i have older sister that are RN and my mother was a CNA. I have been around this type of work since i was around 7 years old. What they are expecting from a nurse for little pay and no benefits is ridiculous. I went in there and it is small, clean, and very friendly patients. But when i heard that the ladies that are currently there are not CNA, just ladies who want to get paid for cleaning patients I started having doubts. The "interview" was a joke, didn't ask me if i was even able to perform half the stuff, and they were going to train me for only 4 days. The interview also took place on a patients bed by the way. Although times are tough, and everyone is looking for jobs. I rather skip this, and keeping looking. Its really not worth it.

I used Affordable Home Care agency for both my mother and father at separate times for…read moreapproximately four years and highly recommend them!! Their caregivers were highly experienced, communicated well, timely, trustworthy, loving and caring. The staff at Affordable Home Care agency is also very pleasant to work with and good at checking in and following up. You will also find their rates to be the most fair in the area. Thank you ladies for all your help and support while seeing my parents through their golden years, you went the extra mile to help last minute and I am so thankful!!!I

Great company! They have wonderful customer service and are caring. They are good at listening.read more

While calling 24Hr HomeCare can be indicative of tough and uneasy times, at least there is someone…read moreout there looking to ease the burden and be a genuine help. These guys understand urgency, and realize that life can change in a flash and are there to help as quickly as possible. Well established in the Los Angeles area, people seeking assistance in the Easy Bay should reach out to 24Hr HomeCare for a dose of relief. From the first phone call, they are willing to listen to your needs and desires, and will actually take into account exactly what you are looking for. Whether it be a one-time deal to get to and from a doctor's appointment, or just inquiring about homecare and the types of services it can provide, these people will answer all questions and perform all duties with a smile to go along with it. Better yet, they actually take the time to give back to the community they serve, as well as meet all caregivers prior to have them working with a loved one. Highly recommend giving these guys a call, day, night, weekend, or holiday. I guarantee someone will always have the time to talk with you, and help you in anyway possible.

My mother needed caregiving services after being discharged from the hospital. I would say that…read morethe intake and the care coordinators were nice and accommodating. I had to make several scheduling changes due to my mother's changing care needs and the care coordinators were able to accommodate. There was one time that they could not find a caregiver and did provide phone. I would say that the majority of the caregivers that they sent out were competent and my mom really liked them. The rest did not interact with my mom and just sat in the chair, saying nothing. One caregiver watched TV the entire night she stayed with my mom. I let the agency know and I asked them not to send those caregivers again. I was glad that we had access to caregivers but I think I may try to use another caregiver company if the need arises.